Value Stream Services

Transcription

1 Offering Overview Value Stream Services Ensure new offerings and transformed applications deliver their predicted business value and supercharge your digitally powered business velocity with Cognizant s Value Stream solutions. Offering Overview May 2018

2 Shorten Time to Value for New and Transformed Applications ENSURE DEVELOPMENT EFFORTS MAP TO ACTUAL BUSINESS VALUE Organizations invest heavily in digital to gain quantum leaps in business performance. Achieve that goal with less risk, lower costs and more assurance that new and transformed applications will meet your customers expectations and your business objectives. Value Stream solutions from Cognizant provide clear maps for how existing systems, processes and people must change to support new and enhanced offerings. This holistic approach helps ensure smooth integration with backend systems and a better stakeholder experience. Then we rapidly build and test multiple iterations of your app, refining it with actual customer feedback, to ensure it meets your business objectives using metrics we build right into the app. With Value Stream, you gain clarity about your organization s return on its digital investments, from hard numbers on IT performance to measurable business outcomes. Improve velocity to market and realize more business value sooner from new offerings and enhanced services with Cognizant s Value Stream solutions. 2

3 REDUCE RISK, COST AND TIME TO VALUE WHILE INCREASING PREDICTABILITY From greenfield developments to large scale application portfolio transformation, our Value Stream solution helps align your business, application and technology operating models so new offerings generate business value more quickly. We combine a proven methodology, a unique automated portfolio assessment tool and techniques like fast prototyping and market testing to accelerate your time to value while reducing risk and costs. We also build your outcome metrics directly into an app s code, giving you unprecedented visibility into whether and how well the offering is meeting business objectives. In addition, the code enables greater visibility in IT performance, including velocity of delivery, release frequency, lead time to change, mean time to recovery, etc. Value Stream and Greenfield Developments We help ensure the success of new experiences by mapping your business and IT value streams to the desired business outcome. We deliver more than assessments: we create minimally viable products and test these with actual customers to confirm whether the offering meets customer expectations. Feedback from each iteration informs the journey map, ensuring it reflects reality and remains updated to guide additional development. Value Stream and Application Transformation We help speed decision making about which applications and systems to transform and modernize to achieve specific business objectives with our automated portfolio assessment process. Our unique automated assessment tool identifies your high value applications and clearly outlines details required investments and calculates their return, whether from rebuilding the app or re-platforming it. The information helps your organization make optimal decisions about priorities and resource deployment to drive desired results Complete Value Stream Capabilities We draw on the following capabilities to ensure all business, operating and technology integration and dependency issues are identified for greenfield developments and application transformation: Automated portfolio assessment. Our tool takes literally minutes to assess the potential issues in modernizing legacy applications or integrating a new offering. Armed with this information, teams can make intelligent decisions to find the optimal balance of: Business value of applications Technical feasibility Risk of changing applications Cost to change Time Benefits Economic and Business Impact. We conduct a business analysis to determine cost benefit starting points, using such tools and calculations as: Value mapping ROI and impact Alignment to digital transformation objectives. Technical Feasibility. We build a view of the landscape and analyze target applications to assess technology issues such as cloud readiness. We then score and sequence these to set priorities and make application and portfolio rationalization recommendations. Journey Map. We make recommendations for maximizing the impact on the entire portfolio Backlog prioritization Execution model Stakeholder change adoption Immersive experiences CI/CD foundation and scaling 3

4 IMPROVING BUSINESS VELOCITY AS PART OF A COMPLETE SUITE OF DIGITAL TRANSFORMATION SOLUTIONS Our proven Value Stream methodology helps ensure your greenfield development and application transformations unlock business value and deliver projected ROI by identifying all business and IT processes that must align to create new value. Our Value Stream process follows this clear methodology: Determine business transformation goals. We detail your business priorities, objectives and market differentiation; catalog current initiatives and investments; build leadership support; and develop a hypothesis about value creation opportunities based on. Business value dimensions that address the transformation goals Associated change management needed to attain the transformation Need for managing enterprise transformation programs to deliver the goals Conduct value stream analysis. We conduct high level mapping of applications to the business value chain. We analyze your applications portfolio based on value dimensions such as business value and differentiation, lifecycle stage, velocity needs, business scalability, resiliency needs and process re-engineering. We analyze organizational readiness and identify change management implications, including effects on stakeholders, business and IT operating models, the current extent of the Agile mindset internally, skills required, etc. We socialize via an industry best practices-based framework and incorporate customer feedback to develop future operating models, such as a cloud native framework, DevOps, continuous delivery, etc. Define future operating model. We establish the future-state operating model for the pilot, analyze pilot applications in detail and define the future-state architecture Prototype and pilot. We define minimum viable products, KPIs and success criteria for pilots. Agile methodology and sprints enable us to develop and test multiple iterations quickly to gauge performance against outcomes. Assess pilot results. We monitor and evaluate pilot results and share findings with leadership, then incorporate findings and leadership feedback into the transformation roadmap. We build the future state infrastructure and/or platforms and re-engineer pilot applications for deployment on them. These activities also inform our Transformation Enablement and Leadership, Managed Innovation, Application Transformation and Change Adoption solutions that enable your organization to make steady progress and generate meaningful returns on its digital transformation journey. QUICK TAKE Speeding Cloud Migration for a Financial Services Giant Financial services firm needed to reduce the cost, effort and delay of assessing applications for their suitability for the cloud. Cognizant s Value Stream Mapping (VSM) reduced the time required to assess each application from 40 hours to minutes, allowing this company to not only save time but also cost each year. 4

5 THE COGNIZANT DIGITAL BUSINESS ADVANTAGE Cognizant Digital Business has the unique ability to manage the concurrent transformation of business, operating and technology models. We have deep expertise in IT, operations and business strategy and understand how all must align to deliver your customers and employees the rich new experiences that lead to new market share, revenue growth and continued innovation. What sets us apart: Multi-disciplinary teams of social scientists, design thinkers, creative technologists, engineers and strategists on tap to help your organization create its future. Insight to code approach that draws on behavioral science, thick data about actual human behavior and analytics infused with AI to help ensure experience design and code development meet actual market needs, de-risking development efforts. Expertise in developing and deploying next-gen technologies, including IoT capabilities, AI, augmented and virtual reality, platform development and more. Investment in start-ups, including internally generated new business concepts through our Accelerator LaunchPad program; unique Collaboratory spaces for prototyping, design and scaling innovation. Flexibility to support a wide range of development environments, including Agile, waterfall and hybrid delivery approaches. Extraordinary depth of expertise across a wide range of industries, enabling us to bring industryspecific insights and experience to your opportunities and challenges. Wide ecosystem of technology partners ensuring we can bring virtually any capability to meet your needs. LET S GET STARTED Increase revenues and business velocity while gaining predictability about and ensuring the performance of new and transformed applications with Cognizant s Value Stream solutions. For more information, please contact Carol Houle; carol.houle@cognizant.com. 5

6 ABOUT COGNIZANT Cognizant (Nasdaq-100: CTSH) is one of the world s leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow World Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ USA Phone: Fax: Toll Free: European Headquarters 1 Kingdom Street Paddington Central London W2 6BD England Phone: +44 (0) Fax: +44 (0) India Operations Headquarters #5/535 Old Mahabalipuram Road Okkiyam Pettai, Thoraipakkam Chennai, India Phone: +91 (0) Fax: +91 (0) Copyright 2018, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means,electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.