Database of Violation Enforcement D.O.V.E. Florida Department of Transportation - Outdoor Advertising Control

Transcription

1 Database of Violation Enforcement D.O.V.E. Florida Department of Transportation - Outdoor Advertising Control National Association of Highway Beautification Agencies Annual Conference * August 2012

2 Primary Goal To create a web based database that would effectively and efficiently manage the life cycle of illegal sign cases.

3 Technology A web-based application -uses industry standard products including: Microsoft.NET Framework (v4 SP1), Microsoft Visual Studio 2010, ASP.NET Microsoft Access 2007 Microsoft Server 2008 R2 Internet Information Server 7.5, AJAX.

4 The Team Robert Jessee, ODA & Logo Manager Michael Green, ODA Office Operations Supervisor Karen Headrick, Compliance Officer Timothy Stephens, Right of Way Technology Manager

5 Workflow overview New report of illegal signs reported in D.O.V.E. Each step or task assignment associated with workflow is triggered by the status change of the record. Each status change triggers an notification to the person responsible for the next phase of the workflow until the illegal sign is brought into compliance.

6 Process Driven Workflow Illegal Sign posted and entered in D.O.V.E. by Inspector. Alert triggers a message to Compliance Officer. Compliance Officer issues written Notice of Violation with removal cost via D.O.V.E. 30 Days later unless sign removed, status change alerts Inspector to post Warning Notice. Removal Invoice generated.

7 Workflow Consultant reports illegal sign: Compliance officer: Quality Assurance Inspector Investigates Posts Notice w/photo Step 1 Initial Report of Violation Step 2 Sent to Regional Step 3 Notice Posted

8 Workflow Compliance Officer: During 30 day: After 30 days: Quality Assurance Remove sign Apply for permit Field Consultant verifies status in field. Step 4 Notice of Violation Step 5 Request a Hearing Exempt Step 6 Field Consultant

9 Workflow Final Warning posted prior to removal Removal Package Prepared Removal Cost billed to sign or property owner Step 7 Warning Posted Step 8 Issue Work Order Step 9 Invoice Issued END

10 Helpful Links Property ID to Property Appraiser Address verification via: USPS.com Certified Mail to USPS Track & Confirm Tag #1 & #2 to FDOT son-line Database record

11 Letters/Forms Generated Print NOV Print 10-Day NOV Sign Removal Create Invoice Task Work Order

12 Timesaving Tools Document Printing Document Storage Multiple ways to search records notifications

13 Document Examples Letters for both sign owner and property owner with cost of removal listed. Task Work Orders for Removal Contractor. Invoices

14 Automatic Cost Calculation

15 Task Work Orders

16 Sample Screen Shots

17 Main Menu

18 Multiple Search Options

19 Entering a new Record

20 Compliance Record Document Listing

21 Reports and Statistics

22 Revenue and Time Savings Eliminated central data entry. Improved communication associated with processing new cases. Since implementing the project, FDOT has reduced the time associated with each illegal sign by approximately 4 hours of work per sign. As of 07/19/2012, 769 signs were processed resulting in 481 potential administrative hearing cases being resolved. The program has saved over 3,076 work hours and approximately $46,000. Because Department staff designed, programmed and implemented D.O.V.E.-No extra funds were utilized for this project. Paper use has been reduced to two printed notices which are mailed to the sign and property owners. The electronic document storage system of this module has eliminated the need for paper files.

23 Benefits Realized by Agency Inspectors and consultants spend less time on administrative duties related to compliance issues. Their time is more productively utilized patrolling their regions and educating sign owners about outdoor advertising regulations. Consultants who conduct inventory are able to report unpermitted signs immediately. Data is live and immediately available for the appropriate regulatory action. Usage of valuable memory space for transactions is no longer necessary as information is uploaded directly to the database. Information and reporting of data is readily available allowing staff to have instant detailed and statistical information regarding the progress of enforcement cases. The public is able to easily report unpermitted signs in their community and track the enforcement process with the assistance of an ODA representative.

24 FDOT Step-up Plan Consistent Predictable Repeatable

25 Ability of other states to use D.O.V.E D.O.V.E. uses industry standard products so it can be adopted by other states with modifications to incorporate their specific work processes and regulations. The project would require a developer familiar with Microsoft.NET framework application development.

26 Thank You! Staff Photo here

27 Rob Jessee Mike Green Tim Stephens Karen Headrick Thank You!

28 Contact Information Robert Jessee, ODA & Logo Manager (850) Michael Green, ODA Office Operations Supervisor (850) Karen Headrick, Compliance Officer (805) Timothy Stephens, Right of Way Technology Manager (850)