Video Surveillance for. Retail

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1 Video Surveillance for Retail Market Trends During the 1980s, some businesses prone to theft started to install CCTV to deter crimes. And it was also during the 1980s that video surveillance began to spread across the United States in public places. After DVR being introduced in the 1990s, the market trend gradually transited to hard-disk based digital video recorders. Later came the innovation of digital video and broadband network, the focus of video surveillance then shifted to IP video, which then led to the overall pervasion of IP cameras because of the way-better video quality than offered by megapixel IP cameras and HD IP cameras. And retailers have chosen their video recorders following the said transition. Their focus has gone from: DVRs NVRs Standalone NVRs for high-resolution IP cameras and finally NVRs that can fully integrate into a large-scale video management system (VMS). 1

2 A powerful solution for retail The retail industry loses billions of dollars per year to employee theft and shoplifting, not including credit card fraud and robbery. Hence, a right security system is important to your retail stores. To answer this need, GVD keeps an ample lineup of products ranging from large-scale centralized monitor to capable standalones to cope with the most difficult security jobs. A prospective video system for a retail chain should include: Robust & Powerful Branch NVRs As it is often the case that no IT staff is available at a branch store, the NVR for a branch store must be robust and healthy for 24 x 7 service. It should have rich hardware redundancy to ensure non-stop service in unexpected situations and better with self-recovery to a user-mistake or an interrupt by its environment. If the branch NVR is to be installed in a machine room, it should be powerful in handling video data. The NVR should have excellent read/write at high speed on a 24 x 7 basis. And it should be provided with abundant storage space with RAID features to safeguard the video data from unexpected loss. Besides, the branch NVR should also be easily expandable through flexible add-ons of system components. Supporting Maximum HD/MP IP Cameras Demanding overall security of its business, a retail chain needs as many HD/megapixel IP cameras as possible to monitor their franchises and to keep the security aware. They want an NVR to record and stream live video by at least 25 fps. They also want to view as many video as they have on an NVR. Fully Integrable with POS Bricks-and-mortar retail stores rely on point-of-sale to get payment, issue receipts, and collect the data needed for sale analysis. Hence, a video system that can combine POS transaction data will broaden the dimensions of its surveillance video. If the video can be displayed with synchronous POS transaction data, data analysis can be intuitive and easier. Data retrieval and data search should be easy too. IT staff should be able to define a text or a number in transaction data to launch an alarm. Painless POS integration is also a must. Headquarters Control Center A control center allows the retail corporation to remotely and real-time monitor what is going on in its real estate and be instantly alerted when any abnormality comes up. A control center at the corporate building also lets IT staff access any of a networked NVR at any time once management or maintenance is required. 2

3 Remote Access Clients ACS 3rd-party System Alarm Management Video Wall 3rd-party System Integration A competent video system for a retail chain should support the most popular serial-communication protocols such as Modbus and Canbus. No extra cost and effort in engineering work to take in a 3rd-party system such as an access control system or points-of-sale is a must. Video Wall A video wall with synchronous live videos on multiple monitors can help the control center of a retail chain quickly cover as many conditions and situations as possible in its franchises. The video quality needs not to be compromised if the video system is enhanced enough to optimize live video views. Powerful Alarm Management Powerful alarm management should feature highly definable condition to launch an alarm, such as hardware health alarm like CPU overheat or channel alarm such as video loss. Powerful alarm management should also provide users with diverse options to launch an alarm, for example, users can choose to launch an alarm by a pop-up video pattern or by a pop-up text message. Remote Access Clients The system should provide software clients, web clients and ios/android clients to allow mobile and flexible operation for users. 3

4 GVD Video Management Solution for Retail Chains GVD VMS is a video management system with enterprise- and multi-site designs to consolidate different types of servers and a large amount of cameras and sensors onto one management platform. The system is to process the video from a myriad of cameras, with the consideration for high throughput, redundancy and fault-tolerance. System Component Management Console NVR Directory Videowall Decoder Backup GVD Model E300 M95 Standalone M3 Standalone M4 Mini Enterprise M6 True Enterprise C5002 D300 X6024 Description Hardware-wise the VMS is a stack of highly robust physical servers that includes, but not limited to: 1) a management console, 2) a group of NVRs, 3) a directory server, 4) a videowall server, 5) a backup server, 6) a failover server, and 7) an integration gateway. Works as the control unit as well as the primary input and output unit of the whole system to manage up to 8,000 channels and control every aspect of the system. For example, a user can change what to output on a video wall, which NVR to watch over, which video to back up, etc. Are GVD s capable NVRs to stream, record and archive video for up to 128 camera channels. The NVR comes with high read/write ability to handle high throughput for a branch store s daily business needs. Works as the system s central plafform to store the configuration data and the logs of all the system components. It is also the directory server that holds together the system components to work for the system. Delivers high-quality video walls for the system. Each decoder supports two monitors, and each monitor can show multiple simultaneous videos. The decoder also allows a videowall to receive and show the alarms from a networked NVR. Works as the second storage of video data for the system. The server uses RAID 5 to get video data directly from IP cameras on a 24 x 7 basis and duplicates them by schedule and by event and guards from loss once the active copy in an NVR should be damaged or destroyed. Software-wise the system is powered by VMS Manager, a software running on the management console to control every aspect of the system. For example, a VMS Manager user can change what to output on a video wall, which NVR to watch over or which video to back up. The VMS Manager has its UI in a variety of enlarged graphics to feature a modern look and better user experiences. The UI has an system bar unseen before at the top of every page of the system to let you seamlessly jump from the localhost to an remote server or channel, or from this function to another. Unique System Taskbar Launched tasks Function buttons Notification Area Failover Integration Gateway X5016 C5001 Works as a spare to assume the jobs of an overloaded or failed NVR in the system. For example, when a networked NVR stops working due to a power outage, it autos fails over to the failover server, with minimized or no disruption at all. The failover server can save the troubles from possible data loss and damages. Allows the system to take in a 3rd-party system such as an access control system or an alarm system, without much trouble. VMS Architecture Control Center Backup Failover Directory E300 D300 E90 CMS Client WAN iphone, ipad,android APP Client M4006 M4006 M4006 Store 3 Store 1 Store 2 4

5 Highlights of GVD VMS Enterprise & Multi-site Designs A retail chain needs thousands of cameras to safeguard its property. GVD NVRs can be easily scaled up to a large-scale VMS to manage 8,000 or more camera channels. Supporting the most popular serialcommunication protocols, the VMS is also easy to be extended to 3rd-party systems such as a POS system or an emergency alarm system. Easy Expansion A system improperly designed can result in significant effect in the overall performance of the system, such as video loss, slow performance or the likes. GVD VMS platform allows easy project scale-up through flexible add-ons of GVD products such as video-wall decoders, NVRs, mobile NVRs, failover servers and so on for system components. Control Center Solution GVD VMS platform allows a control center, by which the retailer can run real-time monitor over its franchises so the security operators can react without delay to any of a suspicious transaction or critical video image. Main Menus of VMS Manager Extra Robust NVRs to Secure a Branch Store Normally there is no IT staff stationing at a branch store. GVD has some NVRs made extra robust for 24 x 7 running. These robust NVRs have a hardware watchdog built on the motherboard to handle any of these situations happening to the NVR: Memoryoverrun, CPU-overload and system hang-up. The watchdog can also reset the system to wake it up. Other robust features include hardware redundancy such as dual power units, dual LAN ports and LSI-RAID. VHD (Virtual Hard Disk) GVD loads the NVR with a virtual hard disk (VHD), which is a Windows-based system image tool to take a snapshot of system status and NVR software settings to recover your system within 5 minutes once a serious system failure or OS/software corruption occurs. With VHD, system backup and recovery can be done without IT professionals, which just saves a branch store from the trouble of lacking an IT professional on site. Almost every problem with the system can be solved with a VHD. Video Content Analysis The video of sales floors and checkout counters makes it possible to spot a case of shoplifting or employee theft. GVD had introduced a handful of advanced VCA features over the years including E-Fence and people counting to improve the observation of fraudulent or illegal activities. People counting in particular is used every now and then by retailers to enhance sales analysis. Retailers can efficiently and easily calculate how much percentage of visitors makes purchases and how good the performance of a store is. E-Fence People Counting Video Wall The configuration menu The operation menu 5

6 Powerful NVR Engine for Fast Video Processing & High Video Throughput Unlike a conventional NVR with a central database, a GVD NVR features an exclusive TSE (Time Sector Engine) to handle high bandwidth throughput and high-speed video processing for the feature such as real-time PTZ control. Such powerful engine allows GVD VMS platform to support as many HD/MP IP cameras as possible to meet the security need of a retail chain. Fisheye Dewarp GVD software dewarp can bring the different dewarp features from different camera manufacturers to an established standard of GVD s. Users can easily get distortion-free video from their panoramic fish-eye cameras without many additional settings. GVD s software dewarp is the total solution to fisheye dewarp. Small Fanless NVR for Checkout Counters GVD has a fanless NVR that comes with only 6 x 4 small footprint to fit into the constraint space of a checkout counter. The fanless NVR is provided with the license of two camera channels, and comes two POE ports and one 2.5 HDD/SSD bay. Full POS Integration To integrate with a POS system, the GVD NVR only needs a tiny protocol box to work with all kinds of cash registers, up to eight of them are allowed. GVD s POS solution features a special POS pattern to synchronously show transaction data and relevant video in separate viewers instead of showing the transaction data overlaid on the relevant video. The NVR also features some powerful tools, including easy search and retrieval of transaction data. Users can define a text, a number or a alphanumeric string to search a massive transaction data. Also featured are PDF-based data export, data export with relevant video, data alarms and data filters. Intuitive User Interface The VMS Manager uses a variety of enlarged graphics to present a modern looking GUI to improve user experience. It even has a System Bar at the top of every page of the software to facilitate your navigation within the platform. The system bar gives you a quick overview of all the events in the system, and it even lets you lock out the system access. Transaction data and associated video exported in GVD Mega Pattern 6