What s New: IBM Business Process Manager 8.0

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1 What s New: IBM Business Process Manager 8.0 Matt Turnbull Business Process Specialist 12th July 2012 matt.turnbull@uk.ibm.com

2 IBM Products for Business Process & Decision Management Blueworks Live Business Process Manager Process Server Process Center Operational Decision Management Decision Server Decision Center Business Monitor Work together to deliver effective solutions for business operation improvement

3 Works together. Works the same

4 Why do we need BPM? Account Administration Customer Service Invoice Reconciliation Teams Finance and Ops Executive Management?? Inefficient Ineffective Inaccurate Incomplete Inconsistent Inflexible Invisible

5 IBM s Process & Operational Decision Management Customer Service Account Administration Finance and Ops Risk Management Teams Executive Management What to do. How to do it. When to do it. 5

6 Give Visibility & Control to Process & Decision Managers Customer Service Account Administration Finance and Ops Risk Management Teams Executive Management Process Managers Decision Managers

7 The picture is the process Faster to implement Easier to change Better collaboration between business and IT End to end visibility

8 IBM Products for Business Process & Decision Management Blueworks Live Business Process Manager Process Server Process Center Operational Decision Management Decision Server Decision Center Business Monitor Work together to deliver effective solutions for business operation improvement

9 IBM Business Process Manager Social Mobile Coaches Portal Business Space Optional Microsoft Add-ons Process Server Core BPM Advanced Automation & Integration Performance BPMN Process Rules BPEL ESB Adaptors Data Warehouse Deploy Measure Governance / Visibility Define Improve Shared Assets Server Registry Process Center Versioned Assets Network Multiple Process Centers Process Designer / Optimizer Process Center Console Integration Designer

10 What s New in IBM Business Process Manager v8? Social Collaboration Mobile Content zos Enhanced Governance

11 What s New in IBM Business Process Manager v8? Social Collaboration New Process Portal and Coaches enable users to work together on the same tasks via real-time interactions. Activity streams provide a way for you to monitor and perform ad-hoc actions on your favorite processes and tasks. Experts either pre-defined or discovered dynamically (using social analytics) can help you complete process tasks.

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14 Complete view of process details from within any task

15 Dynamic activity notifications facilitate real-time collaboration and responsiveness

16 Connect to other pre-defined & discovered Experts to get help with your task

17 In-Task Collaboration Lisa sees a Collaboration request from Vicky

18 Lisa and Vicky can work together in the same Coach Vicky is typing here Lisa and Vicky can see each other s changes in real time, and collaborate to complete the task!

19 Collaboration Through Rich, Dynamic Coaches

20 Reusable Coach Views Implement reusable UI components that look & behave exactly as you want Create reusable Coach controls and templates, stored as sharable Library objects Alternative approach to heritage modeled Coach implementations Direct implementation by web developers using familiar HTML, Javascript, CSS, Ajax, JSON,

21 New Process Center Search - Examples Select Category to see items in that category Click Item to show it in the containing Process App or Toolkit

22 Mobile

23 ios App for Mobile Users Flexible access to promote broader adoption ios App provides access to both IBM BPM and Blueworks Live

24 ios App for Mobile Users: Task Details Flexible access to promote broader adoption Easy-to-view task list provides visibility to task history and task(s) to-do

25 ios App: Dynamic Activity Stream Communication Improve productivity with streamlined communication Attach supporting documents and images to any process task Improve productivity among business stakeholders through dynamic communication of activities reduce back channel s, messages, etc.

26 Content

27 CMIS Content Management Interoperability Services Based on the CMIS API Other CMIS compliant ECM systems can be integrated with IBM BPM

28 Drag-and-Drop Content Integration in IBM BPM

29 Access Process Documents from Any ECM Repositories Using CMIS Standard CMIS = Content Management Interoperability Services View a list of existing documents Add a new document attachment View a document in the Coach Open a document in its own window

30 Linked Lifecycle with BPM Tools with OSLC When you look a process model that has been linked to a requirement, a test case, and a SOA service the user should be able to navigate across the links in model just like on the Web value proposition of OSLC Linked Lifecycle Data (OSLC)

31 Other cool enhancements of note

32 Marking Business Object as Shared Shared Objects are green!

33 Enabling Auto-flow Ensure next task belongs to the same user! Auto-flow to the next task

34 New Coach Palette ECM Views from Content Toolkit Stock Views from Coach Toolkit Folder created from the tag. We tagged our Image View Image Stock Views from Coach Toolkit tagged Mobile Ready Stock Views from Coach Toolkit Template Views Stock Views from Coach Toolkit

35 Boundary Events Boundary Events are used to perform transitions from/to coaches i.e. a button click moves control to the next Coach In V8.0 Boundary Event concept was generalized A Coach View can fire Boundary Event any way it wants Creating Boundary Events in Coach Views Declare that a View is capable of generating boundary Event Add JavaScript code to trigger the event at the appropriate time using the this.context.trigger(callback) jquery Button Implementation needs to provide Boundary Event generation

36 Single Task Completion: Three Inline Task Types Simple Choice Simple Approval Simple Completion

37 Cloud

38 Leveraging the Cloud on your BPM and DM Journey BPM Express NEW! Cloud Servers In-house Dev & Test Production Deployments Proof of Concepts Quick access Pay-As-You-Go Process and Decision Discovery Monthly User Subscriptions Full BPM Quick Win pilots Development and Test Bring-Your-Own-Licenses Project Lifecycle

39 Demo

40 Next Steps See Process Innovation in Action Ask your sales representative to see the solution live Learn what s possible with a Discovery Workshop On-site workshop with business and IT stakeholders to evaluate the applicability of BPM and Business Rules for your project Implement a real project in 10 weeks with a Quick Win Pilot Demonstrate immediate value to your LOB end-users with your first Quick Win in 10 weeks

41 IBM Products for Business Process & Decision Management Blueworks Live Business Process Manager Process Server Process Center Operational Decision Management Decision Server Decision Center Business Monitor Work together to deliver effective solutions for business operation improvement

42 One shared repository of your most critical business assets Simple enough for everyone, yet feature rich enough to discover and document complex processes Collaboration to discover, leverage and improve upon each other s work Follow the items you care most about and stay in the loop Automate simple processes in 90 seconds or less for increased visibility into your operations

43 New: Identify Decisions in Process Diagrams Designate an activity as a Decision Task

44 New: Document Decision Details Document the details that describe the decision

45 New: Structure Decision Details in Decision Tables Create a structured representation of the decision in a Decision Table

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