11i Oracle Receivables Fundamentals Volume 1 - Student Guide

Transcription

1 11i Oracle Receivables Fundamentals Volume 1 - Student Guide D16812GC30 Edition 3.0 January, 2005 D40244

2 Copyright Oracle Corporation, All rights reserved. This documentation contains proprietary information of Oracle Corporation. It is provided under a license agreement containing restrictions on use and disclosure and is also protected by copyright law. Reverse engineering of the software is prohibited. If this documentation is delivered to a U.S. Government Agency of the Department of Defense, then it is delivered with Restricted Rights and the following legend is applicable: Restricted Rights Legend Use, duplication or disclosure by the Government is subject to restrictions for commercial computer software and shall be deemed to be Restricted Rights software under Federal law, as set forth in subparagraph (c)(1)(ii) of DFARS , Rights in Technical Data and Computer Software (October 1988). This material or any portion of it may not be copied in any form or by any means without the express prior written permission of the Education Products group of Oracle Corporation. Any other copying is a violation of copyright law and may result in civil and/or criminal penalties. If this documentation is delivered to a U.S. Government Agency not within the Department of Defense, then it is delivered with Restricted Rights, as defined in FAR , Rights in Data-General, including Alternate III (June 1987). The information in this document is subject to change without notice. If you find any problems in the documentation, please report them in writing to Worldwide Education Services, Oracle Corporation, 500 Oracle Parkway, Box SB-6, Redwood Shores, CA Oracle Corporation does not warrant that this document is error-free. Oracle and all references to Oracle Products are trademarks or registered trademarks of Oracle Corporation. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. Author Douglas Myers, Tyra Crockett, Pratima Mahtani, Manjula Shankar Technical Contributors and Reviewers Vanessa Graziano, Rebecca Zarchikoff, David Reitan, Susan Flierl, Natalia Rachelson, Stacey Gomes, David Barnacle, Steve Best, Amit Batra, Nami Hosomatsu, Bernadette Kennedy, Chayne Kosloske, David Chin, Eric O'Brien, Friederun Baudach-Jaeger, Kathy Wohnoutka, Lynn Warneka, John Brazier, David Millin, Paul Scott. This book was published using: oracletutor

3 Table of Contents Order to Cash Lifecycle Overview Order to Cash Lifecycle Overview Objectives Order to Cash Lifecycle Order Lifecycle Overview of Application Integration Order Management Process Viewing and Managing Orders Scheduling Process Pricing Process Shipping Process AutoInvoice Process Receivables Process Cash Management Process Summary Overview of Oracle Receivables Process Overview of Oracle Receivables Process Objectives Order to Cash Lifecycle Overview of Receivables in the Order to Cash Process Overview of the Receivables Process Overview of Receivables Integration Receivables Integration Process Overview of the Transaction Process Overview of Other Invoice Operations Overview of Adjustments Overview of Credit Memos Overview of the AutoInvoice Process Overview of Receipts and Remittances Overview of Collections Overview of Tax Oracle ireceivables Oracle ireceivables Product Integration Overview of Oracle ireceivables Features Summary Manage Parties and Customer Accounts Manage Parties and Customer Accounts Objectives Agenda Customer Overview Party Model Overview Party Model Party Model and Relationships Party Model Components Managing Parties Party Sites Customer Accounts Integrating Party Information Data Quality Management Overview Agenda Profile Classes i

4 Profile Class Characteristics Practice - Create a Customer Profile Class Solution - Create a Customer Profile Class Managing Customer Account Profiles Updating Profile Classes Reviewing Profile Class Changes Agenda Data Quality Management Overview Data Quality Management (DQM) How Does DQM Work? Fuzzy Search Query Word Replacement Entry Methods Business Issues Business Purposes Multiple Sites and Business Purposes: Centralized Example Multiple Sites and Business Purposes: Decentralized Example Interface Data Entry Using Standard and Quick Entry Practice - Create a Customer using the Standard Data Entry Form Solution - Create a Customer using the Standard Data Entry Form Differences Between Standard and Quick Entry Practice - Create a Customer using the Quick Data Entry Form Solution - Create a Customer using the Quick Data Entry Form Dun & Bradstreet (D&B) Integration D&B Data Formats D&B Online D&B Batch Loading Agenda Customer Account Relationships Practice - Create a Customer Account Relationship Solution - Create a Customer Account Relationship Agenda Oracle Trading Community Architecture TCA Parties TCA Administration Using Party Paying Relationships Using Customer Account Relationships Party Paying and Customer Account Relationships Creating Party Paying Relationships Pay Within Paying Relationships Party Paying Relationships Process Flow Pay Below Paying Relationships Relationship Types and Relationship Groups Agenda Merge Parties or Customer Accounts Party Merge Agenda Reviewing Information Common Search Scenarios Reports Agenda Required Customer Profile Setup Steps Collectors Payment Terms Optional Customer Profile Setup Steps Required Setup Steps for Customers ii

5 Profile Options Optional Setup Steps for Customers Flexible Address Formatting Summary Process Invoices Using AutoInvoice Process Invoices Using AutoInvoice Objectives Agenda AutoInvoice Process AutoInvoice Integration What Occurs During AutoInvoice AutoInvoice Interface Tables Agenda Managing AutoInvoice System Options Transaction Batch Sources Defining Transaction Batch Sources Grouping Rules Grouping Transaction Attributes Grouping Rule Hierarchy Line Ordering Rules Transaction Flexfields Defining Transaction Flexfields Determining Tax Liability AutoInvoice Validation Submitting AutoInvoice Implementation Considerations Agenda Correct Errors Overview AutoInvoice Exception Handling Windows Summary Process Invoices Process Invoices Objectives Agenda Oracle Receivables Overview Transactions Overview Transactions Workbench Windows Agenda Invoice Entry Methods Creating a Standard Invoice Manually Invoice Components Transactions Window Tabs Required Transaction Information Entering Invoice Dates Transaction Defaults Standard Invoice Line Types Entering Freight Invoices or Lines Entering Sales Credits Completing Transactions Practice - Create an Invoice Solution - Create an Invoice Creating Invoice Batches View Currency Details Agenda Creating Copies of Invoices Using Recurring Rules iii

6 Practice - Copy an Invoice Solution - Copy an Invoice Creating Invoices with Rules Accounting Rules Assigning Accounting Rules to Invoice Lines Using Invoices With Rules Example of Billing in Advance Example of Billing in Arrears Deferred Accounting Rules Revenue Recognition Program How Oracle Receivables Uses Statements Making Adjustments Using Revenue Accounting Setup Details Report AR: Use Statement Site and Dunning Site Profiles Agenda Invoice Transaction Flow Invoice Correction Methods Overview of Corrections Overview of Corrections (Continued) Updating Invoices Creating Debit Memos Creating Adjustments Applying Different Types of Credits Credit Memo Options Practice - Create a Credit Memo Solution - Create a Credit Memo On-Account Credit Options Reversing Sales Credits Creating Refunds Voiding Transactions Agenda Transaction Types Define Transaction Types Deposit Transaction Type Agenda Reports Printing Transactions Process for Printing Transactions Practice - Print a Transaction Solution - Print a Transaction Using Consolidated Billing Practice - Print Consolidated Billing Solution - Print Consolidated Billing Practice - Correct Errors Solution - Correct Errors Agenda Event-Based Revenue Management Automated Process Evaluating Invoices for Event Based Revenue Management Collectibility Requirements for Revenue Recognition How Collectibility Requirements Relate to Invoices Applying Receipts and Event Based Revenue Management Agenda XML Receivables Documents XML Invoices Process Flow Sending XML Invoice Documents Confirming the Import Status of XML Invoice Documents iv

7 XML Invoice Documents Reviewing and Retransmitting XML Invoice Documents Agenda Promised Commitment Amounts Summary Bill Presentment Architecture Bill Presentment Architecture Objectives Bill Presentment Architecture Overview BPA Framework BPA Process Flow Creating Templates Defining Assignment Rules Data Retrieval Registering Data Sources Enabling Data Sources Viewing Data Sources Creating Database Views Registering Data Source Views Viewing Data Source Views Template Management Modifying Templates Creating a New Template Uploading External Templates Assigning Templates Defining Template Rules Creating a New Assignment Rule Selecting Attribute Matching Criteria Selecting Conditions for Rules Assigning a Template to a Rule Reordering Rules Print Management Submitting Print Requests Creating and Updating Page Setups Summary Credit Management Credit Management Objectives Agenda Set Up Oracle Credit Management Define Credit Analysts Assign Credit Analyst to Accounts Define Lookups Define System Options Define Scoring Models Assign Automation Rules Credit Checklist Credit Usage Rule Sets Define Credit Hierarchies Define Customer Profile Classes Customer Profile Classes: Credit Profile Tab Use Customers-Standard Agenda Process Credit Reviews Initiate a Credit Review Collecting Credit Data v

8 Analyzing Credit Data Making a Recommendation Implementing the Recommendation Agenda Credit Management Application Workflow Oracle Approvals Management (AME) Agenda Review Credit Management Performance Agenda Define Credit Hierarchies Identify a Credit Hierarchy Summary Implement Customer Invoicing Implement Customer Invoicing Objectives Agenda Required Setup Steps for Transactions Receivables Transaction Types Using Natural Application AutoAccounting Payment Terms Transaction Sources Remit-to Addresses System Options Relating to Transactions Miscellaneous System Options Profile Options Implementation Considerations for Transactions Implementation Considerations for Remit-To Addresses Optional Setup Steps for Transactions Accounting Rules Salespeople Standard Memo Lines Setting Up Document Sequencing Setting Up Gapless Transaction Numbering Setting Up Statements Consolidated Billing Invoices Setting Up Consolidated Billing Transaction Printing Views Overview Transaction Printing Views Agenda Define Transaction Types in Order Implementation Considerations for Document Sequencing Enhancements Function Security Summary Receipts Receipts Objectives Agenda Oracle Receivables Overview Overview of Receipts Receipt Creation Cash Receipt Statuses Manual Receipt Entry Process Manual Receipt Types Manual Receipts Versus QuickCash Receipts Practice - Enter a Manual Receipt vi

9 Solution - Enter a Manual Receipt Creating Batches Validating Receipts in Batches Batch Statuses Agenda Applying Batch Receipts Applying Receipts to an Invoice Applications Window Practice - Apply a Receipt Solution - Apply a Receipt Criteria for Mass Applying Receipts Practice - Use Mass Apply Solution - Use Mass Apply Multiple Prepayment Types Applying Cross Currency Receipts Entering Discounts Agenda Chargebacks and Adjustments Chargebacks and Adjustments against Transactions Chargebacks against Receipts Creating a Chargeback Working with Claims Creating Claims Automatic Claim Creation Through Lockbox and Quickcash Resolving Claims Automated Settlement Methods Effectively Settle Deductions Resolving Claims not Associated to an Invoice Resolving a Split Claim Agenda Balance Segments Deriving Balancing Segment Values Disabling the Balancing Segment Substitution Process for Activities AR: Disable Receivable Activity Balancing Segment Substitution Agenda Lockboxes Using AutoLockbox Lockbox Integration Historical Data Conversion AutoLockbox Process Importing Data from your Bank File AutoLockbox Validation AutoLockbox and Customer Identification AutoLockbox Transmissions Applying Receipts using AutoLockbox Creating Claims Using AutoLockbox Importing and Applying Cross Currency Receipts Lockbox Execution Report Receipt to Receipt Applications Automated Receipt Handling for Credits Automatic Receipts Bank Remittance Process Creating Automatic Receipts Automatic Receipts and Remittance Process Overview Credit Cards Processing Credit Card Refunds Processing Credit Card Transactions Creating Credit Card Transactions vii

10 Credit Card Refunds Summary Implement Receipts Implement Receipts Objectives Agenda Overview of Receipt Setup Types of Receivables Activities Receivables Activity Setup Receivables Activities Example Receipt Class, Payment Method, and Bank Account Relationship Defining Banks Defining Bank Accounts Practice - Define Banks Solution - Define Banks Defining Receipt Classes Associating a Bank Account With a Payment Method Defining Receipt Sources Defining AutoCash Rules Defining Application Rule Sets Setting Up Cross-Currency Receipts System Options For Accounting Miscellaneous System Options Relating to Receipts Profile Options Agenda Implementation Considerations for Receipts Other Implementation Considerations for Receipts Set Up Lockbox Integration Function Security Summary Tax Accounting Process Tax Accounting Process Objectives Agenda Order Management Global Taxes Overview Receivables Global Tax Overview Other Products Global Tax Overview Tax Overview Value Added Tax Overview US Sales Tax Overview US Sales Tax Example Tax Partner Process Overview Other Taxes in Oracle Applications Agenda Tax Setup Steps Tax Setup Steps Continued Defining Tax Codes and Rates Setting Up Inclusive and Exclusive Tax Practice - Define a Tax Code Solution - Define a Tax Code Tax Groups Overview Setting Up Tax Groups (Optional) Compound Tax Example Inclusive Tax with Compounding Example Defining Condition Sets viii

11 Practice - Create a Tax Group Solution - Create a Tax Group Select a Tax Control Method Setting Up Account Method (Optional) Assigning Tax Codes to Items Defining Tax Preferences, Defaults, and Rules Defining Tax Exemptions Defining Transaction Types Defining AutoAccounting for Tax Enabling Calculation of Tax on Freight Defining Tax Profile Options For Order Management Profile Options Agenda Tax Accounting Overview Setting Up Tax Accounting for Deferred Tax Practice - Deferred Tax Codes Solution - Deferred Tax Codes Defining Receivables Activities Changing Tax Transactions Adjusting Tax on Invoices Tax Credit Memo Agenda Tax Reporting Ledger Overview Tax Extract Overview Sources of Data Tax Ledger Reporting Options Matrix Reporting RXi Report Steps Modifying Attribute Sets Defining Summary Details Publish RXi Reports Managing Access to RXi Reports and Attribute Sets Summary Period Closing Period Closing Process Objectives Period Closing Process Overview of Ordering to Period Closing Standard Reports Reconciling Inventory Transactions Reconciling Receivables Transactions, Receipts, and Customer Balances Running Revenue Recognition Transferring to the General Ledger Running the Journal Import Program Mapping Receivables Transactions to General Ledger Categories Summary Appendix A Bank Reconciliation Appendix A Bank Reconciliation Course Objectives Agenda Reconciliation Overview Reconciliation Integration Oracle Receivables and Payables Functions with Receivables Oracle General Ledger and Payroll Reconciliation of Oracle Payroll EFT Payments ix

12 AutoReconciliation Overview Load Bank Statements Agenda Setting Up Oracle Cash Management and Related Products Practice - Set up a Bank Account Setting Up Oracle Cash Management System Parameters Practice - Set up Classes and Payment Methods Setting Up Bank Transaction Codes Practice - Set up Bank Transaction Codes Agenda Bank Statement Open Interface Importing Bank Statements Bank Statement Validation Bank Statement Interface Errors Setup for Bank Statement Open Interface Agenda Entering Bank Statements Manually Entering Bank Statement Information Manually Agenda Archiving and Purging Archiving and Purging Automatically Bank Purging Program Agenda Reconciling Bank Statements Automatically Agenda Reconciling Bank Statements Manually Creating Miscellaneous Transactions Recording a Bank Transmission Error Recording Transactions from External Systems Reconciliation Open Interface Agenda Manually Clearing and Unclearing Practice - Enter, Format, and Approve Receipts Solution Enter, Format, and Approve Receipts Clearing and Reconciling Transactions in Oracle Payables Clearing and Reconciling Transactions in Oracle Receivables Transferring Entries to Your General Ledger Agenda How to Record Exceptions Handling NSF or Rejected Receipts Manually Recording a Stopped Payment Recording a Direct Debit from a Supplier Practice - Enter, Approve, and Pay Invoices Entering Reversals Reconciling Corrections and Adjustments to Bank Errors Practice - Reconcile Bank Statements AutoReconciliation Matching Reversal Method Adjustment Method Manual Reconciliation Matching Agenda Value Date Support Value Date Support in Oracle Payables and Oracle Receivables Value Date Derivation in Applications Selection Hierarchy for Value Date Support Business Benefits of Value Date Support Agenda x

13 Oracle Cash Management Reports Archive/Purge Bank Statements Report AutoReconciliation Execution Report Bank Statement Detail Report Bank Statement Summary Report Bank Statements by Document Number Report GL Reconciliation Report Cash in Transit Report Cleared Transactions Report Transactions Available for Reconciliation Report Batches Available for Reconciliation Report Bank Transaction Codes Listing Summary i Receivables Fundamentals Supplemental Student Practices i Receivables Fundamentals Supplemental Student Practices Objectives Setup Practice - Create a New Employee (Required) Practice - Create a New User (Required) Manage Parties and Customer Accounts Practice - Create a Profile Class (Required) Practice - Enter a Standard Customer (Required) Practice - Enter a Quick Customer (Required) Practice - Create a Customer Relationship (Required) Practice - Submit Customer Related Reports (Optional) Process Invoices Guided Demonstration - Open Receivables Periods (Required) Guided Demonstration - Review a Transaction Source (Required) Guided Demonstration - Review a Transaction Type (Required) Guided Demonstration - Review AutoAccounting Setup (Required) Practice - Enter a Manual Invoice (Required) Practice - Enter an Invoice with Standard Memo Lines (Required) Practice -Copy Invoices (Required) Practice - Enter an Invoice with a Bill in Arrears Invoicing Rule (Required) Guided Demonstration - Run Revenue Recognition (Required) Correct Transactions Practice - Enter a Debit Memo for Missed Freight (Required) Practice - Update an Invoice (Required) Practice - Create a Write-Off Adjustment (Required) Practice - Issue a Credit Memo Against a Specific Invoice (Required) Practice - Create an On-Account Credit (Required) Practice - Apply an On-Account Credit to an Invoice (Required) Process Commitments Guided Demonstration - Update the Deposit Transaction Type (Required) Practice - Enter a Deposit (Required) Practice - Apply Invoices Against the Deposit (Required) Print Invoices, Statements and Reports Practice - Print Selected Invoices (Optional) Practice - Print Statements (Optional) Practice - Print Invoice Related Reports (Optional) Process Invoices Using AutoInvoice Demo - Create a Sales Order and Generate an Invoice (Required) Manual Receipts Practice - Enter a Manual Receipt Batch (Required) Practice - Enter a QuickCash Receipt Batch and Post Quick Cash (Required) Practice - Enter a Miscellaneous Receipt (Required) xi

14 Practice - Reverse a Receipt (Required) Practice - Apply an Unidentified Receipt (Required) Practice - Reverse and Re-Apply a Receipt (Required) Practice - Print Receipt Related Reports (Optional) xii