Palestine. Iraq. Jordan. Dubai. Egypt. Sudan. OFFTEC Holding Group

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2 Egypt Palestine Jordan Iraq Dubai Sudan OFFTEC Holding Group OFFTEC operates as part of OFFTEC Holding Group (OHG). OHG is a regional business technology, loyalty services and solutions company that is committed to providing optimal solutions and dedicated to delivering innovative ventures, therefore creating sustainable value to its customers, employees, suppliers, and shareholders. The group also houses e-points as an independent business venture. OFFTEC Holding Group, which has a total capital of 42 million Jordanian Dinars (approximately 60 million US Dollars), combines unparalleled experience and comprehensive capabilities across many industries. Among the many strengths that distinguish us in the marketplace are our: Extensive industry expertise. Broad and evolving service offerings. Expertise in loyalty platforms. History of innovation and implementation. Commitment to the long-term development of our employees. Proven and experienced management team. OFFTEC GROUP at a Glance Employees: more than 200 region wide. Operates in: Palestine, Jordan, Sudan, Erbil (Iraq), and Egypt. Founded: Jerusalem in 1910 as Palestine Educational Company. Named: OFFTEC in Public: OFFTEC Holding Group in Registered under Amman Stock Exchange OFTC. Headquarters: Amman- Jordan Website:

3 OFFTEC Palestine in brief OFFTEC Palestine, which is one of the oldest and most established companies in the Middle East, is a member of OFFTEC Holding Group PLC. Since its inception in Jerusalem in 1910, OFFTEC has grown to become a multi-million dollar company, bringing every aspect of its business to a winning outcome for all its clients. Throughout these years we have built lasting relationships with all different sectors including Banks, Healthcare, Education, ICT, Government institutions, and Local Companies. Said Bolous OFFTEC s Founder Throughout the years, OFFTEC is positioned to overcome the challenges of today s changing business environment through providing innovative and high quality business and technology solutions to its clients to facilitate their business functions. Our job has never been more important than it is today as the world gets even more complex with technology. OFFTEC has kept pace with innovations that helps businesses navigate the seas of Banking Technologies, Office Technologies and Office Furniture Solutions, IT Solutions, Plastic Card Technologies, and Software Solutions. 2

4 To provide end-to-end competitive solutions and services to meet market business technology needs in Palestine and the Middle East in the fields of Banking Technologies, Office Technologies, Office Furniture Solutions, Security Solutions, Plastic Card Technologies, and Software Solutions. We are committed to maintain superior service and optimal quality solutions in order to build long term relationship and high customer satisfaction. To be the leading corporation and trusted provider of innovative and high quality business technology solutions in Palestine and in the Middle East to meet and satisfy your business needs. Vision Mission Values Go the extra mile for the customer. We offer optimal quality products and services. We provide employee stability and security. We conduct our business with honesty and integrity. We provide reliability and dependability to all stakeholders. 3

5 Putting Clients Solutions at the Heart of our Business Who we are and what we offer For more than 100 years, OFFTEC has been in the business of providing innovative and high quality business and technology solutions to its clients to facilitate their business functions. Our job has never been more important than it is today as the world gets even more complex with technology challenging most people s ability to make sense of it all. OFFTEC has helped governments and business in the MENA region to manage their enterprises and optimize their performance based on its quality, dedicated customer support and subject-matter expertise. 4

6 Our Products When it comes to our products and services, our main focus is on quality, loyalty, and building long term relationship with our clients. Therefore, we offer a wide range of high quality products from many partners and reliable vendors that can meet and satisfy your business needs. This includes: Banking technologies, Office Technologies, Office Furniture Solutions, Security Solutions, Software Solutions, Plastic Card Solutions. 5

7 Products Banking Technologies: 1. Cash Handling Banknote Sorting Banknote Detecting Coin Counting and Sorting Banknote Counting Teller Cash Recyclers Automated Teller Safes 2. Cheque Processing Cheque Printing Cheque Scanning Cheque Sorting 6

8 3. Bank Automation Automated Teller Machines (ATMs): Cash Dispensing Automated Teller Machines Solutions Cash Dispensing ATMs with Cash and Cheque Deposit Weatherized and Drive up ATMs Solutions Cash Recycling Solutions 7

9 Office Technologies 1- Office Automation Document Physical Filing and Storage Solutions Inserting, Folding and Mailing Solutions Queuing Management System Self Service Kiosks Franking Machines 2- Office Equipment Document Scanners Shredders Printers Copiers and MFPs 8 Laptops Desktops Projectors

10 Security Solutions - Physical Burglary & Fire Safes Fire Proof Cabinets Vault Doors Safe Deposit Lockers Modular Safes Storage Cabinet 9

11 Plastic Cards Technologies Documents and Smart Cards Personalization Solutions Our plastic card ID systems produce plastic ID cards used for a variety of applications including photo IDs, membership/loyalty cards, financial cards, badges and more much. From basic entry level to sophisticated high-end applications, we offer a broad range of ID card printers with various features and capabilities. Smartcard Plastic Cards Systems ID Smartcard Personalization System Financial Smartcard Personalization System Passports Personalization System 10

12 Office Furniture Solutions Seatings 11

13 Seatings... Executive and Meeting Space 10

14 Workspace Operative Desks Workstation 11

15 12 Reception

16 Offices Outdoor Furniture & Accessories 13

17 14 Partitions

18 Exclusive Office Furniture Educational 15

19 Auditoruim Health Care 16

20 OFFTEC Software Solutions ERP Solution HR Solution Sales Force Automation Fixed Assets E-Exam Letter Cheque Printing Time and Attendance ERP e E am F e sse s FF me Sales Force Cheque Pr n n Human Resources 17

21 After Sales Services OFFTEC Leasing: Pay As you Print (PAP) - This service allows you to enjoy the pay per copy system. Get the Free Product and Pay for monthly or for each print out/copy you make. Easier buying decision and faster deal close. OFFTEC Trade In: Maintain state of the art equipment and get cash back for your used and old equipment through this service: Trade in the old one with new product. The opportunity to recover worth on your present equipment with a minimum effort. Maintain minimum downtime to your business. OFFTEC Per-Purchase Trial: Before you BUY ask for a Free Try. Pay nothing either you buy or not. Preventive Maintenance: OFFTEC Palestine provides a Preventive Maintenance service for all our products. This service is free of charge except when: Misusing of these products. Broken Parts. Request for Inks. Call Center and Customer Care Services: We are always available for you to answer all your daily inquires, to solve any problems you might face to ensure better Customer Satisfaction. Just give us a call, , or a fax and we are ready at your service. 18

22 Our Clients With a rapidly growing installation base spanning across all vertical markets, OFFTEC confidently offers its suite of innovative products and solutions to a diverse range of clients from different sectors across Palestine such as Banking, Insurance, Governmental, ICT, Automotive, and Education across Palestine. At OFFTEC, we recognize that customers success is fundamental to our cooperation. For that we take special care in addressing precise customer needs with solutions tailored to exceed their expectations, while constantly aspiring to create, maintain and nurture long-term, mutually satisfying relationships. We are very privileged that some of our clients have been with OFFTEC for more than 70 years and have joined us on our journey to success and growth. We are pleased to say/ glad to announce that we have ( 5000) loyal clientele base. Who are our greatest asset and have been source of inspiration for our continued growth. 19

23 Banking and Finance Sector ICT Sector Health Care Sector 20

24 Governmental and Public Sector Insurance Sector 21

25 Educational Sector Services Manufacturing & FMCG 22

26 Car and Automative Sector Real Estate Sector International and NGOs 23

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28 Offtec-Palestine Tel Fax: info@offtec.ps P.O.Box 2166 Ramallah, Palestine