Using Location Analytics and GIS to Reduce Fraud, Waste and Abuse

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1 Federal GIS Conference February 9 10, 2015 Washington, DC Using Location Analytics and GIS to Reduce Fraud, Waste and Abuse Marcella Cavallaro Evan Caldwell Elise Pittman, USPS OIG Erin Grimm, USPS OIG

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3 Medicare Fraud $98 Billion Source: Source: Copyright The Economist Newspaper Limited The $272 billion swindle

4 Insights Data Agility Communication

5 USPS OIG Elise Pittman

6 Using GIS to Prevent & Detect Fraud, Waste and Misconduct Office of Inspector General - USPS

7 Office of Inspector General

8 Data Analytics & GIS Data Analytics Lab Provides Tools & Services Visualization and Spatial Analytics

9 Data Analytics Data who, what, where, when & why

10 Data Analytics Data who, what, where, when & why million mail pieces - 4 million miles a day million passports million money orders - 42,000 Zip Codes million delivery points

11 Data Analytics Data who, what, where, when & why 490,000 career employees 137,000 non-career employees 31,135 retail office 55,000 facilities

12 Data Analytics 212,000 vehicles

13 Misconduct Misconduct is intentional or improper use of Government resources. Examples include misuse of position, authority, or the misuse of resources such as tools, vehicles, or office equipment.

14 Misconduct

15 Fraud Fraud is any knowing deception designed to unlawfully deprive the United States of something of value or to secure from the United States for a benefit, privilege, allowance, or consideration to which an individual(s) is not entitled.

16 Fraud Voyager Card Fraud Internal vs External

17 Fraud External Routes Transactions

18 Fraud Internal Variables Changing Driver Route Maintenance Static Type of Fuel Volume of Fuel Geographic Area

19 Fraud Location Analytics Where is the assigned Postal Facility? Urban Area?

20 Fraud Location Analytics Where are the fuel Transactions? How far?

21 Fraud Distance Risk Low Medium High

22 Fraud

23 Fraud Double Dip Tripwire Employees receiving two payments Employee Contractor Fuzzy Matching = Incomplete Distance Search = More Leads

24 Fraud Double Dip Tripwire Urban Vs Rural Require different critiera Urban Areas Payment Locations

25 Fraud Double Dip Tripwire Urban Vs Rural Select by Location Field Calculator End Result

26 Fraud Double Dip Tripwire Applying Location Analytics Calculating distance between payment address and the employee address Near Tool

27 Fraud The Final Map Accessible Interactive Feedback Provide necessary information to end users

28 Fraud Custom pop-up Payment information Employee information Distance information

29 Fraud Results to date Released to agents on 12/11/ cases (4 close pending, 2 open) 3 contract termination 1 pending management action 2 open and being worked

30 Waste Optimizing Vehicle Maintenance Facilities (VMFs)

31 Waste VPO-VMF Optimization Process Vehicle Post Offices Current assigned VMF Follows District Boundaries Lacks Optimal Analysis

32 Waste VPO-VMF Optimization Process Vehicle Post Offices Find Current Route Network Analyst New Route

33 Waste Before and After Optimization

34 Waste VPO-VMF Optimization END RESULTS Reduce annual travel time by an estimated 4,545 hours Approximately $246,000 annually

35 Waste Districting Optimization Process Current Issues Disproportion Work Credits

36 Waste Districting Optimization Process Process to Correct Issues Build areas based on zip 3s and optimal VMF assignment Use excel and ArcMap to allocate these areas to districts Use total work credits and divide by number of desired districts Use this average to group areas to form new districts

37 Waste Vehicle Maintenance Facilities

38 Thank You Questions? Contact:

39 Promoting Integrity and Accountability in America s Postal System

40 ArcGIS for Your Organization Transforming how people use information and geography to do their work through maps and apps 1 Geo-Centric / GIS Location Platform for Organization Location Platform for Developers 3 2

41 Hands On Evan Caldwell

42 ArcGIS is a Platform Making mapping and location aware apps available across your organization Knowledge Workers Executive Access Public Engagement Work Anywhere Enterprise Integration Web GIS Professional GIS ArcGIS

43 Federal GIS Conference February 9 10, 2015 Washington, DC Don t forget to complete a session evaluation form!

44 Federal GIS Conference February 9 10, 2015 Washington, DC Print your customized Certificate of Attendance! Printing stations located on L St. Bridge, next to registration

45 Federal GIS Conference February 9 10, 2015 Washington, DC GIS Solutions EXPO, Hall D Monday, 12:30pm 6:30pm Tuesday, 10:45 AM 4:00 PM Exhibitors Hands-On Learning Lab Technical & Extended Support Demo Theater Esri Showcase

46 Federal GIS Conference February 9 10, 2015 Washington, DC Networking Reception: National Museum of American History Tuesday, 6:30 PM 9:30 PM Bus Pickup located on L Street

47 Federal GIS Conference February 9 10, 2015 Washington, DC Interested in diving deeper into Esri technology? Add a day to your Fed GIS experience and register to attend the Esri DevSummit Washington DC. Stop by the registration counter to sign up.

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