2013 Annual Life Sciences IT Survey

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1 2013 Annual Life Sciences IT Survey Cambridge Healthtech Media Group 250 First Avenue, Suite 300, Needham, Massachusetts T: or toll-free in the U.S F:

2 2013 Life Sciences IT Survey Bio-IT World / Cambridge Healthtech Media Group This exclusive survey is the first in an annual series of reports in which we will diagnose key trends in the life sciences IT space by interviewing key opinion leaders in the industry. In this report, we have dissected the responses from 121 senior executives in life sciences IT CIOs and VPs from a larger sample of 200 respondents. (60% of respondents herein are CIOs, the remainder VPs or senior VPs of IT.) Just under half the respondents work in biotech or pharma, the remainder work in government, hospital, academia, or vendor organizations. The survey reports a robust trend for IT investment: 45% expect their IT budgets to increase this year, whereas only 8% anticipate a decrease. Two thirds of respondents are planning increases of 6-15%, while 20% expect even higher increases in spending. Even so, more than 60% said that budget constraints form the biggest challenge for Cloud computing was the most highly cited area for IT spending in 2013, being highlighted by a small majority of respondents. key areas include security, workflow technologies, and mobile technologies. One quarter of respondents said social media was a priority area for In terms of the cloud, two thirds of respondents spend thousands a month on cloud storage, with 12% reporting expenditures greater than $25,000/month. Half of respondents have engaged outside IT consultants. The most cited IT priorities were areas such as business intelligence and project management. Specific challenges include data storage, security, and staffing levels. In terms of data storage, one quarter of respondents are already in the Petabyte storage range, with 7.5% storing more than 10 PB data. Fully 90% respondents expected their data repositories to grow in Roughly equal numbers (25-30%) reported using public clouds vs private clouds vs a hybrid cloud platform strategy. While some 30% respondents reported using Amazon Web Services for their public cloud platform, the report details a long list of other vendor suppliers for cloud and in-house storage platforms. The most popular cloud application is , but others scoring highly include Intranet and CRM. Nearly two thirds of respondents believe that all their IT platforms will be cloud-based within five years. 2

3 Demographics of Survey Respondents What is your current title? How would you best describe your organization? 10.7% 4.5% 3.4% Biotechnology 9.1% Pharmaceutical 28.9% 60.3% CIO VP of IT SVP of IT 5.7% 9.1% 19.3% 9.1% 39.8% IT Solutions Provider Technology Vendor Government Hospital Academic How many locations does your company have? 5.1% 4.0% 6.1% % % More than 25 3

4 Demographics of Survey Respondents How many other corporate locations will share/access your data both inside and outside your organization? What percent of your company employees work remotely? 4.3% 14.0% 23.7% % 15.1% 32.3% Less than 10% 11-20% 18.3% % 21-35% 36-49% 39.8% More than % More than 50% 4

5 IT Budget & Spend In 2013, do you think your IT budget will: If an increase, how much of a budget increase do you anticipate? 2.1% 4.3% 10.4% Increase 14.9% 12.8% Less than 5% 6%-10% 36.8% 44.3% Decrease Stay the same Not sure 25.5% 40.4% 11%-15% 16%-20% 21%-24% 8.5% Over 25% What is your monthly spending for cloud storage? 31.7% 37.6% Less than $5,000 $5,001 - $25,000 $25,001-$75,000 Over $75, % 9.9% 18.8% Not Applicable 5

6 Outlook for 2013 Which of the following technologies will your organization be executing on in 2013? Is incorporating social media a high priority in 2013? 60% 50% 40% 30% 20% 10% 9.0% 36.0% 5.6% 27.0% 22.5% Yes No Not a high priority, but something that will be addressed in 2013 Already implemented Not applicable 0% Business Intelligence Mobile Technologies Cloud Computing Collaboration/Workflow Technologies Social Media Virtualization IT Management Customer Relationship Management ERP Applications Security Content Management 6

7 Outlook for 2013 What are your biggest challenges in 2013? When do you envision all your platforms to be in the cloud? % 16.4% 13.4% Less than a year 1-2 years 3-4 years Over 5 years % 14.9% Don t think they will all migrate 10 0 Budget constraints Need for additional storage/data management Lack of staff Security Increase in remote employees Migration to the cloud Mobile Apps ecommerce Social Media Integration Virtualization 7

8 Staffing and Professional Development How many employees are in your IT department? How much of your IT department is outsourced? 2.3% 17.0% 9.3% None of it 12.5% 70.5% More than % 29.1% 47.7% On a project-byproject basis Less than 25% More than 25% All of it Have you used outside IT consultants? Of the 50.6% of respondents that used outside IT consultants, most said the need was project based. The top ten reasons IT Consultants were used were: 1. Website Design 2. Firewall Assistance 49.4% 50.6% Yes No 3. Database Management 4. Off hours Monitoring 5. Systems Integration 6. Security Implementation/Assessment 7. Server Optimization 8. Cloud Development/Assessment 9. Data Center Planning 10. Desktop Support 8

9 Staffing and Professional Development In which areas do you need to advance your team s skill set? What technology certifications do you and your team hold? Business Intelligence and Data Management IT Strategy and Planning Business Process Improvement Security and Risk Management Project Management Enterprise Architecture Business Relationship Management Infrastructure and Operations Application Development and Management VMWare Citrix SAP Oracle Cisco EMC Cloud RedHat Microsoft None 9

10 Staffing and Professional Development How many conferences do you attend in a year? 3.7% 3.7% 17.1% 11.0% None What publications do you read the most to stay abreast of news within the IT industry? 80% 70% 60% 50% 64.6% 7-9 Over 10 40% 30% 20% 10% 0% How many conferences do your team members attend in a year? CIO Magazine WIRED Bio-IT World 3.7% 15.9% 7.3% 12.2% 61.0% None Over 10 FierceIT Government CIO Magazine Wall Street Journal BIZ Journals Mass High Tech 10

11 Storage, Virtualization and Cloud What is your data storage capacity? What are your anticipated increases in data processing and storage requirements during the next year? 2.5% 7.6% 13.9% 24.1% 51.9% TB 501 TB-1 PB PB PB > 10 PB 1.3% 3.8% 10.3% 10.3% 39.7% 34.6% 0% 1-10% 11-25% 26-50% 51-99% 100%+ How much of your storage is internal versus cloud based storage? 12.8% 9.0% 14.1% Less than 10% 11-25% 26.9% 23.1% 26-50% More than 50% 100% Cloud Based 14.1% Not applicable 11

12 Storage, Virtualization and Cloud Which of the following is your organization currently using for their cloud based platforms? Which applications have you already migrated into the cloud? On-premise/private cloud solution Public Cloud Solution Hybrid Solutions Not currently using any cloud based solutions Currently evaluating solutions Intranet ERP CRM HR Marketing/Sales Customer Service Inventory Management Lab Information Management System Next Generation Sequencing CTMS EDC Core business applications non-essential business applications None of the above 12

13 Storage, Virtualization and Cloud Which of the following do you see is the biggest benefit with migrating to the cloud? Which type of cloud computing services are of most interest to your organization? 35% 2.9% 1.4% 1.4% 4.3% 4.3% 1.4% 2.9% 10.1% 25.0% 11.6% 15.9% 18.8% 30% 25% 20% 15% 10% 5% 0% Employee Mobility Cost Savings Ease of Use Data always accessible Security Avoids having to purchase new hardware Avoids having to hire new bioinformatics staff Infrastructure-as-a-service Software-as-a-service Storage-as-a-service Workflow management Storage plus workflow None of the above Addresses peaks and troughs in workload Facilitates collaborations with other labs/organizations Scalability of cloud services Conversion of capital expenditures to operational costs 13

14 Vendor Usage and Satisfaction What vendors do you use for storage? What product(s) do you currently use for virtualization? Amazon EMC HP Dell Hitachi IBM NetApp Use Own Data Centers 0 VMWare Zen Citrix MS Hypervisor Oracle Current On-premise/private cloud solution provider None 14

15 Vendor Usage and Satisfaction If using an on-premise/private cloud solution, which are you currently using? If using a public cloud solution, which are you currently using? Microsoft VMWare RedHat Nimbula Eucalyptus Systems Cloud.com Not using an on-premise/private cloud solution 0 Amazon Web Services Microsoft Azure Rackspace Savvis AT&T Verizon Business Terremark Worldwide OpSource IBM Oracle GoGrid CSC Not using a public cloud solution 15

16 Vendor Usage and Satisfaction Rank your experience(s) with the following vendors: 23% Google 6% 7% 14% 26% Amazon 3% 3% 19% 33% 17% 28% 21% Microsoft HP 19% 21% 4% 4% 34% 18% 37% 11% 6% 5% 25% 17% EMC Rackspace 2% 2% 7% 6% 16% 16% 64% 9% 63% 3% 5% 8% 16

17 Vendor Usage and Satisfaction Rank your experience(s) with the following vendors: Savvis RedHat 10% 7% 17% 3% 5% 79% 63% 8% 7% Nimbula Eucalyptus Systems 2% 4% 9% 5% 4% 5% 4% 84% 84% Cloud.com Abiquo 2% 2% 4% 5% 4% 7% 2% 7% 2% 84% 82% 17

18 Vendor Usage and Satisfaction Rank your experience(s) with the following vendors: 52% IBM 3% 3% 12% 12% 40% Dell 6% 2% 21% 18% 15% 16% VMWare 5% 4% 13% Cisco 3% 10% 55% 9% 52% 21% 14% 14% Citrix 7% Oracle 2% 5% 7% 61% 14% 16% 43% 14% 16% 16% 18

19 Vendor Usage and Satisfaction Do you feel that the current vendors offer the solutions that your organization needs? 25.7% 10.0% 64.3% Yes No Not Sure 19

20 Bio-IT World provides outstanding coverage of cutting-edge trends and technologies that impact the management and analysis of life sciences data, including next-generation sequencing, drug discovery, predictive and systems biology, informatics tools, clinical trials, and personalized medicine. Through Bio ITWorld.com and our new News Bulletins, offering breaking news and other important articles, which will be dispatched several times a week. For more information, visit Cambridge Healthtech Media Group, a division of Cambridge Healthtech Institute, delivers content to decision makers through its print, online, and electronic products designed to serve the life sciences community. The Media Group s editors are at the pulse of the market and disseminate ground-breaking news, analysis, trends, and insights that shape the life science industry through a suite of published resources including the Bio-IT World topic-specific enewsletters and web sites. Cambridge Healthtech Institute (CHI) is the preeminent life science network for leading researchers and business experts from top pharmaceutical, biotech and academic organizations. CHI s portfolio of products includes Cambridge Healthtech Institute Conferences, Insight Pharma Reports, Cambridge Marketing Consultants, Barnett Educational Services, Cambridge Meeting Planners and CHI s Media Group, which includes news websites and e-newsletters including Bio-IT World and ecliniqua. Founded in 1992, CHI strives to develop quality information sources that provide valuable new insights and competing points of view while offering balanced coverage of the latest developments. 20

21 Cambridge Healthtech Media Group 250 First Avenue, Suite 300, Needham, Massachusetts T: or toll-free in the U.S F: