Supplier Relationship Management Conference March 31 April 1, 2009 Atlanta, GA

Transcription

1 Updated Program The 2009 Supplier Relationship Management Conference March 31 April 1, 2009 Atlanta, GA Strategic Collaboration and Innovation to Help Weather the Economic Storm Pre-Conference Workshop: Developing and Implementing a Change Management Strategy for SRM InterContinental Buckhead Atlanta March 30, Sponsored by: Trusted Insights for Business Worldwide

2 Pre-Conference Workshop Monday, March 30, 2008 Registration: 1 1:30 pm Developing and Executing a Change Management Strategy for SRM Workshop: 1:30 5 pm As the discipline of SRM matures, the challenge of embedding SRM principles and practices into organizational DNA becomes ever more pressing. Confusion persists about how SRM is different from, and related to (or not) strategic sourcing, category management, and supply chain management. At most organizations, efforts to implement and derive value from SRM are undermined by existing procurement processes and policies, and by lack of full buy-in and support from the rest of the enterprise. This workshop will draw on just completed research and real world case studies to explore SRM barriers and ways to overcome them. Results from a global study demonstrate the importance of consciously aligning strategic sourcing efforts and negotiation strategies with SRM. Case studies will also address how to maximize internal (and supplier) buy-in to SRM and ensure cross-functional alignment. Key topics will include: Understanding and aligning SRM efforts with corporate strategic objectives and stakeholder priorities How to successfully launch new SRM programs How to accelerate adoption Leveraging early successes to gain resources and commitment to scale up SRM programs How to sustain and reinvigorate SRM efforts that are already underway Jonathan Hughes Partner Vantage Partners Practice Leader: Sourcing and Supplier Management Jeff Weiss Partner Vantage Partners Media assistance provided by: One small step in the right direction: Consider this, by making the decision to go paperless with all of our conferences and seminars, in one year will save almost 2 million sheets of paper, preserving hundreds of trees annually. It s a start

3 Tuesday, March 31, 2009 Registration and Continental Breakfast: 8 9 am Welcome and Introductions: 9 9:10 am Transforming Trading Relationships into Partnerships: Using SRM to Achieve Collaborative Advantage A 9:10 10:10 am Many organizations have implemented new tools for supplier collaboration but have not changed policies, procedures, metrics, incentives, and most importantly, ways of thinking that can undermine effective collaboration. This session will provide a fresh perspective on how to think about buyersupplier collaboration, and consider: Making the business case for supplier relationship management and collaboration Understanding the risks, barriers, and success factors of close supplier collaboration Why cross-functional internal collaboration is essential to improving collaboration externally with suppliers Connecting strategic SRM efforts to reciprocal strategic account management initiatives at suppliers Jonathan Hughes Partner Vantage Partners Practice Leader: Sourcing and Supplier Management Strategic Supplier Relationship Management Even More Relevant in a Troubled Economy B 10:15 11:45 am While one of the fundamental promises of Supplier Relationship Management has always been to lower costs; in the midst of an economic downturn, this promise takes on heightened visibility across the enterprise. In this time of financial crisis, procurement executives who are under unprecedented pressure to reduce costs must guard against sacrificing the longer term interests of key supplier relationships. This session will explore how companies can and should use the challenge of the economic downturn to strengthen key supplier relationships for long term advantage; and the inherent risks of allowing SRM to revert to nothing more than a cost take-out tool. Panelists Mark Roenigk Chief Procurement Officer and Vice President Operational Excellence ebay Alex Douglass Robinson Senior Vice President and Head of Procurement ING Bernard L. Quancard President and Chief Executive Officer Strategic Account Management Association Moderator Geraint John Editor CPO Agenda Register online Or by phone

4 Accelerating the Innovation Agenda: Tapping into Innovations with Suppliers C 11:45 am 12:30 pm Interface, the worldwide leader in design, production and sales of carpets and upholstery fabrics, has weaned itself from using virgin petroleum-based products in the manufacture of its goods which required the company to rethink every aspect of its material sourcing and supply base. In this session you ll hear how Interface joined forces with suppliers to increase the percentage of recycled and bio-based materials used in their products; from just 0.5 percent in 1996 to 25 percent in The discussion will cover how the need to innovate transformed every aspect of the supplier relationship, from identification, to negotiation and selection to delivery. Eric Nelson Vice President Interface Americas Rethinking Procurement Post-Merger E 2:30 3:15 pm FirstGroup PLC, a major European transportation services provider, entered the US market in 1999 with the acquisition of Ryder. Since that time the company has made numerous additional acquisitions. Today its North American division employs nearly 100,000 and spends $1.8 B with its suppliers annually. In this session you ll hear how the company realized significant cost savings by transforming its procurement strategy, operations and function in the dawn of rapid growth through acquisition. Speakers David Bush Chief Executive Officer IASTA Joe Delaney Vice President First Group America Luncheon: 12:30 1:45 pm Getting Closer to Chinese Suppliers: Lessons Learned from IBM s Procurement Headquarters Move to China D 1:45 2:30 pm International Business Machines (IBM) had been sourcing in Asia for more than 50 years, mostly to support its hardware businesses. In 2006 the company moved its global procurement headquarters to China. The motivation for the move was to improve relationships with suppliers and form new ones; tap into a talent pool ; and to be well-placed if and when China becomes a customer base, as well as a supply base, of IBM. In this session, you ll hear about the benefits IBM has gained to date and lessons learned along the way. Michael (Mike) Meaden Vice President, Client Services Procurement IBM Corporation Relying on Partners in an Integrated Supply Chain: Shell Case Study F 3:30 4:30 pm Shell s supply chain is, unquestionably, one of the most complex in the world as measured by scope, scale and global nature. In this session, you ll hear how the company is transcending the notion that SRM means preferred treatment and higher prices; and introducing new ways of doing business. Specifically, the discussion will cover systemic methodologies and processes being introduced: including supplier segmentation and the role of a supplier manager. Gregg Parsley Global Supply Management Leader Information Technology Shell Managing Key Suppliers: Lessons from the Sales Function G 4:30 5:15 pm World class procurement organizations understand that characteristics of effective customer relationship management and good supplier relationship management are more alike than different. This session will delve into how leading companies are translating key account management principles from the sales function into SRM.

5 The discussion will cover how to: segment suppliers and develop clear guidelines for how to work with various segments; and how to create annual supplier development plans. David Macaulay Director Strategic Account Management Association Formerly Senior Vice President Siemens AG Cocktail Reception: 5:30 6:30 pm Hosted by: Wednesday, April 1, 2009 Continental Breakfast: 8 9 am The Value of Strategic Supplier Relationship Management: Building the Business Case H 9 10 am As companies see benefits from supplier relationship management activities, they are under increasing pressure to quantify the value delivered. In this session, you ll hear about the results of indepth research conducted in late 2008 and early 2009 that will help companies build the business case to optimize the level and focus of their SRM investments. The discussion will include: A consolidated SRM value measurement system framework Specific insights about the different approaches to, and benefits of, SRM in different sectors and categories of supply Industry leading SRM benchmarking and diagnostic tools Case studies describing SRM approaches at participating organizations and analysis of benefits delivered Sharing Risks and Rewards: Negotiating and Implementing Successful Service Contracts I 10:15 11 am While the advantages of shared risk service contracts are attractive to many buyers and suppliers; few have managed to successfully implement them. The difficulty in negotiating and managing such contracts has deterred most organizations from even attempting such arrangements. In this session you ll hear how, working together, The Mayo Clinic and Sodexo Healthcare Services have achieved higher customer satisfaction levels and significant cost savings through shared risk service contracts. Carolyn Kolesar Senior Vice President Sodexo Healthcare Services Phillip Burton Service Contract Negotiations Leader The Mayo Clinic Working with Suppliers to Meet the Green Imperative J 11:15 am 12 noon Global climate change will affect future generations and has already started to affect businesses. The scientific community agrees that to prevent global warming from spiraling out of control, businesses will have to halve their carbon use by Investors, customers and regulators are demanding better environmental performance. This session will look at how procurement executives can, working with suppliers, lead efforts to develop and implement green strategies to improve environmental performance and positively impact shareholder value. Wrap up: 12 noon Mark Webb Partner Future Purchasing Register online Or by phone

6 Partial listing of companies and organizations represented at the 2008 Supplier Relationship Management Conference Allstate Insurance Co. American Electric Power Anadarko Petroleum Corporation Aravo Solution Baker Hughes Inc. Bank of America Bausch & Lomb Inc. Cardinal Health Catalent Pharma Solutions Inc. Caterpillar Inc. CEMEX USA Church of Jesus Christ of Latter-day Saints Circuit City Stores, Inc. Ciena Corporation Con way Inc Defense Logistics Agency U.S. Department of Defense Diebold, Inc. Eli Lilly and Company ExxonMobil Corporation FM Global GOJO Industries Halliburton Company Harrah's Entertainment, Inc. Hewlett Packard Company IACCM IBM Corporation Janeeva Inc. Johnson & Johnson Kimberly Clark Corporation Marriott International, Inc McDonald's Corporation MeadWestvaco Corporation Mercedes Benz USA, LLC Merck & Co., Inc Mid Continent Cabinetry Monsanto Nestle S.A. Northrop Grumman Corporation Oncor Electric Delivery Procter & Gamble Company Principal Financial Group Publix Super Markets Inc. Raytheon Company SAS Institute Simpson Strong Tie Co. Sun Life Financial SunTrust Banks, Inc. The Coca Cola Company The Dow Chemical Company Toyota Motors North America U.S. Department of the Army UGI Utilities, Inc. USAA Velcro USA Inc. Woodward Governor Company

7 To Register Online Fax Phone :30 am to 6 pm ET Mon Fri Mail PO Box 4026, Church Street Station New York, NY Pricing Conference The 2009 Supplier Relationship Management Conference March 31 April 1, 2009 InterContinental Buckhead Atlanta Atlanta, GA Pre-Conference Workshop Developing and Implementing a Change Management Strategy for SRM March 30, 2009 Registration Fees payable in advance in U.S. dollars. Pre-Conference Workshop (B ) Conference Board Associates $495 Non-Associates $595 Conference ( ) Conference Board Associates $2,195 Non-Associates $2, Payment Check payable to for $. Agenda Code Please provide agenda code from mail panel. Charge to my: American Express Discover MasterCard Visa Acct. No. Exp. Date 4Signature Date Please print or attach a business card; for additional registrants, duplicate this form. Name Title Department Company Address City State Zip Telephone ( ) Fax ( ) Cancellation Policy Full refund until three weeks before the meeting. $500 administration fee up to two weeks before the meeting. No refund after two weeks before the meeting. Confirmed registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. Team Discounts per person For a team of three or more registering from the same company at the same time, take $200 off each person s registration. Hotel Accommodations Fees do not include hotel accommodations. For reservations, contact the hotel directly no later than the cut-off date and mention The Supplier Relationship Conference. InterContinental Buckhead Atlanta 3315 Peachtree Road, N.E. Atlanta, GA Tel Hotel Reservations Cut-off Date: Friday, March 13, 2009 Unconditional Guarantee For over 90 years, has been providing senior executives worldwide with opportunities to share practical business experience. If for any reason you are not satisfied with this conference, please let us know. We will immediately credit your attendance to another conference of your choice, or, if you prefer, promptly refund 100% of your registration fee. and the torch logo are registered trademarks of, Inc. Program subject to change. December 2008

8 Supplier Relationship Management Conference March 31 April 1, 2009 InterContinental Buckhead Atlanta 845 Third Avenue, New York, NY You ll hear from: ebay First America Group IBM Corporation ING Interface Americas Shell Sodexo Healthcare Services The Mayo Clinic Vantage Partners Agenda Code Printed and bound by Sheridan Printing Co., Inc., Alpha, New Jersey, an FSC-certified printer. This brochure is printed on Mohawk Via paper, which is 100% post-consumer waste fiber, manufactured with wind power, and is process chlorine free. The paper is certified by Green Seal and SmartWood for Forest Stewardship Council standards. No films or film-processing chemicals were used in the printing of this brochure. The 2009 Supplier Relationship Management Conference Strategic Collaboration and Innovation to Help Weather the Economic Storm Pre-Conference Workshop: Developing and Implementing a Change Management Strategy for SRM March 30, 2009 Atlanta, GA