The Fusion Framework Summer 16 Release Summary

Transcription

1 The Fusion Framework Summer 16 Release Summary A summary of the new offerings and solutions available in the latest release.

2 Overview This document summarizes the new offerings available in the Summer 16 Release. Please see the full Release Notes documentation for more information about functionality in the new offerings. Please contact your Account Executive about product availability. New offerings may require setup by Customer System Administrators, Fusion Professional Services and require additional licensing requirements. The release preview webinar will be announced in a separate communication. If you have questions or need technical support, Customer System Administrators should log a support case with Fusion Framework Support at support@fusionrm.com or through the Fusion Framework Support Portal Fusion Risk Management, Inc. 2

3 Summer 16 Release The Summer 16 release introduces three new offerings that provide more value to your investment in the Fusion Framework System. We are also introducing our new online product knowledge base. The Fusion Framework Enterprise Community A new product offering designed for use by every employee in your organization that enhances incident response, employee safety and physical security. Everbridge Notification Connector An additional integration capability with your Everbridge subscription that enables you to send mass notifications and track delivery and response directly from the Fusion Framework. ServiceNow Data Connector A new data connector offering that enables you to push and pull data between the Fusion Framework and ServiceNow. Online Product Knowledge Base Our official product knowledge base provides access to past release notes, technical articles, product and platform training resources and more Fusion Risk Management, Inc. 3

4 The Fusion Framework Enterprise Community Vision & Value Common Enterprise and Program Challenges Product Overview User Experience Benefits

5 Vision and Value The vision for the Enterprise Community is to provide organizations with a purposebuilt set of capabilities to enhance their Incident Response, Safety, and Physical Security practices. Why is this valuable? Empowers every employee to participate in your program by enabling them with the right technology in a streamlined mobile app. Replaces costly, cumbersome legacy solutions that are not designed to address these challenges, such as: Intranets, Wiki s SharePoint, FileNet Narrow, incomplete third-party apps Enhances your organization s incident response capabilities by tightly integrating with Command & Control within the Fusion Framework Incident Management features Fusion Risk Management, Inc. 5

6 Common Enterprise Challenges Today s organizations face a growing number of threats and vulnerabilities. Providing effective crisis response, improving situation awareness, and ensuring safety and physical security for all employees are common enterprise challenges. The following examples are organization and program challenges shared by every organization: How can I publish companywide updates or advisories? How do I provide every employee with access to the necessary Plans? How do I provide all employees with a mobile app to report threats or situations? How can I respond and assist them? How can employees update their personal contact details with emergency and resiliency profile information? How do I engage any employee in exercises and incidents? How can I provide my plan approvers with a simple experience? 2016 Fusion Risk Management, Inc. 6

7 Product Overview The Fusion Framework Enterprise Community addresses common challenges in crisis response, safety and security. This offering provides new features and a secure, streamlined user experience for every employee. Every feature is available on desktop and mobile devices. Any employee is now able to access and contribute information securely from any device, when necessary. The Fusion Framework Enterprise Community provides the right balance of user experience and features to help companies be better prepared and more resilient. Alerts Files Situation Reports Contact Details Incidents Approvals The Fusion Framework Enterprise Community 2016 Fusion Risk Management, Inc. 7

8 Enterprise Community User Experience Streamlined user experience design with one-click navigation tiles. Quick access to information and features with minimal clicks and training. Responsive design provides a consistent user experience across desktop and mobile devices Fusion Risk Management, Inc. 8

9 Key Benefits Innovative new features and broader employee engagement increases the value of your investment in the Fusion Framework. The Fusion Framework Enterprise Community provides the following benefits: The Fusion Framework Enterprise Community is hosted in your Fusion Framework System org leveraging existing objects and relationships for reporting and workflow. New features provide enhanced capabilities for threat detection, situation awareness, event monitoring, crisis/incident response, and exercise/event participation. A streamlined user experience simplifies the interface for infrequent users which reduces training and support time. Along with new features, flexible licensing options are available to license all employees. This provides each user persona the right level of features and access. The solution is accessed using the same secure, cloud-based service you trust in the Fusion Framework, available to all employees on their desktop and mobile devices Fusion Risk Management, Inc. 9

10 Everbridge Notification Connector Overview

11 Everbridge Notification Connector Send mass-notifications and monitor responses directly from the Fusion Framework leveraging the Everbridge API. Associate notifications to Incidents/Exercises in the Fusion Framework. Send notifications directly to Key Contacts, Teams and Rosters. Requires Everbridge API access which may require additional fees from Everbridge. Requires Fusion Framework Everbridge Data Connector to sync Contacts & Groups Fusion Risk Management, Inc. 11

12 ServiceNow Data Connector Overview

13 ServiceNow Data Connector Overview Bi-directional data integration application that pushes and pull data between the Fusion Framework and ServiceNow. REST API-based integration hosted in the Fusion Framework. Supports any object/tables but common integration scenarios include synchronizing CMDB assets and DR Tasks data between the systems. Fusion Admins can: Map fields Configure jobs, criteria and actions Schedule jobs Run jobs on-demand View reporting Incident Procedures in DR Plans Applications Components Dependencies REST API Incident DR Tasks Apps Servers CI Items 2016 Fusion Risk Management, Inc. 13

14 Product Knowledge Base Overview

15 Online Product Knowledge Base Past release notes Admin training content Technical solution articles Product feature articles Platform training Videos Whitepapers Webinar archives Searchable, plus topic tiles 2016 Fusion Risk Management, Inc. 15