Chad Cumberworth. Klean and Green, llc. CSG Goverrnment Solutions. Analyst International, Inc. Created using Resumonk - Online Resume Builder

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1 Chad Cumberworth Business Analyst/Consultant Phone: Address: Peacock Road Leslie, Michigan om PROFESSIONAL PROFILE Chad is a Business Leader and Consultant specializing in customer relations and helping generate decisive business decisions in the fast paced environment of Information Technology. He has more than 17 years of experience within his field. The last 5 years Chad has become well versed in Request for Proposal (RFP) development and contract negations. Chad possesses a strong client service focus that involves identifying, evaluation of, and delivery on client needs. He utilizes excellent communication skills, and leadership and organizational skills to build relationships with both clients and project team members ensuring that projects remain within scope, on time, and within budget. Chad also utilizes industry expertise serving as a client liaison focused on satisfying needs and objectives of all stakeholders. EXPERIENCE Klean and Green, llc President and Co-Founder March 2012 to August of 2015 This was a privately owned self-startup company. The business was a marketing and distribution limited liability company. The company was operated in parallel with each partners other professional jobs. In coordination with business partners Chad oversaw day to day activities including research and development; marketing,and sales. Sales was a full team effort with each of the three partners taking ownership of cold calls and/or in person sales. Chad's primary focus was in person sales and product demonstrations. Chad also leveraged his connections in the business community to help coordinate and integrate product displays at local businesses throughout the mid-michigan area. CSG Goverrnment Solutions Senior Business Consultant Michigan Department of State (MDOS) Ignition Interlock System. January 2014 to February 2015 Chad worked for the Secretary of State through the Michigan Department of State. Chad acted as Project Lead while eliciting requirements for a new automated Ignition Interlock Device System. Breath Ignition Interlock Device (BAAID). He also utilized his skills for process improvement and construction an RFP to go out for bid. This project includes the following: Project Planning Requirements development Business Process Notation Procurement Management of the configuration and implementation of the program. Utilizing the State s new Software Modernization Program (SMP) to help to select a Vendor who has already went through the State s pre-qualification program. Analyst International, Inc. Project Leader/Business Analyst Served as a Business Consultant for the following State Governmental Agencies: Department of Environmental Quality (DEQ) Department of Natural Resources (DNR) Department of Technology Management and Budget (DTMB) Michigan Department of Education (MDE) Department of Environmental Quality (DEQ) Department of Labor and Economic Growth (DLEG) Michigan Department of Community Health (MDCH) State Historic Preservation Office (SHPO) Michigan State Housing Development Authority (MSHDA) Child Support Enforcement System (CSES) June December 2013

2 Department of State (DOS) Michigan Department of Technology of Management and Budget (DTMB) Telecommunications Department (03/2009 9/2013) Developed Request for Proposals (RFP) along with Statements of Work (SOW); which enabled a broader and creative range of solutions to be considered by leveraging the State s purchasing power to obtain a more cost efficient contract for the client. Assessed information to permit sound business decisions to be made by creating a strategic procurement process which was both consistent with the State s business requirements and served as a standard for other future proposals. Provided analytical and technical assistance in developing requirements matrices, gap analysis models; and identifying, evaluating, and developing processes to meet business, technical and functional requirements to be included as part of the RFP. Functioned as a liaison between the business customer and technical community to effectively translate business strategies into technical requirements and solutions. Identified opportunities for improving business process, organizational design, and corporate culture. Provided techniques for organization design, process improvement, technology assimilation, organizational change, and process modeling. Developed and maintained team SharePoint sites that would interface interactively with the customers at State Agencies. HIE Michigan Department of Community Health (MDCH) Medicaid Compliance Program (09/ /2013) Worked on the State and Federal Program Affordable Care Act (ACA) at DCH performing numerous tasks Directly interfaced with customers and other State Agencies such as DTMB, DHS, as well as Federal Agencies such as the Department of Homeland Security and the Department of Health and Human Services Interacted daily with customers and agencies; which included status updates, ex pected rollouts of architectural technologies, and deadlines on federally mandated assessment and mitigation plans Served as technical liaison between the State and Federal government on the infrastructure and architecture that was to be in place by October 1st which would transmit and receive transactions from the Federal portal Developed and ex ecuted capacity tests plans for the rollout of the October 1st deadline Developed Total Cost of Ownership Models for Enterprise Service Bus (ESP). Verified procedure and eligibility roles for the Federally Facilitated Ex change (FFE). Ex amined and determined Children s Health Insurance Plan (CHIP) for FEE in efforts to help establish Eligibility determination for both CHIP and Medicaid. Defined the requirements for all account transfers (transactions) passing through the Health Information Ex change (HIX) Data Service Hub. Worked in coordination with DCH assisting in completing the testing for the State hub infrastructure and collaborated in the development of the State hub infrastructure requirements. Documented and constructed a Privacy Impact Assessment (PIA) providing evidence that the State had plans and policies in place to meet the Federal requirements and coordinated implantation strategies for the new Federal Laws. Custom Business Solutions Project Coordinator and Systems Analyst January 2008 to July 2008 Developed, implemented, and tested disaster recovery plans and procedures, along with the backup systems, for all corporate business services. Improved and developed the current Business Continuity Plans which required a structured analysis of the organization. Coordinated team member activities by scheduling work assignments, setting priorities, and directing the work of team members. Implemented and managed the consolidation of business computing systems, applying virtualization technologies to improve utilization, provided better disaster recovery capabilities, and reduced electrical and cooling requirements. Acted as strategic liaison by helping communicate business strategies into technical requirements. Developed operational policies and procedures to drive performance improvement and increase consistency throughout the organization. Identified areas for improving business processes and work flow. TEK Systems, Inc. Team Consultant Coordinated strategy for an electronic document management system. April 2007 to January 2008

3 Evaluated organizations effectiveness, goal determination, in order to make recommendations for improvement. Managed a team that developed and delivered documentation deliverables to accommodate project milestones. Monitored and evaluated operations, programs, processes, and practices for quality and effectiveness. Advocate for improving processes to deliver documentation in time-sensitive and cost-effective manners. Facilitated meetings and work groups to encourage participation, build mutual trust, respect, and cooperation among team members. Reviewed ex isting documents relative to a standardized defined format and incorporate comments into these documents to help resolve inconsistencies. Jackson County Friend of the Court Project Coordinator/Systems Analyst April 2005 to April 2007 Reviewed, analyzed, and evaluated business technology and organizational work flow for enterprise imaging system. Analyzed program functions and document business operations for high-volume networking environments. Oversaw and coordinated activities to document program functions and required modifications of computer programs. Coordinated systems integration and training for system users. Served as Project Implementation Coordinator for client/server based organizational asset management systems. Supervised and coordinated technical network / hardware analysis and document operational issues. Analyzed network connectivity requirements and implemented business solutions for the integration of new functionality. Participated in strategic consulting with senior ex ecutive team on long term network technology plans and long term Web strategies Directed the analysis of systems administration activities for Novell/Microsoft client environments. Compuware Corporation Child Support Technology Liaison/Team Lead August 1998 to January 2005 Senior consultant engaged in the management of vendor telecommunications solutions. Directed personnel training for various hardware and administrative programs. Documented user requirements and program functionality for both new development and system improvement projects in support of technical support initiatives. Resolved vendor conflicts and directed analysis of hardware and network upgrades. Strategic liaison between the state and local government Information Technology Departments. Managed federally mandated networking initiative for the State of Michigan Network. Created technical installation manuals for hardware and software applications. Designed technical documentation and use case manuals for Quality Assurance purposes. EDUCATION Central Michigan University Bachelor of Science August 1994 to May 1997 Chad earned his degree with a double major in Earth Science and Cartography; with concentrations in Geography Information Science (GIS), Remote Sensing and Cartography. SKILLS Microsoft Office Suite 2010 Tools: Word, Ex cel, PowerPoint, Visio 2013, Project 2010, Collaboration & Content/Knowledge Management Tools: SharePoint, Lync, WebEx Connect Project Management Tools: Microsoft Project Strategic Planning and Analysis: Risk Assessment Models, CSG REALize Maturity Models Requirements Development and Management: Tracer, CSG REALize Modeling and Design: Visio; Use Cases; Business Process Modeling Notation (BPMN); Agile, Waterfall, and hybrid methodologies Testing and Quality Management: Test plan development

4 VOLUNTEERING Jackson Northwest High School High School Baseball Head Coach Junior Varsity Baseball Agahozo Shalom Youth Village, Rwanda Africa Education Help teach basic business skills to high school aged kids. Meals on Wheels Feeding the underprivileged Drove to impoverished neighborhoods and handed out lunches and dinners. Food Gatherers Feeding the homeless Capital Area Literacy Program Tutoring underprivileged kids Habitat for Humanity Building for a better cause Help construct and repair homes in local neighborhoods. January 2013 to Current August 2012 March 2005 to April 2008 April 2011 to September 2015 June August

5 Chad Cumberworth Business Analyst/Consultant Phone: Address: Peacock Road Leslie, Michigan om Name Title Dear Madam or Sir, I was lucky enough to see the job notice for a position within your company. When I led the projects for Analysts International, I not only had a successful record for delivering high-quality products but I also built and developed solid relationships with many of State Agencies. I was able to maintain and build upon these relationships because of my ability to establish trust with each client. I made myself available at all hours and even when I was on vacation. I believe going beyond the clients expectations was key in not only maintaining but building a solid reputation with the State. If you refer to my resume you can see the number of different State Agencies I have had the privilege of teaming with over the last several years. While doing Business Analyst work at many State of Michigan Agencies I worked as a liaison between the agencies and the Department of Technology of Management and Budget. As a consultant and a Business Analyst it was my responsibility to provide my professional/experienced opinion for technology needs and inputs to assist in the overall project life cycle of each Enterprise Project. While I worked for the Jackson County Friend of the Court and the State of Michigan supporting all Friend of the Courts throughout the entire state I was in charge of planning, developing and implementing technology for the courts. I am not your average job applicant. I can assure you that given the opportunity I would prove myself by going beyond the job description listed. If you have time for a telephone call or correspondence to see where we might have an intersection of interests, I d be delighted to learn more and share more of my background with you. Regards, Chad Cumberworth Enclosure you will find my resume