i2i Systems innovation to integration FCBS Vision & Unique Features 2012, İstanbul

Transcription

1 innovation to integration FCBS Vision & Unique Features 2012, İstanbul

2 Agenda New Business Trends and Next Generation Charging/Billing Needs Business Scenarios FCBS Charging and Billing Frontiers-CBS-CH (Charging) Frontiers-CBS-BILL (Billing)

3 innovation to integration New Trends and Needs

4 New Trends The technology exists to tailor and start delivering any content to any device anywhere, anytime..the technical challenge for operators is how to integrate billing and customer care. Gavin Duckett, HP.

5 New Trends and Billing Voice / Data... Utility Video... 2G, UMTS, 3G... VoIP, SIP... WLAN, WiMAX... 3GPP, ETSI... NGOSS/eTOM/SID... COBIT, ITILi MOF Laptops... Modems... Mobile Phones... Complex Product Offerings $$$ BSS Systems - Charging - Billing -...

6 Key to Continuous Business Market Increase Market Share Competetion New Business & Marketing Models New standards New Regulations 3G Increase Customer Loyalty Less ARPU High Churn Demands for New Offers and Promotios OPERATOR S ONLY WAY FOR CONTINOUS BUSINESS Quick launch of innovative Operator and profitable product offerings Lower Costs Increase Revenue ARPU Customer

7 innovation to integration Sample Business Case

8 Future Scenario Sample Smith Family Fixed Line Operator PSTN Telephony Mr. Smith, Mrs. Smith, and Miss Smith are having fixed line, internet, content and GSM services from different operators... Triple Play Operator NET4 (8Mbps/4GB) 100min Wifi Music, Game, IPTV Telecom Operator 1 Mrs. Smith s GSM Miss Smith s GSM Telecom Operator 2 Mr. Smith s GSM

9 Subscriber Issues Mr. Smith wants to Control Family Spenditure Prevent Billing Shocks and interface single Operator Earnbenefitsbasedon allservicesandgain additional discounts and promotions

10 !!! (12 Month Commitment) Bundle Price 24YTL... Includes!!! 1) 8Mbps/4GB Limited ADSL 2) Upto4 Mobil GSM via(mvno) 3) 1 VoIP 4) 500 min free minite to all destinations shared among all telephony 5) 300 min Wifi 6) Music/Game GOLD 7) IPTV

11 innovation to integration FCBS

12 F C B S Flexible Charging and Billing System with superior technology; Rich product offerings High-end Integration Capabilities Technology & Standards Compliance Enhanced Capabilities State of the art tariff tree technology Complex Discounts Commitments/Installments Online/Offline Charging...

13 Rich Product Offerings Fixed/Mobile Telco services; Telephony, VoIP, SMS, MMS,... Mobile Data services; GPRS, 3G, Wifi Fixed Data Services; ADSL, Broadband (ATM, MetroEthernet, FrameRelay) Event and Content based services Activity based video services; pay-per-view, IPTV, video-on-demand Other; ADSL Modem or Equipment Charging, Subscription based Value Added Services... Even utility & distribution services ( electricity, water, natural gas...

14 High-End Integration Capabilities SOA and File based Integration Interfaces Ready to be integrated with best of breed applications CRM Product Mgmt Demand/Order Mgmt Finance DWH Mediation Document Mgmt Inventory Mgmt...

15 Standards Compliance etom release 8.0, GB921, TMFORUM SID release 8.0, GB922, TMFORUM TAM release 3.2, GB929, TMFORUM 3GPP Specifications TS32.xxx series for Charging Management Charging Architecture and Principles Online Charging System: Applications/Interfaces CDR File Format and Transfer CDR Parameter Description AoC Advice of Charge Service...

16 Standards Compliance: etom

17 Standards Compliance: SID Market / Sales Market Strategy&Plan Marketing Campaign Contract/Lead/Prospect Market Segment Competitor Sales Statistic Sales Channel Product Customer Service Service Resource Supplier / Partner Enterprise Product Product Specification Customer/Account Customer Interaction Service Specification Resource Resource Specification Supplier/Partner S/P Plan Strategic Product Portfolio Plan Product Offering Customer Order Customer Statistic Service Applications Service Configuration Resource Topology Resource Configuration S/P Interaction S/P Product Customer Problem Customer SLA Service Performance Service Usage Product Performance Resource Performance Resource Usage S/P Order S/P SLA Product Usage Statistic Common Business Entities Applied Customer Billing Rate Customer Bill Service Strategy & Plan Service Trouble Resource Strategy & Plan Resource Trouble S/P Performance S/P Problem S/P Statistic Service Test Resource Test S/P Bill S/P Bill Inquiry S/P Payment

18 Technology Compliance FCBS v1.2 Oracle Java (JDK 6 or above) Oracle TimesTen In-Memory Database 11x Oracle Database 11g R2 Oracle Weblogic 11g R1 Oracle Exadata Database Machine Oracle Exalogic Elastic Cloud Oracle Linux 6/Redhat Enterprise 6.2/HP-UX 11.x/ Solaris 11.x

19 Technology Compliance FCBS v1.2 Best of Breed Frameworks Distributed & Multi-Threadad Application Design JMS based Inter-Application messaging ENHANCED LOGGING UNIT TESTING ALARM HANDLING

20 innovation to integration FCBS Operations & Processes

21 Positioning FCBS

22 ESB Customer Care Transactions FCBS Inner Processes

23 FCBS Inner Processes

24 Operator Processes handled by FCBS Legend FCBS& Order Mgmt Ops FCBS Ops Other Ops

25 innovation to integration FCBS Vision & Unique Features 2012, İstanbul