Welcome to CCS Tech Pillar Directors Briefing

Transcription

1 Welcome to CCS Tech Pillar Directors Briefing

2 Intros & Purpose Tech Pillar Tech Products & Services Networks Software Digital Future 2

3 Crown Commercial Service Vision At CCS we want to be the provider of choice for procurement of common goods & services in the public sector. We support our customers spend their money wisely and provide expert commercial and policy advice to ministers and customers. How we operate An Executive Agency of Cabinet Office and a Trading Fund. CCS can generate revenue through supplier levies and departmental charges which balance operating costs. 2bn 12.4bn 17,000 5, m Numbers targeted savings and commercial benefits over the spending review period 2016/17 reported annual public sector spend through CCS deals customer organisations suppliers (c.60% SMEs) commercial benefits including savings achieved in 2015/16 Mission Strengthening the UK economy through effective policy delivery Maximising An Executive commercial Agency benefits Focusing on our customers 3

4 The areas we work in facilities management maintenance & repair utilities & fuels construction temporary staff outsourced services advisory services (e.g. consultancy, legal and language) digital future network services software technology products & services Travel Fleet office services Marketing communications & research financial services contact centres 520m savings by 2019/20 420m savings by 2019/20 520m savings by 2019/20 540m savings by 2019/20 4

5 Technology Category The category provides commercial expertise enabling delivery of the Government IT Transformation Strategy and Digital by Default agenda. CCS CC Tech Ultimately, supporting the cultural and commercial transformation including products and service from Legacy IT (on premise) to Digitalisation (in the cloud). Across 4 specialist areas: Digital Future services Network services Tech products and services Software 5

6 Strategy Category Structure Commercial Director Technology Niall Quinn Networks Director Ieuan Trigger Digital Future Director Dan Saxby Tech Products & Services Director Rob Whitehead Software Director Chris Hankinson Network Services 0.8bn Team of 8 3 Frameworks Telecoms Mobiles & connectivity Wide Area Network (WAN) Associated services NHS HSCN Network Digital Future 1.1bn Team of 8 5 Frameworks Cloud (GCloud ) Apps Dev Cyber Security Apps testing CoLo (Crown Hosting) Tech Products & Services 1.2bn Team of 9 9 Frameworks 4 MoUs End user hardware Infrastructure hardware COTS software licences Related services Software 0.5bn* Team of 7 2 MOUs Enterpris e Applications Data & Analytics Software Infrastructure Security Enterpris e Mobility bn: Central Government 2.2bn, Wider Public Sector: 1.5bn Easy to do business with Increase SME spend in Tech from 23% to 26% 6

7 General Data Protection Regulation (GDPR) Department for Digital, Culture, Media & Sport (DCMS) leading government programme to oversee the implementation of GDPR (implement by May 2018) CCS leading on delivering policy and guidance to address commercial impact of GDPR on Government Review of current exposure (for contracts live in May 2018) CCS CC Tech Information gathering of contract clause/development work already underway to GDPR Implementation of standard Ts & Cs for insertion into government contracts inc. CCS frameworks Publication of new standard clauses Dec 2017 Further elements for consideration include: Scope Data processing (contractors and processors) Accountability statements Data subjects rights 7

8 Brexit CCS Policy leads on the UK s scheme of public procurement roles for Government CCS Procurement Policy team oversees the programme of work to ensure the UK s regulatory framework continues to operate effectively both during and after the exit negotiations Currently working on a wide range of strategic commercial issues and impacts including price impacts and demand for commercial specialists CCS currently monitoring: Currency fluctuations Request for price increases Access to Tech Skills: free movement of goods, services and people Contract terms Working with our suppliers to maintain familiar schemes of procedural rules and principles Contracting across borders / trade agreements 8

9 Government SME Spend target 1 in every 3 by 2020 CCS CC Tech Manifesto ambition: 33% CG spend with SMEs 1.2bn SME spend on cloud & digital since 2012 c. 50% digital spend, 1.39 in every bn of CG spend 2015/16 How we can help: - Transparency to encourage large businesses to employ more SMEs in the supply chain - Improve visibility of opportunities available to SMEs in the supply chain - Make prompt payment part of the selection process for larger supplier's Tech currently 23% of spend with SME s 9

10 Digitalisation Our Digital Services Team (DST) bring service delivery, assurance, support, design, technology and commercial together as one function The Travel website, digitising our categories as part of the Crown Marketplace programme, is a good example of recent work supported by DST. It demonstrates how we map business needs to existing plans and capability the CCS website and ensure we maximise investment and deliver a joined-up user experience. The Crown Marketplace Programme is nearing the completion of a successful test phase and next steps are currently being considered 10

11 Public Sector Technology Market 2016/17 Public Sector Tech Market Spend 14.8bn pa millions 11

12 Sector Spend 2016/17 Spend pa millions 12

13 Digital Future Roadmap 1bn spend to 2.5bn in 18 months 13

14 Digital Future Service Development 2018 January to June July to December G9 Meeting user needs: Meet user needs: DoS2 Cyber QAT CHS Scalable, flexible G- Cloud approach: any service, standard modular process Better search & filter using industry taxonomy Transparency - opportunity publication - market engagement Direct award & mini comp process - buyer choice Compare & contrast services &/or pricing - side by side Buyer choice on contract length Improved online buying experience - shortlist integration or export to sourcing functionality Service development: Software Applications - - combine GCloud SaaS, - Enterprise Apps - Line of business Apps - LA, CG Cloud infrastructure GCloud Hosting, private, hybrid, Storage services Application services: - Apps Dev - Apps Test - Apps Mgt Security services: - Governance, Risk & - Compliance Services - Managed Authentication - Managed Detection & - Response (MDR) Services - Managed Security Services Meeting user needs: Improve online contracting - Award publication Contracts Finder - Transparency - spend MI - Automate feedback debrief 14

15 Platform Roadmap 2018 G9 DoS2 Cyber QAT CHS January to June Supplier Registration: 1 Supplier registration once only at any time Standard supplier ID X system Standard buyer ID X system Service Submission: 2 Catalogue: Content management Create, change or reuse content Improved search/filter Compare & contrast services & pricing Improved shortlisting & download, export, Sourcing integration Analytics Sourcing Framework 3 Publish OJEU/tender Accepts supplier reg ID Accepts shortlist import Content management Attachments, diagrams Tender messaging, Q&A Bid submission Sourcing Call Off 4 Direct Award or mini tender Accepts supplier reg ID Accepts shortlist import Publish opportunity RFI Y/N shortlist creation Content management Attachments, diagrams Tender messaging, Q&A Bid collaboration, submission Export, integration to eval Analytics July to December Award 6 Content Management Unsuccessful debrief Intent to & Award notice Digital contract & signatures Digital SoW & signatures Contracts Finder publishing Export, integration MISO Analytics Spend, Savings, MI 7 Integration, Sourcing import Integration, Award import Analytics Evaluation 8 Integration, import - sourcing Evaluator allocation Evaluator scoring & rational Progress tracking Moderation reporting Export to Award 15

16 Tech Products & Services Roadmap ENHANCEMENTS Strengthening the UK economy - Grow supply chain and simplify tender process - Split services to encourage SME participation Interoperable, standardised offerings Reduction in complexity DPS - suppliers on and off - Route to market to allow small scale pilots to scale and find new customers. Maximising commercial benefits - Benchmark for services in government - Improve sight of products benchmarking results and drive take-up - Greater agility through use of DPS s and regular refreshes - Review position on rebates and incentivisation Focusing on our customers - Simplified T & C s, order form - Focus on customer journey for disaggregation - Continue to digitise use journey - Improved guidance and user advice - Supply chain assurance - More cross pillar collaboration in CCS 16

17 Tech Products & Services Development TP2 ICT 4 Ed TS2 TMT2 Other January to June TP2 in-life improvements Aggregation process improvement Platform enhancements Sector offers / marketing TS2 - Marketing and Pipeline Development Work with Complex Transactions Crown Hosting migration services Case studies User groups / forums Smart Cities Marketing marketing drive Work with IET - procurement advice for engineers Drones Promote existing capabilities DPS late Spring TP Future Merger of Lots 1 and 5 Supply chain assurance improvements Hardware focus Clearer IOT focus Catalogue / Direct Award DaaS Service Desk Disposals Security Incident Management Innovation Scalability issue Possible DPS late spring / early summer July to December Annual catalogue supplier refresh TS Future Merger with ICT for Education Digitise user journey TMT future Transport Technology / Smart Cities - not Traffic only Wider and clearer scope Review NEC position Digitise user journey 17

18 Software Roadmap 18

19 Network Services Roadmap 800m (20% PS) 1bn (40% PS) ENHANCEMENTS Legacy Frameworks -75% 8 Agreements Live - Network Services Network Services 2 Data Voice Mobile Conferencing Strengthening the UK economy - Wholesale fibre & reuse HMG assets offering - Split services to encourage SME participation Interoperable, standardised offerings Reduction in complexity DPS - suppliers on and off - Recompete via SME friendly f/w s - NSCS standards - HSCN & PSN Live - HSCN DPS Live - NHS F/W to cease Maximising commercial benefits - TEM 2 inventory and pricing management - Re-compete legacy agreements - cost reductions - Marketplace guided match, eauction - Benchmark for services in government Live - TEM* TEM 2 Fibre & HMG Assets Focusing on our customers - Simplified T & C s, order form & lot structure - Split installation from ongoing - easy to use VFM offerings - Voice, mobile, data * TEM - Telecoms Expense Management 19

20 Questions? 20

21 Keeping in touch @GovConnectivity Crown Commercial Service 21