David Sturgess Chief Commercial Officer WorkPlaceLive

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1 David Sturgess Chief Commercial Officer WorkPlaceLive

2 In a recent World Wide Charity survey *... What percentage of respondents worldwide are using at least one cloud compu>ng applica>on? * Survey Conducted by TechSoup.org 2012

3 Chari>es spend 60% of their IT budget on what?

4 What percentage of IT users felt that they had beger technology at home than at work?

5 The Cloud say the greatest advantage is easier so/ware or hardware administra2on. say cost related changes and ease of setup would be the greatest mo2vators for moving their IT to the cloud. say lack of knowledge is the greatest barrier to greater use of the cloud.

6 Tradi>onal IT How it works at the moment Server sijng in the corner Nobody knows what it does Are the backup s working? Is it >me to replace it? How much will that cost? Can we access it remotely? How?

7 Tradi>onal IT Costs Maintenance 60% Capital costs Backups Power & Cooling Network problems

8 The 3 main different kinds of cloud So>ware as a Service rent and use the sotware Includes: MicrosoT Office 365 Google Apps, Huddle, Salesforce PlaAorm/Infrastructure as a Service rent the hardware, you run your own systems Includes: Amazon, RackSpace Desktop as a Service rent sotware and hardware The provider looks ater it for you and delivers it in a virtual desktop Includes our Hosted Desktops

9 but remember, it s free

10 Basic Cloud VS. For Business Who s it for? Any organisa>on with basic needs, who want a cheap and effec>ve cloud solu>on

11 For Business In a Nutshell Work from anywhere Work Together Mail Calendar Storage Docs Sites shared workspace Vault Archive Storage Great if you have simple requirements

12 Pro s Low Cost Great for basic users Fairly easy to implement Con s For Business If you want to integrate with other sotware then can get expensive Where s my Data? If you use a CRM, Accounts Package or any other sotware then you would need to find a home for this as well Looks new and different staff may require training.

13 In a Nutshell Work from anywhere Work Together Mail Calendar Storage MS Office Docs Sites shared workspace Instant Messaging, presence and Conferencing Great if you have simple requirements

14 Pro s Low Cost Great for basic users Fairly easy to implement Looks and behaves much like a normal desktop Con s If you want to integrate with other sotware then can get expensive Where s my Data? If you use a CRM, Accounts Package or any other sotware then you would need to find a home for this as well

15 For Business VS. so they look the same the difference is in the details

16 Hosted Desktops and Servers Work from anywhere Work Together Mail Calendar Storage MS Office Docs Shared workspace Instant Messaging, presence and Conferencing, VOIP ( Voice over IP Phones) In a Nutshell The main difference? They can run your exis2ng programs

17 Accounts Packages Fundraising Systems CRM s ERP s plus (Enterprise Resource Planning) Expenses Systems HR Systems EPOS (Electronic Point of Sale) Plus Microso/ Exchange and Office

18 What type of organisalon is Cloud for? Anyone; Charity, Business or Public Sector who con>nually strive to keep costs down while driving up efficiency Merging companies a simple route to unified IT Mul>ple offices (here or overseas) who want to share sotware & access common documents Management & staff working on the move or from home Future proof their organisa>on Improve organisa>onal performance Reduce IT Outage Slash IT costs including maintenance & capital expenditure

19 Whether you are in your office

20 in another office

21 on the train

22 or at home

23 your desktop is always the same!

24 Main Concerns for Cloud Things to think about and ask your supplier No industry governing bodies at present ISO27001 Informa>on Security Management Systems Guaranteed Up>me Where is the data held? If data held in the United States you need to be happy with the Safe Harbour Agreement Disaster Recovery what will happen? Worried about connec>on Dual broadband Lines

25 What Are the Benefits *? Data Centres & Security * Based on a WorkPlaceLive Hosted Desktop Systems are housed in a data centre, rather than in the corner of your office. Systems are protected with the latest Firewall technology & backed up to a second site. Disaster recovery and backups are included in the monthly price. Virus Protec>on is scanned with An>Virus & An>Spam sotware for added security. Financial Savings often up to 30% Easy to budget pay as you go with a low, monthly, per user cost. No more wastage on maintenance, and no on going CAPEX for Servers. MicrosoT sotware licences for Chari>es 96 % cheaper, or even free with CTX.

26 Giving you back the Control Scale your system to grow with your organisa>on add or remove users whenever you need to. Work from anywhere on any device including Mac s, ipads and Androids, but also old PC s and Laptops. Greater efficiency all staff sharing the latest version of your applica>ons with beger, faster communica>on. Financial Management bill out directly to your projects to save >me and administra>on.

27 Some of the ChariLes we ve already moved to the Cloud

28 Extremely easy to use, and makes our working life completely flexible; we can all work from home, or any PC. It really is a smarter way of working, and we would most definitely recommend WorkPlaceLive to others Eileen Jordan, Business Manger Following our recent merger, the hosted desk top solu2on from WorkPlaceLive provided the most effec2ve, stable, affordable and reliable system which suited the needs of the charity and all our (800) employees Peter Taylor, Head of IT

29 About Us 1996 Horizon Computer Solu>ons formed as IT support company 1998 First charity customer (The majority of our users are chari>es and NFPs) 2002 Provided first cloud service for a charity client 2006 Launched our Cloud service WorkPlaceLive with our own private secure site in Caterham % up >me NCVO preferred supplier Cloud services CBG Approved Supplier 2012 Move to new purpose built Data Centre (December) Major external investment

30 Customer service Why choose WorkPlaceLive Help you choose the right cloud op>ons To minimise your IT costs & maximise your performance Flexes as your Business does; pujng you in control Tailored approach and ongoing support and consultancy Our qualified engineers provide prompt, unparalleled customer service Dedicated Account manager

31 Virtual Charity in the Cloud? Any organisation - regardless of size - can work just as effectively without an office - from anywhere in the world! David Sturges CCO of WorkPlaceLive Improved Communication: Staff, Managers, Trustees and Volunteers can have virtual meetings, share documents, access software and data or just chat, anywhere, anytime, from any device. Reduced Costs: save money on office costs, travel, IT infrastructure and outsource more services. Sharing and Managing Big Data: everybody can access the right data at the right time, as big data comes to fruition. Go Green!: reduced carbon footprint due to less travel, less electricity and the sharing of resources. Happy Employees: statistics show significant improvements in productivity and reduced staff turnover because they are happy! Happy Clients: The people youʼre helping benefit from smarter and faster delivery of services

32 Virtual Charity in the Cloud? Any organisation - regardless of size - can work just as effectively without an office - from anywhere in the world! David Sturges CCO of WorkPlaceLive Improved Communication: Staff, Managers, Trustees and Volunteers can have virtual meetings, share documents, access software and data or just chat, anywhere, anytime, from any device. Reduced Costs: save money on office costs, travel, IT infrastructure and outsource more services. Sharing and Managing Big Data: everybody can access the right data at the right time, as big data comes to fruition. Go Green!: reduced carbon footprint due to less travel, less electricity and the sharing of resources. Happy Employees: statistics show significant improvements in productivity and reduced staff turnover because they are happy! Happy Clients: The people youʼre helping benefit from smarter and faster delivery of services

33 Thank You