Area 4 Networking Meeting: Module Overview

Transcription

1 Area 4 Networking Meeting: Module Overview Beth Keeton, Center for Social Capital Jan Pearce, FL DVR Brian Hirsch, FL DVR George Barthalow, FL DVR CBTAC Best Practices General Guideliness Communica/on is King! Modules Must Be Authorized Meetings after each module strongly recommended! Discuss: Activities completed & what was learned Outcomes & Next steps Ensure all questions are answered Additional activities or missing information must be completed/provided prior to moving forward Counselor is in charge of movement from one module to the next Op/on to issue separate referrals for each module Provide clear authoriza/on for movement forward Separate referrals or wrigen authoriza/on to proceed 4 Manage Timelines Effec/vely Goal is to support efficient movement through process Counselors keep necessary people in loop so that reports & plans are evaluated quickly Requests for addi/onal informa/on must be specific Starting the Process Initial Meeting Discovery CBTACs provide requested info in /mely manner Business is lost when plans sit in limbo 5 1

2 Pre-Referral Recommendations Initial Meeting Explain the FL VR CBTAC (self-employment) process Review case files Discuss financial needs/goals Determine whether customer requires support to explore self-employment and/or complete a business plan Initial self-employment exploration May take several meetings over a period of weeks Goal is to determine if SE appears viable Discuss advantages/disadvantages of SE; FL VR process, identify red flags, etc. Vocational Evaluation not required for SE referrals Initial Meeting: Considerations Initial Meeting Conclusion High % of candidates move into Module 1 Does not include evaluation of specific business concept Concerns about available supports do not necessarily stop process Will need to be discussed throughout M1 & M2 Best Practice Tip: Schedule meeting to discuss Initial Meeting Report CBTAC has: Discussed VR SE process Discussed pros & cons of SE Explored ini/al interests & supports Assessed for red flags If you are authorizing movement into M1, and Why or why not The business concept Or whether an iden/fied concept is viable How all support needs will be addressed If the customer will ul/mately launch a business If you will authorize M2, M3, etc. Module 1: Identifying Business Concepts M1: Outcomes Purpose: Get to know the person well enough to identify possible business concepts Outcome is 2-4 potential business concepts, but Method: Explore Skills & interests Experience & education Support needs & available supports Can be significant variation across customers the Critical Components are what led the team to identify those concepts Reports that identify concepts without providing background information are incomplete 2

3 Discovering Personal Genius (DPG) Business Owner Profile Activity-based process for identifying skills, ideal conditions for employment, & support needs Excellent process for individuals with more significant support considerations Supporting documentation: DPG Staging Record Vocational Profile Optional form for PBOs who do not require a more extensive Discovery process Details education/background, goals, impairment related conditions for success Involves consideration of support needs & resource planning Specific form not mandatory information is! M1: Benefits Analysis M1 Conclusion Identify all benefits received and which are critical to maintain Detail financial goals Complete initial analysis for PASS Potential Referral for benefits planning strongly encouraged Discovery/PBO info: Ideal condi/ons Skills & interests An/cipated support needs 2-4 poten/al Business Concepts Why concepts fit PBO If you are authorizing movement into M2, and why or why not The business concept Will be researched in M2 How all support needs will be addressed Cost of star/ng a business If the customer will ul/mately launch a business If you will authorize M3, M4, etc. M2: Market Research Market Research & Feasibility Module 2 Purpose: Research Concepts identified during M1 Outcome: Identify Target Business Concept 3

4 Establishing Feasibility Methods 1. Feasible for Customer Link between key business tasks and ideal conditions Necessary supports available 2. Financially Feasible Start-up costs, rough financial projections demonstrate profit potential Connect with owners of similar businesses Spending time in the business if possible HIGH PRIORITY research activity Fill in picture with industry data Gather data to test the idea and determine go or no go Formal feasibility studies may be authorized M2: Report Components M2 Conclusion Provides clear description of target business Demonstrates how business links to PBO Includes data to support business viability Identifies necessary & available supports Summarizes financials, start-up costs, & benefits analysis THIS IS THE BUSINESS!! All key questions answered at this stage! Target Business Concept: Why it fits How support needs will be addressed Draa financial projec/ons Poten/al funding sources Benefits analysis results If you are authorizing movement into M3, and why or why not 3 years worth of detailed financials All poten/al start- up costs, vendor requirements, etc. If the customer will ul/mately launch a business If you will authorize M4, fund the business, etc. M3 Activities & Outcomes Marketing Plans & Business Financials Module 3 Draft comprehensive Marketing Plan Identify key strategies Strategies reflected in business plan & financials Develop 3 years of comprehensive projections P&L, CF, Break-even analysis 4

5 Marketing Plans M3: Business Financials Objective: clearly identify top strategies for connecting customers to the business Typically emphasis is on low-cost marketing strategies Networking & collaborations with other businesses Connecting with others is KEY Owners of similar businesses, customers, competitors Profit & Loss (P&L) Cash-Flow (CF) Break-Even Analysis Balance Sheet 3 Years required, plus historical records (if applicable) Evalua/ng Business Financials Evaluating Projections Need BOTH P&L and CF statements to evaluate viability P&L shows how much money will be made CF shows that the business has sufficient cash to cover expenses throughout the year CF can never be negative Break-even analysis shows at what point the business sales will cover expenses 27 Projections should make sense: Answer the questions Represent industry averages Reflect similar businesses Document the sources of information Account for ceilings, sales spread, etc. v Same criteria for evaluating start-up costs CSC M3 Conclusion Marke/ng Plan Overview: Key strategies, target market, customers Updated Benefits Analysis Impact of projected income on benefits, PASS underway? 3 Years Detailed Financial Projec/ons* If authorizing M4 Opera/ons & Management Plans Supports should be iden/fied already, however If the customer will ul/mately launch a business If you will fund the business *Vendor Search Starts NOW (if not sooner)! Completed Business Plan Module 4 5

6 Production Plan Management Identify all steps involved to produce/deliver List person responsible including supports Identify any necessary equipment and suppliers Detail cost of production and inventory considerations Contingency plans breakdown in supply chain Orders exceed capacity? Plan for quality assurance Identify all key management activities Bookkeeping, managing inventory, ordering supplies, record keeping, marketing/promotion, managing cash & checks, licensing & permitting, etc. Identify person responsible for each including supports (short-term & long-term) Outsourced activities reflected in business financials *Links to implementation plan *Links to implementation plan Mickey s Operations Plan Mickey s Management Plan Production Step Person Responsible Long-Term Support Required? Preparing Mold (substeps outlined) Mickey No Setting Wick Mickey No Pouring Wax Mickey & mother Yes- employee? Cooling Wax Mickey No Removing Candle Mickey No Packaging Candle Mickey & mother Yes- employee? Management Task Person Responsible Long-Term Support Required? Track/Manage Inventory Mickey No Order Inventory Mickey & CBTAC Yes- CBTAC Enter data in Quickbooks Mickey & CBTAC Yes- bookkeeper Paying bills Mickey & CBTAC Yes- bookkeeper Processing sales Mickey No Maintain website Mickey & CBTAC Yes- web designer Applications for Festivals Mickey & CBTAC Yes- CBTAC Selling at events Mickey No M4 Conclusion Opera/ons plan Business tasks & who is responsible (while VR case is open & aaer closure) Whether or not the business will be funded But you should have asked all of your pressing ques/ons by now! Business Plans Management Plan Mgmt ac/vi/es & who is responsible Business structure (sole- proprietorship, etc.) Updates/changes to financials Will not have completed business plan yet, but should have the founda/on for all of the informa/on that will go into the plan Ini/ate conversa/on about implementa/on hours and case closure criteria 6

7 Business Plans FL CBTAC Modules & Business Plans Tell the story of the business Include key details from entire process Information provided in all modules Incorporate any additional updates or requested information Requires 3 years worth of financial projections Should include financial narrative & assumptions Each module serves as foundation for business plan Clear link between Modules and information in plan M1: product/service, operations & management plans, implementation plans, etc. M2: Market research, marketing plans, business financials, etc. No surprises should appear in plan critical to review modules thoroughly & ask questions along the way! Business Plan Sections Additional Considerations Executive Summary Company Summary Product/Service Description Implementation Plan Case closure Criteria Industry, Competition, the Market Marketing Plan Operations & Management Financial Plan Implementation Plans include written projections for implementation Mickey s Implementation Plan Task Hours Requested Description Long-Term Support Order Inventory 5 hrs/ month, each month Does not decrease, but Medicaid-waiver funding in place and approved CBTAC Individually-determined linked to management & operations plan Show decrease in hours OR transition to other supports Implementation authorized in increments (10 hrs, etc.) Implementation hours for implementation ONLY! Entering data/ paying bills 6 hrs/ month hrs/ mos 2-3 Web design 5 hrs/month 1 3 hrs/ month 2-3 Mo 1: CBTAC meets w bookkeeper to explain needs; work to develop system Mo 2-3: CBTAC available if bookkeeper has questions Mo 1: CBTAC, Mickey, & webdesigner meet and develop plan Mo 2-3: CBTAC supports continued development Bookkeeper Web designer 7

8 Case Closure Possible Case Closure Criteria Plans also should include criteria for case closure Individually-determined Requires input of CBTAC, counselor, & customer Written documentation highly recommended Linked to business and to PBO goals Business sales reach certain number Customer base reaches a certain number Business operates for 3 mos with no additional financial support from VR Cash-flow reaches a certain dollar value Business account has 3 mos worth of average operating expenses on hand Case Closure Activity Break into small groups and brainstorm additional criteria for case closure Questions? Comments? What considerations did you base this on? Woo-Hoo!! What recommendations would you give to teams when identifying the case closure criteria? 8