30% 10B 35ZB 250B 15PB. Of the world s population (2B people) is accessing and using the Internet 1. s are being sent every day 1

Transcription

1 Evolving IT

2 30% Of the world s population (2B people) is accessing and using the Internet 1 250B s are being sent every day 1 10B Internet connected devices worldwide PB Of new data is being created daily 1 1 Source: Corporate Executive Board 35ZB By 2020, the Digital Universe will be 44 times as big as it was in Source: EMC

3 Dell s Changing Business Context PC Vendor One Location IT Hardware Vendor Multi-National Enterprise & Retail Solutions Provider Global Rapid Growth Regional Autonomy Responsive Agility Redundant and Complex Global Capability Gap Talent Spread Thin Aging Infrastructure Complexity Reduction Standardized Infrastructure Global Capabilities Prioritized Investment 3

4 Redefining the Role of IT Innovate Creativity is coming up with ideas. Innovation is putting those ideas to work. Create Value Put solutions in place that support the business and add to the bottom line. Build Efficiencies The need for efficiency never goes away. 4

5 Dell IT s Strategic Shift Before Application Rationalization Short Term Siloed Planning After Business Transformation Strategic - E2E Planning Program Delivery Benefits Delivery Program Based Architecture Future State / Value Stream Architecture Maximize Return / Always On / Always Connected / Secure Environment 5

6 A New Way to Interact End-to-End Solutions Transformation What worked in the past won t work today A transformational journey with existing processes, tools, workarounds 6 What we need now Business Architecture Team Defines, architects & builds transformational blueprint Our future End-to-end operating approach with the right infrastructure to work faster, smarter, better to deliver for our customers

7 Dell IT Enables the Business Business Architecture Team Develop Blueprint + Process Center of Excellence Standardize PMO Operations Dell End-to-End Solutions Sales and Support Hardware Software Services Enterprise Foundation Applications 7

8 Our Operating Model with Dell Services Dell IT Transformation Portfolio Architecture Full accountability for IT at Dell Commercial Agreement Dell Services Application Development, Packages, Test, Business Intelligence ICC Infrastructure & Cloud Computing AMS Application Management Services Data-driven, metrics-based Deliver Contracted Services Manage Resource Supply Service Management Test Meet Service Levels & Financial Commitments Develop, Support, & Enhance App Portfolio Cost & Execute Offer Standardized Infrastructure Offerings 8

9 Reconfiguring IT Roles Define Plan Develop Define roles across IT / business / service provider Identify skills necessary to support long-term strategic goals 9 Long-term blueprint provides visibility to emerging skill gaps Proper Portfolio Management critical for hiring and development Transition staff / create new roles / phase out based on project needs Create new skill training, development, and leadership programs Work with HR team to fill gaps that can t be sourced internally

10 Six high-level competencies for IT Communications Business Engagement Analytical & Innovative Thinking Global Skills & Teamwork Technical Acumen Delivery & Operational Excellence 10

11 Consumerization & Mobility Accessible, Virtualized, Scalable + User & Device Management + Security + Purchase/ Develop, Manage & Deploy Simple mobile device provisioning and deployment Manage phones, tablets and more Prevent data theft/loss and block viruses How to deliver mobile business aps Manageable Secure Robust Improved Employee Satisfaction & Productivity 11

12 A Growing Portfolio

13 Dell Corporate Application Portal Dell-approved tools for their personal devices Standards-based web application, designed for desktop and mobile browsers Responsive design provides a device-specific user experience Refers users to the commercial store on their device for provisioning Hosted on Dell private cloud 13

14 Evolution of IT Shifting focus from targeted, specific solutions to influencing and growing business outcomes 14 Functional IT Transformational IT Innovative IT Budget management Crisis management Improve system performance IT efficiency Security watchdog Past Redesign business process Align IT and business initiatives Lead change efforts Implement new system designs Cultivate IT/business partnership Is a Business Strategist Understands market trends and customers Develops business innovations, not just IT innovations Identifies opportunities for competitive differentiation Develops new sales and distribution channels Creates new opportunities for revenue and margin growth Present

15 15 Questions & Answers