A different perspective.

Transcription

1 A different perspective. Information Technology Strategic Plan Step 4 Develop Roadmap Red River College February 2006

2 Table of Contents Positioning Step 4 Develop Roadmap Technology Roadmap Major Initiatives 1. Develop Communication Strategy & the College s Terms of Reference and Policies 2. Develop Organization Model, Roles & Responsibilities 3. ERP Opportunities, Communications & Process 4. Develop Application Priorities 5. Infrastructure Assessment 6. Network Strategy (including wireless) 7. Identity Management Strategy 8. Laptop Strategy 9. End User Access Strategy 10. Disaster Recovery Strategy 11. Enterprise Security Architecture 12. Define Key Opportunities to Leverage Vendor Partnerships 13. Capacity Planning Strategy 14. Faculty/Staff Development Support and Training Prioritization Sequence and Timeline Technology Projects (PTP) 1 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

3 Positioning Anticipate Business Environment Formulate Strategic Direction Baseline Strategic Planning Develop Roadmap Review Current State and Identify Gaps 2 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

4 Step 4 Develop Roadmap Anticipate Business Environment Baseline Strategic Planning Formulate Strategic Direction The purpose of the Develop Roadmap step is to outline initiatives for the College based on the work undertaken in Step 3. This entails documenting and prioritizing resulting projects and programs in terms of the relative value of the initiative to the organization. Develop Roadmap Review Current State and Identify Gaps Key Activities Identify major initiatives. For each initiative identify key aspects of the project. Refer to the diagram above for an example of the considerations to be documented. Establish priorities, dependencies and sequencing. Identify quick wins. Conduct workshop to educate the College on how to operationalize the Strategic Plan through the Maintain Rolling Plans approach. Provide project updates to the Steering Committee and review key deliverables with the Steering Committee. Key Deliverables Roadmap outlining: Prioritized list of initiatives and plan developed in a manner that will allow the College staff to update the plan on an annual basis in the future. Continuous Planning framework. 3 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

5 Technology Roadmap Major Initiatives Based on the work undertaken to-date, there are number of activities that will encompass the technology roadmap. These activities are categorized into 14 major areas as noted below. The remaining pages of the document provide details around each of the major areas in terms of: The purpose of each major area The main activities Timelines, deliverables and resource requirements 1. Develop Communication Strategy & the College s Terms of Reference and Policies Develop communication strategy for Strategy undertaken, including appropriate follow-up. Define the role is expected to play in the organization and its core policies needed to support the College s vision and strategy. 2. Develop Organization Model, Roles & Responsibilities Define the overall organization structure and roles and responsibilities needed to effectively execute the terms of reference and policies. 3. ERP Opportunities, Communications & Process Identify opportunities to leverage current investment (i.e. Project Nexus). Ensure ERP is successful in leveraging project structure and roles established (e.g. Academic Advisory Group AAG). Review completeness of current ERP implementation e.g. reporting strategy. 4. Develop Application Priorities Prioritize all in-flight and pending application projects based on a defined, reusable set of criteria (business case). Determine how best to leverage current ERP. 5. Infrastructure Assessment 6. Network Strategy (including wireless) Assess overall technology infrastructure s ability to support the College s stated technology strategy and direction. Develop a long term network strategy to ensure that the underlying network meets the organizations future strategy. 4 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

6 Technology Roadmap Major Initiatives 7. Identity Management Strategy Define how end users access systems in terms of both getting into systems and functions available to them once the are in. The strategy needs to define both the desired end state as well as the migration strategy (including any intermediate states) needed to reach this end state. 8. Laptop Strategy Review and update laptop current strategy as required. Strategy should include how laptop connectivity services will be provided while protecting the College s and its communities assets. Also, consider broadening strategy to include student owned laptops. 9. End User Access Strategy Define a standard strategy for web facing entry points into the College including such issues as standardization, access, cross navigation and standard branding. Typical entry points include: general information web site, remote learning portal, web registration, and student accessible systems (e.g. on-line library). 10. Disaster Recovery Strategy Determine how the College will recover in the event that the core infrastructure is lost due to natural disaster (e.g. data centre destroyed). 11. Enterprise Security Architecture Establish a consistent and repeatable approach to ensure long term Enterprise Security, leveraging best practices and common criteria standards. 12. Define Key Opportunities to Leverage Vendor Partnerships Define how the College can build strong relationships with new and existing vendors while efficiently using resources in an increasingly busy computer services department. 13. Capacity Planning Strategy 14. Faculty/Staff Development Support and Training Develop enterprise capacity planning strategy considering standards for future growth of all systems while taking advantage of server consolidation. Develop a strategy for faculty/staff development training and support. 5 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

7 1. Develop Communication Strategy & the College s Terms of Reference and Policies Purpose: Define the role is expected to play in the organization and its core policies needed to support the College s vision and strategy. Major Activities Develop communication strategy regarding results of strategy. Follow-up with groups interviewed and continue with process. Define expected role and responsibilities. Define and develop the policies is responsible for (e.g. core system security). Define what policies Computer Services is responsible for executing (e.g. laptop provisioning). Define what policies is responsible for policing and how they will do this (e.g. /internet usage). Resource Requirements Communication support regarding strategy Executive participation in workshops to develop roles and responsibilities. High-level Approach & Timeline Develop communication strategy/follow-up activities. Approximately 2 weeks. Develop roles and responsibilities and policy responsibilities through a workshop with the College executive. Approximately 4 weeks. Develop specific policies as defined in the workshop. Timeline dependent on specific policies to be developed. Key Dependencies Acceptance of Strategy, including vision/mission. Key Assumptions & Considerations Expectations of Strategy results varies within the College. Therefore, it is critical to get the right communication out as soon as possible, and on a regular basis. Roles, responsibilities and policies allocation will align with the College s vision and strategy (i.e. align with stated direction, not current state). Policies to be considered: security, access, uncontrolled labs, data security, usage, internet usage, technology standards. Develop a visibility strategy to continue the initiative and the work done to-date (i.e. development of strategy). Consider developing input methods from various stakeholders (e.g. academic, student, etc.). 6 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

8 2. Develop Organization Model, Roles & Responsibilities Purpose: Define the role is expected to play in the organization, its overall roles and responsibilities, and overall organization structure required to meet these requirements. Major Activities Develop a model outlining the functions needs to perform to meet roles and responsibilities. Define the organization structure that supports the functional model and expected role of. Develop an interaction model identifying how the user community interacts with and what they can expect. Resource Requirements client interviews. organization/function expertise. High-level Approach & Timeline Develop initial functional model based on workshop and interviews with users of services. Conduct workshop to validate functional model. Develop organization structure and validate with executive. Develop interaction model (how do users interact with ) and validate model through workshops with key client stakeholders. Approximate timelines: 4-6 weeks. Key Dependencies terms of reference and policies. Reference point for organization model, including key activities, current roles. Key Assumptions & Considerations None of significance. 7 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

9 3. ERP Opportunities, Communications & Process Purpose: Identify opportunities to leverage the current project structure and processes to ensure the success of the ERP. Major Activities Leverage current project structure and initiatives to ensure project a success. Continue to monitor. Provide feedback to Academic Advisory Group regarding project interviews. (Leveraging ERP see application priorities). Conduct review of ERP for key elements (e.g. reporting strategy, etc.). Resource Requirements ERP Project Structure/Steering Committee. High-level Approach & Timeline Monitor ERP understanding and acceptance. Ongoing. Review ERP for key elements. Approximate timing: 1-2 weeks. Key Dependencies None. Key Assumptions & Considerations Currently the PTP 3, 4, & 5 show components of the current ERP as separate projects. Although separate activities, need to be considered in total with overall project. Efforts on reporting strategy have commenced and part of ERP initiative. Change Management: The purpose of Change Management is to ensure that people understand the need for change and have the right capabilities and motivation to change. When organizations change their strategies, technologies and processes they also force a change in the way people perform their work. The impact of implementing ERP goes far beyond the technical aspect. The College has incorporated these concepts into the project structure and processes (e.g. AAG). To the extent required, information gathered during the strategy development phase has been reviewed by various members of the ERP Steering Committee. 8 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

10 4. Develop Application Priorities Purpose: Prioritize all in-flight and pending application projects based on a defined, reusable set of criteria (business case). Major Activities Review implications of key known issues as soon as possible: Bookstore system replacement. WebCT merger. Develop criteria for prioritizing work (business case template) including such aspects as potential revenue increase, cost savings, costs to implement, regulatory requirements, curriculum currency and reputation impact. Compile list of in-flight and pending application requirements including information required for assessment criteria. Apply criteria to all projects to apply initial priority. Meeting to review draft priorities and adjust. Resource Requirements Business case expertise. Financial expertise for business case template. Application knowledge. Business knowledge of impact of each initiative. High-level Approach & Timeline Interviews with executive to develop criteria. Workshop with executive to validate business case template. Distribute questionnaire based on template to application owners/sponsors to obtain data required for prioritization. Compile results. Workshop with executive to adjust priorities and determine adjustments to business case template moving forward. Development of template should take approximately 3 weeks. Obtain application information 4 weeks. Compile results and workshop 3 weeks. Key Dependencies Ability to obtain an understanding of all current applications (i.e. update work undertaken in Step 1). Ability to obtain comprehensive list of all current and pending projects. Infrastructure assessment to identify material infrastructure projects. Key Assumptions & Considerations Bookstore and WebCT should be reviewed initially, given the findings in Step 1 and the fact that WebCT upgrade is currently being planned (see PTP 7). Academic (instructional applications) are determined by course content. Explore opportunities with ERP solution for CRM, portal and document imaging applications. 9 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

11 5. Infrastructure Assessment Purpose: Assess overall technology infrastructure s ability to support the College s stated technology strategy and direction. Major Activities Inventory technology components and architecture. Assess infrastructure against technology strategy to determine material gaps that would impact the College s ability to execute on the strategy. Define projects (including business cases) to close material gaps. Assess need for server high availability and failure to minimize downtime risk. Identify server consolidation opportunities. Resource Requirements Infrastructure architect. Business case development expertise. Resources with detailed knowledge of the College s current technology components. High-level Approach & Timeline Create inventory template and questionnaire to distribute to technology owners (both within and outside ). Identify potential technology owners within the College and distribute questionnaire. Analyze responses to determine duplication, overlaps and misalignments with technology strategy. Identify core projects that would need to be completed to allow infrastructure to support technology strategy. Create and distribute questionnaire: approximately 2 weeks. Analyze results and define projects: approximately 2 weeks. Key Dependencies Business case templates. Key Assumptions & Considerations With the implementation of the Colleague ERP, high availability and failover must be considered. Planning Technology Projects (PTP) 8, at the end of this document, inherently has built in failover with the implementation of multiple domain controllers. PTP 11, 16, 17, and 18 are planned projects that could take advantage of server consolidation to increase server management and performance. Expansions identified in PTP (e.g. PTP 19) should be assessed in terms of being consistent with overall strategy. 10 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

12 6. Network Strategy (including wireless) Purpose: Develop a long term network strategy to ensure that the underlying network meets the organization s future strategy. Major Activities Define network requirements based on direction outlined in, laptop and end user access strategies. Validate requirements with executive. Assess network against requirements and define gaps to be closed in terms of technology, policy, and process. Design end state model that will address gaps. Develop business case to support strategy. Develop service level agreements to provide standards across the network. Resource Requirements Network architects. Executive to validate requirements. High-level Approach & Timeline Validate network requirements with executive through short workshop. Compare current network against requirements to identify gaps. Develop high level network design changes needed to close gaps. Create business case. Requirements & workshops 2 weeks. Gap assessment, design changes 4 weeks. Business case variable dependent on size of gap. Key Dependencies Laptop strategy. End user access strategy. Key Assumptions & Considerations Consider developing a mechanism of user feedback, such as an online survey (this would apply to many areas beyond network strategy). 11 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

13 7. Identity Management Strategy Purpose: Define how end users access systems in terms of both getting into systems and functions available to them once the are in. The strategy needs to define both the desired end state as well as the migration strategy (including any intermediate states) needed to reach this end state. Major Activities Define end state identity management structure. Gap analysis against current state. Develop interim transition states. Develop migration plan and timing through the transition states to the end state. Resource Requirements Identity management expertise. Existing systems security structure expertise. Existing network security structure expertise. High-level Approach & Timeline Develop identity management structure based on interviews with key stakeholders and validate through structured workshop. Gap analysis against existing environment by comparing actual College environment (limited documentation therefore actual review of environment may be necessary). Develop interim transition steps and timelines based on potential technology increments and costs for increments. Overall strategy should take on the order of 2 months. Key Dependencies End-user access strategy. Enterprise security architecture. Key Assumptions & Considerations Needs to be addressed as it impacts most initiatives being contemplated. 12 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

14 8. Laptop Strategy Purpose: Define the College s laptop strategy for both faculty and students. Strategy will address how laptop connectivity services will be provided while protecting the College s and its communities assets. Major Activities Define who can connect laptops to network. Define who can provide laptops. Define if any required software for laptops. Define what support services are provided (College owned vs. not owned). Define laptop security policy: How will users be authenticated. What privileges will laptop users have. Resource Requirements Network security expertise. MS Windows security expertise. Apple security expertise. High-level Approach & Timeline General approach would be to develop an initial straw model strategy based on the articulated vision and confirm this vision using a workshop with key stakeholders. The detailed security policy would then be developed to support this model. The laptop strategy should take approximately 3-4 weeks to complete with the detailed security policy taking another 2 weeks. Key Dependencies End User Access strategy. Current laptop programs. Network strategy. Key Assumptions & Considerations Student laptops are significant issue that must be addressed alongside end user access strategy. Committee currently exists to review laptop strategy, which considers all aspects of College provided laptops. Student supplied laptops should be considered as part of network strategy as well. 13 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

15 9. End User Access Strategy Purpose: Define a standard strategy for web facing entry points into the College including such issues as standardization, access, cross navigation and standard branding. Typical entry points include: general information web site, remote learning portal, web registration, and student accessible systems (e.g. online library). Major Activities Web applications (properties) inventory. Categorize existing and future web applications (based on technology strategy) to determine broad application groups. Define standard entry points that will be used for application categories (e.g. student services portal). Define standards for how these application categories will be delivered including platform standardization. Define the standard brand image that will be deployed. Define how web properties will be integrated and cross navigate. Roadmap to reach end state. Resource Requirements Branding expert. Portal design expertise. Knowledge of existing application space. Existing product expertise. Existing brand image standards. High-level Approach & Timeline Inventory web properties on web servers both potential and existing. Categorize and define standard entry points. Confirm strategy with executive. Define entry point delivery strategy including cross navigation. Create straw man brand image standards using existing College brand image standards. Validate through executive workshop. Inventory and categorization: 2 weeks. Entry point strategy: 2 weeks. Brand image standards: 3 weeks. Key Dependencies Identity management. Key Assumptions & Considerations 14 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

16 10. Disaster Recovery Strategy Purpose: Determine how the College will recover in the event that the core infrastructure is lost due to natural disaster (e.g. data centre destroyed). Major Activities Determine what outsourced service providers are available and service offerings. Develop primary DR option for critical systems based on available services and cost effectiveness. Determine what systems require DR capability. Define priority order for recovering systems. Resource Requirements DR expertise. Knowledge of existing systems. Knowledge of impact to the College if system is unavailable for extended duration. High-level Approach & Timeline RFI service providers to determine capabilities (2-3 weeks). Develop strawman DR strategy based on available options and system requirements (4-6 weeks). Validate DR strategy with executive through working session (1-2 weeks). Key Dependencies Inventory of systems. Key Assumptions & Considerations The College would out source the provision of Disaster Recovery facilities to a third party as is typical of small to mid sized organizations. Should be done in conjunction with the business continuity plan. Consider joint initiative/partnering with similar organizations (i.e. University of Winnipeg). 15 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

17 11. Enterprise Security Architecture Purpose: Establish a consistent and repeatable approach to ensure long term Enterprise Security, leveraging best practices and common criteria standards. Major Activities Develop a methodology to enable the College to define their Information Security Program to effectively align with, and meet, business objectives and regulatory requirements. Develop a high-level roadmap for guiding information security investments. Develop the measurement framework to help determine the success of the Information Security strategy. Resource Requirements Enterprise Security Architect. Participation in workshops. Knowledge of risks to the College. Business knowledge of impact of these risks. organization/function expertise. High-level Approach & Timeline Establish a desired risk profile that aligns with the business and. Initiate an Enterprise Security Program. Develop and document detailed security strategies, policies and standards. Develop and implement auditing, monitoring, and reporting processes and controls to ensure controls are effective and are being met. Overall high level strategy should take in the neighbourhood of 3 months with full implementation taking 1-2 years. Key Dependencies A strong tone at the top is key to a successful program. Key Assumptions & Considerations Executive ownership. Active participation by all stakeholders. 16 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

18 12. Define Key Opportunities to Leverage Vendor Partnerships Purpose: Define how the College can build strong relationships with new and existing vendors while efficiently using resources in an increasingly busy computer services department. Major Activities Develop a plan to attend vendor events and participate in presentation opportunities. Identify computer services activities that do not effectively use skilled resources and define opportunities to utilize vendor expertise. Resource Requirements Chief Information Officer. Participation in conferences and workshop. High-level Approach & Timeline Define possible scope of vendor services. Amend existing or develop new contract for services and including service level agreement. Develop workstation and laptop imaging procedures with vendor. Develop performance measures for various partnerships. Approximate timing: 4-6 weeks (depending on number and nature of agreements, this could be higher). Key Dependencies terms of reference and policies. Laptop strategy. organization model. Key Assumptions & Considerations PTP 3, 4, & 5, can leverage the College s ongoing relationship with Datatel to support the Colleague system and implement enhanced functionality. Leverage relationship with Powerland Computers (or others) to rollout workstations and laptops across College (see PTP 19, 21, 23, 24, 25, 26, 27, 35 and 36). Vendor consolidation may be an opportunity. Continue to nurture current relationships and establish expectations where appropriate. 17 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

19 13. Capacity Planning Strategy Purpose: Develop enterprise capacity planning strategy considering standards for future growth of all systems while taking advantage of server consolidation. Major Activities Identify standards for disk storage, backup storage, and managed storage thresholds that align with industry best practices. Determine what systems require capacity planning and monitoring. Identify capacity tools that will assist in managing capacity and align with College infrastructure. Resource Requirements Infrastructure and network architects. Executive to validate requirements. High-level Approach & Timeline Validate enterprise capacity standards. Acquire necessary tools to manage capacity. Develop procedures for managing capacity. Approximate timing: 4-6 weeks. Key Dependencies terms of reference and policies. Infrastructure assessment. Key Assumptions & Considerations Many planned projects need to consider capacity planning. PTP 2, 7 12, 14 18, and 34. Bandwidth considerations should be part of the network strategy. Consider Defining the Future document. 18 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

20 14. Faculty/Staff Development, Support & Training Strategy Purpose: Develop a strategy for faculty/staff development, support and training. Major Activities Confirm stakeholders to be included within scope of consideration. Identify objectives by various groups/stakeholders (conduct interviews, etc.) Determine how best to meet the objectives (nature, extent, support options, etc.). Resource Requirements Understanding of needs/various interested parties. High-level Approach & Timeline Confirm stakeholder and validate objectives by logical groupings (stakeholders). Approximately 3-4 weeks. Determine strategy. Approximately 1-2 weeks. Key Dependencies terms of reference and policies. Vendor relationships. Key Assumptions & Considerations Given move towards greater use in technology (and demand). Incorporate into overall People Plan. Deployment of support and training should be undertaken in the context of the overall People Plan. 19 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

21 Prioritization The priorities for the College have been identified and categorized into four (4) main areas: 1. Realign the Organization Terms of Reference and Policy Organization Structure Define Key Opportunities to Leverage Vendor Partnerships Faculty/Staff Development, Support, and Training Strategy 2. ERP Opportunities, Communication and Process 3. Align Development and Infrastructure Projects to Strategy Application Priorities Infrastructure Assessment Capacity Planning Strategy Enterprise Security Architecture 4. Future State Strategies Laptop Strategy End User Access Strategy Network Strategy Identity Management Strategy Disaster Recovery Strategy The ownership of these initiatives should be determined prior to commencing with the activities outlined and confirmed with the Finance Committee (serves a proxy for the proposed Steering Committee.) 20 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

22 Sequence and Approximate Timeframe Initiatives Sequence and Approximate Timeframe 1. Realign the Organization (See Note 5) Terms of Reference and Policy Organization Structure* Leveraging Vendor Partnerships* Faulty/Staff Development, Support, and Training Strategy 2. ERP Opportunities, Communication and Process* 05/06 Ongoing 05/06 05/06 3. Align Development and Infrastructure Projects to Strategy Application Priorities* Infrastructure Assessment* Capacity Planning Assessment (Strategy) Enterprise Security Architecture 4. Future State Strategies Laptop Strategy (See Note 4) End User Access Strategy (See Note 4) Required Effort 05/06 & Required Effort 05/06 & Required Effort 05/06 & Required Effort 05/06 & Network Strategy (See Note 4) Identity Management Strategy Disaster Recovery Strategy Required Effort 05/06 & 05/06 & Key Assumption/Consideration: 1) Resources are available to undertake the initiatives 2) Depending on resource availability/constraints, many of these initiatives can be done in parallel 3) Projects identified by * represent opportunity for quick hits 4) Academic plan requires input on these strategies. 5) The Finance Committee will serve as a proxy for the Steering Committee, until established and terms of reference finalized. Legend: Work that will need to happen for purposes of supporting current needs of the College. 21 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

23 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencies Sponsoring Area (Department or ) 1 Notre Dame Campus network core replacement. The single 6500 is being replaced with four 6509s. The project involves the installation of the hardware and the planning, reconfiguring, and reconnecting of the distribution layer of the network to the new core. capital infrastructure project. New equipment leased over 5 years. Jan/06 Apr/06 70,000 annually for 5 years Networking. 1 dedicated senior network analyst In progress Staffing resource availability 2 Datatel Colleague ERP implementation application project Feb/05 Dec/07 All departments. Substantial? HR Payroll and Finance GL to support the payroll are operational as of Dec 23/05. Finance and Student modules are in progress. Senior executive 3 Data conversion of student information into Colleague application project Nov/05 Jun/07 Application Development In progress Datatel conversion services Senior executive 4 Integration of Colleague ERP with the Financial Budget application application project Feb/06 Dec/07 Application Development & Database Administration. Equivalent of 1 staff year Early analysis Financial Services 5 Integration of Colleague ERP with other College applications application project Dec/05 Dec/07 Application Development & Database Administration In progress as required by timelines Staffing resource availability 22 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

24 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencies Sponsoring Area (Department or ) 6 Refresh of 4 database servers. All in-house corporate applications will require to be migrated to new servers. application project. Also a capital infrastructure project in the acquisition of the servers. Feb/06 80,000 leased over 3 years Operations, Database Administration, Networking, Application Development In progress servers have arrived and are being assembled 7 Implementing WebCT CE 6.0 on new servers. This includes installing a SQL 2005 database., Instructional, Infrastructure (servers) Jan/06 Aug/06 Operations, Database Administration In progress servers have arrived and are being assembled Teaching & Learning Technology Centre 8 Refreshing 6 domain controllers and migrating Active Directory to Server 2003 Infrastructure Jun/06 Jul/06 Operations 9 Refresh College Staff server and migrate to Exchange 2003 Infrastructure & application Jul/06 Aug/06 Operations 10 Refresh Student server and migrate from Novell to MailSite Infrastructure & application Jul/06 Aug/06 Operations 11 Refresh 3 file servers and 2 Altiris servers Infrastructure & application Feb/06 Mar/06 Operations 12 Refresh Instructors Web Server Infrastructure & Instructional Mar/06 Operations 13 Refresh Cisco Secure server at PSC Infrastructure & application May/06 Jun/06 Operations/Net working 23 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

25 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencies Sponsoring Area (Department or ) 14 Implement Learning Object Repository software from Learning Edge for instructional pilot. This requires server and database setup. application & Instructional Feb/06 Operations, Database Administration Waiting for server Education Curriculum and Learning Resources 15 Refresh file and domain servers at Regional Centres. Migrate from Novell to Active Directory. Infrastructure,, & Instructional Operations, Networking but not approved 16 Replace Continuing Education file servers Infrastructure & Instructional Operations but not approved 17 Replace Civil Technology and Manufacturing (MMM) file servers Infrastructure & Instructional Operations but not approved 18 Consolidation and mirroring Academic Home Directory servers Infrastructure & Instructional Operations but not approved 19 New building at Steinbach Regional Campus. This will require 2 computer labs, 90 network drops, and access layer switches Infrastructure,, & Instructional Jun/06 Aug/06 Hardware, Networking by Facilities Facilities. Regional Services 20 Refresh Portage Regional Centre computer labs Infrastructure,, & Instructional Apr/06 Jun/06 Hardware Regional Services, 21 Setup a 21 workstation computer lab for Aboriginal Education at PSC Infrastructure,, & Instructional Apr/06 May/06 Hardware Aboriginal Education, 24 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

26 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencie s Sponsoring Area (Department or ) 22 Ongoing Equitrac implementation and support (Print cost recovery project) Infrastructure & (does impact students) Oct/05 Mar/06 Operations System has been implemented. Exception handling and support are still being assessed. Print & Graphics Services 23 Provide and setup workstations in the Construction Trades and Manufacturing areas to provide online access to Material Safety Data Sheets Instructional Feb/06 Apr/06 Operations, Networking 24 New CARSI building at Notre Dame Campus. This will require new computer hardware and network connectivity. Instructional, Research,, Infrastructure Hardware, Networking, external installation services Being planned Applied Research 25 Setup of 21 workstation Radiological Information System training lab in conjunction with WRHA Infrastructure, Instructional, Capital, Feb/06 Jun/06 Hardware, Networking, external installation services Being planned Health Sciences 26 Ordering, imaging, and distributing new laptops for the September 2006 intake (600 laptops) Instructional, Jun/06 Aug/06 Hardware 27 Refresh Apple laptops for Creative Arts Instructional, Jul/06 Aug/06 Hardware 28 Expansion of wireless services Infrastructure, Instructional, Capital, Networking but not approved 25 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

27 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencies Sponsoring Area (Department or ) 29 Gradual upgrade of network access layer switches at NDC. (55 wiring closets, 278 switches) Infrastructure, Instructional, Capital, Begin in Networking but not approved 30 Network cabling extension to Building B. This requires new fiber cable from data centre (network core) to B203. Infrastructure Mar/06 May/06 Networking, external installation services 31 Providing additional workstations to Instructional staff in Construction Trades and Manufacturing areas Infrastructure, Instructional Mar/06 May/06 Hardware, Networking Being planned Network fiber extended to Building B and Building M 32 Acquiring and configuring a Cisco Secure server at NDC Infrastructure, Networking, Operations but not approved 33 Installation of a 1 Gigabyte Firewall Infrastructure, Networking but not approved 34 Migration of Material Safety Data Sheets (MSDS) database to SQL 2000 application Database Administration Environmental Health & Safety Services 35 Possible setup of 2 new laptop classrooms for Civil Technology requiring networks drops Infrastructure, Instructional Networking Not definitive Industrial Technologies Division 36 Possible setup of a new laptop classroom for Green Space Management requiring networks drops Infrastructure, Instructional Networking Not definitive Industrial Technologies Division 26 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

28 Technology Projects (PTP) No. Project Name and Description Type, and Nature of Project Timing Expenditur es (based on Timing) Resources Required Status Dependencies Sponsoring Area (Department or ) 37 Possible expansion of the Rural Nursing streaming instruction video project to 4 additional sites with additional programming Infrastructure, Instructional, Capital Networking Not definitive VP Academic 38 Possible Integrated Enterprise Resource Planning (IERP) upgrade to the latest version for the Transportation, Aviation, and Manufacturing division Instructional Database Administration Not definitive Transportation, Aviation, and Manufacturing Division 39 Possible Great Plains software upgrade Instructional Networking Not definitive Business and Applied Arts Division 40 College portal solution application request Budget requested Web Management Committee 41 Development of a College Staff Strategy application Operations 42 Development of an Security/Risk Strategy application Security 43 Training Ongoing as courses are required and available Legend and Description: 1) Project Name and Description: Provide the name of the project and a brief description of project and reason for undertaking the project (e.g. benefits). 2) Type and Nature of Project: Provide the type of project (i.e. regular maintenance, capital investment, etc.). Provide the nature of the project (i.e. application, infrastructure, etc.). Also, please indicate if instructional, corporate, or other. 3) Timing: When is the project happening (over what timeframe) and if over multiple periods, what is happening when. 4) Expenditure: What is the budgeted expenditure (and when if over multiple periods). 5) Resources Required: What resources are being utilized (internal/external) and how many for how long. 6) Status: Status of the project. 7) Dependencies: What other projects/initiatives is this project either dependent upon, or is being depended upon. 27 Red River College, Information Technology Strategic Plan, Step 4 Develop Roadmap Deloitte Inc.

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