Asset optimisation: guarantee your peace of mind! June 10, 2008

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1 : guarantee your peace of mind!

2 We commit all over you re the lifecycle of your installation for your peace of mind! services 2

3 Which asset optimisation option suits you? Your needs Our offers Your benefits Have a global view of the installation Schedule interventions Build an investment plan Focus on your core business Maximise uptime Optimise your asset management cost Have visibility of your asset management Control your budget Installation assessment MP4 Asset management program Prevent services contracts Best availability and quality Roadmap for operating and maintenance Prioritisation of investments Peace of mind Long term customised program Preventive & corrective maintenance Expertise of the manufacturer Reactivity commitment in case of failure Reduce downtime and restart time Set up maintenance best practices Ensure compliance & safety On-demand maintenance Start-up / After-sales parts / Maintenance & diagnosis // Repairs Preventive & curative maintenance Manufacturer maintenance Expert recommendations Extend equipment life time Modernise your installation Optimise modernisation costs Modernisation Refurbishment Retrofit Replacement Ensuring and anticipating maintainability Competitive costs Benefiting from technological advances Modernising without disrupting the business New equipment + manufacturer start-up Manage WEEE Respect legal regulation End-of-life Treatment & recycling Costs optimisation Legal documents services 3

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5 Installation assessment: shed light on your installation Are you: Acquiring or extending a site? Facing repetitive failures? Struggling with increasing maintenance costs? Then, you may be questioning: The quality and reliability of your newly acquired or existing installation Your priorities in maintenance operation and modernisation investments Our Services solution: MP4 audit Installation assessment 5

6 MP4 at a glance Value proposition: A plant-wide electrical installation assessment to define an improvement and risk management program Customer benefits: Improve installation availability and quality Delivery: 4 plans: Maintenance Modernisation Monitoring Management Scope: From main supply to low voltage main switchboard Provide a roadmap for operations and maintenance activities Prioritise electrical investments to optimise CAPEX Installation assessment 6

7 MP4 Value proposition Customer benefits A plant-wide electrical installation assessment to define an improvement and risk management program Delivery Scope Installation assessment 7

8 MP4 value proposition MP4 audit: a plant-wide electrical network assessment to define an improvement and risk management program ensure quality and reliability have a resilient installation at all times optimise investments and guarantee a long-lasting installation Identify energy savings potential Strengths of this offer: technical audit and recommendations delivered by the worldwide leader of ED: Schneider Electric fully customised to your needs & critical points of your process structured methodology guaranteeing continuous quality and enabling worldwide replication Installation assessment 8

9 MP4 Value proposition Customer benefits Delivery Improve OPEX by increasing installation availability and quality Provide a roadmap for operations and maintenance activities Prioritise electrical investments to optimise CAPEX Scope Installation assessment 9

10 MP4 customers benefits 4 improvement plans enable you to: Improve OPEX by improving installation availability and quality Provide a roadmap to optimise operations and maintenance Prioritise electrical installation investments to optimise CAPEX 1 week analysis on your site to deliver a 3 to 5-year plan Electricity is the first cause of fire in industrial sites: 22% of fires are due to an electrical equipment failure Increase safety and enable better prevention of electrical risks Replicate some or all Recommendations in multi-sites Predict failures & act before they happen Source: Schneider Electric expertise Installation assessment 10

11 MP4 Value proposition Customer benefits Delivery Detailed report describing : > safety critical issues > 4 improvement plans Work realised in a partnership mode > on site Scope > findings shared during conclusions meeting Installation assessment 11

12 MP4 delivery A 4-step methodology: Process understanding & risk analysis Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Deliverables : Equipment status assessment & reliability analysis Criticality index & competency evaluation Plans creation & conclusion meeting -A synthesis of critical issues related to safety -4 improvement plans to guarantee installation reliability & scheduled interventions Monitoring Management Maintenance Modernisation 12

13 MP4 Value proposition Customer benefits Delivery Scope From main supply to low voltage main switchboard Installation assessment 13

14 MP4 scope Any industrial processes or large infrastructure sensitive to electrical shut down, with installed power > 2/3MVA Electrical distribution: from main medium voltage supply to low voltage main distribution switchboard Installation more than 5 years old fitted with any brand of products Installation assessment 14

15 MP4 references Automotive Toyota, Michelin, Denso, Faurecia Health & Pharmaceutical Sanofi-Aventis, Merck, GSK Food & Beverage Danone, Nestle, Cargill, Procter& Gamble Oil & Gas Total Mining, Minerals, Metal Siam City (Holcim), Lafarge, Alcoa, Saint- Gobain Infrastructures Airports, water plants 15

16 MP4 references: Water segment Customer needs Get a professional argumentation for top management to prove the need of an electrical maintenance budget Obtain a clear vision of each electrical asset status Our services solution A complete audit on-site including: The assessment of the electrical distribution system performance The recommendations about 4 plans: modernisation, maintenance, management and monitoring Customer benefits Technical Experts on-site for answering questions A plan for necessary maintenance operations to be carried out A long-term investment plan 16

17 MP4 references: Food & Beverage Customer needs Master its electrical risk in term of fire & damages, and losses of production Achieve this on 5 different sites to identify structural weaknesses of their network Have a structured methodology replicable on multi-sites. Our services solution A complete audit on-site including: The assessment of the electrical distribution system performance and level of risk. A list of safety critical issues + recommendations included in 4 plans: maintenance, modernisation, monitoring and management Customer benefits Highlights of the major safety critical issues Transversal Executive Summary pointing out common weaknesses Improvement plans and follow-up set up for each site. 17

18 MP4 references: Building Public sector - France Customer needs Renovate his old installed base and obtain a clear vision of each other electrical asset Our services solution A complete audit on-site including: The assessment of the electrical distribution system performance The recommendations about 4 plans: modernisation, maintenance, management and monitoring Customer benefits Partnership with a Professional electrical solutions provider An investment plan for a 5 years period 18

19 June May 10, 23,

20 Asset management program: optimise the availability of your facilities Are you facing significant financial losses because of unwanted downtime? Do you know that your losses are amplified because of: Lost time to identify & repair faulty equipment Performance of repaired equipment inevitably deteriorates Our services solution : Prevent services contracts Asset management program 20

21 Asset management program: optimise the availability of your facilities Examples of hourly cost of site downtime ( ) Stock market transactions over Oil & gas Airline reservation Mobile telephone systems Pharmaceutical Automotive Food & beverage Cement Source: Leonardo Power Quality Initiative (European Copper Institute) Asset management program 21

22 Prevent services contracts at a glance Value proposition: A customised long term services program to: maximise your uptime optimise your asset management Delivery: On-site services with 3 commitment levels: Prevent : priority customer Prevent + : budget control Prevent ++ : total budget control Scope: The entire electrical installation of a site from 250 kva, 10 MVA Customer benefits: Total peace of mind: manufacturer experts take care of your assets Visibility of the status of the installation through exclusive tools Budget control of installation based investment Asset management program 22

23 Prevent services contracts Value proposition Customer benefits A customised long term services program to: maximise your uptime optimise your asset management Delivery Scope Asset management program 23

24 Prevent services contracts value proposition A solution tailored to your exact needs: A customised maintenance plan according to your process and installation: defined and scheduled with you executed by Schneider Electric technicians Responsiveness of call-out teams: 24/7 direct access to online assistance contractual commitment to delivery times of replacement parts and expert call-out to the site in the event of a failure Budget control of different levels according to the selected options Asset management program 24

25 Prevent services contracts Value proposition Customer benefits Delivery Scope Total peace of mind: manufacturer experts take care of your assets Visibility of the status of the installation through exclusive tools Budget control of installation based investment Asset management program 25

26 Prevent services contracts customer benefits Total peace of mind thanks to manufacturer s commitment Minimise your unplanned down-times by: Scheduling preventive maintenance Anticipating failures & acting before they happen Benefiting from a high responsiveness level in case of down time Optimising the performance thanks to our experts recommendations Perfect, real-time visibility of installation status through exclusive software: IB Suite and Zen Better management of installation-related investments Asset management program 26

27 Prevent services contracts customer benefits Compare the cost & performance differences between 2 maintenance strategies No preventive maintenance With preventive maintenance Source: Schneider Electric expertise Asset management program 27

28 Prevent services contracts Value proposition Customer benefits Delivery On-site services with 3 commitment levels: Prevent : Prevent + : priority customer budget control Prevent ++ : total budget control Scope Asset management program 28

29 Prevent services contracts delivery 3 contract levels with options to answer your exact needs Prevent contract Prevent + contract Prevent ++ contract Preventive maintenance (levels 1 to 4) 24/7 support Emergency on-site intervention 8 business hours Emergency parts delivery 8 business hours Delivery of full equipment within 48 hours Access to maintenance data Free support / Extra benefit versus 24/7 Free equipment and parts Asset management program 29

30 Prevent services contracts Value proposition Customer benefits Delivery Scope The entire electrical installation of a site from 250 kva, 10 MVA Asset management program 30

31 Prevent services contracts scope IBSuite: software suite dedicated to maintenance Zen: a repository to manage the assets all along their life span Complete factory or building electrical installation With Schneider Electric and non Schneider Electric brands Operation executed with exclusive software Asset management program 31

32 Prevent services contracts references Automotive Faurecia, Valeo, Bosch, General Motors Mining, Minerals, Metal Lafarge, Alcan, Saint-Gobain Food & Beverage Nestlé, Procter & Gamble, Unilever Micro-electronics Atmel, IBM Oil & Gas Total, BP Infrastructure Veolia Health & Pharmaceutical Sanofi-Aventis, GSK Building Auchan Asset management program 32

33 Maintenance contracts reference in baby care products Customer needs Compensate for the lack of internal maintenance program and associated competencies Obtain high availability Limit shut-down time of electrical assets Our services solution A long term contract including: Manufacturer preventive maintenance according to a predefined program Hotline 24/7 support with highly qualified specialists Commitment on agreed lead time for labour and spare parts Customer benefits Minimisation of electrical assets downtime Peace of mind regarding any technical issue Asset management program 33

34 Maintenance contracts reference in building industry Customer needs Carry-out manufacturer maintenance on MV assets Manage the maintenance budget Obtain high availability Limit shut-down time of electrical assets Our services solution A long term contract including: Manufacturer preventive maintenance according to a predefined program Hotline 24/7 support with highly qualified specialists Commitment on agreed lead time for labour and spare parts Costs of corrective maintenance Customer benefits Minimisation of electrical assets downtime Budget control regarding electrical assets maintenance Asset management program 34

35 Customer benefits Minimisation of electrical assets downtime Budget control regarding electrical assets maintenance 35

36 Maintenance contracts reference in automotive industry Customer needs Delegate maintenance on electrical assets Predict electrical failures Limit shut-down time of electrical assets Follow-up of asset life cycle Our services solution A long term contract including: 24/7 Workforce on site Preventive and Predictive maintenance according to a predefined program Corrective maintenance Annual and regular review of asset status Customer benefits Optimisation of electrical assets downtime Responsibility transfer regarding assets maintenance CAPEX forecast regarding electrical assets Asset management program 36

37 Customer benefits Optimisation of electrical assets downtime Responsibility transfer regarding assets maintenance CAPEX forecast regarding electrical assets 37

38 Maintenance contracts reference in oil & gas industry Customer needs Limit shut-down time of electrical assets Modernize old electrical assets Maintain investment capacity Our services solution A long term contract including: Preventive maintenance according to a predefined program Corrective maintenance Hotline 24/7 support with highly qualified specialists Replacement of assets at the end of contract Budget spread over the contract duration Customer benefits Anticipation of electrical assets investments Manufacturer insurance regarding assets availability CAPEX/OPEX financial transfer Asset management program 38

39 Customer benefits Anticipation of electrical assets investments Manufacturer insurance regarding assets availability CAPEX/OPEX financial transfer 39

40 June May 10, 23,

41 On-demand maintenance: maintain your installation performance level Are you Facing budgetary constraints Lacking competent maintenance personnel Struggling to minimise downtime The long term performance of your electrical distribution installation can easily be compromised if not properly maintained Our services solutions: start-up, after sales parts, maintenance & diagnosis, repairs On-demand maintenance 41

42 Start-up Value proposition Customer benefits Expertise to start-up technically complicated electrical networks thanks to a safe, reliable and quick approach Delivery Scope Reference On-demand maintenance 42

43 Start-up Value proposition Customer benefits Delivery Scope Reduce risks of delayed start-up associated with incorrect settings, installation errors, etc. Reduce risks of premature failure through undetected installation settings / errors Traceability of Schneider Electric interventions Reference On-demand maintenance 43

44 Start-up Value proposition Customer benefits Delivery Scope On-site rigorous testing & inspection procedures using proprietary hardware & software tools Engineering expertise in developing protection settings & discrimination studies Reference On-demand maintenance 44

45 Start-up Value proposition Customer benefits Delivery Scope From main supply to low voltage main switchboard Reference On-demand maintenance 45

46 Start-up Value proposition Customer benefits Delivery Scope Reference HSBC, Magna, Sun Metal Zinc Refinery, Chrysler, Wal-Mart On-demand maintenance 46

47 Start-up reference in automotive industry Customer needs The most reliable services provider for putting assets into operation Start all your electrical distribution operations on time Take care of assets from the beginning of their lifecycle, and after each major maintenance Our services solution Commissioning & start up with the manufacturer s expertise Engineering capability on electrical distribution networks Equipment & intervention records & traceability Customer benefits Reduce risks of delayed start-up and premature failure Total peace of mind regarding any technical issue To be ready for total asset management 47

48 Customer benefits Reduce risks of delayed start-up and premature failure Total peace of mind regarding any technical issue To be ready for total asset management 48

49 After-sales parts Value proposition Customer benefits Upgrade your installation or replace wear and tear parts with original components guaranteed by the manufacturer Delivery Scope On-demand maintenance 49

50 After-sales parts Value proposition Extend life Customer benefits Reduce CAPEX Protection against counterfeit risks Delivery Scope On-demand maintenance 50

51 After-sales parts Value proposition Customer benefits Genuine parts delivered on-time with the manufacturer s guarantee Delivery Scope On-demand maintenance 51

52 After-sales parts Value proposition Customer benefits Delivery Scope Schneider Electric s product range Guaranteed parts availability for 3 to 8 years after end of commercialisation, depending on each product range Over 8 years: upon request On-demand maintenance 52

53 Maintenance & diagnosis at a glance Value proposition: Expert predictive and preventive maintenance for compliance with international standards and original product / equipment performance Delivery: On-site, rigorous predictive & preventive maintenance performed By our experts using proprietary sofware & hardware tools Scope: From main supply to low voltage main switchboard Reference: Procter & Gamble, Nestlé, Nissan, Ford, Hewlett-Packard Customer benefits: Minimise unplanned downtimes Extend performance level Traceability of Schneider Electric interventions On-demand maintenance 53

54 Maintenance & diagnosis Value proposition Customer benefits Expert predictive and preventive maintenance for compliance with international standards and original product / equipment performance Delivery Scope Reference On-demand maintenance 54

55 Maintenance & diagnosis Value proposition Customer benefits Delivery Minimise unplanned downtimes Extend performance level Traceability of Schneider Electric interventions Scope Reference On-demand maintenance 55

56 Maintenance & diagnosis Value proposition Customer benefits Delivery On-site, rigorous predictive & preventive maintenance performed by our experts using proprietary software & hardware tools Scope From main supply to low voltage main switchboard Reference On-demand maintenance 56

57 Maintenance & diagnosis Value proposition Customer benefits Delivery Scope Reference Procter & Gamble, Nestlé, Nissan, Ford, Hewlett-Packard On-demand maintenance 57

58 Maintenance & diagnosis reference in baby care products Customer needs The most reliable services provider for your electrical distribution installed base Integrate the electrical distribution maintenance expertise on your operational programs Integrate predictive maintenance on your operational programs Our services solution Preventive & technical assistance on electrical distribution Direct contact to experts on your installed base Expert predictive interventions Customer benefits Preventive and predictive maintenance in operational programs Fast access to technical assistance with knowledge of my IB To be ready for total asset management 58

59 Our strengths in maintenance & diagnosis More than 20 years of accumulated data on reliability, mechanical and technical durability More than field technicians in 130 countries On-demand maintenance 59

60 Check the benefits of maintenance Performance Optimum Minimum End of life with conditional maintenance End of life with routine maintenance End of life & performance without maintenance Time On-demand maintenance 60

61 Repairs Value proposition Customer benefits Getting faulty equipment repaired and insured for compliance with international standards by the original manufacturer Delivery Scope Reference On-demand maintenance 61

62 Repairs Value proposition Customer benefits Delivery Scope Reduce CAPEX by extending the service life of equipment Traceability of Schneider Electric interventions Guaranteed repairs by manufacturer Reference On-demand maintenance 62

63 Repairs Value proposition Customer benefits Delivery Scope Reference Rigorous repairs performed by our experts on-site or in our premises using proprietary software & hardware tools From main supply to low voltage main switchboard On-demand maintenance 63

64 Repairs Value proposition Customer benefits Delivery Scope Reference BBV, Valeo systems, Unilever, Kimberly Clark, Motorola On-demand maintenance 64

65 Repairs reference in food industry Customer needs To extend the life cycle of a faulty equipment To recover as maximum, the original performance level in your equipment Our services solution Repairs with the manufacturer s expertise and genuine spare parts Commissioning & start up with the manufacturer s expertise Equipment & intervention records & traceability Customer benefits Equipment life cycle improved (CAPEX optimised) Equipment put again in operation 65

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67 Modernisation: improve equipment s life cycle at a minimum cost Are you facing a drop in reliability generating significant corrective costs? suffering from an increase in operating and maintenance staff risks? enduring difficulty to find replacement parts? putting up with a loss of internal technical expertise on equipment? struggling to conform with current standards? The challenge: zero-downtime, cost effective obsolescence management Our Services solution: refurbishment, retrofit and replacement with new equipment Modernisation 67

68 Refurbishment Value proposition Recover the original performance of obsolete or worn out Schneider Electric equipment Customer benefits Delivery Scope Reference Modernisation 68

69 Refurbishment Value proposition Customer benefits Delivery Scope Reference Schneider Electric equipment back to original performance Traceability of Schneider Electric interventions Ease of raising refurbishment capital as it is an an OPEX and not a CAPEX Improved safety for plant staff Modernisation 69

70 Refurbishment Value proposition Customer benefits Delivery Reconditioning & treatment of your Schneider Electric equipment Services performed in Schneider Electric workshops using dedicated professional tools Scope From main supply to low voltage main switchboard Reference Modernisation 70

71 Refurbishment Value proposition Customer benefits Delivery Scope Reference Merck Sharp & Dohme, Pharmacia, Marine Ltd, Autotransportes, Epson Modernisation 71

72 Refurbishment reference in oil & gas industry Customer needs Recover the original performance of obsolete or worn out Schneider Electric Equipment To maintain intact the current installed base Our services solution Reconditioning & treatment of key materials and parts Preventive and predictive maintenance Commissioning & start up with the manufacturer s expertise Customer benefits Equipment life cycle improved: CAPEX optimised Equipment with the original performance level Equipment put again in operation 72

73 Customer benefits Equipment life cycle improved: CAPEX optimised Equipment with the original performance level Equipment put again in operation 73

74 Retrofit at a glance Value proposition: Upgrade the performance of your equipment to the latest technological levels without replacing it! Delivery: Engineered replacement of products inside existing equipment Dedicated experts and professional tools Scope: From main supply to low voltage main switchboard Reference: Astra Zeneca, Pemex, EDF, General Motors, Sanofi Customer benefits: Upgrade performance capability within an existing switchboard structure Reduced downtime by not having to replace entire switchboards CAPEX savings > 30% by partial rather than total replacement of a switchboard or Motor Control Center Traceability of Schneider Electric interventions Modernisation 74

75 Retrofit Value proposition Customer benefits Upgrade the performance of your equipment to the latest technological levels without replacing it! Delivery Scope Reference Modernisation 75

76 Retrofit Value proposition Customer benefits Delivery Scope Reference Upgrade performance capability within an existing switchboard structure Reduced downtime by not having to replace entire switchboards CAPEX savings > 30% by partial rather than total replacement of a switchboard or MCC Traceability of Schneider Electric interventions Modernisation 76

77 Retrofit Value proposition Customer benefits Delivery Scope Engineered replacement of products inside existing equipment Dedicated experts and professional tools Reference Modernisation 77

78 Retrofit Value proposition Customer benefits Delivery Scope From main supply to low voltage main switchboard Reference Modernisation 78

79 Retrofit Value proposition Customer benefits Delivery Scope Reference Astra Zeneca, Pemex, EDF, General Motors, Sanofi Modernisation 79

80 Retrofit reference in electrical energy industry Customer needs Upgrade the performance of the equipment to the latest technological levels Reduced modifications are allowed on the current installed base Minimum breaking time Be able to current spare parts Our services solution Engineered replacement of products inside existing equipment Commissioning & start up with the manufacturer expertise Limited power down time Customer benefits Equipment life cycle improved: CAPEX optimised Equipment with the latest performance level Equipment without external physical modifications on the equipment 80

81 Customer benefits Equipment life cycle improved: CAPEX optimised Equipment with the latest performance level Equipment without external physical modifications on the equipment 81

82 Replacement Value proposition Customer benefits Replacement and installation of old and non Schneider Electric equipment using latest technologies and best practices Delivery Scope Reference Modernisation 82

83 Replacement Value proposition Customer benefits Delivery Scope Getting the installation back up quickly and safely Equipment correctly set and implemented by the manufacturer Traceability of Schneider Electric interventions Reference Modernisation 83

84 Replacement Value proposition Customer benefits Delivery Scope Engineering, supply and installation of new equipment Dedicated expertise and professional tools Reference Modernisation 84

85 Replacement Value proposition Customer benefits Delivery Scope From main supply to low voltage main switchboard Reference Modernisation 85

86 Replacement Value proposition Customer benefits Delivery Scope Reference HSBC, Volkswagen, Unilever, Magna, Wal-Mart, Hewlett- Packard Modernisation 86

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88 End-of-life: respect environment in conformity with legislation Increasingly, countries are subject to strict legislation on waste management: Professional electrical and electronic waste must be collected, sorted, processed and recycled Wastes containing hazardous substances or special components must be sorted and processed separately Our services solution: Treatment and recycling End-of-life 88

89 Treatment and recycling at a glance Value proposition: Commitment to process equipment according to country legislation without generating human or environmental nuisance Customer benefits: Complete peace of mind regarding legislation Delivery: Legal documents Disposal of equipment Scope: Professional electrical and electronic products or equipment Cabinets, transformers, copper, cables, etc. Containing PCB, contaminated oil, mercury, SF6 gas, very slightly radioactive components Optimise administrative costs Provide an operational solution in all cases End-of-life 89

90 Treatment and recycling Value proposition Customer benefits Commitment to process equipment according to country legislation without generating human or environmental nuisance Delivery Scope End-of-life 90

91 Treatment and recycling Value proposition Customer benefits Delivery Scope Complete peace of mind regarding legislation Optimise administrative costs Provide an operational solution in all cases End-of-life 91

92 Treatment and recycling Value proposition Customer benefits Delivery Legal documents Disposal of equipment Scope End-of-life 92

93 Treatment and recycling Value proposition Customer benefits Delivery Scope Professional electrical and electronic products or equipment Cabinets, transformers, copper, cables, etc. Containing PCB, contaminated oil, mercury, SF6 gas, very slightly radioactive components End-of-life 93

94 Contact your local representative for more details or to discuss your specific needs!