Sergey Pankin, Sr. Solution Architect Odin Automation Die lückenlose End-to-End- Cloud Automation Plattform

Transcription

1 München 9. November 2017 Sergey Pankin, Sr. Solution Architect Odin Automation Die lückenlose End-to-End- Cloud Automation Plattform

2 Digital Disruptions and Market Trends 80% of Internet traffic will 3x more mobile broadband 74% come from cloud subscriptions than fixed services by 2018 of all online adults use social media Virtually none of the major digital transformation initiatives is possible in scaledup implementations without the Cloud as the foundation Proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. 2

3 Odin Automation simplified Cloud Services Delivery Streamlined End-to-End Cloud Service Delivery with a Modern Customer Experience

4 Why Odin Automation Platform Modern Experience Time to Profit Global Reach On Your Terms Scale with Ingram Micro Ecosystem of Cloud TM Proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. 4

5 Modern Customer Experience Modern, intuitive, and mobile-friendly Simplified sign-up and upsell process Motivate users to consume more Decrease support volume Easy to customize

6 Monetize Every Interaction In-Context Selling via Customer Control Panel

7 Accelerate Time to Profit Hundreds of platform ready solutions in the APS Ecosystem Hosted BY EMC Syndicated Services

8 Accelerate Time to Profit Creating differentiated solutions, and cross sell and upsell Secure Mobile Working AV/AS, MDM & Endpoint Build Your Business Online Better Team Working

9 Extensive Customer Reach Multi-Channel Sales / Multi-Tier Reseller Enablement Reseller Reseller DIRECT SALES INBOUND OUTBOUND ONLINE STORE CALL CENTER REGIONAL OPERATING UNITS RESELLERS Reseller Reseller SUPPORT BUSINESSES Manage complex channel organizations Integration beyond online marketplace Full support of self-service panels Reseller Reseller Reseller Reseller SI SI

10 Grow Your Business On Your Terms On-premise platform Data sovereignty Integration with backend systems Support any service Platform for global scale deployments Hub and spoke model Selling through multiple lines of business Manage multiple brands

11 Odin Automation Live Demo Main flows Centralized management platform Integration points

12 Carrier-Grade Service Orchestration and Billing Automation Order processing and workflow Payment processing and taxation Product Service Orchestration Product catalog management Fraud prevention Order/Billing Automation Channel/Reseller Enablement Renewals and notifications Account Billing and rating Upsell, cross-sell, and upgrade Customer Self-Service Marketing promotions

13 Odin Automation Platform for Cloud Service Providers APS Applications Odin Automation Premium Channels Businesses On Premise SaaS Shared Hosting Messaging & Collaboration SaaS Other Syndicated Customer Self-Service Add, Modify, or Remove Services Add or Delete Users Application Configuration Manage Accounts & Preferences Get Support Run Reports Online Storefront Channel Multi-tiered Reseller Support Multi-tiered Brand Support Online Storefront (E-commerce, salesforce) Define Price and Margin N-tiered Customer & Channel Direct INBOUND PaaS Service Orchestration Product/Mkt Mgmt Billing Automation OUTBOUND Hosted Development Environment Resource Provisioning Order Payment Processing & Taxation Order Processing & Workflow Customized Applications Developer s Sandbox Resource Service Monitoring, Altering, Notifications Service Component Definition & Create Offer/Bundle Define Price, up-,down-, crosssell Create Promotions and Campaigns Fraud Prevention Renewals & Notifications Account Product Catalog Billing & Rating Up-sell Cross-sell Upgrade ONLINE (Resellers) Wholesale IaaS Application & Service Reporting Marketing Promotions Reseller Reseller VPS Hosting Dedicated Server Hosting Public Cloud Front And Back Office CRM ERP Help Desk Domain External Services External Services Payment Gateway SSL Certification System Integration Custom Modules Public APIs Server/Storage/N etwork Provisioning Infrastructure Virtual Environment Monitoring, Alerting, & Notifications Security Auditing, Reporting, & SLA SI Reseller Reseller SI

14 Odin Automation DWH Data Model

15 Odin Automation Next Steps

16 Useful links Documentation: Plugins: APS connectors: SDK & API: Odin store samples: