Innovate Perform Grow. Charles Johnson GM WW Manufacturing and Resources Sector

Transcription

1 Innovate Perform Grow Charles Johnson GM WW Manufacturing and Resources Sector

2 Emerging Economies and Extended Enterprise Digital Convergence Power shift to Consumers, New business models Sustainability Complex Regulations Changing Demographics Sources: World Bank and IMF

3 Performance of Hardware, Unlimited Storage, Natural User Interface Pervasive 3D Modeling Simulation Analysis Disruptive Technologies in Manufacturing Cloud Computing Digitization of the Economy Social Networking Digital Marketing Smart Devices & Networks Device Mesh networks Access skills any time, any place, any device Multi-enterprise value chains & trading hubs Mash ups and composite applications Rich collaboration across design and operational networks One to One consumer connection

4 Manage innovation and accelerate collaborative product development and across global design teams to improve time to market Enable a resilient and high velocity value chain network across multiple enterprises to respond flexibly to market changes Ensure operational excellence through flexible and integrated manufacturing operations with high quality and low cost Observe and serve consumers and customers globally with insight into their specific needs and drive profitable revenue growth Accelerate insight, increase transparency and manage risk across the tiered value network to reduce time-to-decision

5 Improved Functional Productivity Foundation for Structured Processes Individual Productivity Tools Application Integration LOB App Infrastructure Familiar Productivity Tools, Strong Partner Ecosystem P L M S C M M E S E R P CRM Application Integration High Performance Computing Storage Networking Security Virtualization

6 Enterprise Performance Faster decision making Anytime, Anywhere Communications Collaborate Everywhere Improved Corporate Performance Management Search Familiar Productivity Tools Business Insight Business Processes Structured / Unstructured Business Process Integration Integrated Data with Analytics P L M S C M M E S E R P CRM Composite Applications (OBAs) Storage Networking Security Unified Communications

7 Consumer Services Device mesh Social Networks Anytime, Anywhere Communications Digital Marketing Collaborate Everywhere Consumer connection and Personalized experiences Flexible global business networks Connected Business Networks Virtual 3D Models Hosted Apps Consumer (ad-funded) services PLM SCM MES ERP CRM Online Applications Information Rights Management Storage Networking Security Software + Services platform

8

9 Drive Corporate Performance, Compliance and Risk Management Manage Risk and Accelerate Time to Decision Performance Networks Grow Customer Relationships Accelerate Innovation Manage Global Supply Chains Improve Operations Observe and Serve customers globally to drive growth with profitable proximity Manage innovation across boundaries and accelerate time to market Orchestrate an agile and responsive supply chain network to maximize efficiency under dynamic market conditions Drive Flexible and integrated manufacturing to deliver operational excellence Customer Networks Innovation Networks Value Networks Manufacturing Networks

10 We want to use the familiar Microsoft Office desktop programs to deliver business information to the desktop through business intelligence, workflow, and collaboration applications.. Randy Benz, Vice President and Chief Information Officer, Energizer Holdings Energizer simplifies access to business data to speed collaboration, workflows Customer Business Challenge Wanted employees to have easy access to line-of-business data from their desktop productivity applications Aimed to improve productivity in everyday tasks Solution Deployed the 2007 Microsoft Office system to 6,800 knowledge workers Taking advantage of Office Business Applications to integrate back-end business data with the 2007 Office system Customer Results/Benefits Enhanced decision making Improved throughput, reduced inventories Streamlined feedstock selection and purchase, allocation and operation Potential yearly savings of tens of millions of dollars Strong foundation for future solution integration

11 PMMS turns volumes of raw data into concise and accurate information, helping us make better and faster business decisions. Larry Fox VP for Quality and Total Customer Experience, HP Services HP s Balanced Scorecard increases customer satisfaction and saves $20 million per year Customer Business Challenge No consistent means of measuring strategies against objectives Different methods used to report the same metrics Needed a single, consistent way to measure performance across all business units, geographies, and functional areas Solution Deployed Balanced Scorecard business intelligence tool based on.net, Portal, and Dashboard Captured data from 40 systems around the world Implemented Web based reporting environment; created a single reporting tool Customer Results/Benefits Began focusing on business decisions, not reporting issues Increased customer satisfaction by 3 to 5 points Reduced missed commitments from 34% to 5% (EMEA) Saved $20 million per year, on an investment of $0.6 to $1 million

12 Our goal was to create an enterprise solution that would make product development easier for our globally dispersed teams and that would support our future business processes. Don Hardenbrook, Manager, IGC, Intel Product Development Performance Customer Business Challenge Improve team collab thru the product lifecycle 40/50% nonproductive time; find info, set up meetings, project status High TCO, lots of tools, not integrated with enterprise technologies PLC mgmt solution not accepted, difficult user interface, non standard tool usage across org Inability to collaborate and share information Solution Single collab toolset; team workspace, knowledge cap, project mgmt, portfolio mgmt, KPI, decision support, reporting, change mgmt, action tracking Linkage between project tasks, issues, risks, doc s and owners Integration of task mgmt between outlook and project workspaces Familiar MS office app s Role based interface Customer Results/Benefits ROI, shorter cycle times 10% productivity increase Lower TCO, standard/ consolidated tools Eliminated 3 business apps & 5 user interfaces Common solution across all teams; ease of use, 1600 users Create and populate a project site in 1/10 the time

13 What favourably directed us toward the Dassault Systèmes offer was primarily the excellent integration between the CATIA CAD, the Office IT system and the SMARTEAM PDM. Consequently, we are sure that all the people working on a product, far beyond the Design Office, will speak the same language, and will work on the right data. Didier Pommerol. IT Manager, Federal Mogul Transmissions Product Development Performance Customer Business Challenge Reduce design cycle times Increase design productivity Improve collaboration between departments and between its four sites in France Manage and keep secure designs for large numbers of variations and modifications, maintaining an accurate design history extending back many years Solution Dassault Systemes CATIA V5 for collaborative product development and SMARTEAM for product data management, based on the Microsoft platform and integrated with Microsoft Office personal productivity applications Customer results /benefits Design productivity is greatly increased with some tasks taking only 50% of the time Design quality has improved Everyone has access to a single version of the truth Design re-use saves on tooling costs

14 The Microsoft-based portal, one of the most powerful means we have to boost decision making and customer collaboration, is also one of the most productive investments we could make in our future. Jong Hwan Sa, General Manager, Samsung Electronics Real-time data access for mission critical decision-making boosts revenue and profits while cutting costs Customer Business Challenge Communication with customers remained somewhat primitive Real-time data exchange with customers was difficult Needed to increase collaboration among worldwide operations and partners to maintain competitiveness Solution Built a worldwide comprehensive, collaborative portal system the Global Samsung Business Network (GSBN) based on Microsoft platform Customer Results/Benefits Full access to real-time data, including purchase orders, sales, shipping, and inventory Improved demand forecasting and inventory management $2.9 million annual benefit Return on investment of 235 percent

15 We see this solution as the foundation of a long-term approach to optimization that will help Lyondell maintain its competitive edge. Kara Achtermann, Lyondell Enhanced Manufacturing Operations Decision Making Customer Business Challenge Lyondell faced labor-cost pressures from globalization and faced rawmaterials cost pressures from rising petroleum prices For decision making, people relied on conference calls, s and distribution of spreadsheets - they lacked a timely method of collaborating communication and data sharing Solution With the help of strategic partner Aspen Technology, Lyondell is deploying a wholly integrated solution for facilitating communication, collaboration, and decision making, particularly as it relates to the planning, selection, and allocation of feedstocks Microsoft.NET Framework 2.0 Microsoft BizTalk Server 2004 Microsoft Office SharePoint Server Microsoft SQL Server 2000 Microsoft Visual Studio 2005 Microsoft Windows Server 2003 Enterprise Edition Customer Results/Benefits Enhanced decision making Improved throughput, reduced inventories Streamlined feedstock selection and purchase, allocation and operation Potential yearly savings of tens of millions of dollars Strong foundation for future solution integration

16 Proficy for Automotive is a major contributor to making the plant the most productive car plant in North America, and we re passing those benefits on to our new facility. Mike Head, Department Manager Control Systems Microsoft works with partner to make Nissan plant one of North America s most efficient Customer Business Challenge Build product as specified in ERP master build schedule An integrated Production Management and Control system to support the Build to Sequence production of 6 models at a production rate of 550,000 per year in the largest footprint manufacturing facility in North America Long term partnership sought with solution providers Solution Proficy for Automotive MES with Order Execution Management, Sequence Management, Supplier Broadcast, and Error Proofing based on Proficy Tracker Proficy HMI/SCADA CIMPLICITY for all plant floor HMIs Active Directory for User Mgmt BizTalk Server for ERP connectivity SQL Server as a basis for all configuration, runtime, and historical information Customer Results/Benefits Engineering team 75% smaller than competition Maintenance training time reduced by 70% Engineering training time reduced 50% 80% integration cost reduction in subsequent projects Near Six-Sigma Quality and Up-Time, highly available solution

17 With the new Microsoft Application Platform and HP infrastructure our SAP system performance is 3 times faster than our previous Sun/Solaris/Oracle solution. We are saving on licensing, hardware, and on systems integration and ongoing administrative and data management costs. Ahmet Ihsan Ceylan, Chief Information Officer, Arçelik Turkey s Arçelik Moving 5 Terabyte SAP database from Oracle to SQL Server 2008 As Arçelik prepared to update the infrastructure supporting its SAP enterprise resource planning (ERP) deployment Evaluated platforms to see which provided the best performance and lowest total cost of ownership. New PLM system being implemented Arçelik migrated its SAP ERP solution from a Sun/Solaris/Oracle technology stack to the Microsoft Application Platform and SQL Server running on Windows Server 2008 Enterprise operating system. Performance 3 times faster Easy migration Greater resource efficiency Lower total cost of ownership

18 Customer experience is what differentiates Dell from others in our industry. The evolution of our direct sales model has paved a very efficient way to reach our customers. Michael Dell Chairman, Dell New Dell sales tool reduces sales call times, substantially improves profitability 40 different information systems to understand and meet customer needs Manually switching between shopping cart, order history, and support history Configuring an order and generating a quote required complex text and code entries Deployed the Integrated Dell Desktop to 8,000 representatives Used.NET Smart Client and Web Services interfaces, designed from the ground up to support call center sales processes Decreased call duration by 10% or more Decreased rep training time by 45% Improved profit per sale 9x ROI Decreased lines of code by 19%

19 Manufacturing Partner ecosystem

20 Enhance Consumer Connection with on-line services Easier to integrate Software that is Connected Familiar and easy to use and deploy People, Business Networks, and Consumers Widely used and Continually evolving Innovative to meet your needs Empower multi-enterprise business networks to drive shared performance goals Partner Solutions Supported by large ecosystem