Dave Huntzinger PhD, CSP, FRAeS SVP Helicopter Aviation Services PRISM

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1 Dave Huntzinger PhD, CSP, FRAeS SVP Helicopter Aviation Services PRISM

2 Four Pillars Safety Policy Safety Risk Management Safety Assurance Safety Promotion 2

3 Safety Policy Emergency Response Plan Someone to manage the event Boss, lawyer, accountant Someone to manage the accident site Pilot, mechanic Get professional help It is out there Find them now 3

4 Safety Risk Management Flight Risk Assessment Tool Many to choose from FAA Vendors Operators Industry groups HAI web site Most have the same categories Environment / Wx, Crew / HF, Operation / Flight / Aircraft 4

5 Environment Flight SMS RISK ASSESSMENT Ops Human Factors Some of this can be done at start of shift Helicopter Directions for use 5

6 Run checklist for mission + return SMS Major hazard Tally scores and check risk value Green = Go Risk value Risk range But major hazard needs mitigation 6

7 Mitigation: Obstacles SMS Take credit on first page - 5 points Risk was 15 Now 10 Eurocopter rights reserved 7

8 SMS Mitigation codes Points deducted New risk value Eurocopter rights reserved 8

9 SMS Different conditions Weather is worse Mitigation required Pilot is less experienced What can we fix right now? Aircraft less capable Higher risk value Eurocopter rights reserved 9

10 Mitigation: 1. Obstacles 2. Repair SMS Take credit on first page - 7 points Risk was 30 Now 23 Eurocopter rights reserved 10

11 Mitigation details from page 2 SMS New risk score >20 with Mitigation. Waiver required! Eurocopter rights reserved 11

12 SMS Final step on RA If conditions get worse, then what? Pre-approved A chance to think it through in a no-threat environment Eurocopter rights reserved 12

13 Safety Assurance What to do with all those Risk Assessments? Eurocopter rights reserved

14 SMS Tips: Safety Assurance Pre - Departure Risk Assessment Review 30 days worth 80 in the green 15 in the yellow 05 in the red What caused risky scores? Are there systemic factors? Develop corrective, preventive actions 14 14

15 SMS Tips: Safety Assurance Risk Assessments Last 6 Months 15

16 Safety Assurance This metric shows you are looking ahead at hazards reviewing them for trends tracking efforts at continuous improvement It also allows you to take data to the boss for change (not whining) This is a cornerstone of SMS 16

17 Leading Performance Indicators Level 1 Level 2 Level 3 Compliance Improvement Learning Regulator Audit results Internal QA audits completed Annual pilot training hours completed Aircraft availability rates Customer audits Courtesy of Tony Cramp, Shell International

18 Leading Performance Indicators Operator level Level 1 Level 2 Level 3 Compliance Improvement Learning Regulator Audit results Employee surveys Internal QA audits completed Annual pilot training hours completed Aircraft availability rates Customer audits Audit recs closed on time Frequency of safety briefings/tool box meetings Number of hazard reports submitted Line check & training common weak areas JSA s completed Component reliability FDM event trending

19 Leading Performance Indicators Level 1 Level 2 Level 3 Compliance Improvement Learning Regulator Audit results Employee surveys Hazard assessments reviewed/updated Internal QA audits completed Annual pilot training hours completed Aircraft availability rates Customer audits Operator level Audit recs closed on time Frequency of safety briefings/tool box meetings Number of hazard reports submitted Line check & training common weak areas JSA s completed Component reliability FDM event trending % planned individual training completed Individual attendance at safety meetings % hazard reports by department or activity Range of emergencies training per individual FDM event crew contacts

20 Safety Promotion Feedback on Hazards and safety data Atta boys for milestones in Safety Assurance Training on basic RA 20