S/4HANA EAM Maintenance Management LoB Asset Management

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1 S/4HANA EAM Maintenance Management LoB Asset Management Stephan Bantlin, SAP SE November, 2016 Customer

2 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 2

Trends shaping Asset Management Process harmonization across industries based on ISO 55001, ISO 14001, and ISO 45001 Managing cost, risk, and performance

procurement, and construction (EPC) contractors, OEMs, service providers, and operators Empowerment of users with simplified applications Increasing stakeholder

predict behavior of assets, people, and processes Analytics to monitor performance of assets, people, and processes Enterprise Mobility to be more effective and

3 Trends shaping Asset Management Process harmonization across industries based on ISO 55001, ISO 14001, and ISO Managing cost, risk, and performance holistically Balancing operating expenditures (OPEX) with capital expenditures (CAPEX) with focus on asset lifecycle costing Collaboration of engineering, procurement, and construction (EPC) contractors, OEMs, service providers, and operators Empowerment of users with simplified applications Increasing stakeholder expectations that require operating safely and reliably under cost pressure Business Challenges Technology Enablers Cloud to establish an asset network Big Data to predict behavior of assets, people, and processes Analytics to monitor performance of assets, people, and processes Enterprise Mobility to be more effective and efficient as well as to empower employees Internet of Things (IoT) to connect the assets to the business (IT/OT convergence) Machine-to-machine (M2M) communication to build cyber-physical systems 3

4 SAP Enterprise Asset Management The Digital Platform to Manage Assets Asset Strategy and Performance Maintenance Planning and Scheduling Maintenance Execution 4

5 SAP Enterprise Asset Management Building Blocks Your Digital Platform to Manage Assets Predictive Maintenance and Service Improve the availability of your assets by using predictive maintenance and service capabilities and the Internet of Things to take early corrective actions early on. Asset Information Collaboration and Governance Cooperate with your manufacturers, operators, service suppliers, and the rest of the value chain by supporting asset information collaboration. Deliver high-quality, timely data to support operational and analytic applications and lower the total cost of asset information governance. Asset Strategy and Performance Improve reliability by using standard methodologies for lowering risks, maintenance cost, downtime, and energy consumption with asset strategy and performance solutions from SAP. Reduce bottlenecks and prevent recurrence of incidents. Asset Strategy and Performance Maintenance Planning and Scheduling Maintenance Execution Maintenance Execution Maintenance Planning and Scheduling Better plan, schedule, and dispatch maintenance personnel to boost productivity and reduce operational downtime with maintenance planning and scheduling solutions from SAP. Plan work and assign the right person to maintenance activities. Keep equipment running at peak performance with maintenance execution software from SAP. Minimize downtime with proactive, preventive, and conditionbased maintenance 5

Speed of Innovation Interesting Facts: Fire and Rescue New South Wales, Australia 6,900 firefighters, 418 administrative staff, 6,000 community fire unit members 12 weeks to implement SAP Business

6 Speed of Innovation Interesting Facts: Fire and Rescue New South Wales, Australia 6,900 firefighters, 418 administrative staff, 6,000 community fire unit members 12 weeks to implement SAP Business Suite powered by SAP HANA To do the best possible job for the people of New South Wales, we must ensure that our front-line staff have access to the best equipment at all times. By putting all the important information about this equipment in one place, accessible in real time via SAP HANA, we will be able to do better at that than ever before. Gavin Brown, Assistant Director of SAP Services, Fire & Rescue New South Wales 6

Stewardship Demands Interesting Facts: Fairfax Water, Virginia, USA Fairfax Water is Virginia s largest water utility, servicing nearly 2 million people.

7 Stewardship Demands Interesting Facts: Fairfax Water, Virginia, USA Fairfax Water is Virginia s largest water utility, servicing nearly 2 million people. Provide full visibility to measure daily operations and support, improving efficiency and reducing costs Enable integration with the SAP HANA platform for real-time reporting and analytics 7

8 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 8

Maintenance Management Solution Summary Role Solution capabilities Important Features What you get with S/4 HANA Maintenance Planner Maintenance Planner Maintenance Technician Asset Strategy and

10 Maintenance Management Solution Summary Role Solution capabilities Important Features What you get with S/4 HANA Maintenance Planner Maintenance Planner Maintenance Technician Asset Strategy and Performance Monitor performance of assets in real time without any aggregations Identify and implement effective maintenance strategy to manage assets Analyze risk, reliability and costs to enable optimized business decisions End to end process supported in an renovated user interface with seamless look and feel Visualize preventive plans for each assets along with history (asset viewer) New capabilities like Work management information center, Object pages, Search, quick view, personalization, etc. New analytical views Maintenance Planning and Scheduling Analyze maintenance backlog and prioritize its execution Identify and dispatch appropriate technician qualified for a job Ensure compliance of preventive maintenance plans End to end process supported in an renovated user interface with seamless look and feel Perform scheduling and dispatching of jobs using SAP Multi Resource Scheduling New capabilities like master data information center, object pages, Search, quick view, personalization etc. Maintenance Execution Monitor jobs dispatch for execution and timely confirmation Quickly record unplanned activities performed and parts used Provide information needed to perform root cause analysis End to end process with new user experience, including offline usage with SAP Work Manager Use of concepts like Job list providing prioritized list of notifications and orders in a single list New capabilities to use information center, search, object pages, quick view, personalization etc. 10

Maintenance Management Solution Summary Asset Operation and Maintenance Maintenance Planning and Execution end to end process fully supported by a renovated User Interface with a seamless look and

11 Maintenance Management Solution Summary Asset Operation and Maintenance Maintenance Planning and Execution end to end process fully supported by a renovated User Interface with a seamless look and feel and capabilities for a better user experience like Object Pages Quick Views Information Center Value help supported with Enterprise Search Personalization capabilities Supporting the following roles Maintenance Planner Maintenance Technician Employee Role supporting employees in requesting maintenance Information Center as the central entry point for different roles allowing the user to find objects easily and navigate to the objects of interest Preventive Maintenance Maintenance Plan / Maintenance item Combined list view of Maintenance Plan and Item Scheduling of Maintenance Plan Reporting and Analysis New analytical views using CDS technology Location Analysis Damage Analysis Order Analysis Key Business Benefits Increased user productivity Is integrated with other functions like project, materials, workflow to cover the whole End-to- End Process All maintenance related data (master data and execution data ) information is centrally located (single source of the truth) Mobile Asset Management SAP Work Manager available Asset Planning and Scheduling MRS ADD ON available 11

12 S/4HANA 1610 Maintenance Management Highlights With S/4HANA 1610 Maintenance Management adapts FIORI Capabilities to boost user experience The role of a Maintenance Planner as well as Maintenance Technician generated a seamless integration and unified user experience between new FIORI based and non FIORI based user interfaces Leveraging the new capabilities of search based on HANA provides fast and simple access to one or multiple objects within FIORI Search, Information Center as well within the applications value help The FIORI App Request Maintenance allows employees to easily create maintenance requests using mobile devices Ability for the Technician to record unplanned Jobs Ability for the Planner to create a Task List out of a Maintenance Order Large number of improvements to simplify data entry using copy functions to create maintenance order and maintain information for each operation. Creating new info source to provide real time analysis of maintenance orders and notifications 12

13 SAP Fiori - Simple user experience Personalized Role-based engagement across the business Responsive Instant access to any business insight Simple Simple design across business processes 13

Pyramid with EAM tiles etc One Entry Point Access the relevant

actions Users will quickly get an overview of what needs their attention

based App for getting an overview about the different objects search,

and explore in depth All related Web Dynpro App s have been visually

14 Pyramid with EAM tiles etc One Entry Point Access the relevant Maintenance apps from the FIORI Launchpad Domain specific info and actions Users will quickly get an overview of what needs their attention with Work Lists and can trigger quick actions Information Center Role based App for getting an overview about the different objects search, list and navigation capabilities to the different objects Enter details and explore in depth All related Web Dynpro App s have been visually harmonized supporting end to end process in a visually harmonized UI SAP FIORI Visually Harmonized 14

SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects SAP HANA enterprise search is a powerful search solution that provides full-text search,

15 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects SAP HANA enterprise search is a powerful search solution that provides full-text search, navigation, and access to structured and unstructured information across multiple systems. Key capabilities Full-text search for business objects and documents Results ranking along business criteria, e.g. user s organizational context Flexible Refinement e.g. by attributes like Object type, Responsible Work Center. Integrated support for SAP authorization concepts Benefits Efficient information access and user-centric discovery through a simple user interface Take advantage of real-time data for decision making 15

capabilities Full-text search across different business

16 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Full-text search across different business objects and documents Benefits Efficient information access Improved Usability 16

17 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Full-text search across different business objects and documents Benefits Efficient information access Improved Usability 17

18 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Full-text search on Longtext Benefits Efficient information access Improved Usability 18

19 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Full-text search on classification attributes Benefits Efficient information access Improved Usability 19

along business criteria, e.g. user s organizational context Flexible Refinement e.g. by attributes like Object type, Responsible Work Center.

20 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Results ranking along business criteria, e.g. user s organizational context Flexible Refinement e.g. by attributes like Object type, Responsible Work Center. Benefits Efficient information access Improved Usability 20

21 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Navigation Capabilities to Object Pages Benefits Efficient information access Improved Usability 21

22 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Navigation Capabilities to Object Pages Benefits Efficient information access Improved Usability 22

23 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Navigation Capabilities to other Intents Benefits Efficient information access Improved Usability 23

24 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Navigation Capabilities to other Intents Benefits Efficient information access Improved Usability 24

Manage documents cross the process Provide documents where access is needed Idea Concept / Trial Recipe Development Scale Up Launch Document Management Manage documentation across the product

25 Manage documents cross the process Provide documents where access is needed Idea Concept / Trial Recipe Development Scale Up Launch Document Management Manage documentation across the product development process, in and outside the company Collaborate and Share Document Info record Content via Document Center and DMS integration. Search and Maintain Document Info records with new FIORI app for Maintain Document. Simple Search to find documents with filters Arrange Search results sorting, adding columns Role based access with new FIORI Launchpad Link Documents to other Objects with simplified Objects links Create / Search Document Info record Maintain Status Link DIR to Other Objects Attach/ Modify files Collaborate Documents via Document Center Attach URLs 25

enterprise search capability for the following objects Technical Object Task List

26 SAP S/4HANA Search Sophisticated search capabilities are essential for large amounts of maintenance objects Key capabilities Embedded value help reusing enterprise search capability for the following objects Technical Object Task List Notification Order Material Document Benefits Efficient information access Improved Usability 26

27 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 27

S/4HANA 1610 Role Employee Fiori App Request maintenance Key capabilities

minimal data entry Enable user to easily search and identify Technical

Location of Technical Object using Free text Template based data entry for

capabilities of mobile devices Tracking the maintenance request across its

28 S/4HANA 1610 Role Employee Fiori App Request maintenance Key capabilities Simplified User Interaction for occasional users to raise a request with minimal data entry Enable user to easily search and identify Technical Objects including refinement using Type ahead search Barcode Identify Location of Technical Object using Free text Template based data entry for increasing data quality Simplified attachment of Pictures using capabilities of mobile devices Tracking the maintenance request across its lifecycle Benefits Allows employees to easily create maintenance requests on mobile devices 28

29 S/4HANA Portfolio and Project Management Idea Concept / Trial Recipe Development Scale Up Launch Overview monitor project progress Overview dashboard for project manager Quick overview on what needs project manager attention Monitor project progress in SAP Fiori GANTT System-guided navigation to critical project tasks Upcoming activities for project team members Task dashboard for triggering task confirmation Checklist item dashboards Leveraging HANA capabilities Simplification of code base and feature set Simplified and HANA-optimized data model Simplified authorization concept Initial set of CDS views for external consumption 29

30 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 30

S/4HANA 1610 Role Maintenance Planner Information Center: Master Data Search on Master Data Quick overview about Master Data List Direct Navigation to relevant objects Information Center:

31 S/4HANA 1610 Role Maintenance Planner Information Center: Master Data Search on Master Data Quick overview about Master Data List Direct Navigation to relevant objects Information Center: Order/Notification Search on Order / Notification Quick overview about Orders / Notification List Direct Navigation to Order / Notification Create Task List out of a maintenance order Object Pages Users will quickly get an overview of what needs their attention with Work Lists and can trigger quick actions Technical Object Notification Order, Order Operation, Order Confirmation 31

32 S/4HANA 1610 Role Maintenance Planner Information Center: Master Data One entry point for Planner to get an Overview on all Master Data Search on Master Data Technical Object Task List Maintenance Plan / Maintenance Item Personalized List on Master Data Combined View on Maintenance Plan and Item Setting status Mass changes Navigation to Master Data Asset Viewer offering a structured view on your Assets Benefits One entry point for Planner to get an Overview Efficient information access Improved Usability 32

List on Master Data Setting status Mass changes Navigation to Master Data Asset Viewer offering a structured view on

33 S/4HANA 1610 Role Maintenance Planner Information Center: Master Data One entry point for Planner to get an Overview on all Master Data Search on Master Data Technical Object Task List Maintenance Plan / Maintenance Item Personalized List on Master Data Setting status Mass changes Navigation to Master Data Asset Viewer offering a structured view on your Assets Benefits One entry point for Planner to get an Overview Efficient information access Improved Usability 33

34 S/4HANA 1610 Role Maintenance Planner Information Center: Order/Notification One entry point for Planner to get an Overview Search on Order and Notification data Personalized List Mass Changes Setting Status Navigation to Order and Notification Benefits All relevant information on his fingertips Efficient information access Improved Usability 34

Personalized List Mass Changes Setting Status Navigation to Order and Notification

35 S/4HANA 1610 Role Maintenance Planner Information Center: Order/Notification One entry point for Planner to get an Overview Search on Order and Notification data Personalized List Mass Changes Setting Status Navigation to Order and Notification Benefits All relevant information on his fingertips Efficient information access Improved Usability 35

36 S/4HANA 1610 Role Maintenance Planner Object Pages: Technical Object Result List with extensive search and filtering capabilities 36

Page enables the user to get the overview about the technical object

37 S/4HANA 1610 Role Maintenance Planner Object Pages: Technical Object Result List with extensive search and filtering capabilities Object Page enables the user to get the overview about the technical object and navigate to relevant dependent objects Notification Order Maintenance Item 37

overview of depending object Integration of Asset Viewer to easily identify dependent

38 S/4HANA 1610 Role Maintenance Planner Technical Object create / change / display Maintenance of Technical Object attributes Quick Views enabling end user to get an overview of depending object Integration of Asset Viewer to easily identify dependent Objects End User personalization capability Thumbnail Integration Indication if documents are attached 38

39 S/4HANA 1610 Role Maintenance Planner Object Pages: Notification Result List with extensive search and filtering capabilities Quick Actions in Result list to set status 39

Quick Actions in Result list list to set status Object Page

and navigate to all relevant dependent objects Technical Object

40 S/4HANA 1610 Role Maintenance Planner Object Pages: Notification Result List with extensive search and filtering capabilities Quick Actions in Result list list to set status Object Page enables the user to get the overview about the technical object and navigate to all relevant dependent objects Technical Object Order Maintenance Item Quick Actions in Object Pages list to set status 40

Technical Object Task List Order Value help reusing enterprise search capabilities Technical

41 S/4HANA 1610 Role Maintenance Planner Notification create / change / display Maintenance of Notification details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Value help reusing enterprise search capabilities Technical Object Structure List Task List Assembly End User personalization capability Indication if documents are attached 41

42 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Result List with extensive search and filtering capabilities 42

43 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Result List with extensive search and filtering capabilities Object Page enables the user to get the overview about the technical object and navigate to all relevant dependent objects 43

44 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Operation Result List with extensive search and filtering capabilities 44

45 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Operation Result List with extensive search and filtering capabilities Object Page enables the user to get the overview about the technical object and navigate to all relevant dependent objects 45

46 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Confirmation Result List with extensive search and filtering capabilities 46

capabilities Object Page enables the user to get the overview

47 S/4HANA 1610 Role Maintenance Planner Object Pages: Order Confirmation Result List with extensive search and filtering capabilities Object Page enables the user to get the overview about the technical object and navigate to all relevant dependent objects 47

48 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search Task List Document Material Free Search Structure List Indication if document is attached 48

49 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Notification 49

50 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Notification Status 50

51 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Notification Status Material 51

Views enabling end user to get an overview of

52 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Notification Status Material Task List 52

53 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Notification Status Material Task List Longtext 53

overview of depending object Technical Object Task List Order Material

54 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List 54

of depending object Technical Object Task List Order Material Longtext Value

55 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search 55

object Technical Object Task List Order Material Longtext Value help reusing

56 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search Task List 56

Technical Object Task List Order Material Longtext Value help reusing enterprise

57 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search Task List Document 57

Technical Object Task List Order Material Longtext Value help reusing enterprise search

58 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search Task List Document Material Free Search 58

Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure

59 S/4HANA 1610 Role Maintenance Planner Order create / change / display Maintenance of Order details Quick Views enabling end user to get an overview of depending object Technical Object Task List Order Material Longtext Value help reusing enterprise search capabilities for Technical Object Structure List Free Search Task List Document Material Free Search Structure List Indication if document is attached 59

60 S/4HANA 1610 Role Maintenance Planner Order Processing Create Task List out of a maintenance order Benefits Efficient processing of recurring task Improved Usability 60

61 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search Document Material Free search Structure List Indication if document is attached 61

62 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object 62

63 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text 63

64 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material 64

overview of depending object Technical Object Long Text Material Value

65 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List 65

overview of depending object Technical Object Long Text Material Value help

66 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search 66

67 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search Document 67

object Technical Object Long Text Material Value help reusing enterprise search

68 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search Document Material Free search 68

Technical Object Long Text Material Value help reusing enterprise search capabilities for

69 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search Document Material Free search Structure List 69

S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long

70 S/4HANA 1610 Role Maintenance Planner Task List create / change / display Maintenance of Task List details Quick Views enabling end user to get an overview of depending object Technical Object Long Text Material Value help reusing enterprise search capabilities for Technical Object Structure List Free search Document Material Free search Structure List Using Visual Enterprise Indication if document is attached Benefits Efficient processing of recurring task Improved Usability 70

71 S/4HANA 1610 Role Maintenance Planner Bill of Material create / change / display Maintenance of Bill of Material for Functional Location Equipment Material Visually Harmonized Web User Interface 71

S/4HANA 1610 Role Maintenance Planner Analytical cubes and queries using Core Data Service for real time analysis New Analytical cubes and queries to enable real time data analysis for maintenance

72 S/4HANA 1610 Role Maintenance Planner Analytical cubes and queries using Core Data Service for real time analysis New Analytical cubes and queries to enable real time data analysis for maintenance notifications and maintenance orders These new information objects are created within Plant Maintenance InfoArea This new queries can be used along with multiple analytical applications like SAP BusinessObject analysis for Microsoft Excel, Analysis for Microsoft PowerPoint, SAP Design Studio, etc. for drill down reporting Transaction RSRT2 could be used to test these new queries 72

S/4HANA 1610 Role Maintenance Planner Result of damage analysis query Damage Analysis gives an overview of

activities they may have performed while maintaining an asset It allows users to evaluate these damages

73 S/4HANA 1610 Role Maintenance Planner Result of damage analysis query Damage Analysis gives an overview of various parts that may have been damaged, various causes that may have been observed by technicians and activities they may have performed while maintaining an asset It allows users to evaluate these damages over a period time to validate maintenance strategies that may have been deployed for a particular asset or group of assets. Detailed information is fetched directly from the notifications in real time without any intermediate aggregation store. CDS views ensure slicing and dicing of data and aggregating them in real time 73

74 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 74

findings Unplanned confirmation Object Pages Users will quickly get an overview of what needs their

75 S/4HANA 1610 Role Maintenance Technician Information Center: Master Data Search on Master Data Quick overview about Master Data List Direct Navigation to relevant objects Job List Confirmation and reporting findings Unplanned confirmation Object Pages Users will quickly get an overview of what needs their attention with Work Lists and can trigger quick actions Technical Object Notification Order Order Operation Order Confirmation 75

76 S/4HANA 1610 Role Technician Information Center: Master Data One entry point for Planner to get an Overview on all Master Data Search on Master Data Technical Object Task List Maintenance Plan / Maintenance Item Personalized List on Master Data Navigation to Master Data Asset Viewer offering a structured view on your Assets Benefits One entry point for Planner to get an Overview Efficient information access Improved Usability 76

77 S/4HANA 1610 Role Maintenance Technician Information Center: Master Data One entry point for Planner to get an Overview on all Master Data Search on Master Data Technical Object Task List Maintenance Plan / Maintenance Item Personalized List on Master Data Navigation to Master Data Asset Viewer offering a structured view on your Assets Benefits One entry point for Planner to get an Overview Efficient information access Improved Usability 77

78 S/4HANA 1610 Role Technician Information Center Master Data One entry point for Planner to get an Overview on all Master Data Search on Master Data Technical Object Task List Maintenance Plan / Maintenance Item Personalized List on Master Data Navigation to Master Data Asset Viewer offering a structured view on your Assets Benefits One entry point for Planner to get an Overview Efficient information access Improved Usability 78

79 S/4HANA 1610 Role Maintenance Technician Job List A job is the collection of operations which have to be conducted from the same work center / person 79

80 S/4HANA 1610 Role Maintenance Technician Job List A job is the collection of operations which have to be conducted from the same work center / person 80

center Split Job Ability to assign a different work center per operation Start Processing Indication that Job is in

81 S/4HANA 1610 Role Maintenance Technician Job List A job is the collection of operations which have to be conducted from the same work center / person Ability to reassign complete Job All operations will be assigned to new work center Split Job Ability to assign a different work center per operation Start Processing Indication that Job is in process and someone is working on this job. Only after setting this status Job in Process Job appears in Confirmation List 81

82 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process 82

83 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems (operations) with planned equal actual time 83

S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems with planned equal actual

84 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems with planned equal actual time Function Edit and confirm Allows confirmation of each individual operation as well as malfunction details incl. possibility to set the Status of the order to Technical competed 84

time Function Edit and confirm Allows confirmation of each individual operation as well as

85 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems with planned equal actual time Function Edit and confirm Allows confirmation of each individual operation as well as malfunction details incl. possibility to set the Status of the order to Technical competed 85

86 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems with planned equal actual time Function Edit and confirm Allows confirmation of each individual operation as well as malfunction details incl. possibility to set the Status of the order to Technical competed Confirmation of unplanned Job In case the technician identifies a problem which he has fixed immediately on another Technical object he is now able to record time and malfunction data on a Technical Object 86

87 S/4HANA 1610 Role Maintenance Technician Confirm Jobs Confirmation List displays all Jobs in Process Function Confirm Creates confirmation of all workitems with planned equal actual time Function Edit and confirm Allows confirmation of each individual operation as well as malfunction details incl. possibility to set the Status of the order to Technical competed Confirmation of unplanned Job In case the technician identifies a problem which he has fixed immediately on another Technical object he is now able to record time and malfunction data on a Technical Object 87

88 Overview SAP S/4HANA Maintenance Management S/4HANA 1610 Maintenance Management Capabilities AGENDA S/4HANA Role Employee S/4HANA Role Maintenance Planner S/4HANA Role Maintenance Technician S/4HANA Malfunction Reporting 88

Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown

89 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Search for Technical Object Type ahead 89

90 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in aa responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Search for Technical Object Type ahead Structure List 90

91 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Search for Technical Object Type ahead Structure List Free search on Technical Object attributes 91

92 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center 92

93 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Support the search for Material Bill of Material 93

94 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Support the search for Material Bill of Material Historical Consumption 94

95 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Support the search for Material Bill of Material Historical Consumption Free material search 95

96 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Time Confirmation 96

97 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Time Confirmation Record finding 97

98 Manage the End-to-End process Respond to Breakdown S/4HANA 1702 Role Maintenance Technician Respond to Breakdown Supports Technician in the process of a breakdown situation from start to end in a responsive design Supported Process Steps Create Malfunction incl. upload of Pictures from Device Easy Planning of Resources needed Work center Material Time Confirmation Completion of Malfunction Report 98

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