HCL S ACCELERATORS FOR GUIDEWIRE IMPLEMENTATION

Transcription

1 HCL S ACCELERATORS FOR GUIDEWIRE IMPLEMENTATION

2 HCL s partnership with Guidewire goes back to 2004 and was one of the first System Integration partners to implement the Guidewire s InsuranceSuite. At HCL, we have always strived to be one of the most cost-effective Guidewire implementers, but not at the expense of quality. We believe that our continuous efforts to develop our Guidewire capabilities and provide value-add, cost effective services to our customers makes us a partner of choice. HCL has proven accelerators that we have developed from our experience over years in implementing business rules, test cases, policies, claims and interfaces, using on-premise and cloud solutions. HCL s Guidewire accelerators help to ensure that Guidewire projects will be delivered on-time and within budget. A snap shot of some of these accelerators are shown below: Accelerator Solution Business Impact iauto ialign imanage Automated Underwriting and Claims Handling End-To-End Business Process Capture HCL solution designed to simplify vendor management in ClaimCenter by leveraging Contact Manager. Enabling reduced operational costs, increased efficiency and improved customer experience through maximum STP. Have aided Insurers to achieve operations cost reduction of 3%. Methodology to create end-to-end macro and micro level business process maps that ensure that the Target Operating Model (TOM) and business objectives as envisioned by the client are achieved Plug and play accelerator in ClaimCenter and Contact Manager Provides ability to store all vendor data centrally in Contact Manager Provides ability to view vendor utilization across claims Provides plugins to connect to vendor portals Integrates with Google / Bing maps to provide a visual view of all the vendors who are in proximity to the loss location 1

3 Activity Pattern Enhancements- A utility to address automatic assignment of activities, control automatic escalated activities. Standardizes the assignment and maintenance of activities using their respective Activity Patterns Escalation process becomes simplified and standardized Avoids duplication of activities due to lack of comprehensive documentation of activity patterns iimplement Roles & Permission Matrix- An administration screen to present the matrix view of users, roles & permissions Helps system admin team to review the assignation of the permission s and roles and modify the same as needed Identifying unassigned permissions and roles Admin Data - Audit & Trail Accelerator: Captures events associated with admin entities such as changes in Role, Group, User, Script Parameter etc. in the Audit Event Log screen Audit event logs help to track all the changes done to the administration screens and inform who has made the changes, what the changes are and when the changes were made. Exception Handling Interactive SMS Logging, storing & sending exceptions Sending out 's and SMS (Short Message Service) to the support team Sends notification SMS to claimants based on pre-configured events. Better exception/error handling provision to application. Improves customer experience BPTS - Business Process Test Studio - tool User friendly web interfaces Drag and drop scenario construction features Create/modify/ Remove scenario features Test data setup for each scenario Readily available and predefined business test scenarios Detail execution step for each scenario. Created based on the OOTB PolicyCenter line of business including Motor and Home, workers Compensation Facility to build new business cases Dashboard, Import and export, automation indicator Preloaded scenarios are easy kick start for UAT testing 300+ business scenarios built for Motor and Home claims based on PolicyCenter features Tool is supporting SIT and UAT Mainly business process testing Easy to create/ modify and track the changes Facility to maintain LOB wise, product wise business scenarios Import and export end to end cases 2

4 Test Case Guidewire test case repository Developed test case repository for Guidewire ClaimCenter, PolicyCenter applications (total of 2200+) LOB s are covered -Motor, Home, Workers comp, etc. Test cases are derived with detail steps and expected results Created for OOTB Guidewire ClaimCenter, PolicyCenter and BillingCenter products test cases readily available and it reduce planning time by 30 % 35% It helps to kick start the testing without any delay Testers can easily understand each cases and build These test cases will fit for OOTB implementations Test Strategies Covers all Guidewire testing needs, includes all best practices Brings in Day 1 to easy kick start All PolicyCenter related information pre-defined Testing team can easily modify and fit for usage It covers configuration, integration, conversion, Document, print, workflow, medical and financial Guidewire specific System test plan Guidewire Specific Performance test plan Automation test plan (covered QTP, PEAK and process) SIT end to end testing Strategy Conversion Test Tool Built to automate the conversion test execution Developed using macros connect source and target systems Compare test results and provide final test results Easily connect and work in multiple environment Backend scripts are executed automatically No human interaction s, runs nearly 1000 s of queries continuously and provide results Create end result folder structure and create the test results file with date-time stamp every time Easily changed to multiple environments 3

5 Risk based testing PEAK Test automation Framework PolicyCenter Performance Model E2E Planning & Execution Tracker HCL s Risk Based Testing (RBT) is driven by MoSCoW principle. (Prioritization based on a Must-Should-Could-Won't test approach) PEAK is Guidewire specific automation platform developed by HCL to reduce the automation testing cost and the overall testing cost. It is a single Test Repository to Implement and maintain the entire Testing life cycle. It is a user-friendly automation platform where the Test definition and the Test Execution happen on the UI. Performance load model template for Guidewire PolicyCenter Guidewire PolicyCenter with performance test scenarios Virtual user vs performance scenario mapping System performance collection template and graph template Guidewire SIT/UAT end to end test planning and execution templates Predefined mechanism to capture, track the Claims, Payment, maintenance and Integrations data on daily basis Dashboard incorporated to populate test results automatically Reduction in Test Cycle time Prioritization of testing activities Early detection of defects in business critical functionality. Reduce test cycle time Reduce work and failure cost. It requires very minimal automation expertise or knowledge to create and execute the automation test cases using PEAK The automation test case creation using PEAK is made easy by selecting the pre-defined keywords and actions performed on the application. The automation regression test execution from PEAK is done on a single click after selecting the regression suite. It has a powerful reporting mechanism. The Customizable report engine is capable of generating the various levels of reports (Test Summary, Test Suite level and Test case level) in different format (PDF, HTML and Excel). PEAK will also capture the screenshots of actions performed on the application will execution and tailors it with the respective test steps. Easy to calculate the user volume / scenarios Easily gather and fit all Guidewire PolicyCenter specific parameters Transform the output to load test tools SIT planning and tracking will be easy Predefined formulas track and display results All claims and transactions are easily reconcilable Easy to create multi system scenarios 4

6 Hop-Hop Recon Manager tool Hop to Hop reconciliation dashboard test tool Developed in Angular JS and SQL Connect, Retrieve and validate data movement from one system to another system. (This is under development) Effective for downstream system testing No manual effort needed for every day tracking Identify the issue hop is one step process Reduced effort drastically on root cause analysis ClaimCenter VDB Pre-built ClaimCenter Version Difference Database which has list of differences from one version of ClaimCenter to another. Tool used to gauge the degree of customization in ClaimCenter Helps provide a clear picture of all the features that are leveraged Vs omitted during version upgrade Upgrade Assessment Questionnaire Predefined questionnaire for carrying out upgrade assessments A list of predefined questions that help identify the complexity during a version upgrade Upgrade options evaluator Database Comparator Contact Sync Validator A tool for selecting the correct upgrade option considering various parameters such as complexity of upgrade, effort involved, future enhancement roadmap, etc. A tool for comparing Guidewire data model across versions to identify the differences A tool to validate contact data across Guidewire suite product Policy, Billing, Claims and ContactManager A multi-dimensional excel based tool for evaluating various upgrade options A tool for comparing Guidewire data model, typically used during a version upgrade Customizable option to add or remove contact sync columns for validation Data Difference Report Easily customizable for executing in multiple environment iextract Tool to logically extract subset of data from larger production system for Guidewire Suite products Data can be extracted against a list of claims/ policies/contact/any logical units Ability to append data to existing dataset Automatic extension of tables/columns based on data model No environment dependency 5

7 Data Quality Validator Tool to validate quality of data against predefined data quality rules Performance Logger Dynamic query executor Exception Handling Data quality/cleansing Report generation Reconciliation Tool Tool to reconcile data between any source and target Ability to reconcile accuracy and completeness Performance Logger Audit Trail Report Generator Field level Comparison framework Exception Handling Risk Assessment Template and framework Data Parser Claim Validation Tool to parse data from flat file based on the format file Tool to bulk validate claims and set the corresponding validation level Performance Logger Exception handling File parsing Multi-environment specific execution framework Ability to parse data based on format file provided Validation level report generation Parallel processing 6

8 For more details visit / contact us at contact.fs@hcl.com *NOTE: Guidewire, Guidewire PartnerConnect, Guidewire ClaimCenter,Guidewire PolicyCenter, Guidewire BillingCenter and Guidewire InsuranceSuite are trademarks or registered trademarks of Guidewire Software, Inc. WX6224 BI EN00GL Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 120,000 Ideapreneurs are in a Relationship Beyond the Contract with 500 customers in 32 countries. How can I help you?