Access to and Maintenance of Emergency Service Incident & Deployment Data Via Web Tools Malcolm Macfarlane

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1 Access to and Maintenance of Emergency Service Incident & Deployment Data Via Web Tools Malcolm Macfarlane Manager, Data & Application Services New Zealand Fire Service

2 Today Tools for maintenance of data for Emergency Services How they were developed Integration of MapXtreme & Oracle Spatial How this move from paper based to online significantly increased productivity

3 Dispatch System Fire & Police share three linked Communication Centres All of New Zealand coverage Intergraph Public Safety Computer Aided Despatch system (ICAD) used

4 111 Calls Per Week Help!!! 49,500 Emergency Calls Telecom Operator 11,400 38,100 Screened Out 3,500 Ambulance 6,500 Police 1,400 Fire

5 Phone Calls Look up of Where Verification of Where: 1 College Street Wanganui PDA Who What Dispatch

6 Environment Road: - 90,000 km Highway: - 17,000 km Named roads: - 62,600 Addresses: - 1,500,000 Named Places: - 140,000 (buildings, bridges etc)

7 Environment Fire stations: Fire trucks: - 1,100 Deployment zones: - 7,000 Deployment Detail: - 14,000,000 rows of data

8 Data Environment Topographical maps 1:250 k & 1:50k ector data 130 GB Urban Maps 1:20k Aerial & satellite photographs Vector/point data roads addresses land parcels Area Data Suburbs/localities Administrative boundaries

9 Data Environment ector data New base map every 2 months 5 Days GIS processing Reduced to 2 days with database based processing

10 Data Maintenance Requirements Require as built environment to operate efficiently and meet the public s expectations. The data we get is definitely not perfect, plus the world is changing.

11 Data Maintenance Requirements Roads Addresses Named Places Fire Alarm Information Deployment Areas All Most New, Modify Delete (Blob & Attributes) Alias Alias new, Alias modify, Alias delete

12 Change Control Very dynamic environment 100 s to 1,000 s of changes per week Existing paper based submission system 9 different forms, slow, 3 tracking databases Challenge was maintaining data standards and data integrity Very real problems if you get it wrong

13 What Was Required? System Improvement Replace current paper based change and error submission system for on-line system Other Improvements Expose current data to people Reach more people (600 sites on line)

14 Required Work Flow ? Query Users Errors Change Requests Check & QA Accepted Accepted Data Data Providers Data Full Tracking & Reporting Data to Submitter

15 Plus Closing the Loop OK Report back Compare Users Desired Delivered Submitted change NZFS Data Loaded to ICAD Comcen Data

16 Solution A new application using a suite of web based tools based on: MapXtreme (Java Edition) Oracle Spatial Development Partner - e-spatial (NZ) Plus a huge amount of business analysis

17 Change Process Analysis Over 25 Core change request statuses identified:

18 Status By Data Types

19 Not This - Single Direction of Flow Map Create Request Web Server Browser

20 But This - Integration Oracle Spatial Interact Integration Interact MapXtreme Tool Set & Business Rules Browser

21 Plus This - Integration Oracle Spatial Interact Integration MapXtreme Users need to ICAD Know that Production Servers Requested Change Has been In Police Environment Made Successfully

22 Modular Design Approach Infrastructure MapViewer & Map Engine Change Submission Quality Assurance MapXtreme, Oracle Spatial, Microsoft IIS, JRun Address Validation Zone QA User Profile and Monitoring New tools

23 What is Where Oracle Spatial Common places New addresses Deployment zones Cadastral data Suburbs All edits to Blobs Change history.tab Static data from suppliers Road Address Boundaries Raster images

24 What is Where Testing Oracle Spatial Common places New addresses Deployment zones Cadastral data Suburbs All edits to Blobs Change history Oracle Spatial Static data from suppliers Road Address

25 MapViewer & Map Engine Address validation Place validation Visualise data Called by different modules Links to non spatial data e.g. deployment

26 Ave Cam

27 Address Validation ADDRESS ADDRESS_SUFI:NUMBER ADDRESS_LINE1:VARCHAR ADDRESS_LINE2:VARCHAR ADDRESS_LINE3:VARCHAR ADDRESS_LINE4:VARCHAR ADDRESS_LINE5:VARCHAR POSTCODE:NUMBER

28 Address Validation

29 Change/Error Submission 8 Data types includes Roads Addresses Named features Deployment zones Deployment info. Requests enable New Change Deletion

30 Bridge Cam

31 Zone Changes Can deploy to address level. Submit deployment zone changes based on rollup of land parcel(s)

32 Zone Changes

33 Zone Changes

34 Quality Assurance Lists all received changes by type and number of days outstanding Urgent and routine Allows accept, reject, modify query and messages to submitter

35

36 QA cpn Cam

37 Change Request Tracking Pull reports Types or individual change request reports Generates s with reports Administrators can push reports

38 User Report

39 Reporting Application Example of MapXtreme working in the background Printed reports of named places including maps with location Immediate or batched Using ActiveReports

40 Reporting

41 What Did We Get? Live January 2002 with version 2 Very scalable modular development Effective use of spatial functions of both MapXtreme and Oracle Spatial Successful?? Overwhelmed with change requests

42 Increase in Submissions Mapping Changes Submitted Per Month 3000 On-line Paper Based Five Fold Increase Jan-01 Mar-01 May-01 Jul-01 Sep-01 Nov-01 Jan-02 Mar-02 May-02 Jul-02

43 Feb Increase in Submissions Mapping Changes Change Submitted Requests Per Submitted Month 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jan-01 Mar-01 Apr-02 May-01 Jun-02 Aug-02 Jul-01 Oct-02 Sep-01 Dec-02 Nov-01 Feb-03 Apr-03 Jan-02 Jun-03 Mar-02 Aug-03 May-02 Oct-03 Dec-03 Jul-02

44 8,000 6,000 4,000 2,000 0 Map Draws Maps Generated by Day of Year day

45 15-Jul ,550 Users out of 3,300 Distinct Map Users 29-Jan Feb Feb Mar Mar Apr Apr May May Jun Jun Jul Jan Jan-04

46 Successfully Achieved Replaced paper based system Increased throughput at least five times Current data is available to all on intranet Added additional functionality Users are much much happier Able to now share with partners via secure internet

47 Future Ambulance NZ to use from 2005 New datum & projection to implement Data sharing in real time

48 Incident Reporting Real time access Shared with partner agencies

49 SMART Incident Viewer

50 SMART Incident Viewer

51 What is Used Hardware MapXtreme V4.7 PIII GB Oracle 9i PII 266 Responses Standard is 6 sec map redraw 5 seconds 25 sqkm of city parcels <0.5 sec search all addresses or places