Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: ISP Proxy Server Project ID: TP7186PS Leadership Group: Information Technology Steering Committee Department: Information Technology Division: Technical Systems and Networking Project Sponsor: Carl Wilson Date Requested: 6/8/16 PM Customer No. 186 Request Type: IT Team Name: Network Services New Development IT Team No: P Project Manager/Leader: Jerry Cadreau Account Number: 173 Account Description: Technical Systems and Networking Customer Name: Information Technology Grant Funded? No Mandate? No Mandate Source: Project Goal To implement an Internet Service Provider (ISP) Proxy Server so that internet usage is controlled, security is increased and bandwidth usage is reduced. Business Objective To perform overall strategic and project management activities so that project execution is timely with appropriate governance, quality and cost controls. Major Deliverables Detailed Project Plan Communication Plan Issue Log Approach Solicit feedback from stakeholders to determine project estimates and resource availability Create detailed Project Plan and Work Breakdown Schedule Detail anticipated costs and benefits (ROI) Develop protocol for communications and project reporting (Communication Plan) Create Issue Logs Present to IT Steering Committee for approval Manage project budget, resources and timeline Form Rev. 9/1/212 Page 1 Project Rev. 7/14/16

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: ISP Proxy Server Project ID: TP7186PS Business Objective To implement an ISP Proxy Server Major Deliverables Requirements document RFP Negotiated Scope of Work and contract. User documentation Technical documentation Approach Document requirements Create and issue RFP Respond to vendor questions and evaluation RPF responses Select vendor, create Scope of Work, negotiate contract Document technical specifications Complete Technical design review Gain Technical design approval Install Proxy server and configure Pilot IT staff Resolve any issues Communicate to County staff about new proxy server Determine if there are sites that need to be included in proxy settings Implement proxy server Resolve any issues that occurred after implementation Research & Analysis NACO Research Research conducted Nothing Found Gartner Research Recommendation Research conducted Nothing Found Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users Divisions Leadership Groups All All Technical Services and Networking Form Rev. 9/1/212 Page 2 Project Rev. 7/14/16

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: ISP Proxy Server Project ID: TP7186PS Risk Business Environment Low Little or no impact to existing business processes. Technical Environment Low Proven and previously implemented technologies. Assumptions Staffing IT staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Project Sponsor Carl Wilson As needed. Facilities None identified. Technical Funding Information Technology Other Priority Constraints Exclusions Form Rev. 9/1/212 Page 3 Project Rev. 7/14/16

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: ISP Proxy Server Project ID: TP7186PS PROJECT PHASE AUTHORIZATION Phase(s): All Total Estimated Application Services Hours: Cost: Total Estimated Technical Systems Hours: 794 Cost: $7,252 Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 794 Cost: $7,242 Previously Approved Development Hours: Cost: Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 794 Cost: $7,242 Form Rev. 9/1/212 Page 4 Project Rev. 7/14/16

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: ISP Proxy Server Project ID: TP7186PS Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 9/1/212 Page 5 Project Rev. 7/14/16

6

7 Project Summary As Of: 6/2/16 Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: 5,76 5,818 5,876 5,935 5,994 6,54 35,436 Costs: Development Services Subtotal: 9,795 9,795 Subtotal: Software Subtotal: 25, 25, Infrastructure Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings 5,76 5,818 5,876 5,935 5,994 6,54 35,436 Annual Total Costs 115, ,795 Annual Return on Investment (11,35) 5,818 5,876 5,935 5,994 6,54 (8,359) Annual Costs/Savings Ratio 21.33%.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings 5,76 11,578 17,453 23,388 29,382 35,436 35,436 Cumulative Total Costs 115, , , , , , ,795 Cumulative Return on Investment (11,35) (14,217) (98,342) (92,47) (86,413) (8,359) (8,359) Cumulative Cost/Savings Ratio 21.33% 1.16% % % 394.1% % % Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager ISP Proxy Server ROI.xlsx/Project Summary Date Printed: 7/11/216 Page 1 REV: May 31, 26

8 Savings Detail As Of: 6/2/16 Project Savings Category Unit Desc Rate per Unit Annual Multiplier Benefit/Savings Description Budget Category/Funding Source Units Total Savings Reduction of time required to resolve malware issues Cost Avoidance HR , Faster internet access for common sites that have been saved in cache Intangible Benefit Increased control over internet sites that are accessed Intangible Benefit ISP Proxy Server ROI.xlsx/Savings Detail Date Printed: 7/11/216 Page 2 REV: May 31, 26

9 Savings Detail As Of: 6/2/16 Benefit/Savings Description Project Savings Category Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 Reduction of time required to resolve malware issues Faster internet access for common sites that have been saved in cache Increased control over internet sites that are accessed Cost Avoidance Intangible Benefit Intangible Benefit x x x x x x 5,76 5,818 5,876 5,935 5,994 6,54 ISP Proxy Server ROI.xlsx/Savings Detail Date Printed: 7/11/216 Page 3 REV: May 31, 26

10 Savings Summary As Of: 6/2/16 Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Reduction of time required to resolve malware issues 5,76 5,818 5,876 5,935 5,994 6,54 35,436 Cost Avoidance Subtotal: 5,76 5,818 5,876 5,935 5,994 6,54 35,436 Intangible Benefit: Faster internet access for common sites that have been saved in cache Increased control over internet sites that are accessed Savings Total: 5,76 5,818 5,876 5,935 5,994 6,54 35,436 ISP Proxy Server ROI.xlsx/Savings Summary Date Printed: 7/11/216 Page 4 REV: May 31, 26

11 As Of: 6/2/16 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier IT Hours - New Development Development Svcs IT - Information Technology / 173 HR , x IT Hours - New Development Development Svcs IT - Information Technology / 173 HR 138 IT Hours - New Development Development Svcs IT - Information Technology / 173 HR 138 IT Hours - New Development Development Svcs IT - Information Technology / 173 HR 138 IT Hours - New Development Development Svcs IT - Information Technology / 173 HR 138 IT Hours - New Development Development Svcs IT - Information Technology / 173 HR 138 ISP Proxy Server IT - Information Technology / 173 EA 1 25, 25, 1. x Laserprinter 2 - Maintenance 1,28 Laserprinter 3 - Acquisition Laserprinter 3 - Maintenance 1,86 Image Workstations - Acquisition Image Workstations - Maintenance 3,496 Terminals - Acquisition Terminals - Maintenance 644 PRTR w/term ID - Acquisition PRTR w/term ID - Maintenance 1,72 PRTR w/o TERM ID - Acquisition PRTR w/o TERM ID - Maintenance 1,72 PC Maintenance User Owned 2,34 Printer Maintenance User Owned 1,72 Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade Infrastructure Server - Maintenance Infrastructure Server Sftwre - Acquisition/Upgrade Infrastructure Server Sftwre - Maintenance Infrastructure Internet Access Infrastructure 18 Project Staff Training Training User Training Training Affects Projec Y1 Y2 Y3 Y4 ISP Proxy Server ROI.xlsx/Cost Detail Date Printed: 7/11/216 Page 5 REV: May 31, 26

12 Cost Detail As Of: 6/2/16 t ROI? Potential Cost Extensions Cost Description IT Hours - New Development IT Hours - New Development IT Hours - New Development IT Hours - New Development IT Hours - New Development IT Hours - New Development ISP Proxy Server Laserprinter 2 - Maintenance Laserprinter 3 - Acquisition Laserprinter 3 - Maintenance Image Workstations - Acquisition Image Workstations - Maintenance Terminals - Acquisition Terminals - Maintenance PRTR w/term ID - Acquisition PRTR w/term ID - Maintenance PRTR w/o TERM ID - Acquisition PRTR w/o TERM ID - Maintenance PC Maintenance User Owned Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Internet Access Project Staff Training User Training Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Software Software Software Software Software Infrastructure Infrastructure Infrastructure Infrastructure Infrastructure Training Training Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 9,795 25, ISP Proxy Server ROI.xlsx/Cost Detail Date Printed: 7/11/216 Page 6 REV: May 31, 26

13 As Of: 6/2/16 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 9,795 9,795 Development Services Subtotal: 9,795 9,795 : Subtotal: Software: ISP Proxy Server 25, 25, Software Subtotal: 25, 25, Infrastructure: Infrastructure Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 115, ,795 ISP Proxy Server ROI.xlsx/Cost Summary Date Printed: 7/11/216 Page 7 REV: May 31, 26

14 Assumptions As Of: 6/2/16 Date 2-Jun-16 Assumption Description Savings Detail - Reduction of time needed to resolve malware issues is based on the ISP proxy server eliminating 15 calls per month to resolve issues involving malware issues. Each incident is estimated to save 15 minutes. ISP Proxy Server ROI.xlsx/Assumptions Date Printed: 7/11/216 Page 8 REV: May 31, 26