YOUR GROWTH SHORTEN DEVELOPMENT CYCLE TIME BY 20%

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1 AUTOMOTIVE Services

2 OUR FOCUS YOUR GROWTH The global automotive industry is cruising on the road to recovery as annual global sales crossed 80 million vehicles in 2013 and are expected to cross the 100 million mark by 2018, says a report by IHS Automotive. The sales growth in China and the US, the world s two largest automotive markets, underlies the record surge. Innovation and advancement will reach a completely new level for the global automotive industry in At Xchanging, innovation is a key focus. We have partnered with some of the leading automotive brands, helping them expand to newer geographies. We respond quickly to shifting market dynamics by enabling global supply chain optimisation, integrating the global value chain with partners and suppliers, and improving collaboration between various business units spread geographically. We help AUTOMOTIVE manufacturers address: Complexity and Cost Pressure By supporting the entire product lifecycle (right from conception, prototyping, through testing and simulation to delivery), we help standardise efficient processes. This leads to reduced time-to-market and a decrease in overall production costs. For instance, we helped a leading US based electric vehicle manufacturer realise 18% savings on engineering design throughputs by helping migrate to ENOVIA V6 Product Lifecycle Management (PLM) platform. Similarly, we helped a leading Indian automotive component manufacturer reduce product development costs by 40%. Digital Consumer With the driving experience going digital, drivers are demanding connectivity and active safety. Xchanging works with global automotive companies to offer innovative solutions in the Connected Car market. We enable any device to send and receive information across any network. We have also developed robust applications to manage data transfer and data analysis. For instance, Xchanging s Software Over-the-Air (SOTA) technology, offers you the flexibility for remote maintenance and to check the safety of the vehicle. As a result, you save time and money, by reliably changing the state of devices over-the-air, that would otherwise have required time consuming and expensive manual intervention. Rising Procurement Costs There is an increasing need for procurement teams to diversify their supply chain to cope with global disruptions. The focus is no longer limited to cost control, but also to bring flexibility to an increasingly complex and unpredictable supplier ecosystem. Xchanging s MM4 s, (a comprehensive Software-as-a-Service [SaaS] esourcing solution that supports the entire sourcing lifecycle) Integrated Company Intelligence database allows you to build a flexible supply chain, which is able to cope with sourcing at short notice from particular geographies. Diverging Markets With demand from developed markets constantly increasing, it is the emerging markets that will accelerate sales. Global management consulting firm McKinsey has predicted that the share of emerging markets in global automotive sales will rise from 50% in 2012 to 60% by At Xchanging, we leverage our deep industry insights; knowledge of existing and upcoming technologies. We do this for helping you identify opportunities in new geographies, restructure your business, and build industry-leading capabilities, resulting in improved sales processes. At Xchanging, we are focused on developing and implementing solutions, spanning engineering quality, outsourcing and procurement. Our industry leading solutions help you optimise your working capital management, improve speed of delivery, and address engineering challenges in new product development process. This allows you to enter new markets quicker and build a competitive edge. Thus enabling you to enter new markets quicker, and build a competitive edge. XCHANGING HELPED A LEADING COMMERCIAL VEHICLE MANUFACTURER SHORTEN DEVELOPMENT CYCLE TIME BY 20% CHALLENGE To help our client reduce its time-to-market by shortening its vehicle manufacturing time and integrating its divergent product development processes. SOLUTION Xchanging offered a complete suite of enterprise-wide Product Lifecycle Management (PLM) based services. In the first phase our Engineering and Product Lifecycle Management group experts helped implement our PLM-based solution, covering over 1,800 users, and more than 100 strategic suppliers. In the second phase the solution was integrated with enterprise applications such as Multi-CAD (CATIA V5, Pro/ENGINEER), Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). This helped the client to: Identify a single source of truth for product data Provide the stakeholders with a 360-degree view of the product development processes Redefine the data exchange needs RESULTS Reduced development cycle time by 20% with process harmonisation and application integration Integrated global value chain with partners and suppliers Seamless integration with enterprise systems Improved collaboration among the various business units Accelerated collaborative vehicle development Xchanging AUTOMOTIVE SERVICES 2014 Xchanging 03

3 AUTOMOTIVE INDUSTRY CORE OFFERINGS Product Development New Product Design Product Sustenance Industrial Design Human factors and Ergonomics Product Standardisation Reverse and Re-engineering Tool Design Digital Mock-up Legacy Migration CAD Library Generation Technical Documentation Services 1 Finance and Accounting Services Accounts Payable Accounts Receivable Fixed Assets Account Reconciliations General Accounting 7 Analytics Services Strategic Business Analytics Operational Performance Analytics Customer and Marketing Analytics Customer Satisfaction Survey Analysis Engineering Simulation Analysis and Simulation Lifecycle Management Solutions FEA-Crash study and Modeling CFD Multiphysics Simulations 2 3 BUSINESS PROCESSING SERVICES 6 Technology Services PROCUREMENT SERVICES Product Lifecycle Management Business Consulting Services PLM Implementation PLM Training Process Analysis Product Upgrade Factory Solutions Library ERP Integration SharePoint Services Xchanging s Automotive Accelerators Advanced Product Quality Planning Process (APQP) Production Part Approval Process (PPAP) Corrective Action Report (CAR) Design Failure Mode and Effect Analysis (DFMEA) Process Failure Mode Effects Analysis (PFMEA) Quality Function Deployment (QFD) Checklist (Design and Process) 4 Transformation Sourcing Services Sourcing Services Strategic Assessment Sourcing and Category Management Procurement Tools including esourcing, Savings Tracking, Supplier Relationship Management (SRM) 5 3 Connected cars The global Connected Car market will be worth 39 billion in 2018, up from 13 billion in 2012, according to research firm SBD and the GSMA. As automotive companies compete to gain a significant share in this market, our vision is to enable intelligent sensor-driven conversation between value chain players in this ecosystem, and create business value as well as end-user convenience. Our expertise in the Connected Car market enables us to collate and/or disseminate data from and to remote vehicles. We offer end-to-end services including software development, network management, data analysis and present the results via an easy-to-use interface on various devices. However for businesses to derive benefit from the exchange of data between man and machine, the data must give meaning, value and purpose. We design software solutions to make this happen, like our Usage-based Insurance (UBI) solution, which helps insurance companies manage risk, and offer customised insurance plans with premium charged on the user driving behaviour. We help to make cars safer for drivers, their passengers and every other road user, 24/7, 365 days a year, all over the world. OUR CAPABILITY YOUR GROWTH By supporting the needs of our customers from across the globe, we have built cost-effective global delivery platforms, spread across delivery centres in the UK, India, Singapore and Malaysia. These centres are connected virtually, giving you access to our strong team of over 1,800 technology professionals including project management teams, testing staff, solution architects, and over 350 software developers. TECHNOLOGY SERVICES The product development teams of automotive companies want to reduce development cost, improve margins and shorten time-to-market for new products. We draw on our extensive engineering expertise and PLM implementation experience, to help you reduce lengthy product lifecycles, and optimise operational and development costs. At Xchanging, we encourage the convergence of systems engineering, by providing custom software development for automotive product design and testing, including Computer-Aided Design (CAD) services and research and development for computer simulation, using the application of CAD, Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA) and CEA. We focus our services around the engineering Bill of Material (BoM). By executing end-to-end PLM solutions, we optimise the impact of time and costs on the evolving BoM, throughout the product lifecycle. We enable the initial data conversion (of automotive models) by applying CAD software to create 2D vehicle plans, drawings and blueprints. By further applying CEA software or CFD technology, we migrate product data to full 3D modeling applications for virtual testing, and simulation of the car. This helps to save production costs before initiating actual production. Our deep experience in the automotive industry complemented by our proven record of providing innovative engineering solutions, makes us your ideal partner, to stay a step ahead of the competition. Market exploration includes your journey as a customer; learning about UBI, its benefits and then agreeing to a trial or purchasing the product Feedback gives driver an opportunity to change driving behaviour in order to influence the cost of cover Insurers build UBI proposition and take it to market. This opens the door to offer a new generation of tailored targeted value-added services XCHANGING S CONNECTED CAR ECOSYSTEM Telematics-enabled device installed in a car or an app on a smartphone, will capture information and transmit it across the IoT network Offer New tailored and targeted Policyholder Interface via Online Portal accessed via PC, laptop,tablet or smartphone Managed Connectivity for secure, reliable data transmission across our Internet of Things (IoT) network Risk Score and other relevant management information is provided to the insurance company PATTJAN Xchanging lot Platform enables insurers to monitor and manage in-car devices in real-time UBI Management platform captures data securely on behalf of the customer, and is then transferred to Xchanging for analysis and predictive modeling Insurer/Xchanging High Performance Predictive modeling turns data into insight and highly accurate scores based on driver s past, and forecast driving behaviour Xchanging AUTOMOTIVE SERVICES 2014 Xchanging 05

4 BUSINESS PROCESSING SERVICES We deploy our deep domain expertise and insights into the specific challenges of your business environment and partner with you to deliver the best-fit solution. Our technology-enabled business processing services and best-in-class process excellence methodologies, transform your complex back and middle office processes. This allows you to redirect valuable internal resources more efficiently and strategically, thereby resulting in optimised cost control, reduced risks, strengthened collaboration and increased agility, leading to business growth. We also help you reduce implementation timelines, by delivering solutions from our multi-country global delivery model. You can trust our customised BPS solutions, to gain a competitive advantage in the market. Analytics services The automotive companies have been challenged with declining sales, shrinking margins, labour shortage and constant technology influx. The companies therefore want to optimise operations, costs and products. Xchanging s Analytics offerings will help you strengthen customer focus, and improve visibility into how well the market and competition are responding to the innovation around design of specific products. Our experts will also help you innovate based on customer feedback, reduce costs using benchmarking and most importantly, establish a proactive rather than reactive strategy to enhance business performance and improve operational efficiency. We have leveraged our industry-specific expertise to build Analytics solutions, which will help automotive companies to: Realise Price, Product and Supply Chain Optimisation: By using Predictive Analytics, we will help you anticipate trends and changes in consumer preferences, technology and behaviour. We thus, help you plan for the future, and also manage design logistics in order to deliver the right products at the right time to different customer groups Drive Process Improvements: By analysing data points across the shop floor and the larger ecosystem of service centres, dealers, call centres etc., our analytics experts will help you achieve breakthroughs in automation, and business process improvements that impact the end-user directly Design New Products: By applying analytics on the data generated from sales registers, call centres, research, social media and other sources, we will help you identify customer preferences to innovate, and design the next generation of products and services PROCUREMENT SERVICES Under pressure to source quality products at lowest possible cost, the procurement teams in automotive companies have turned to esourcing and web-based collaborative tools for procurement. Our comprehensive SaaS esourcing solution, MM4, supports the entire sourcing lifecycle; we empower you to gain the negotiation power in procurement. With repeat process automation, MM4 has saved its users, an average of 20% of their costs, demonstrating strong returns on investment. As the third largest procurement outsourcing provider globally, Xchanging s category and procurement professionals help your teams improve your indirect procurement performance. This frees your team to concentrate on strategic activities that add value to the business, and create genuine competitive advantage Xchanging AUTOMOTIVE SERVICES 2014 Xchanging 07

5 About Xchanging Xchanging is a global business processing, technology and procurement services provider, with over 8,000 people serving customers in 48 countries. These three service lines are applicable across industries, as well as industry-specific offerings for insurance and financial services companies. We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers needs. Our service quality is reflected in the industry awards and world-class certifications we receive. FIND OUT MORE Transform your business, stimulate growth. AMERICAS 281 Winter Street Suite 380, Waltham, MA 02451, USA Phone: +1 (781) enterprise-us@xchanging.com EUROPE The Walbrook Building, 25 Walbrook, London, EC4N 8AQ, UK Phone: +44 (20) enterprise-eu@xchanging.com ASIA-PACIFIC Xchanging Towers, SJR ipark, EPIP Area, Whitefield Bangalore, , India Phone: +91 (80) enterprise-apac@asia.xchanging.com Realise more at: xchanging.com/industries/automotive Business Processing/Technology/Procurement twitter.com/xchanginggroup linkedin.com/company/xchanging 2014 Xchanging 16 /04/14