Ensuring Quality and Food Safety whilst utilizing a globalized supply chain. Risk assessment approach

Transcription

1 Ensuring Quality and Food Safety whilst utilizing a globalized supply chain Risk assessment approach Nati Larrea Onaindia EUAU External Quality Manager

2 Agenda General Mills Today Key pillars Be vigilant leader for food safety Take a preventative, proactive approach Supply chain Auditing Plant Training and education program Develop trusting partnerships with our vendors Q&As

3 General Mills: An Overview

4 Today: General Mills at a Glance $15.62 billion in fiscal 2017 net sales Our brands are enjoyed by people in +100 markets globally Our team of 38,000 employees brings passion & creativity to work each day Our seven largest brands each generate +$1 billion in annual retail sales. We re one of the largest makers of natural and organic foods in the U.S.

5 Our Brands and many more.

6 Key pillars Be vigilant leader for Food Safety Take a preventive approach Training and education program Trusting partnership with vendors

7 +150 Years of Making Food People Love

8 Food must be trustworthy

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11 Nourishing Lives Worldwide Every day GM provides: million servings of ready-to-eat cereal million servings of Yoplait dairy products million Nature Valley bars million Pillsbury cookies million Wanchai Ferry dumplings million servings of Häagen-Dazs ice cream

12 Key pillars Be vigilant leader for Food Safety Take a preventive approach Training and education program Trusting partnership with vendors

13 13 Holistic preventive approach in the Supply chain R&D, Sourcing & FSQ Manufacturing & Engineering Logistics

14 Risk Assessment Process Maintenance/ Qualification Risk Factors Food Safety Risk Audit Rating Exposure Supply Chain Risk External Certification (GFSI) Performance Standardized process around the Globe

15 Global Supplier Audit & Approval Process Pre-work Spec review Ingredient Manual Supplier Survey Flow, CCPs, Allergens, 3 rd Party Audit Plant Audit Physical Audit Plant, Roof, Grounds Program Review Documentation Follow Up Audit Report Corrective Action Verification Updated Programs, Reaudit as needed

16 Production Facility Role Transportation Receiving Physical Hazard Controls COA Verification Plant Primary Supplier relationship Quality Notifications Resource for Operators

17 Key pillars Be vigilant leader for Food Safety Take a preventive approach Training and education program Trusting partnership with vendors

18 Training and Education Targeted Audience Onsite visits/ audits 1-on-1 Communication Onboarding Broad/ Targeted Audience Suppliers Schools Webinars

19 External Education Success Ladder Manuals AIB Courses Awareness Webinars Understanding Training Videos Implementation Supplier School Buy In & Initial Risk Reduction Advantaged Connections Onsite Visits 1-on-1 Communication Strategic Partnerships Sustained Risk Reduction

20 Key pillars Be vigilant leader for Food Safety Take a preventive approach Training and education program Trusting partnership with vendors

21 External Partnership Pillars Clear strategy The most successful partnerships have: - mutually agreed purpose Resources - Structure commitment - accountability - encourage collaboration Willingness to change

22 Criteria for choosing the right partners DEMOSTRATED PERFORMANCE - Best in class food industry viable supplier - Strong relations with other key players COMPETITIVE COST PRODUCER - CI & Productivity adaptable mindset - Flexible & transparent on costing OUTSTANDING QUALITY MANAGEMENT - Food Safety culture - Willing to meet General Mills policies COMMITMENT TO CUSTOMER SATISFACTION - Fulfill General Mills performance KPIs - Powerful customer service LEADERS ON INNOVATION & PROCESSES - Clear capabilities - Best in class technical support

23 Key pillars Be vigilant leader for Food Safety Take a preventive approach Training and education program Trusting partnership with vendors

24 Mission Accomplished! The job isn t finished until our BRAND, our PRODUCTS is safely consumed by our consumers Your Brand is your REPUTATION

25 Thank you for your attention