HELPING YOU GET MORE FROM YOUR DATA AND DRIVE BUSINESS PERFORMANCE

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3 HELPING YOU GET MORE FROM YOUR DATA AND DRIVE BUSINESS PERFORMANCE Sempre Analytics will help you to uncover the value in your data to improve business performance. Our data experts specialise in delivering user solutions that are simple, engaging and intuitive. Our solutions simplify business processes and focus on solving business problems. We will enable you to bridge the gap between raw data and actionable insight. OUR EXPERTS WILL ENABLE YOU TO: We offer a comprehensive range of leading technologies including: Business Analytics solutions from IBM; Mobile Analytics from Roambi; governance & audit tools from Motio, and cloud-based planning solutions from Anaplan. These complementary technologies, combined with our unrivalled breadth of skills and experience, provide a holistic approach to any business analytics or performance management project. Improve Operational and Financial planning, budgeting and forecast accuracy Extend collaborative reporting capability for faster, more informed decisions Empower your business to analyse, interrogate and monitor key business metrics WORK WITH US AND THE RESULTS WILL SPEAK FOR THEMSELVES WE LL HELP YOU MAKE BETTER, FACT-BASED DECISIONS, WHEREVER AND WHENEVER YOU NEED TO. 2

4 Consultancy Services Our consultants have extensive industry knowledge across a wide range of business sectors including: Insurance, Construction, Retail, Oil & Gas, and many more. Sempre Analytics consultants have planned, implemented and deployed high profile projects in Sales, Risk, Finance, Operations and HR functions, amongst others. Data Integration Data Visualisation Mobilising Data Training Building an accurate, reliable and maintainable data repository that can scale with your organisation, is fundamental to the success of any business intelligence solution. As well as bringing together data from different sources, you ll want to improve the quality of your data, maintain and collaborate around your master data, and communicate the provenance of your data to ensure everyone s talking about the same number. We bring our expertise to every step of the process - the end result is a comprehensive, cost-effective solution, providing greater insight and improved decision making. Today, more than ever, there is a widespread expectation for immersive, engaging data at every level of business. But Data Visualisation is more than just creating colourful pie charts. Board level executives, regional managers, team leaders many data consumers rely on the instant insight that only a graphic can provide. When executed in the right way, data visualisation provides that insight and empowers users to make better decisions. Our data visualisation experts have developed a multitude of industry specific visualisations. Our simple yet engaging infographics, scorecards and dashboards have transformed reporting and data consumption for our clients. Modern organisations must be dynamic and quick to respond to changing situations and market conditions. Whether moving round your own premises or out on the road, you need instant access to Business Information that s secure, easy to use, engaging, and supports your decision making process. We provide the solutions and expertise to help you make this vision a reality. Getting the right training is imperative in ensuring the ultimate success of a project. Our training courses focus on engaging with our trainees, getting them hands on with the software, and empowering them to transfer their new found knowledge back into their business environment. We can meet your bespoke training requirements; whether you require classroom, on-site or even remote courses; we believe that training should enable rapid software adoption, delivered in a way that works for you. 3

5 As trusted advisors, our consultants work with you to fully understand your unique business needs and deliver an implementation plan to make sure your organisation gets real and immediate value from its investment. Our experience means we can successfully manage business process and organisational change; and in doing so, we ll mitigate project risk, and ensure success from day one. Guardian Services Wondering where to go next on your data journey or just need some assurance that you re doing things correctly? That s where our Guardian Services come into play, often in short, sharp bursts. As a trusted advisor to many of our clients, we help them to: define their Analytics Roadmap to meet organisational objectives; construct business cases; and provide assistance to show an expected return-on investment. This will often include assistance with product and vendor selection to ensure you buy a solution which meets your current and future needs. Over the years, we ve seen many different implementations of many different solutions which means we are well placed to review your slow running data warehouse; optimise the speed of your reports; or ensure your technical landscape meets your failover and disaster recovery expectations. Project Governance Every client that we work with is assigned an Engagement Manager who is responsible for the overall success of projects and provides a consistent point of contact within our services team. The Engagement Manager provides an escalation route for the customer and oversees the project from a commercial and delivery perspective. The Engagement Manager monitors progress and ensures that the long-term objectives of the stakeholders are met by anticipating and resolving short-termism and behavioural conflict. Many of our clients require closer day-to-day oversight - a more formal approach to project management is applied to these projects. In these instances a Project Manager is assigned who will take full ownership of project delivery from the client and ensure success. Big Data The ability to analyse Big Data remains a next-year focus for many of our clients, who concede that whilst there is undoubtedly untapped value in their data, they don t have the skills or know-how to scope out a business case, let alone deliver a solution to deliver on the promises made! We can help you to demystify how the analysis of Big Data can benefit your organisation and then help you build cost-effective solutions which deliver tangible benefits to your users. Whether it s analysing free-format surveys and social media data in order to understand customer sentiment, or integrating market and weather data to predict sales, our team of data experts can help you understand what s possible. 4

6 Ensuring Ongoing Customer Success Engaging with Sempre Analytics is just the first step to project success. The key to ensuring long lasting value in our clients investments, plus successful long-term relationships with Sempre Analytics, lies with our Customer Success team. Our professional team will work with you beyond the conclusion of a phase or project to ensure you can do more. By getting to know you and proactively applying their expertise and industry experience, opportunities for continual development and enhancement to your technical environment are realised and delivered by our team. Your Dedicated Customer Success Manager provides: A SINGLE CONTACT POINT Rapid response to licence, renewals, services and software queries Access to the wider experience that Sempre and our technology partners offer THOUGHT LEADERSHIP AND INSIGHT THAT SUPPORTS YOUR JOURNEY TO ANALYTICS MATURITY Regular updates on the latest product developments ensuring you stay close to technology innovation Technology overviews that introduce the benefits of our wider technology stack LICENCE ESTATE MANAGEMENT TO ENSURE YOU GET THE BEST VALUE FROM YOUR INVESTMENT Licence reviews and renewals alignment Account and licence upgrades and associated considerations and benefits 5

7 Support We believe our approach to support is what sets us apart from other service providers. Our support function is an integral part of our services team meaning we provide a joined-up approach to issue resolution rather than an isolated technical response. We don t think that it s good enough for a support function to provide a reactive approach to technical queries, or simply be a conduit through to the software vendor. We believe that you should be getting as much value out of your investment as possible, so we provide a proactive and value added approach. TECHNICAL PRODUCT SUPPORT Support desk with immediate access to an experienced technical resource A joined-up approach with input from your on-site and Customer Success teams Answers to those tricky how to questions as well as technical fault diagnosis APPLICATION SUPPORT & MAINTENANCE Tailored support plan for additional assistance beyond traditional product based support Remote service delivery based on an hourly call-off Report writing and maintenance and updating key reports Upgrade testing WE PRIDE OURSELVES ON REALLY GETTING TO KNOW OUR SUPPORTED CLIENTS. QUESTIONS SUCH AS WHICH VERSION ARE YOU ON? OR WHAT S YOUR ACCOUNT NUMBER? WILL BE A THING OF THE PAST. 6

8 What Makes Us Different? OUR VISION To be seen by our clients as their Trusted Advisor; to be known as one of the leading experts in the business analytics and performance management sector. OUR VALUES We are: Honest We will always offer transparent advice for our clients, and maintain integrity in all our business relationships. Innovative OUR TEAM Our reputation has been carefully built over the years and we re known for our highly experienced, knowledgeable and personable data experts. Whether it s new ways of looking at old problems, or evaluating the latest technologies, we strive to lead the pack. Committed We are dedicated to realising our vision, to providing exceptional service to our clients, and to nurturing our employees. Socially Responsible We recognise that Sempre Analytics must have a positive impact on the wider world beyond the business itself. 7

9 What Our Clients Say We are proud of the relationships we build with our clients. Our high levels of customer service and technical expertise ensure that customers expectations are often exceeded and much of our work comes from recommendation. Our clients range from FTSE 100 financial institutions to charities and our projects span from small tactical deployments to the global roll-out of multi-faceted projects. We see Sempre Analytics as a true business partner. Manuel Juen, Zurich Insurance Company Ltd. Sempre Analytics are responsive, flexible and solution-focused, and bring ideas from elsewhere that we can make good use of. James Bonnett, Prudential Working with the guys at Sempre has been like working with an extension of the team here at Crest. They are dynamic and work with our ever-changing requirements; never shying away from a challenge. Paul Thurlow, Crest Nicholson Sempre Analytics always make me feel very valuable, no matter who I speak to [and their consultants] always give 100%. Dipa Brevern, Martin Brower What I like about the Sempre Analytics service is the personal style and quality of product. Paul Harrington, Richmond Fellowship Tom, our consultant, is extremely hard-working, honest, knowledgeable, and is very friendly. Marnie Brooks, RSA Insurance Group 8

10 Our Technologies World class Business Analytics and Performance Management solutions. A complementary toolset designed to provide governance & audit capabilities to your Cognos environment. The slickest, most engaging and immersive reports you ve ever seen, accessible with just the swipe of a finger on your mobile device. Rapidly deployed, easy to use Modelling and Planning. A solution with zero IT requirements, all in the Cloud. 9

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