So You want to go paperless & need some help to get started?

Transcription

1 So You want to go paperless & need some help to get started? An overview of the IATA Guidance Material for the implementation of PAO:TO David Edwards, IATA - Senior Consultant 4 th Paperless Aircraft Operations Conference November 2017 Montreal, Quebec - Canada

2 A Recap from xx The Twists & Turns

3 What we ve been doing Cross-Functional Working Groups Organised by Time Zones Themed calls approximately every 2 months Very good participation PAO:TO Guidance Material Guidance Material written PAO:TO Implementation Written to assist in the development of business cases Published to IATA Website Regulatory-Based Checklist Updated to include EASA Published to IATA Website 3

4 Cross-Functional Working Groups Participation - Great Communication Methods - Mostly Great 4

5 PAO:TO Working Group Participants 5

6 PAO:TO Guidance Material Overview 6

7 Purpose Developed for the benefit of the industry Developed to assist organizations in their PAO:TO journeys 7

8 It helps to pose Key Questions? WIFM Key Questions for your Business Case Do you want cost savings? Do you want efficient asset transfer? Do you want improved compliance? Do you want optimized knowledge management Develop the elevator speech for your Technical & Finance Directors 8

9 It helps to define Value Propositions 9

10 It talks about Not If, but When Aircraft are already being delivered & supported by OEMs as paperless 10

11 It assists with First Steps Brain Storming assists in identifying interfaces across your business 11

12 It refers to the IATA Roadmap Refer to this map in your Business Plan development 12

13 Enabling Technologies are discussed 1. Web enabled 2. Paperless ready 3. Electronic Signature 4. Electronic Logbook 5. Mobile/PED Access 6. Controlled Access 7. Accessibility - Real-Time 8. Accessibility Point-of-Use 9. Audit Trails 10. RFID 11. Conformance - Applicable Standards 12. Conformance Applicable Legal requirements Enabling Technology Functions for consideration 13. Security Encryption of Data and Signatures 14. Scalable (business growth) 15. Seamless connectivity and transition/migration of data between platforms 16. Interoperability across/between: a. States (Countries) b. Organizations c. Company Departments 17. Adaptable to new technology innovations 18. Backup/Disaster Recovery 19. Ability to work off-line Mobile Technology Initiatives Consider how Mobile Technology initiatives can be adapted into Base Maintenance, CAMO, Leasing Activities and other parts of engineering and maintenance to improve the Cost, Quality & Turn-time equation. 13

14 The Importance of Standards the private and public sector see standardization as directly linked to their core business strategy Most realize that standards bring benefits to their organization Source: Isoorg, 2017 ISO provide a Methodology Toolbox A Standards Impact Map can be downloaded The ATA e-business Program develops standards relevant to our industry 14

15 Key Metric examples are explored Safety, Quality Compliance Warranty Performance Operational Performance Customer References Financial Considerations Record Storage & Environment Some Costs Will Increase Digitizing of Legacy Records Innovation Examples Lessors & Lessees 15

16 Metric KPI Tables Provided Productivity Key Result Areas Improved Workflows Paperwork Returns Non-Value-Added Time End-of-Lease Remote Access On-demand Access Measures Measure improvements in workflow attributable to the implementation of electronic workflow management systems Measure timeliness, availability and quality of paperwork returns Measure lower costs through reduced non-valued added time Measure speedier end-of-lease process in terms of timely return of aircraft Measure improvements attributable to remote access functionality relating to: o Lead Times o Response Times o Turnaround Times o AOG Responses o Repair Approvals o Record Search Productivity Example Measure improvements attributable to on-demand access functionality relating to: o Digitized and Indexed Information o Validation of Airworthiness Records (Configuration and Compliance) o Resolution of Operational and Airworthiness Issues o Proactive Planning o Accomplishment of Maintenance o Enhanced internal and external business communications e-signature Measure improvements attributable to e-signature functionality relating to for example: o volume reduction of the amount of paperwork o greater labour productivity and reduction in associated unit costs 16

17 Regulatory-Based Checklist 17

18 Checklist Purpose The purpose of the Checklist is to guide your journey towards CAA approval for your paperless systems It is detailed and will require dedicated effort to complete all elements When completed, it may provide the basis of your submission to your CAA Suggestion follow the FAA AC and cross-check with your own CAAs requirements use the functionality to see what other CAAs require

19 Checklist Sources EASA added in 2017 Different Titles Similar Intent 19

20 Checklist Usage Questionnaires have been developed from source documents Completion of the checklist/questionnaire provides a basis for submission to Aviation Authorities for review and approval decisions It allows easy cross-reference to each of the source ACs via key word search functionality provides understanding of the required criteria in the other regulatory jurisdictions. 20

21 Where to get it Scroll down page to Downloads Click Here 21

22 User Guide (1/7) Please Read 22

23 User Guide (2/7) Click 23

24 User Guide (3/7) Click Search All AC Tabs will be searched and all results with esignature will be displayed esignature More Below 24

25 User Guide (4/7) More Below 25

26 User Guide (5/7) Checklist Question 26

27 User Guide (6/7) Key Word Search Heading & Question FAA AC Sub Part Reference Highlighted Row 27

28 User Guide (7/7) Comments More Info Required Procedures Available Quality Department Sign-Off Policy & Procedures Reference

29 In Conclusion Get Involved Good Luck 29

30 Questions me if you want to participate in Working Groups David Edwards Senior Consultant, IATA +61 (0)