Point of Sales System. Request for Proposals

Transcription

1 Point of Sales System Request for Proposals PROPOSAL DUE DATE: 10:00 AM CST on Monday, April 11,

2 TABLE OF CONTENTS I. Introduction II. III. IV. Proposal Requirements Scope of POS Solution Submission of Proposals V. Questions 2

3 I. Introduction The City of Southaven s Parks Department is looking for a centrally managed and supported Point of Sales solution that would replace their existing POS software and standalone simple cash register technology with an integrated POS system. The turnkey POS solution would provide for the hardware and software as well as support and the capability of utilizing the City of Southaven s current credit card merchant. II. Proposal Requirements Section 1 Company Overview Provide an overview of your company, history, length of time in business, and number of clients. Provide 3 references. These references must be organizations that are currently using a POS system placed and serviced by the Respondent. Each reference must include the title of the organization and the name, title, and contact information of the person within the organization. Section 2 Solution Overview Provide an overview of the proposed solution. Describe benefits and distinctive features of proposed solution. Include your responses to all items listed in Scope of POS Solution listed in article III of this RFP. A description of the solution s PCI Compliance. Provide a hardware quote for 30 POS terminals 3

4 III. Scope of POS Solution Please fill in the Core POS features, functions, and services listed below and return with your proposal. Completely fill out the status on the table below with one of the following: Supported (Y), Not Supported (N), Future Release (F), or Paid Enhancement (P) and include cost for enhancement. Item Description Status Costs 1 Software will not store credit information 2 Able to accept store credit 3 Employee unique user id and password 4 Ability to add or remove terminals/cash drawers 5 Capability to continue sales off line 6 Information secured by user permission levels 7 Training for installation, use, maintenance, and support 8 Ability to accept cash as payment 9 Ability to accept gift cards as payment 10 Ability to accept Discover card as payment 11 Ability to accept Mastercard as payment 12 Ability to accept Visa as payment 13 Ability to accept American Express as payment 14 Ability to accept multiple payment methods for any single sale 15 Inventory maintains an audit trail history 16 Ability to search by product code 17 Ability to search by partial product description 18 Ability to search by receipt id 4

5 19 Ability to search by credit card id 20 Ability to search by customer data 21 Software use of multiple bar codes to a single product 22 Ability to track sales by store 23 Ability to track sales by product 24 Ability to track sales by sales clerk 25 Ability to track sales by cash drawer 26 Ability to support multiple stores within the City 27 Ability to support multiple locations within a single store 28 Ability to place products into a category and subcategory 29 Ability to modify sales receipts and label formats 30 Software capable of receiving products from vendors 31 Ability to sell,redeem,track, and recharge gift cards 32 Ability to refund customers charges 33 Ability to restrict clerks from refunds/returns under user id restrictions 34 Returned product post to on hand inventory 35 Allow inventory adjustments for damaged goods 36 Ability to make sales without customer information 37 Capability to create customer accounts 38 Allow discount pricing by user id restrictions 39 Allow percentage sales 40 Allow discounts for multiple items 41 Allow employee discounts 42 Capable of suspending sales tax 43 Ability to back up,restore, and post multiple stores automatically 44 Capable of posting stores automatically at a specific time 5

6 45 Ability to maintain all transaction history 46 Ability to filter time card and sales reports 47 Ability to receive profit and cost reports 48 Daily deposit reports 49 Report sales by employees 50 Report sales by a specific date range 51 Report time cards by a specific date range 52 Report transactions by cash drawer 53 Report transaction by store 54 Report transaction by inventory category/subcategory 55 Report of voids/returns 56 Report of damaged goods 57 Report of inventory receivings 58 Report of products transferred to other stores 59 Report of sales by cash, credit card, and check 60 Report of product usage within a specific time frame 61 Report of inventory status 62 Report cost of goods sold within a specific time frame 63 Report of gross profit within a specific time frame 64 Time clock in standard not military time 65 Ability for employees to enter special work request 66 Ability to clock in at one store and clock out at another 67 Ability to assign employees by a department 68 Ability to assign employees by also a job classification 69 Ability to store employee information(phone number and address) 70 Time clock broken down by department and or job classification 6

7 71 Time clock report broken down by employee last name alphabetically 72 Thumb print capability for employee clock in/usage 73 Ability to store a cost for each kit item 74 Ability for software to automatically add up each kit item to get a kit cost 75 Ability to sale a kit if a item is not in inventory 78 Removal of kit items in inventory upon sale of kit 79 Ability to add pictures of sale items in sales screen 80 Ability to allow employee user cards 81 Additional cost for weekend support 82 Hardware and Software Instalation 83 Video surveillance Integration 84 Ability to reports. 85 On Site Training 7

8 IV. Submission Proposals City prefers all proposals be delivered through , but may also be delivered directly to the contact information below. Send responses to: Written responses: City of Southaven City Clerk 8710 Northwest Drive Southaven, MS V. Questions City of Southaven will accept written questions via from prospective Respondents regarding the RFP. Please submit questions to: Written questions must include the requester s name, address and the Respondent represented, and should be received by 12:00 PM CST on Friday, April 8, The City of Southaven has the right to reject any and all proposals and reserves the right to negotiate with low bidders. The submission of a proposal does not guarantee a contract. 8