CENTRALLY SUPPORTING YOUR DECENTRALIZED WORKFORCE.

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1 THE RED REPORT: APPLICATION VIRTUALIZATION VOL 11 The Situation The Solution The Benefits The Services CENTRALLY SUPPORTING YOUR DECENTRALIZED WORKFORCE.

2 CDW.com/client THE NUMBER OF ENDPOINTS SURPASSES YOUR BREAKING POINT. INEFFICIENT CLIENT COMPUTING TESTS YOUR PATIENCE AND YOUR RESOURCES. We get it. And we ve helped many companies implement application virtualization plans that simplify client management and configuration. The workforce is becoming more distributed than ever before. With employees working from home, remotely and on the road, teams are seldom in one place. And with 76 percent of the workforce expecting to be mobile by , you need to be able to easily manage and support notebooks, tablets and PDAs anywhere in the world. Application virtualization does just that. To learn more about how we ve solved it before, call your CDW account manager or SOLVED. It allows you to deploy applications more securely and efficiently to almost any endpoint over the entire network. By virtualizing them into a self-executing file, the actual application is only installed at the data center. This alleviates many compatibility issues as the operating system only views the application as a file. Which simplifies the process and your schedule. 1 Source: IDC Study: Worldwide Mobile Worker Population Forecast; IDC, Feb 2010

3 02 The Situation CDW.com/client LOTS OF DEVICES. LITTLE SUPPORT. SOFTWARE DISTRIBUTION MANAGEMENT Rolling out new software takes a great deal of testing and migration. Not to mention the conflict it can cause with operating systems and other applications. Some software even requires a newer version of another software to run properly. And they all can have different upgrade methods. CONTINUAL PATCH MANAGEMENT If refreshing everything constantly isn t enough, you have to update every single patch. This can be a daunting task when testing application compatibility and ensuring all related applications work together for hundreds of different applications. COMPROMISED SECURITY Notebooks. Tablets. Smartphones. Employees expect seamless access from their many mobile devices to files, applications and data. All securely and efficiently. And without application virtualization, issues can arise. We re here to support you every step of the way and to help you sidestep any possible mishaps. With virus attacks on the rise, outbreak management becomes more difficult without application virtualization. Even if you have well-planned antivirus and antimalware solution software, it must be continually updated to prevent critical data from being compromised. IT HELP DESK SUPPORT Having to physically send IT support to remote locations is a waste of time and resources. And since there is not a rollback mechanism in place to fix a common problem for all users, troubleshooting is even more cumbersome for the IT staff. 78% The number of companies experiencing reduced time for application upgrades due to application virtualization. Source: CDW 2011 Client Virtualization Straw Poll

4 04 The Solution CDW.com/client SAFETY FIRST. VIRTUAL PRIVATE NETWORK (VPN) Internet-based network that encrypts data on the sending end and decrypts it on the receiving end, transmitting data through a tunnel that cannot be entered by improperly encrypted data. NETWORK ACCESS CONTROLS (NAC) Allows only authorized users with fully patched and virus-protected hardware to access the network. The level of access is determined by where the employee is located upon viewing. To keep your employees protected and connected, secure remote access (SRA) should be implemented. It will help streamline the inherent complexities of deploying and managing applications among your mobile workforce. And will give them the freedom to work on the device of their choosing. So productivity s looking up. USER AUTHENTICATION Two-factor or certificate authentication only grants access to authorized end users. This can include a time-based password or challengeresponse tokens. 38% Source: CDW 2011 Client Virtualization Straw Poll Percentage of businesses considering implementing application virtualization to improve productivity.

5 06 The Benefits CDW.com/client REAP THE REWARDS. Virtualizing your applications can allow IT to be more responsive to your distributed workforce, reduce overall costs and keep pace with the competitive environment. DEVICE INDEPENDENCE Employees are free to use whatever devices they choose without having to worry about application compatibility. Which also boosts productivity. SIMPLIFIED MANAGEMENT Virtualization allows IT to flexibly and centrally deploy and manage applications across hundreds of endpoints. REDUCED COSTS Centralized control means easier and faster IT administration and less overhead. SECURITY Virtualization allows you to partition off a user s personal files and applications, keeping the corporate network secure. BUSINESS CONTINUITY Downtime is reduced as troubleshooting and instant rollbacks let everyone get back to work simultaneously. The average IT budget savings for companies that have virtualized their 20% applications. Source: CDW 2011 Client Virtualization Straw Poll

6 08 The Services CDW.com/client FEATURED SERVICE: CONFIGURATION SERVICES WHY PEOPLE WHO GET IT NEED PEOPLE WHO GET IT. Let our configuration experts make your life a little bit easier. Our highly trained technicians will configure everything to your exact specifications and our three-step quality control process helps ensure fast and accurate deployment. With many configuration services available, you ll be sure you are getting just what you need. We can help you with the following: Hardware Configuration Software Configuration Custom Imaging Asset Tagging and Tracking When it comes to getting on the right path to application virtualization, it s easy to get lost. That s why we offer you more than just the products. We offer you the people and the plan to turn them into real solutions. The breadth and depth of our product and service offerings are extensive. And with decades of experience, our solution architects can help you develop a plan that s both manageable and practical. It s more than just boxes. It s application virtualization. Solved. To learn more about how we ve solved it before, or to speak with a solution architect about technologies for your business, contact your CDW account manager or call Or, visit CDW.com/client The People Your dedicated CDW account manager is backed by a team of application virtualization experts with a host of certifications. The Products Our wide-ranging partnerships give you access to technology products in areas including virtualization, mobility, operating systems, business continuity, security and more. The Plan We offer a variety of services that make the most of your investment and make your job easier. Configuration solution architects: Working at our 24,000 square-foot configuration center, our experts have numerous engineer-level certifications so you receive quality solutions that are a good match for your business.

7 CDW.com/client FEATURED PARTNERS Streamline your Computing Environment with HP HP helps optimize the Windows, Citrix and VDI client virtualization experience with a breakthrough combination of performance, efficiency and affordability. Virtualization settings allow support for legacy ports such as Citrix ICA, Remote Desktop Protocol (RDP), terminal emulation, Windows Media Player, Microsoft Office viewers and basic web browsing. Specially designed CPUs help to minimize power consumption while providing a familiar PC experience. And their virtualization products are designed to deliver a richer experience for Citrix, Windows and VDI connectivity, along with legacy host support, enhanced security and easier management. As an HP Elite Partner, CDW has HP-trained solution architects on staff to ensure you get the most out of your application virtualization solution. Partnerships, Certifications & Awards Certified Citrix Administrator Certified Citrix Enterprise Engineer Citrix National Partner Over 2,000 virtualization certifications 2011 HP Partner of the Year 2010 InfoWorld Technology of the Year Citrix Large Account Reseller Partner of the Year Winner of the InfoWorld 2010 Technology of the Year Award Enterprises around the world are transforming their desktop environments from device-centric management to user-centric private clouds where desktops and applications are delivered as a service, on-demand. XenDesktop 5.5 accelerates desktop transformation by delivering high-performance personal desktops and apps with all the flexibility, performance and user experience of a PC, but optimized for network, server and storage resources. To see how we can help you find the right application virtualization solution, contact your CDW account manager or call Or, for more information, visit CDW.com/client The terms and conditions of product sales are limited to those contained on CDW s website at CDW.com; notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given; CDW, CDW G and PEOPLE WHO GET IT are trademarks of CDW LLC; all other trademarks and registered trademarks are the sole property of their respective owners