building relationships

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1 we assist companies succeed through technology-intensive innovation and make them proactive, efficient and productive building relationships InfoSource is an IT service company founded and managed by innovative IT professionals. We offer a range of business solutions and professional that suit our customer's unique business requirements and strategies. Infosource understands that no two businesses are similar and thus offer its solutions, applications and professional with adequate agility while satisfying the divers and sistinctive IT needs of various market vertical. Infosource solution and offerings are designed on such a repeatable, proven and well documented methodology that not only produces a pragmatic, fast and safe approach but also enables business transformation with optimum RoI while delivering best of the breed business solutions that help our clients to continuously and successfully increase their competitive advantage in the market. Oracle application delivery and support Microsoft application delivery and support Implementation and integration IT consultancy and professional Technology consulting and upgrade Software upgrade and customization Custom application development Business process advisory Managed application Outsourcing BSM, ITSM, BPR, TQM, BI & ITIL consulting Application testing and QA our partners background Infosource Systems is a Saudi owned IT company and is part of Abdulmohsen Saleh Abahsain s Group of companies having the patronage of our honorable chairman Mr. Abdulmohsen S. Abahsain. Abahsain Group is a 63 years old enterprise established in Saudi since 1947 considered as one of the top vendors to the oil industry in KSA and consistently ranked among top 100 Saudi companies having an average turnover 1+ billion of Saudi Riyals. strengths In conjunction with our technology and implementation partners, Infosource Systems bring over "20 years" of experience in Software Technology space & over "100 Man Years" in the field of IT Consulting, BSM, ITSM, Application Testing offering a range of diverse business solutions and professional designed to meet the unique business requirements and strategies of Saudi market. Infosource ensures that our clients achieve their tactical and strategic business objectives by unifying technology solutions in such a seamless manner that inevitably manages clients business processes throughout the enterprise with reduced operational costs and decreased business cycles. Our Implementation partners for Oracle Products (Sierra Atlantic) has been providing end-to-end Oracle E-Business Suite solutions for the last 14 years including implementations, upgrades, integration, migration and a broad range of other technical. Sierra Atlantic is one of the few companies in the world to have product engineering development relationship with Oracle which differentiates the consortium of Infosource and Sierra Atlantic from other providers in Saudi Arabia, giving us thorough knowledge of the product suite complementing our deep domain experience to satisfy our customers diverse needs with the following Industry recognitions: SEI CMM Level 5, ISO 9001, ISO & SAS70 75 Most Admired Companies in the Bay Area Top 25 Great Places to Work India Top 10 Best Employers South China employees worldwide World class global delivery model Over 200 active customers in 20 countries Deep focus in enterprise applications, business process integration & outsourced product development page 1 Extension with Excellence R e a l i z e Y o u r I d e a s

2 oracle application practices HRM FIN We are Oracle specialists, providing Oracle Applications for over 14 years. Our Oracle Center of Excellence (CoE) provides highly effective solutions to help our MFG CRM clients optimize their investments in Oracle products. With a large pool of certified Oracle experts, Infosource provides end-to-end Oracle E-Business Suite solutions including implementations, upgrades, and application management such as BI SCM hosting, remote DBA, help desk, archive and purge, and a broad range of other technical. Our extensive experience in various vertical industries and best practices repository allows us to offer faster solutions to our clients, offering them immediate business benefits. Our long-term product engineering development relationship with Oracle differentiates us from other providers, giving us thorough knowledge of the product suite complementing our deep domain experience to satisfy our customers' diverse needs - from implementation and upgrades to solution design, product customization and application integration all the way to guaranteed, cost effective application management and support. With our experience and expertise, customers can also leverage our to reap the business benefits of Oracle E-Business Suite Release 12. Our around Oracle Release 12 enable applications and technology to merge seamlessly, ensuring that organizations can compete effectively in the global marketplace. We specialize in the discrete and process manufacturing, financial, and retail industries. Oracle Implementation Services: With extensive experience across diverse industries and enterprise functions, Infosource is the right partner to add value to your enterprise application implementation efforts. We offer a comprehensive portfolio of implementation to Oracle Applications customers using any version of Oracle products , 11, 11i or R12. Our multifaceted engineering relationship with Oracle, vast implementation experience, in-depth industry knowledge, and proven global delivery model enable us to provide award-winning implementation solutions to our clients. Our implementation include: Business Process Analysis and Definition Gap Analysis Project Management Data Conversion and Migration Conference Room Pilot (CRP) and Prototyping: for transaction validity as per business requirements Production Transition Rollouts and Parallel Run Product Training Post Implementation Audits: Review system set-ups and performance bottlenecks; optimizing performance; transaction purging and archiving Oracle Development Services: As you implement, deploy and use enterprise applications, you may find that some of your business processes are not fully supported. In such a case, you will need to customize your installation to cater to the missing processes. We provide a complete range of enterprise application customization : Customization scoping through Gap Analysis Building customizations: reports, forms, interfaces Mapping customizations to new releases and effecting changes in line with business needs Workflow automation Bespoke / bolt-on enhanced functionality development Following the technical standards laid down by the product to facilitate smooth transition to upgraded versions Oracle Instance Consolidation: Infosource's Instance Consolidation seamlessly merges data across various Oracle Application instances, enabling an instantaneous global view of the enterprise, reduced running costs and uniform best-of-breed business processes resulting in better resource utilization, control and feedbacks. Infosource's Instance Consolidation facilitates with global enterprise management and visibility, consolidates reporting across the enterprise, reduces maintenance costs and enhances the productivity of the organization. page 2

3 oracle application practices Oracle Upgrade Services: As a part of a global economy, organizations today face a host of challenges in managing compliance mandates, competitors, customers, employees, and suppliers. Responding to these challenges calls for a much greater availability of actionable information in 'near real time' and a more streamlined view across the business units. With Infosource's reliable and cost-effective upgrade, our clients can leverage these new features to their business advantage. Our three-phase upgrade methodology facilitates rapid migration and faster deployment of migrated applications and customer data. It combines the advantages of our reliable NShore Model and an offshore option, enabling easier migration of all domain components including customizations, plug-ins, and third party applications. A unique feature of Infosource's upgrade process is its flexibility to cater to the needs of both mid-sized and large-sized companies. Our upgrade are available in the form of packaged and non-packaged solutions, which depend on the different service levels from which our customers can choose, depending on their requirements and budget. Infosource's Oracle Upgrade Services include: Oracle 12 Upgrade Services Discoverer to OBIEE Migration Discoverer 4i to Discoverer 10g Upgrade Other Version Upgrade, Dot Upgrade Oracle Integration Services: Infosource's approach to integration is embodied in the Business Process model, which integrates an organization's internal information systems as well as those of customers, suppliers, and trading partners at a business processes level, through the use of common business objects, the business transforms using open industry standards such as XML, XSLTs, Web, etc. Our differentiators include: A history of successful productized integrations: we are The Application Networks Company! EAI expertise, with years of system integration and project management experience Relationships with leading EAI and middleware vendors through our strategic alliance programs Engineering relationships with product vendors like Oracle, Siebel, Agile, Vitria, TIBCO, etc. - gives us the inside edge in integration Deep industry-specific expertise Oracle Managed Services: Infosource delivers Oracle applications and database (combined as Managed Services) rapidly and reliably by leveraging the "best practices" learnt in the field, coupled with our certified and experienced professionals tending to database needs. Our range of Managed Services covers Application Management Services and Hosting Services. Through our we help our customers maximize their ROI potential by freeing up their limited IT technical resources. Oracle OPM 11i Upgrade: With over 14 years of experience in the Process Manufacturing vertical, we understand the unique requirements of process industry customers. We leverage our deep functional and technical expertise to provide end-to-end business and technology solutions to Oracle Process Manufacturing (OPM) clients worldwide. Our dedicated OPM competency is powered by a core team of senior functional experts with vast industry experiences ranging from 5 to 15 years. Given our in-depth experience, we possess rich knowledge repositories of previous executions, allowing us to offer to offer our clients, quality solutions at lower costs. For customers on Oracle R11i, Infosource offers an easy-to-migrate R11i toolkit that facilitates rapid migration from GEMMS 3.X & 4.X to OPM R11i, and faster deployment of migrated applications and customer data. Additionally, customers who require an upgrade of their instance to R12 can leverage Sierra Atlantic's R12 Upgrade toolkit. This toolkit has been designed to ensure a consistent and quality upgrade with significant reduction in efforts and related costs. Our differentiators include: Implementation Enhancements and Custom Development Application Management Services Implementation Audits Purge and Archival page 3

4 microsoft application practices Infosource Systems knows that our customers want business solutions, not technology and that is why we place understanding our customers business at the heart of solution delivery. Infosources Microsoft Solutions is an extension of that promise. Infosource Systems helps organizations improve enterprise-wide collaboration thereby lowering costs, improve productivity, deliver on superior customer relationships, exploit new channels such as mobile and enable people to innovate for growth. This leads to increased agility and responsiveness, thus helping our customers achieve business excellence and growth. 'Experience' is our differentiator. With over 3000 person months of Business Consulting and implementation experience across Microsoft products, Infosource Systems has a successful track record of having delivered over 60 implementations for over 40 global customers. solutions Microsoft Dynamics GP Microsoft Dynamics Nav Microsoft Dynamics AX Microsoft Dynamics CRM Microsoft Office Performance Point Server 2007 Microsoft Office Share Point Server 2007 technical expertise.net Framework ASP.NET Visual Studio SharePoint Server SQL Server Commerce Server portfolio Strategic business consulting Global rollout program mgmt license provisioning & audits Project advisory Advisory Implementations Migration / Upgrade Build custom components Tech-Arch consulting 24x7 managed Training microsoft business solutions MS Dynamics GP Microsoft Dynamics GP automates your business-critical operations and adapts easily to meet your business and industry specific needs connecting information and processes so that your people can work as a team to take the business forward. Infosource offers solutions on modules such as Financials, Supply Chain, Manufacturing, HRMS, Projects, Field Service, Analytics, E-commerce, and Customization & Integration Tools as business management solutions addressing the needs of small businesses to large corporations. MS Dynamics NAV (Navision) Microsoft Dynamics NAV, is an integrated, adaptable business management solution that automates and streamlines business processes, delivers robust reporting and business intelligence, and connects employees, customers, and partners across a global marketplace. Designed specifically for mid-sized organizations, it is flexible and easy to use and offers an intuitive user experience helping people to fuel business productivity and enabling people to make confident decisions and respond quickly to new marketplace opportunities. Infosource implements Navision on the financial management, supply chain management, CRM, e-business, manufacturing & HRMS modules. Infosource provides a single fully integrated solution that connects everyone in your organization to your customers, suppliers, and partners through the Internet any time, anywhere. Microsoft Dynamics AX Axapta is a multilingual, multi-currency enterprise resource planning (ERP) solution. It is designed is for mid-size and large organizations. It supports your entire business and offers comprehensive functionality that spans manufacturing, distribution, supply chain management, project management, financial management, customer relationship management, human resource management and business analysis. Infosource offers implementation and customization across all the Microsoft Dynamics Axapta applications. Our expertise spans across functional areas that include -Financial, Trade, Logistics, Production, Project, CRM, HR Management, and Knowledge Management. Microsoft Dynamics CRM Built on the Microsoft.NET Framework and designed for low TCO, Microsoft CRM transforms the way your company improves sales and service profitability, creating an interconnected workplace that extends across business systems and Web. Microsoft CRM empowers managers, salespeople, and customer service employees with the information they need to focus on selling effectively and delivering quality service that helps to build profitable customer relationships. Infosource can provide the thought leadership and guidance to help you implement Microsoft Dynamics CRM 4.0 giving your employees quick, relevant access to reporting and data so they can make faster, better-informed decisions. up on the Microsoft.NET Framework, delivering tremendous page 2

5 microsoft dynamics AX practices Infosource is a highly skilled and reputable resource partner for Microsoft Dynamics AX. We offer a full range of including consulting, development and system upgrades. We have been working with Dynamics AX since 2001, across many challenging projects. We have a depth of knowledge which means we can work within systems from Damgaard and Navision versions right up to the latest version, Microsoft Dynamics AX Our proven skills and experience combined with a can do attitude means we can provide a professional, trustworthy, outsourced resource that acts like an extension of your own business. Our goal is to work with the Microsoft Dynamics AX Partner Channel and ISV providers to develop a strong, long lasting business relationship. Services Many Partners and ISV's are growing fast and often have a need to find additional high quality, technical and development resources to meet their customers' demands. Finding new staff who meets these criteria, employing and training them is a time consuming and costly business. We can take this Responsibility away from you and allow you to focus on doing the business and delivering the projects. Infosource offers high quality and flexible Value Added Outsourcing for Microsoft Dynamics AX Partners and Independent Software Vendors all over the world. We are working in collaboration with Partners to create win-win solutions through which both can expand their reach and scale. Development Infosource has over 8 years of customizing the Microsoft Dynamics AX (formerly Microsoft Business Solutions Axapta) application using MorphX - Integrated Development Environment Suite. We have created internal best practice to extend Microsoft Best practice for Dynamics AX and allow creating customizations which are easier to build, maintain and allow for less costly upgrades. Infosource understands of the Dynamics AX architecture and solution code and our experience and knowledge in business process allows our team to efficiently and cost-effectively customize the Microsoft Dynamics AX application to fit your unique business model and environment. Our years of experience developing complex, enterprise-wide solutions, give Infosource the ability to guarantee a cost effective and smooth implementation with your unique customizations. Infosource development areas of specialty also include.net Framework, C#, ASP.NET, SQL, XML and other, what extends choice of methods to solve complex tasks and deliver great value to customers. Upgrade Infosource provides full outsourcing of Technical upgrade and support onsite/remote for Functional upgrade in compliance with Microsoft SureStep methodology. We provide Upgrade service to move from Axapta 2.5, Axapta 3.0, Dynamics AX 4.0 and any service packs to AX 2009 with latest service pack. Our experience in upgrades gave us possibility to create internal tools to speed up operations during upgrades to make them even more cost effective. Infosource propose to use our Upgrade Assessment to have a complete overview of what is required to upgrade to Microsoft Dynamics AX As a result of Upgrade Assessment you get overview of customer's current solution with all customizations and modules used to. Based on Analysis report, customer's requirements and scope of upgrade Infosource is able to provide fixed price for upgrade project. Using analysis as roadmap Infosource can help you to create full Upgrade project plan. Integration & Migration You want to use legacy/third party system as part of your solution or make upgrade through evolution. Infosource propose integration and migration of processes and data as part of upgrade or as standalone project. It includes but not limited to code migration of other system (XAL etc.) to Dynamics AX through translation to X++; data migration to MS SQL; bi-directional integration through Axapta Integration Framework,.Net Business connector with 3rd party platforms and Web. Methodology Infosource attitude unites time-proven methodology with development of flexible outsourcing strategy for each of our clients. From years of experience in software development outsourcing business we can say that the majority of outsourced projects could fit into our standard outsourcing model. We recommend using this scheme since it has proved its efficiency and success in many offshore projects. Success of outsourcing is heavily depends on building trustful communication between onsite and offsite teams. In our daily work we rely not only on methodology but also providing right persons to play key roles on our projects. Our managers speaks English fluently, have excellent technical and personal skills, deep understanding of business we do all this assure that communication will be on high level and outsourcing project goes smoothly on all stages. Outsourcing projects also means changes in Partner onsite team: roles should be changed (e.g. developers do more design and architecture) to get benefits of new model and improve performance. During all transition period we are help partners in building their outsourcing practice in best way and continuously improve cooperation on each project. page 3