Our Services. Strategy & Mission. Online Solutions. Outsourcing Solutions. Human Capital. Online Databases. Hosting.

Transcription

1

2 Our Services Strategy & Mission Online Solutions Online Databases Hosting Online Back-ups Telecommunications Online Security Domains Outsourcing Solutions Managed IT Infrastructure Cloud Computing & Hosting Telecommunications Managed IT Security Database Management Business Intelligence Managed Applications Application Development Content Management Managed Call Centre Human Capital

3 Who We Are Enterprise Outsourcing, founded in 2000 by a group of ex- Andersen Executives, is a global IT Solution and Online Services provider. With our headquarters in the UK, our organisation has increased its footprint globally (Australia, Spain, USA and Africa) in order to assist our clients in achieving their Information Technology and Business goals. Enabling The Age Of Corporate Access Enterprise Outsourcing was established 17 years ago as a global IT Solutions and Online Services provider. With our headquarters in the UK, our organisation has increased its footprint globally (Australia, Spain, USA and Africa) in order to assist our clients in achieving their Information Technology and Business goals, in a highly digital and globalized world. Whether you are a large Enterprise or a small Business we have IT Solutions suitable for all Organisations. Companies can no longer afford not to have Online IT Solutions. Day to day Business must continue efficiently and customer demands need to be met. At Enterprise Outsourcing we continue to evolve our service offerings in line with our customer s requirements and market demands. Proud of our heritage as a trusted managed IT Service provider since the year 2000, Enterprise Outsourcing has a history of assisting its customers in the most cost effective manner with which they can deliver IT Solutions and Online Services. Whether it is hosting of online services, management or delivery of projects, or a combination of all of the above, Enterprise Outsourcing has the capability to deliver any IT Solutions from the most mundane to the latest, trend-setting projects in the industry. Enterprise Outsourcing

4 A Satisfied Customer Is The Best Business Strategy Of All Strategy Are you moving into the next era of Online Cloud IT with limited resources? Turn to technology and industry professionals that can help you expand your resources to make the right strategic technology decisions for your business. Enterprise Outsourcing has close to 20 years of hands-on experience, as a leading Online and Outsourcing Solution provider who has assisted many clients, in shaping their future by combining deep business insights and understanding of how technology will impact industry and business models. Our model allows for transformative IT Flexibility, Efficiency and Cost Control. Unlike legacy models in Information Technology, our Strategy and Cloud Solutions have been successful in offering our clients best in class solutions, value and growth in a complex digital era. Our Values : Innovation Customer/User Experience Focus Quality and Availability of Information Efficiency Value

5 Our Mission Enabling Our Clients Through: Communication Whether it s ing your clients, collaborating with teams across locations or promoting your company, effective communication is key to your success. Connectivity A connection to the Internet needs to be strong, reliable and of good quality. That s where Enterprise Outsourcing comes in. Cloud Cloud services have simplified the management and control of IT environments, making it easy for you to have the right infrastructure, for the applications you use, to communicate, share content and do business. Business Applications A business is only as good as its managed applications. From Enterprise Applications, Payroll, Human Resources Enterprise Outsourcing is here to help you manage the people and numbers behind the work. We have the insight, expertise and experience to handle Benefits Of Partnering With Enterprise Outsourcing Lower Cost Performance Innovation Consolidation any requirement from the biggest corporates to the smallest start-ups. We Take the Risk Improved Customer Experience Growth Value

6 Why Choose Cloud? Enhanced Efficiency Cloud computing creates effective centralization of information technology resources and helps increase the use of resources. Lower Costs Cloud based e-learning solutions charge on pay as you go basis. Thus they go a long way in saving training costs. Better Accessibility Authoring tools and LMS s that are based on this technology facilitate anytime anywhere access to their users. Quicker Deployment This software takes less time to set up and can be deployed quicker. Enabling the Age of Corporate Access

7 Online Solutions Online Databases At Enterprise Outsourcing we implement online managed database solutions with active real time monitoring 24/7. Our team of experts, architect your database and put it on a platform optimized for performance, scalability, and availability. Choose from the industry s widest array of databases, deployment options and service levels. Hosting Enterprise Outsourcing makes it easier for teams to connect, communicate and collaborate with a wide choice of industry leading and productivity solutions. Our experienced team can help you choose, deploy and manage the right solution for your business. It s an affordable, easily accessible and a secure service. Online Back-Ups Backup and store your valuable information. Don t put your business at risk by failing to save and store important information on end user devices. Cloud Back-up makes it easy for you to choose what to back up and how long to keep it. Data is encrypted for extra security, and you can predict your costs by buying storage at a fixed rate. Telecommunications A hybrid WAN is a network that utilizes multiple circuits, such as MPLS, Wireless, ADSL, 3G/4G/ LTE, together simultaneously. By leveraging circuits that other wise may have been on standby, allows you to get more capacity out of your WAN with lower costs. Hybrid WAN also allows you to use direct internet access for employees to access the public cloud with better performance and off-load the guest user s connections directly. Online Security Everything you do online could expose your business to security threats. Keep your business safe with Enterprise Outsourcing Online Security Solutions. Our solutions come with Antivirus, and IPS Anti spam software. Regular, automatic virus and software updates ensure you have the most up to date security. Domains Looking for a customized account? It s very easy. Start by registering the domain that you want to register for Private or Company use. Enterprise Outsourcing has a flexible range of hosting options for you to choose from, with an equally rich range of risk sharing financial models. This allows you to outsource the management of parts,or your complete IT structure, at exceptionally cost effective price points, with very little initial capital outlay.

8 70 % of CIO s will embrace a cloud first strategy by Pedro Viudez

9 Outsourcing Solutions Managed IT Infrastructure At Enterprise Outsourcing we understand that your Infrastructure is the heart of your organization. Enterprise Outsourcing s management of IT infrastructure balances optimal performance with costs to ensure sustained profitability. We offer a flexible range of services that are able to grow with your business. Whether you are looking to improve cost efficiency, streamline your IT operations or simply expand capacity, Enterprise Outsourcing has a custom solution made for your business model. Enterprise Outsourcing selects and implements products developed by leading technology vendors to manage IT Infrastructure centred on your particular needs. Drawing on our investment approach to IT and in order to fully realise the powerful returns made possible by technology, Enterprise Outsourcing equips executives with greater control over IT performance, value chains and overall costs.

10 Cloud Services Enterprise Outsourcing offers a multi- cloud, multi- vendor management platform. Our Cloud platforms are able to automate seamless portability between private and public clouds. When you partner with Enterprise Outsourcing we understand the importance of adding workloads to the right places, so you get optimal performance and automatic scalability exactly when you need it and ultimately the ability to consume your core business services on demand. Our Cloud Services follow best in class security procedures consistently across all cloud resources, and we ensure that our cloud solutions are fully auditable. Backup and store your valuable information. Don t put your business at risk by failing to save and store important information on end user devices. Cloud Backup makes it easy for you to choose what to back up and how long to keep it. Data is encrypted for extra security, and you can predict your costs by buying storage at a fixed rate. Some of our Cloud Offerings : Microsoft Office 365 Management Cloud Migration Services Domain Cloud Security Deployment Services Managed Services Data Centre Telecommunications A hybrid WAN is a network that utilizes multiple circuits, such as MPLS, Wireless, ADSL, 3G/4G/ LTE, together simultaneously. By leveraging circuits that otherwise may have been on standby you get more capacity out of your WAN with lower costs. Hybrid WAN also allows you to use direct internet access for employees to access the public cloud with better performance and off-load the guest user s connections directly. Unified Communications is a term that describes the coming together (unification) of all forms of collaboration and multimedia communications that can be controlled by an end user for both social and business purposes. This includes the integration of fixed and mobile voice, Voice over IP, unified messaging (UM), , chat, video, Web and audio conferencing, call centre applications, presence and many other communication tools. Recently, social networking tools have become part of the UC ecosystem, demonstrating how UC is an ever - expanding category as the communications, network and application worlds continue to merge. Cloud Data Centre: The world is moving to the cloud to achieve better agility and economy, following the lead of the cloud titans who have redefined the economics of application delivery during the last decade. New modern applications such as social media and Big Data, new architectures such as dense server, virtualization and IP Storage, and the imperative of mobile access to all applications have placed enormous demands on the network infrastructure in data centres.

11 Managed IT Security Today s evolved cyber attacks are often targeted at a specific organisation, such as a government or enterprise, and are executed by advanced persistent threats (APTs). This begins as an APT gains access to the target s network and stays there, undetected, for a long period of time with the goal of stealing data, rather than causing immediate damage. When you turn to Enterprise Outsourcing Managed Security Services, you gain access to a proven MSSP, combining best in-class people, processes and technology, to deliver fast breach detection and remediation, and when you need support for compliance efforts, our experts can help define, manage and validate your policies and other compliance goals. We provide dedicated support for infrastructure security assessments, plus advanced monitoring and logging solutions. Enterprise Outsourcing has deployed and continues to administer a leading managed security infrastructure. Our Managed Security unit provides clients with a Central Control Centre to manage their information security with a 24/7 proactive monitoring service. Database Management Knowledge is Power How to Make Sense of Data As the unavoidable growth of data from a myriad of sources threatens to significantly eat into your IT budget, making sense of all sources of structured and unstructured data in a cost effective manner has never been a more topical issue. At Enterprise Outsourcing we are pleased to offer our clients numerous options to arrive at real time dashboards that make sense of the sheer mass of data that permeates the organisation. With years of knowledge and experience we offer you a combination of our tried and tested industry capabilities in the BI and analytic space and we continue to enhance our analytic offerings, by adding some significant products and predicative analytic tools to our portfolio. The Enterprise Outsourcing Data Management team is dedicated to the development, execution and effective management of full data life cycles and organisational requirements. Enterprise Outsourcing possesses the skills and experience in managing environmental aspects of databases for organisations in varying industries. We have highly experienced teams fully dedicated to: Recoverability, Creating and Testing Backups Enterprise Outsourcing optimises investments, transforms capabilities and achieves greater business value from IT. Integrity Verifying data integrity Security Defining and/or implementing access controls to the data Performance Ensuring maximum performance given budgetary constraints Availability Ensuring maximum uptime Development and testing Support - assisting programmers and engineers to efficiently utilise databases

12 Business Intelligence Enterprise Outsourcing helps businesses to transform service management and asset management s detailed operational data into meaningful, business-focused intelligence, allowing the analysis of metrics to give you a consolidated view of your business. Information is a fundamental resource to any organisation and plays a vital role in allowing companies to make informed business decisions, inherently improving overall performance. Enterprise Outsourcing s Business Intelligence unit, specialises in a broad range of applications and technologies for gathering, providing access to and analysing data for the purpose of assisting organisations in making informed business decisions, as well as understanding factors that affect their organisation. It is imperative in today s times for organisations to possess comprehensive knowledge on their customers, competitors, business partners, economic environment and internal operations, before making any decisions that may affect their business. Managed Applications Enterprise Outsourcing s Managed Application Services, delivers up to a 100% Application Platform Uptime Guarantee for your business most critical applications. With our strategic partnerships and knowledge in various applications we are able to implement, analyse, organize and present our clients with all the Information as required. Our model is unique and fail proof; our professional and seasoned managed application team has the know how and experience to support you every step of the way.

13 Application Development At Enterprise Outsourcing, we understand that customers are overwhelmed by the choice of DevOps tools required for application modernisation, cloud readiness, or to deliver bespoke functionality. Our Application Development Team has not only implemented large-scale applications, mobile applications and ERP applications for numerous clients, but we have developed niche applications and/or modified applications to enhance our customer s business processes and requirements. Enterprise Outsourcing designs, builds and manages innovative mobile solutions that assist our clients to increase their revenue, realize their return on investment and improve their overall customer satisfaction. Some of our leading mobile applications are: HR Artis Finance Apps Timeshare Solutions Workflow Apps Logistic Apps CRM Apps Knowledge Apps Tour Apps Content Management In today s competitive marketplace, organisations cannot afford to be without content and process management solutions in place. Enterprise Outsourcing s Content Management Solutions assist organisations in making informed business decisions more efficiently by, managing and improving the content and processes that drive their business. We have, to date, implemented document scanning and imaging solutions for a vast number of clients within various Industries. Managed Call Centre Our company combines centralized customer service and support functions in highly functional and responsive call centres. It is our first line of contact to our clients. At Enterprise Outsourcing we are able to offer inbound and outbound call centre solutions 24/7. Our latest technology includes a range of 24/7 answering services, customer care or a fully outsourced IT Call Centre Solution.

14 Human Capital Our Online HR Solution Is A Fully Integrated, Cloud Based Hr System That Will Allow You To Cut Costs, Drive Innovation And Increase Engagement Enterprise Outsourcing offers you one interface, one access point and instant insight into your entire workforce. The system is built around HR responsibilities for your business. It allows you to manage everything from jobs and positions, performance management, learning, training and development to succession planning and employee files and document management. HR is not merely a cost but a critical contributor to business success, value and performance. The Solution gives you penetrating insights and interpretations of your data. Our online HR Solution is able to give you reports that can be customized to suit the needs of your organisation. It helps you to take care of your employees, your most important asset. Our ESS ( Employee Self Service) is able to streamline your HR Processes by giving your employees user-friendly tools to update their personal details, apply for leave, submit claims and overtime, do performance reviews and view payslips online anytime and anywhere.

15 Our Partners AT & T Telstra

16 Contact us: Australia Melbourne Suite Little Collins St Melbourne, VIC, 3000 Phone: Europe Spain Paseo de los Tilos , Barcelona, Spain Phone: United Kingdom No. 1 Cornhill EC3V 3ND England, UK Phone: United States of America Chicago The Garland Building Suite North Wabash Avenue Illinois, Phone: San Francisco 534 Connecticut St CA USA Phone: South Africa Johannesburg Katherine & West 4th Floor, Unit 28, 114 West Street Phone: Durban Ridge 3 Unit 9, 8 Richefond Circle Umhlanga Phone: Cape Town Granger Bay Court Beach Roadv Western Cape Phone: Phone: Fax: Support: contacts@enterpriseoutsourcing.com