Oracle Innovation Hub Delivering solutions that are tested, proven, and designed for your business

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2 Oracle Innovation Hub Delivering solutions that are tested, proven, and designed for your business Experience our Global Oracle Innovation Portal Services Prebuilt Assets: Ready to use solutions, templates and accelerators Proof of Concepts: Prototypes of your To-be Business processes in our environment to help you firm up the decision making process Workshops and Demonstrations: Dedicated workshops and demonstration of our solutions Automation and Innovation Technology Automation Artificial Intelligence Cloud and Mobility Solution Coverage of Solutions (SureSMART Portfolio) Tech Mahindra's leading industry solutions (RADIAL) Preconfigured Technology accelerators (EDGE) Productivity Improvement Tools and Methods (ALOFT) Center Of Excellence: Providing Optimum Value Accelerated Solution and Creative Experience Design (ASCEND) Lab Get predictable output at much faster pace Predictability: Creating success stories Standardized Delivery Mechanism Dedicated resource pool Central Solution Repository State of the Art collaterals and artifacts Multiple Industry Domains and Business Functions Financials Transportation and Logistics Retail Banking Cloud Solutions Mobility 2

3 Highlights of offerings from Oracle Innovation Hub Enriching Customer Experience to provide tangible Productivity Improvement CONCERT ERP-EDGE Plus Rapid ERP Cloud onboarding solution MOVES Cloud Platform Solution for Public Sector AMS Automation TACTiX for Oracle Env Snapshot Patch Analyzer CAB On Cloud Customer acquisition & Billing for Utilities SRO Cloud solution for Logistics Industry Apparel xpress Solution for Retail Industry using Oracle Retail platform Cloud and Mobility EPIC Business Process Automation Solution MoSS Preconfigured solutions for Rapid customer deployment Implement ation MUCICX Multi channel customer experience platform ASCEND LAB Upgrade on Cloud Provision of Environments on cloud for customers on-premise upgrade. Comes as part of Plug2Cloud solution LEAP Logistics Platform Solution on Oracle Transportation Management Upgrade Epselon Automated Upgrade Assessment solution for Oracle Industrialized Delivery DEA Framework ADMS Localization Tool (CSL) Development Factory Development Automation FlexDeploy (DevOps) Data Conversion Automation (UDMF) Test Factory on OATS Knowledge Management 3

4 SureSMART Framework 4

5 Oracle SureSMART Framework Oracle SureSMART Framework an all round vision towards Solutions, Industrialization and Delivery Excellence. Solutions: The framework has Industry focused RADIAL Solutions, Oracle Package based horizontal EDGE Solutions which cuts across all industry domains and the Technology based ALOFT accelerators Industrialization: Our ASCEND Lab is dedicated for factory based delivery model and Experience Design. Delivery Excellence: As part of the Delivery Excellence framework, we have implemented rigorous processes and audits though the delivery cycle to alert well before the Risk actually hits Delivery Excellence RADIAL (Industry Focused Solutions) Oracle Innovation Hub EDGE (Package based horizontal Solutions) Industrialization and ASCEND Lab ALOFT (Technology accelerators 5

6 Cloud and Mobility Assets 6

7 Springboard to our Cloud Platform and leave your worries behind Plug2Cloud is an enterprise ready framework that integrates and supports applications to run in a consolidated manner on the Cloud as cost effective service. Built on Oracle s flexible infrastructure End-to-end capabilities with ability to adapt, scale or contract to the application and business needs. Allows for Service Level Management, governance, metering, billing, monitoring, reporting and capacity planning. Subscription based on customer service level requirements and actual usage. A fully automated Cloud aggregation Platform for Enterprise use. 7

8 About: Data2Cloud is an Oracle upgrade and data migration tool. Migrates on Premise ERP Data to Oracle Cloud with ZERO downtime. Addresses upgrade complexities such as large data volume, complex data reconciliations and limited downtime. Powered by Fusion application Pty Ltd Unique Features: Oracle on Oracle - Data2Cloud is built entirely on Oracle cloud PaaS, utilizing Golden Gate Cloud Service, Database Cloud service, Java Cloud Service and Integration Cloud service. Enables customers to run On Premise and Oracle cloud ERP applications simultaneously keeping the data in sync Built to handle large volumes of transactional data Complete freedom to continue transactions with On Premise ERP until business is 100% satisfied with data conversion and process configuration of the new system. As both systems are in Sync, manual data entry is not required. Alliance: Tech Mahindra Ltd and Fusion application Pty Ltd have partnered together to offer the end to end cloud migration solution Data2Cloud. The right blend of Fusion Application s product development expertise with Tech Mahindra s proven track record in successfully delivering complex Oracle implementation across the world make for a unique business proposition that draw on multiple strengths from our partnership. 8

9 ERP-EDGE Plus Rapid Implementation Suite Solution Overview Benefits Case in Point Target Customers ERP-EDGE Plus is a set of multiple functional and technical solutions, and reusable components to help accelerate Fusion ERP cloud implementations, thus reducing the time to market by as much as 60% and overall implementation cost. Pre-Defined fixed scope packages are readily available for Cloud Implementations. Tech M Advantage Quicker ROI realization with faster time to market Intuitive, intelligent and collaborative applications No maintenance overheads; updates and upgrades managed by Oracle Accelerators ERP-EDGE Plus is being used in a multi-country implementation for a large finance organization in Middle East. It facilitated the project team to get a jump start on the project and save up to 20% effort for respective phases Organizations that: are on an older ERP version and looking for an upgrade are incurring high annual maintenance cost are expanding business need to launch products faster are looking to standardize processes Fixed Scope Packages Decades of experience in providing ERP solutions across geos ERP-EDGE Plus is based on industry best practices & effort of more than 20K person hrs Experienced, trained & Oracle certified consultants (30+ certified consultants for ERP cloud) Rapid deployment services with detailed implementation methodology developed specifically for cloud Innovative pricing models with multiple fixedscope, fixed price packages to suit all business needs Oracle approved Resell Rights for Fusion Human Resources, Financials, Procurement & Projects Portfolio Management Integrated co-existence of Cloud ERP with On- Premise Implementation The accelerators have been built for each cloud implementation phase to help with quicker delivery: Requirement Analysis Data migration & Integration Development Training & Testing Configuration Why Cloud ERP Enterprises today are moving their existing applications to cloud or adopting Software as a Service (SaaS) applications, for benefits such as: Standardization of processes Lower total cost of ownership Minimum ongoing IT costs Faster time to market TechM Base Packages Financials Financials & Procurement Financials, Procurement & Projects Procurement Sourcing & Procurement Contracts Project Portfolio Management Procure-to-Pay Timeline 14 Weeks 15 Weeks 18 Weeks 14 Weeks 14 Weeks 12 Weeks 14 Weeks 9

10 LEAP(Logistics Express as a Platform) Solution Diagram Customers to whom this solution is implemented Customers to / Showcased whom this solution / Applicable is implemented / Showcased / Applicable Pilmico - A Philippines based Farm Feed company (Implementation in progress) Renault Nissan Automobile (I) P. Ltd A Leading Car Manufacturer in India, discussions initiated recently Business Need Enhanced customer service & carrier management Supply Chain Performance Improved Capacity Utilization Improved Shipment Visibility Event based exception management Reduced Transportation Costs and Revenue Leakages Contribute towards carbon footprint reduction Fleet Idling Time Business Benefits 30% Reduction in TMS implementation costs 5% Transportation savings Re-plough your ROI to drive growth Solution Highlights Pre-configured solutions specific to each industry vertical. Geo specific scenarios No hardware maintenance & support cost Robust integration framework ready Scalable and high availability with 24/7 or 9/5 support Pre-built vertical specific operational and tactical reports. Ondemand analytics using FTI Automated backup and data recovery services Customized engagement models as per clients requirements Highly secured virtual private database with role-based security Inexpensive and competitive pricing due to shared service and multi-tenancy model Functional & technical support from logistics & oracle experts 10

11 RMaaS (Rate Management as a service) Value Proposition Customers to whom this solution is implemented Solution / Showcased Overview/ Applicable Rate management as a service (RMaaS) is a unique, comprehensive & reliable solution that automates Rate Management, thus making the process more secure and efficient. It is a cloud enabled solution that has the Master Data uploaded through an automated process. Proven track record as several OTM customers are already using it. Business Need Rate management is generally a decentralized & complex process that leads to a lack of visibility and collaboration. Lack of a robust process that leads to revenue leakages. Inability to share real time data across the supply chain. Meet business goals in a highly competitive environment. Business Benefits Accelerated, Accurate, Efficient Management & Maintenance of Freight Contract Comprehensive, Proven & Easy to use by end users Initial savings of 25% in terms of Process time and can be scaled up to 50% Solution Highlights Automated upload of Master Data enabling more secure and efficient business turnaround Proven with several OTM customers. Better processes designed to deliver better results A reliable solution that is fast to implement, simple to use and provides quick ROI 11

12 Simplify Enterprise Mobility with Tech Mahindra MoSS Mobile Apps for Oracle E-Business Suite (ERP) Customers mreceipts Approvals Inventory iprocurement Procurement Sales Order Expenses Mobile Platform to support the Development of Custom Apps Mobile Security Suite to provide the security framework for BYOD adoption and corporate data Security 12

13 ADMS Assets 13

14 Oracle Environment Snapshot Tool Asset / Tool Tool / Asset Details During the pre-transition (planning) or transition phase, Tech Mahindra proposes to use its Oracle Environment Snapshot Tool that can extract all the Oracle Application related information to help plan the transition and to help cross-verify the coverage of knowledge transfer (to find any gaps). Benefits Tool /Asset Outcomes or Benefits Reports Application/ environment health, attributes and details Application modules installed/ shared, licenses Gathers info on Patch-set levels in different functional areas Gathers insights into Database health and database details Extracts details of all the application customizations (custom objects) breakup by customization category Reports on High level application information (such as high level organization structure, profiles etc.) Language settings Change frequency of custom programs 14

15 CONCERT Configuration Extractor and Reporting Tool Configuration Extractor and Reporting Tool (CONCERT) will extract setups module wise in in Financials area. It will extract all the setups based on the input parameters and provide output in the excel format. Below are the modules covered in Oracle Finance General Ledger Accounts Payables Accounts Receivables Fixed Assets Cash Management Features Reports are developed in XML Publisher Each setup will have separate outputs in excel format Report is provided with ALL parameter by which will generate output for all the setups in the module When report is run from subledger modules it will pick setups related to all operating Units (OU) irrespective of the OU to which it is assigned. And in GL will pick setups related to all Ledgers. Benefits Concurrent programs are developed for each module and they are portable to customer environment. Complete automated setup extraction helps in accelerating the AMS Transition Process Output is flexible based on the parameters provided at the time of running of the tool Differentiators Built by our experts with solid experience in AMS transition process Can be directly downloaded from our repository and setup in customer environment in a few hours time Manual effort is significantly reduced 15

16 Oracle DevOps using FlexDeploy Powered by Flexagon Tech Mahindra executed a reseller agreement with Flexagon, a USA based DevOps product company with their well-known DevOps product for Oracle E Business Suite, Oracle Cloud and Fusion Middle Ware By virtue of this agreement, we will be able to take up Implementation contracts of FlexDeploy (Product of Flexagon) in Oracle E Business Suite, Oracle Cloud and Fusion Middle Ware engagements. Flexagon will provide us training on their product and support us during presales activities to position FlexDeploy as a value added services to customers. We will also go to market jointly with Flexagon and get product support from their side. Unique Features: Automation Environment Modeling Graphical Workflow Editor Workflow Execution Application & Project Configuration Build/Package Continuous Integration Environment Provisioning Artifact Repository Deployment & Release Automation 3 rd Party Plugins & Integrations Test Automation Framework Integration via REST APIs Controls Role-based Security Approvals Scheduling Deployment Windows Issue/Change Integration Visibility Dashboards Reports Notifications Test View Logs View Benefits: Oracle E Business Suite, FMW and Cloud focused DevOps Platform Wide coverage of Oracle objects Enables standardized and repeatable processes Deployment to Physical, Virtual, and Cloud Accelerates Software Delivery Improves Quality Reduces Cost & Risk Increases Visibility & Compliance 16

17 TACTiX Tech Mahindra s comprehensive AI Platform TACTiX is an Artificial Intelligence based platform for automating IT & Business Operations that brings actionable intelligence Continuous Improvement Uses multiple feedback and knowledge systems to continuously evolve and improve Non-intrusive Can be easily integrated with existing systems NLP & Machine Learning Uses Natural Language Processing (NLP) and text analytics capabilities to take better and better decisions over time Easy Integration & Quick Set up Will use existing ecosystem to bring in more efficiencies; The AI engine can be trained quickly with minimum efforts Technology Agnostic Built on open source stack to avoid vendor lock-in 17

18 Unified Data Management Framework For Reliable, Repeatable, and Reusable Migrations, Data Analysis, Cleanse & Reconciliations Product Specific Reusable Adaptors Dashboard & Reports Migration Console Fallout Manager Analysis Manager Scheduling & Audit Playlist Manager Orchestration Engine Database RDBMS Mainframe Dump Data Analysis Engine Data Profiling Unit of Migration Analyzer Candidate List Generation Availability Reporting Transformation Engine Cleanse Transformation Exception Handling Fallout Management Dump HDFS CSV Other Rule Engine Selection Rule Exclusion Rule Data Quality Rule Mapping Rule Loading Engine Data Type Validation Data Loading Real time and Batch processing XML Other Data Reconciliation Engine 18

19 Enterprise Process Integration Catalog (EPIC) Overview Key Features Enterprise Process Integration Catalog (EPIC) is a comprehensive set of Business Process flows from L1 to L4 level. These package agnostic process flows are developed as per industry best practices and can be readily used to demonstrate the To-Be processes and conduct Conference Room Pilot (CRP) instantly. The Catalog is designed in such a way that this can also be effectively used in a SaaS offering model Business Benefits More than 1500 Business Process flows ensure complete coverage of To-Be processes Helps conducting instant CRP Accelerates the Functional Requirement Analysis time by 20% Reduction in Fit-Gap Analysis time by 15-20% as the EPIC comes with package agnostic Business Processes as per Industry Best Practice. This helps in identifying the gaps in delivered processes from industry benchmarks easily. End to End Business Process flows covering below functional areas Sales and Operations OM S&OP Manufacturing and Supply Chain Demand Plan Supply Plan Source Make Deliver Return Finance Record to Analyze Record to Report Procure to Pay Order to Cash Fixed Assets HCM Recruit to Hire Reward to Retain Learn to Perform Accompanied by Narratives for all L4 processes to support the BPO operation model. This is particularly helpful for SaaS offerings Differentiators EPIC is a developed by our leading process consultants using the best practices of industry It not only helps accelerating an implementation project but also stands as a backbone of a SaaS offering model Automation of Technical Effort is a common concept but EPIC brings the first of its kind approach in automating functional effort in a project 19

20 Country Specific Localization Handbook (CSL) Number of Countries 48 Number of Localizations

21 B2B Accelerator Business Need The customer has 450 trading partners and 1400 agreements. All these trading partners and agreements have to be created in Oracle B2B to accept and transform the documents that are received from partners. These documents are business transactions in B2B standards and formats. Oracle B2B provides B2B console through which one has to create the documents, partners and agreements. It is very tedious and error-prone task to manually create them through console. For one trading partner and agreement, it would take 30 minutes on an average to create, validate and deploy. During the requirements phase, it was noticed that this information is not part of the SOW scope and additional 120 PD s efforts would require to achieve this task. Negotiated with customer and agreed to develop the integrations only for 150 partners data. Business Need Business Benefits Solution Highlights Need to automate the creation of documents, partners and agreements quickly. Manual creation is time consuming and error-prone. Need to reduce overall efforts Reduced the overall efforts of 10 person days for 150 trading partners. Automated scripts for deploying any number of trading partners and their agreements. Can be configured and deployed to any Oracle B2B 11g or B2B 12c environment. Easily modifiable ant scripts. Can deploy to multiple environments. Can deploy partners, agreements, documents in bulk number. Zero or minimal configuration needed for modifying the scripts to target the environment. Generic scripts that can be reused for any Oracle B2B projects. 21

22 Upgrade Assets 22

23 Epselon-Oracle Solution Diagram Environment Snapshot Tool Impact Analysis Tool Programmatically collate information on the application environment such as modules installed, versions, tools in use, customizations, business processes etc. Assesses the impact of the architectural changes in R12 and provides a report on the customizations that would be impacted on account of upgrade Customers to whom this solution is implemented / Showcased / Applicable For Oracle E-Business suite 11i & R12 environments to identify customizations IRM UK Client R12 Upgrade. Belkin USA Client R12 Upgrade. SIFY - India R12 Upgrade Religare India R12 Upgrade Business Need The Epselon Toolkit provides complete Oracle E-Business Suite Environment Snapshot for custom objects based on provided naming convention and their Impact Analysis. To identify the custom components list which are available in the instance. To list the changes to be done for custom objects. Easy Execution No special database privileges required for execution. More efficient. Clear Output Business Benefits Lists Applications Patches Covers all major object types. Extracts all custom objects based on the custom naming convention provided. Accepts up to five Naming conventions of the custom objects Generates the Report for customizations and grouped into 39 sections. Solution Highlights Generates text file output with source code files list for custom component names in the given directory Manual effort is very minimal to execute this Toolkit so that significantly reduces the manual effort Provides exact count of the custom objects list 23

24 Solution Diagram FMW 12c Upgrade Strategy Customers to whom this solution is implemented Target / Customers Showcased / Applicable Oracle SOA Suite based OSS Upgrade Solution for a Telematics Service Provider SOA upgrade Major Energy and power Generation Company of US Migration for a Major Telco operator of UK Municipality in the Middle East Business Need Real time delivery tracking. Milestone updates for package delivery. Missing mobility delivery channel for Oracle OTM Business Benefits Mobile Solution for Android platform for delivery staff to update and receive: Task Assignment notification. Task Acceptance/Rejection update. GPS and Map based routing for efficient delivery.. Milestone updates by delivery staff.. Solution Highlights Out of the box milestone tracking and update feature for providing real time updates to the end users especially in case of ecommerce and courier services. Instant task assignment, notification and acceptance or rejection updates for effective management. Defined shortest route for timely and cost effective delivery. 24

25 Industry Assets 25

26 SRO Solution - Highlights Quote Order Plan Execute Monitor Settle Automate and Integrate Quote & Order Management Optimize Planning and Execution Automate Monitoring Audit & Approve Oracle Siebel CRM Oracle Transportation Management Oracle Integration Layer ( SOA Based) SRO Solution Features Configurable Scalable Flexible Cloud option available Integrated ORACLE SRO ENGINE Speed time-to-market for new services Automate and integrate quote-to-cash Up-sell/cross-sell with a 360 degree view of customers Upto 5% reduction in costs Meet Service Levels through end to end Visibility Pre-built webservices to integrate CRM and Transportation Management SRO INTEGRATION Platform for integration with customers, suppliers, regulatory agencies Oracle Sales & Service Cloud CRM & CPQ Oracle Transportation Management on Cloud 26

27 TECHM's FORCE solution Financial, Operational & Regulatory Compliance in Emerging Economies Solution Overview FORCE compliments TMS/WMS/ERP for fiscal, operational and regulatory compliance in emerging economies Can be Integrated with TMS/WMS/ERP using the standard interfaces / APIs The current solution is built and integrated as part of Oracle Transport Management (OTM) Tax calculations, carrier payment, customer billing and others Solution also integrates with Financial system and with systems that feed the regulatory agencies. Ex: External agencies like MasterSAF for Brazil, SEFAZ, SUFRAMA. Solution Objective Enables expanding Transportation Platform for doing business in an emerging economies Robust Framework which can be used for building extensions for whitespace / gaps in OTM Building Assets & IP Ownership Automate and Integrate Quoting and Order Management ERP/OMS/C RM Tool TECHM's FORCE Solution Quote Order Plan Execute Monitor Financial Optimize Planning & Execution OTM Automate Monitoring Finance Process, Fiscal Regulatory FORCE Modules Tax Calculation Freight and Tax Components Allocation Control of Fiscal and Operational Documents of Transport Operation Freight Payments Management. Freight Billing Management Integration with external systems/erps User Management Tax Assignment & Calculation User Management Capture & validate Accessorial Costs Carrier Payment (AP) Cost Allocation Control of Documents Integration with external systems Custom Built FORCE Solution 27

28 SELECT Omni Channel Cx Solution for Retailers Cross Channel Experience Seamless, Simple, Consistent Experience PURCHASE RECOMMEND Innovative Store Layout, Customer Intimacy Personalised and Enjoyable In-Store Experience MAINTAIN Best Technology Platform Best of Breed IT Products and Capability Based Architecture Efficient Retail Operations Integrated Front and Back Office, and Central Office Speed to Market Speed of new Product Launch and Services RESEARCH NEED RECEIVE USE One Customer Many Needs Customers as Individuals amongst friends, family or Business A WOW customer Experience It inspires brand advocacy leading to increased NPS Transitioning from Traditional shopping experience to Superior Customer Experience across Channels 28

29 Tech M Fashion/Apparel xpress Solution Solution Overview Key Capabilities And Differentiators A unique solution architected by Tech Mahindra is aimed at fulfilling the typical business needs of Apparel and fashion business with specific readymade white space solution components, assets and accelerators that are not addressed by standard functionality. Solution components: Pre Order Plan User Dashboard Stock Transfer Request Integration Mapping Tool Merchandise Approval Dashboard Availability of a single application platform which can cater to the specific needs of fashion retailers. Plug and play mode of custom components enabling the user to pick the components based on his business process Easy integration with other modules and tightly integrated with other Oracle Retail modules Establishing visibility of merchandise till the supplier level and having system of record on confirmation While solution gives the benefit of system support in start of the procurement process and yet does not burden the database. Better Control over the pending transactions for automated monitoring purposes TARGET MARKET Fashion/Apparel retailers can achieve faster benefits of integrated enterprise, significant reduction of operational costs and enhanced process efficiency with implementation of Oracle Retail Fashion/Apparel xpress solution This solution can be used by any Mid Size Apparel retailer involved in retail merchandising, fashion buying / imports through seasonal planning. BENEFIT REALISATION Solution was utilized to address the specific business needs for 3 large transformation projects. (One in UK, One in Canada and another one in South Africa which is currently on going) Apparel xpress was positioned as unique differentiator for TechM. Oracle has given positive feedback on the solution GTM is initiated 29

30 Solution Diagram Telco BI Xpress Target Customers Customers to whom this solution is implemented / Showcased / Applicable Telco Xpress BI solution can be targeted for Tier 2/Tier 3 CSPs in all geographies Business Need Customer acquisition and Sales Target Revenue Assurance and Fraud Prevention High Customer Churn Huge Data volume & Complex Data Structure Fastest growing subscriber base by incremental addition Provide Competitive advantage Customer Service & Retention Business Benefits Prebuilt Data Model Covering Major Business Subject Areas Reduced Implementation Timelines and Cost Can be deployed with minimum customization Out of Box ETL for Data Mart Layer, Reports and Subject Areas Scalable Solution with future Roadmap Solution Highlights Industry standard KPI and business subject area driven reports and analytics Power of analysis by traditional BI and predictive BI Predefined rich report template and flexible self service Analysis 30