PulseRCM Testimonials

Transcription

1 Billing & Collections Services PulseRCM Testimonials Find out what practices have to say about PulseRCM Billing & Collections Services. pulseinc.com :

2 PulseRCM: What s in it for you?

3 PulseRCM Billing & Collections Services Practice Made Profitable Our billing and collections service, PulseRCM (Revenue Cycle Management), supports your practice s financial functions with experienced, results-focused, certified coders, as well as billing and collections experts. PulseRCM is the perfect solution for physician practices that want to focus on delivering healthcare to patients, while Pulse focuses on the financial health of your practice. Because Pulse uses comprehensive claims scrubbing rules, our clients receive optimal billing rates and first-time claim acceptance rates averaging over 98%. PulseRCM consistently delivers higher collection rates, shorter payment cycles and reduced operating expenses. The chart below provides a sample of results PulseRCM has delivered for an array of practices, measured against MGMA industry benchmarks, by specialty. MEDICAL SPECIALTY PULSE PERFORMANCE MGMA BENCHMARK PULSE ADVANTAGE Chiropractic** days Dermatology*** days Family Medicine days General Surgery days Infectious Disease** days Internal Medicine days Neurology** days OBGYN days Orthopaedic days Pulmonary** days * DAR benchmarks are all based on the median MGMA Cost Survey for Single Specialty & Multi-specialty Practices, 2012 Report based on 2011 Data, 2012 MGMA-ACMPE ** Specialty not listed individually. Benchmarks are from the Single Specialty Non-Surgical category *** Specialty not listed individually. Benchmarks are from the Single Specialty Surgical category Complex Processes Simplified The flow of payments between parties in the provision of healthcare services follows a vast network of payers and payees. The relationship between these parties is complex, requiring constant maintenance and careful management in order for practices to optimize allowable charges and receive payments in a timely manner. Historically, much of a practice s revenue potential has relied upon the relative ability of their own billing and collections people and the technology available to them. Unfortunately, a new and constantly evolving healthcare ecosystem can create confusion and misunderstanding that drains profitability away from a practice, and failure to adhere to complex payer rules can create legal liability for those submitting claims. PulseRCM tips the balance back in favor of the practice with experienced, dedicated staff, proprietary technology, and a pay-for-performance model that keeps the focus on maximizing practice revenue. Our true, end-to-end RCM services include many options other vendors can t or won t provide: Charge coding, entry and review Electronic claims submission Electronic claims status Electronic claims management - Payment posting - Re-filing of denied claims - Appeals of claims Managing accounts receivable Workflow and metrics analysis - Financial performance - Operations efficiency Best practices comparison Provider credentialing and registration with payers Payer performance - Ranking - Negotiations - Compliance Customized patient statements Patient collections Performance reporting

4 Practice Leaders Evaluate PulseRCM Billing & Collections Services Derek Armstrong Chief Executive Officer, Midwest Orthopaedic Center, Peoria, IL FIRST-PASS CLEAN CLAIMS SUBMISSION % We use the full range of Revenue Cycle Management services from Pulse. We benchmark RCM performance, and we re in the top 10% of our specialty, with a 98.7% clean claims submission rate on the first pass. Any claims that are denied or need to be reworked, Pulse handles the follow-up. We ve realized an increase in our charges, a significant increase in receipts and fewer days in A/R. With Pulse, we definitely achieve better cash flow and position. NET CHARGES % HIGHER NET RECEIPTS % HIGHER PULSERCM BILLING & COLLECTIONS DELIVERS HIGHER CHARGES AND RECEIPTS Georgette Schwartz Practice Manager / Director of Nutrition Services, Advanced Medical Therapeutics, Boca Raton, FL We re very satisfied with the performance of Pulse. Our standard of care combines conventional and complementary medicine. Pulse works with us to ensure we know which services we can bill, which we can t and how to submit those claims to avoid problems and collect charges in a timely manner. We definitely recommend Pulse. Dr. Joseph Hermann, M.D. Lakewood Family Medicine, Lakewood, CO With PulseRCM, we ve cut staffing costs by $100,000, reduced days in A/R by half or more, and our revenue is up over 25%. We re upgrading our facilities and equipment and are paying bonuses. Our staff is relaxed and confident, and our patients are happier than ever. IN-HOUSE BILLING & COLLECTIONS + 25 % PulseRCM BILLING & COLLECTIONS YEAR-OVER-YEAR 25% REVENUE INCREASE To learn how PulseRCM can improve your revenue, call or Info@pulseinc.com

5 Higher revenue, lower costs, fewer days in A/R and greater peace of mind with PulseRCM Billing & Collections Regina Dedeaux Practice Administrator, Jackson Cardiology Associates, Jackson, MS We had always handled billing and collections in-house, but that s never easy. As soon as we d get people trained, another practice would hire them away so that s money walking out the door. Engaging PulseRCM Billing & Collections immediately reduced our staffing costs by $60,000, shortened our days in A/R and our revenue is up 20% in the first year. Jinny Freeman Practice Administrator, Spell Fitch Women s Care, Kansas City, MO We had a contract with one of the biggest names in RCM, but they were providing almost no value and loading our agreement with add-on charges and hidden costs. We moved our business to Pulse and we never looked back. Pulse makes our problems their priorities, treats us like a partner, works and watches our claims, and brings us new ways to save time and money. It s important to be able to trust the people who handle your money. Call Pulse. 20 % REVENUE INCREASE Contact us to schedule a Free RCM Assessment! Call Pulse today at or us at Info@pulseinc.com to schedule a free, personalized consultation and discover how we can help you maximize your revenue and protect your profits. pulseinc.com :

6 To learn how PulseRCM Billing & Collections Services can benefit your practice, call or us at Pulse cares for your practice, as if it were our own. Wichita, KS : Kansas City, MO : Toronto, CAN 3020 North Cypress Drive Wichita, KS Pulse is consistently in the Top 1% of HIT developers nationwide! Here are some of our accomplishments: Pulse Complete EHR Version # R00 Version # R01 Version 5.0 # R00 Version # R00 Version 4.2 # R00 Full certification details & disclosures can be found at solutions/ehr pulseinc.com :