Creative Ways to better Manage your Infrastructure, new and emerging Technology. Karen Stewart Esri Canada

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1 Creative Ways to better Manage your Infrastructure, new and emerging Technology Karen Stewart Esri Canada

2 Traffic camera Electric wiring Information portal Road signage Viaduct Traffic sign Canal Fleet Vehicle Guard rail Traffic sign Rail Mile marker Noise barrier Light structure Landscape Striping Pavement

3 Public Works Streets, Roads, and Bridges Water and Wastewater Sign Management Bridge Inspection Solid Waste Parks and Grounds Fleet and Equipment System Maintenance Sanitation Snow Removal Weed Control

4 Public Infrastructure Challenges Natural Resources Economic Development Urbanization Public Outreach Land Use Resource Shortage Climate Change Technology Agency Coordination Permitting Loss of Nature Impacts Population Growth Level of Service Funding Regulations Asset Management Pollution

5 What you really want Get your work done effectively and efficiently Manage and Maintain your assets Work Orders, Inspections, Asset Management Sustain all of your hard work Risk Management/Mitigation Communicate Effectively to all Stakeholders Work together Your Work is really One Initiative

6 Data Accuracy and Management 40-60% of Engineers Time locating and validating information 20-50% Reduction in Project Delivery Time with effective data and information communication 30% of Project Costs is poor communication between systems Save up to 14% of O&M Costs with effective data management from the early project stages

7 PLAN COLLECT ANALYZE DESIGN CONSTRUCT ASBUILT OPERATE Organization-wide Data Management Microsoft Excel

8 Why Asset Management?

9 What if?

10 Capability Condition Condition 1 Excellent Do Nothing 2 3 Good Maintain Fair 4 Poor Rehabilitate 5 Very Poor Replace Failure 100% Useful Life (%) Time

11 Capability Expected Condition Time

12 Capability Unknowns 1 Material Geography Construction Manufacturer Time

13 Asset Management Principles Age Condition Depreciation vs. Useful Life Condition can be a spatial problem GIS Understanding the temporal and spatial nature of your assets... GIS is essential to asset management

14 Brings Maps Into Everyday Office Microsoft Office Enterprise Systems Spreadsheets Esri Maps for... Office IBM Cognos SharePoint MicroStrategy SAP Salesforce Dynamics Providing Integrated Mapping, Spatial Analysis, and Reporting

15 A Living Atlas Ready to Use Best Available Global

16 Systems Integration CMMS SCADA Fuel System Fleet Management Engineering Modeling One Call Service Request Online Capital Planning Software Pavement Management Systems Property Management Utility Billing - Improves data accuracy/quality - Improved access to information - Eliminates data input duplication - Streamlines workflows

17 Support the Entire Organization Knowledge Workers Executive Access Public Engagement Work Anywhere Enterprise Integration Professional GIS ArcGIS Anywhere Any device Any time

18 Business Intelligence Your Work

19 What you do is Important

20 Let s take a look at what others are doing

21 City of Surrey Improved Decision Making 2008 Maintenance Request 2009 Capital Clustering, frequency, and costs of unplanned maintenance

22 Benefits: City of Surrey Evaluation of Service Requests/Work Orders for Capital Planning Trends 3 Week Process Engineering Tech Full time at $26.00/hour VS. 5 minutes today ($2730 vs. $2.17) Determine Number of reported Water Main Breaks in 2007 and plot locations 1 to 2 Months elapsed time vs. 15 minutes today Track, Analyze, Report over 50,000 Service requests per year 20,000 Solid Waste, 13,000 related to roads By week, day, truck, area, crew, type, etc. 13,000 road related enabled operations to get more funding Proactively jump on issues as they arise Pinpoint and correct issues immediately Provides ability to deal with external resources effectively Issues can be quantified

23 Surrey - Internal Marketing

24 City of Surrey Tools Zoom to Map Tile - Zoom to selected Surrey map tile from list Document Search Search as-built drawings for infrastructure based on user specified rectangle uses cross reference tables to search each infrastructure object on map Crew Tracker (GPS) Management Tool to find location of crews (current, archive)

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27 A few more ideas Township of Langley - GeoSource, Ortho Imagery Development Activity, Business Licenses, Fire App City of Nanaimo - Streetscape Imagery District of Sechelt Asset/Maintenance Management and Permitting (CLGDM) FVRD GIS Database using MMCD and CLGDM City of Fort St. John Asset/Maintenance Management District of North Vancouver GeoWeb City of Vernon Capital Planning, Sewer Treatment, Sign Inspections

28 Where are the calls coming from?

29 Creating a link between calls for service & Infrastructure Renewal Road Assets & Road Calls for Service Density

30 Creating a link between calls for service & Infrastructure Renewal Water Assets & Water Calls for Service Density

31 SELECT ROAD CLASS = Collector OR Arterials AND CONDITION = Overlay OR Full Base Repair Capital Planning

32 Maintenance Management: Sewer Treatment

33 Maintenance Management: Water Main Flushing

34 Maintenance Management: Traffic Sign Inspections

35 A few more ideas Town of Banff - Taking advantage of Esri CLGDM and Templates

36 Story Telling Templates powerful medium for communication and collaboration

37 Sample Esri Resource Templates Canadian Municipal Government Data Model ArcGIS for Canadian Municipalities, ArcGIS Online public group All Public Works SnowCOP/Barricade Tool Operations Dashboard Operational Awareness Network Editing Asset Information Management Citizen Service Request Stakeholder Engagement Capital Improvement Planning Planning & Analysis Hydrant Inspection Configuration of Collector Mobile Map Field operations and maintenance

38 Canadian LGT 1. Election Results - Underway 2. My Government Services - Underway 3. Executive Dashboard 4. Citizen Service Request Hydrant Inspection Barricade Tool Common Operating Picture Land Use Public Notification Park and Recreation Finder Public Information Center Emergency Management Maps Damage Assessment Water Utility Operations Dashboard

39 Be Innovative Pursue solutions to local challenges Maps are part of everything today Look for new ways to use technology to help You can pull your Excel Spreadsheets into Maps Think about where you gather data from Most databases can be integrated (Finance, Maintenance Management, Pavement Management, etc.) Work with your consultants and engineering firms

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41 Across the Country City of Waterloo, ON Stormwater Rates City of Saint John s, NFLD AVL application Cities of Ottawa & Oakville, ON - Urban Forestry Lethbridge Electric, AB - WORMS (Work Order Management System, Lethbridge Explorer, Property Information, Community Links (Interactive Webmaps) Strathcona County, AB Internal Service Request and Citizen Portal Town of Rothesay, NB Asset Valuation

42 More Ideas Greater Sudbury, ON - Water D&C & Roads, Treatment Plants,Parks, Transportation, Capital Projects & Inspections York Region, ON - Water/Wastewater Digital Submission CAD Standards; Transportation Asset & Maintenance Management

43 Questions? Karen Stewart Public Works, Industry Manager Office Cell For more information, visit