Session 3: License Optimization for the Datacenter Covance Case Study

Transcription

1 Session 3: License Optimization for the Datacenter Covance Case Study Michael Lebiedzinski, Director, Private Cloud & IT Service Management Program Covance

2 Surfing the Seismic Waves of IT Asset Management Michael Lebiedzinski Director, Private Cloud Asset & Config Management Process Owner

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4 About Covance, Inc. World s largest drug development services company Division of Labcorp, Inc. Founded in ,000 employees Operates in 60 countries $2.5B in revenue Headquarters in Princeton, NJ

5 What was the problem? Newly embraced IT Asset Management (ITAM) model and structure Lack of well defined Process, Governance and Controls Historically myopic, decentralized IT mindset and business model No holistic view of enterprise IT assets Lack of financial transparency and TCO Lifecycle management difficult to achieve

6 What was the problem? Aged HW asset environment Windows XP End Of Support, April 2014 Hardware suppliers ran out of inventory Older software versions not Windows 7 compatible Publishers not offering XP supported versions of newer releases Procurement records difficult to obtain across a decentralized model

7 What risks did this present? Financial impact of unfavorable audit, un-forecasted true-up expense Unnecessary software purchases due to lack of software license optimization Major delays to business projects which require accurate and complete hardware and software inventory

8 Solution Program identified by IT Asset Management to address areas of improvement Business Justification - Global Windows 7 Migration; spanning hardware refresh and software upgrades - Financial desire to better control hardware & software assets, and optimize software deployments Goals and Timeline - Initial program completed Q in line with the Windows 7 migration project - ITAM process and supporting tools in place by Q12014

9 Selected Approach Alternatives considered - Contract with full service solution provider - Internally manage project with external resources - Backfill BAU; train and assign current staff to project - Ramp up internal resources to establish baseline; risk losing history Technologies leveraged - Implemented Flexera FlexNet Manager Suite Massive data completeness and accuracy initiative Process changes

10 Approach Supporting toolset Flexera FlexNet Manager Suite provides a single enterprise toolset and database to store and analyze software asset data Enabled creation of Net License Position (NLP) - NLP = Entitlements +/- Deployments - Relies on complete and accurate entitlement and deployment data big challenge

11 Implementation challenges Discovery and inventory of existing entitlements Heritage data repositories not converted or integrated Access to aged systems not readily available Siloes - data never intended to support ITAM Discovery and inventory of software deployments Spanned desktops, laptops, servers, and other devices Access issues in general Extremely difficult to attain 100% saturation

12 Challenges Software publishers have not adopted a standardized method of representing software entitlement and deployments Cloud/SaaS/hybrid deployment models add further complication Lack of clear publisher and product ownership Publisher ownership often spanned multiple people and departments for large publisher, i.e. Microsoft, Oracle, Symantec

13 Results Results: $ and intangible - If SW entitlements are not found; Repurchase software or relinquish (uninstall) application Initial goals were met - Detailed view into NLP for top high-value publishers Additional achievements beyond the initial goals - Engagement brought to light potential improvements - Governance and Controls implemented - Central data repository implemented - Management support to enforce new processes

14 Lessons Learned & Recommendations Lessons learned - Data becomes stale when not supported by a centralized CMDB or Asset Management Repository Critical success factors - Mindset change - Data integrity - Sustainability - Enforceable policies - Real-time access to accurate and complete compliance posture

15 Lessons Learned & Recommendations Recommendations - Know your data and where it is; leave no stone unturned - Know where you stand and develop a plan with timeline to close the gap - Know or establish positive working relationships with key stakeholders: Legal, Finance, Procurement, Sourcing What we would do differently - Level set expectations more accurately - Get a head start and allow more time - Engage experts in field where internal gaps may exist

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17 License Optimization for the Datacenter FlexNet Manager for IBM now Accepted for Sub-capacity Reporting Tim Boudreau, VP, Alliances Flexera Software

18 FlexNet Manager for IBM New Option for Sub-capacity Reporting IBM will accept FlexNet Manager for IBM data for PVU/RVU sub-capacity reporting Starting with the 2015 release in April, 2015 Can use in lieu of ILMT, TADd or IEM SUA 18

19 Why is this Significant? Customers now have a choice You can now pull IBM license management into a total enterprise view and more effectively manage your business High probability of operational efficiency gains There is opportunity to repurpose current budgets and resources 19

20 FlexNet Manager for IBM New Option for Sub-cap Reporting What specific Flexera Software configuration do I need to deploy? To satisfy the IBM sub-capacity reporting requirement, you would deploy the following FlexNet Manager Suite products (which were available in April, 2015): 1. FlexNet Manager Platform FlexNet Manager for IBM

21 FlexNet Manager for IBM Leveraging your Existing Investments Optimized IBM License Position FlexNet Manager for IBM Product Use Rights Library IBM License Compliance Position Application Recognition Library Hardware Inventory Software Inventory Application Usage - ILMT - TADd - IEM SUA Inventory Data FlexNet Manager Platform Entitlement Data Stock Keeping Unit (SKU) Library Purchase Orders Contracts - ELAs - PassPort Advantage 21

22 FlexNet Manager for IBM Capabilities Supports a broad range of license models IBM PVU/RVU sub-capacity reporting alternative Provides license management and optimization For example, standby servers for IBM WebSphere Application Server can be exempted, meaning they won t consume a license Built on FlexNet Manager Platform Comprehensive Contract Management capability Extensive Analysis and Reporting capabilities Provides What If Analysis for proactive license management of complex datacenter server environments Its part of the broad FlexNet Manager Suite solution 22

23 Planning for FlexNet Manager for IBM IBM requires that FlexNet Manager Suite agents be used to do discovery for sub-capacity reporting They will not accept data from third-party discovery agents. This only requires that you deploy the FlexNet Manager Suite agents on your IBM servers. As is the case for ILMT, creating a valid sub-capacity consumption report with FlexNet Manager Suite requires that the products be correctly installed & configured and deployed to all relevant servers and virtual machines. 23

24 What do customers need to do? For customers to utilize FlexNet Manager for IBM data for sub-capacity reporting, they will need contact their local IBM account team. If they are not yet aware of this recent announcement, they can contact the IBM Enterprise License Management team. The ELM team is aware of this new policy. 24