Is It Time to Consider Kronos Cloud Services?

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1 Is It Time to Consider Kronos Cloud Services? Key benefits Free your valuable IT resources to focus on core business initiatives Retain complete control over workforce management functions Optimize system availability, performance, scalability, and reliability You ve invested in a Kronos solution to automate your workforce management processes and achieve bottomline value. But even if you ve purchased licenses, deployed your application(s) on site or with a third-party hosting service, and trained members of your IT staff to support your solution, Kronos Cloud Services may still make good business sense for your organization. Stay one step ahead of system issues with proactive application management and monitoring Enjoy predictable monthly costs Manage risk and promote long-term success of your workforce management solution

2 ! If any of the following seven scenarios sound familiar, our application management and/or hosting services may be able to help you save money, free up IT resources, and better focus on your core business. 1. You re upgrading to a new version of Kronos software. If you re upgrading to a new version of Kronos software and require new servers, you can avoid a substantial capital expenditure by moving to a Kronos hosting model with application management services. You will be assigned a Cloud Services program manager who facilitates service delivery every step of the way for faster time to upgrade. What s more, Kronos hosting services with application management can help accelerate your return on investment (ROI) by: Reducing support staff costs and the risk of downtime Eliminating the cost to house and maintain hardware, operating systems, and databases required by the Kronos solution Enabling re-allocation of IT support staff to focus on strategic systems Replacing a capital expenditure with a predictable monthly operating expense Not interested in moving to a hosted model right now? We can still set up a temporary hosted environment to test your system upgrade, minimizing the risk of business disruption. 2. Your IT department is overwhelmed, but you want to maintain control over your Kronos applications. Even if you ve already trained members of your IT staff to support your Kronos system, you have to consider whether performing routine application management tasks is the best use of their time. After all, according to a recent THINKstrategies report, today more than 80 percent of an IT organization s budget is consumed by basic maintenance costs, limiting their ability to achieve greater business benefits from their technology investments. With Kronos Cloud Services, our experts will proactively manage your applications, freeing IT resources to focus on core business initiatives. You maintain complete control of all workforce management functions while we keep your Kronos system operating smoothly and cost effectively so it delivers continuous value. Best of all, we provide all these services for a predictable monthly fee.

3 With our application management services, you can count on Kronos business and technical resources to keep your system current with the latest service packs and legislative updates; make ongoing configuration changes; and perform daily and weekly backups. This way, you know your system is always up to date, minimizing your compliance risk and maximizing ongoing value. We can even provide continuous monitoring of your system, making sure that common errors like actual license usage and data import/export failures are caught before they impact your users. Under our watchful eye, your application will be tuned for optimal performance and reliability. It s a great way to manage risk without adding to your IT staff s workload. 3. You ve received a corporate mandate to outsource non-core systems so your organization can focus on core competencies. Economic uncertainty, growing competition, and employee dispersion are driving organizations of all sizes to reassess how they deploy and manage their enterprise applications and administer associated business processes. In response to these challenges, many organizations are issuing corporate mandates to outsource non-core systems, so they can focus limited IT resources on supporting core competencies that drive competitive advantage. If you ve received a corporate mandate to outsource your workforce management system, rest assured that Kronos Cloud Services can handle all the technical issues involved in managing, monitoring, or even hosting your Kronos solution. Our flexible Cloud Services offerings enable you to achieve high system availability and performance so you realize maximum value from workforce management automation. At the same time, they allow you to retain control of workforce management functions while offloading day-to-day system operations. 4. You re acquiring / divesting a new company or division and need to merge workforce management systems or find a new home for the newly divested business. Planning a merger, acquisition, or other business consolidation or divestiture that involves merging or separating workforce management systems or adding large numbers of employee records to your existing Kronos system? Kronos Cloud Services can help. Whether you choose to keep your workforce management system in house or move to a hosted model, we can take the stress off your IT team by handling any configuration changes, software integration issues, and testing that may be involved in the initial system merger. In addition, Kronos Cloud Services can proactively manage your system going forward performing routineupdates and tuning, monitoring your applications, and addressing your ongoing integration and configuration management requirements. Kronos Cloud Services offering has helped us in three key ways. First, it allows us to free up resources for other projects. Second, we avoid expenses related to the purchase of hardware and operating systems. And finally, we benefit from the knowledgeable Kronos staff members who ensure that the application is running smoothly at all times. Tina McGahey, Director, HRIS, Payroll and Compensation Wexford Health Sources

4 5. You ve been using a third-party data center to host your Kronos solution, but are less than satisfied with application availability, security, and / or performance. Kronos can host your workforce management solution at one of our secure remote facilities with guaranteed 99.5 percent availability. With Kronos Cloud Services, you not only get 24x7 access to your solution without having to purchase additional hardware, operating systems, or RDBMS, but you also gain peace of mind knowing that experienced Kronos technical consultants are managing your system. At Kronos, the security of our customers data is a top concern. That s why our hosting centers feature fully redundant network architectures with multi-layer security protocols that protect data against unauthorized access. 6. You re experiencing delays in the hardware procurement process, but still need to meet key implementation or upgrade schedule milestones. 7. you use multiple Kronos products, support multiple Kronos databases at multiple sites, and / or have customized software and reports. Kronos can have a temporary hosting environment available for your use in as little as 24 hours. A temporary environment can come in handy for testing and training, too, so you can avoid lengthy delays in the implementation or upgrade process. There s no long-term commitment, and when you no longer need it, the environment simply goes away along with the associated expense. You can seamlessly migrate from an in-house Kronos deployment to a hosted model with application management services even if you use multiple Kronos products or databases distributed across multiple sites, or have made extensive customizations to Kronos software applications or reports. All customizations will be documented and tested as part of the migration process to help ensure our ability to successfully manage your solution going forward. For me, Cloud Services proved themselves in the first hour. Oren Youngstein, Assistant Director of Technology City of Strongsville, Ohio

5 Kronos Cloud Services: Delivering the experience you expect As a Kronos customer, you know first-hand that our workforce management solutions provide the complete automation and high-quality information you need to control labor costs, minimize compliance risk, and improve workforce productivity. But your Kronos solution can deliver continuous value only if it is properly managed over time. So if tight budgets, limited IT resources, or shifting corporate priorities are impacting your ability to maintain high system availability and performance, it may be time to consider using Kronos Cloud Services. We ll maintain, support, and/or host your workforce management solution so you can focus on growing your business. It s just another way that Kronos delivers the experience you expect. Kronos Cloud Services Offering: Kronos Cloud Hosting Services include: Complete support of IT infrastructure including computer hardware, operating systems, and databases systems required to run your Kronos application(s) Server security and management Service pack installation Legislative update installation Software version installation Maintaining and monitoring databases Service level agreements with guaranteed 99.5% availability Kronos Application Management Dedicated Kronos program manager to facilitate service delivery Service pack installation Legislative update installation Software version installation Quarterly system health checks Database performance tuning Application monitoring and troubleshooting Design and implementation of application configuration changes and additions Service level agreements with guaranteed 99.5% availability Kronos Incorporated 297 Billerica Road Chelmsford, MA More information about Kronos customer success stories may be found at , Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be the trademarks of their respective owners. All specifications are subject to change. All rights reserved SV0040-US