INVESTOR PRESENTATION. August 2016

Transcription

1 INVESTOR PRESENTATION August 2016

2 Forwards Looking Statement Disclaimer This presentation contains statements, including statements about future plans and expectations, which constitute forwardlooking statements within the meaning of the Private Securities Litigation Reform Act of Such forward looking statements are generally stated in terms of the Company s plans, expectations and intentions. These statements are based on the current beliefs, expectations and assumptions of the Company s management and the current economic environment. Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward looking statements. These factors, include, but are not limited to, risks associated with the global economic environment on the Company s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and its products; and other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the SEC ). You are encouraged to carefully review the section entitled Risk Factors in our latest Annual Report on Form 20-F and in our other relevant filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance, and undue reliance should not be placed upon these statements. The forward-looking statements contained in this presentation are made as of the date hereof, and the Company undertakes no obligation to update or revise them, except as required by law. 2

3 NASDAQ: NICE >150 countries >80% Fortune 100 customers 1986 Founded >35 ~1300 ~3,700 >20,000 Local Offices R&D Professionals Employees Customers 3

4 CUSTOMER INTERACTIONS FINANCIAL CRIME & COMPLIANCE Making people s EXPERIENCES timely and seamless PROTECTING people s money and assets

5 CREATING PERFECT EXPERIENCES Expand multi channel offering Expand large and growing portfolio solutions Further increase analytics Grow cloud solutions Increase presence in the mid-market INNOVATION IN ACTION NICE ENGAGE & VIDEO INTERACTIONS TOTAL VOICE OF THE CUSTOMER ROBOTICS AUTOMATION IVR JOURNEY OPTIMIZATION

6 PROTECTING PEOPLE S MONEY Gain dominance in the world of risk operations Expand large and growing portfolio solutions Serve tier 2 financial institutions and services Expand into non-fs verticals INNOVATION IN ACTION HOLISTIC SURVEILLANCE FRAUD & CYBER MANAGEMENT HUB NOTIFICATIONS & ASSESTATIONS

7 CLOUD NICE ANALYTICS 2020 LARGE PORTFOLIO ENTERPRISE SOFTWARE COMPANY 7

8 DIVESTITURE OF SECURITY DIVISIONS ALIGNED BUSINESSES ACROSS ALL DIMENSIONS TECHNOLOGIES, CUSTOMERS AND MARKETS ENTERPRISE SOFTWARE BUSINESS MODEL ENTERPRISE SOFTWARE COMPANY 8

9 MASTERING LARGE PORTFOLIO ACCELERATED INNOVATION ENHANCED GO-TO-MARKET ACQUIRED PORTFOLIO ROBOTIC AUTOMATION NICE ENGAGE IVR JOURNEY ANALYTICS NICE ACTIMIZE NOTIFICATIONS &ATTESTATIONS HOLISTIC SURVEILLANCE BACK OFFICE SUITE MULTICHANNEL CUSTOMER SERVICES TOTAL VOICE OF THE CUSTOMER EMPLOYEE ENGAGEMENT MANAGER NICE INVESTIGATE REAL TIME AUTHENTICATION 9

10 ROBUST ANALYTICS PLATFORM ANALYTICS ACROSS ENTIRE PORTFOLIO NEXIDIA: ANALYTICS WITH NO LIMITS INFUSING ANALYTICS 10

11 Scalability Speed ANALYTICS Deployment with no limits Integration Accuracy 11

12 CLOUDIFYING NICE 12

13 The Continuously Evolving Contact Center Siloed purchases, separate vendors Compromise: Powerful point-solution VS. Limited suite offerings The de facto system integrator of the industry Legacy purchase model: Always buy for max capacity Upfront investment Long-term commitment

14 The Continuously Evolving Contact Center It s time to stop catching-up and get ahead of the curve!

15 A New VISION for Customer Service WFO ANALYTICS Omni-Channel CC From the Contact Center to the Experience Center The market s most complete omni-channel CC in the cloud Powered by the most comprehensive WFO portfolio Infused by advanced analytics Seamlessly integrated Fully cloud- easy to implement, low TCO, highly scalable and ELASTIC

16 2 double portfolio 2 by 2 by 2 Opportunity x 2 double market segments Increases for NICE Total x 2 double customer lifetime value Addressable Market 8 TAM increases 6x to 8x: $15 billion opportunity

17 Strong Growth Q REVENUE ($M, Non-GAAP) $235 GROSS MARGIN (Non-GAAP) $ % 69,2% 1.2 pp 70,4% OPERATING MARGIN (Non-GAAP) EARNINGS PER SHARE ($, Non-GAAP) 22,3% 1.7pp 24,0% 23.4% $0,79 $0,64 * All numbers exclude results from the Intelligence and the Physical Security divisions

18 Business Model: Strong Base of Recurring Revenue (Q2 2016) Recurring Revenue Product Revenue ~27% ~51% ~22% Professional Services Revenue

19 Analytics (% of New Bookings) 65% 56% 50% 48% 42% 19 Q2 12 Q2 13 Q2 14 Q2 15 Q2 16

20 Business Unit Breakdown (Non-GAAP) Q FINANCIAL CRIME AND COMPLIANCE 27% 73% CUSTOMER INTERACTIONS

21 Global Presence (Non-GAAP) Q APAC 11% AMERICAS EMEA 20% 69%

22 THANK YOU