Training & Support A New Vision

Transcription

1 Training & Support A New Vision

2 CD-adapco Training & Support: A New Vision Technology is a tool. People are the key. Together we are Engineers. CD-adapco s overriding aim is partnership for success. Becoming a CD-adapco customer means more than purchasing world-class software or services; it opens the door to an unrivalled wealth of engineering expertise. Our technological solutions are backed by a global team of over 350 engineering analysis specialists, dedicated to helping you meet the challenges of your industry and exceed the expectations of your market. Supporting your needs. CD-adapco s innovative engineering solutions often place our customers at the very frontier of engineering analysis. By maintaining a continual dialogue with our customers, our aim is to identify problems before they happen and to provide immediate resolutions when they do. From the moment you place a call to your dedicated local support engineer, you are accessing one of the world s biggest resources of CFD expertise. Our aim is to put you in touch with an appropriate local expert in the minimum amount of time, and to provide you with the advice that allows you to deliver top quality engineering analysis -on time. By assigning a Dedicated Support Engineer to each of our customers (independent of size) our aim is to develop a professional results-orientated relationship that completely understands your analysis requirements, and how the analysis relates to your business environment. By developing this comprehensive support model, and seeing the bigger picture of overall business goals, CD-adapco engineers can help you solve more than just technical problems and, in doing so, helps keep your business in front of your competition. This brochure details exactly what you can expect from your dedicated support engineer and the most effective way of interfacing with the CD-adapco organization as a whole. Training Together. Our support activities are backed by an extensive range of training courses aimed at everyone from CFD beginners to industry specialists. The flexible range of courses are designed to be delivered in an array of innovative formats, from traditional in-classroom learning to interactive web-based learning and pre-recorded video sessions delivered over the internet. CD-adapco has developed training courses that are designed to provide users with simple, flexible processes that can easily be deployed into existing workflows and provide instant commercial benefits to our customers. From our belief that engineering analyses are only part of an overall engineering solution, CD-adapco is now offering process orientated Computational Engineering courses that explore the benefits of numerical analysis on complete engineering systems. This brochure details the full range of off-the-shelf CD-adapco training courses. Where necessary we can also provide on the job mentoring specifically tailored to your application area, and complete custom classes. Dr. Stephen McIlwain Director Engineering Customer Support stephen.mcilwain@us.cd-adapco.com 02 Training & Support - A New Vision

3 For more information about all our training services please visit: The Effective Heat Transfer Modeling course was very useful in that it did not simply focus on how to set up and run the models in STAR-CCM+, but it also explained how STAR-CCM+ uses the underlying physics to solve the model. Scott Weber Cessna Aircraft Company The STAR-CCM+ training course effectively bridged the gap from classroom theory and practical application. An all around excellent experience. Jeffrey Brown Mitsubishi Heavy Industries Climate Control, Inc. CD-adapco provides top-notch support as well as powerful software that is easy to use for our various applications. Andy Slater Director, Flight Sciences Gulfstream Aerospace If you want to cut days/weeks off your CFD model building time, take the STAR-CCM+ course! Jimmy Tsang Chrysler LLC. Training & Support - A New Vision 03

4 Supporting You Welcome to your dedicated CD-adapco Support Engineer. On becoming a CD-adapco customer, you are automatically assigned a Support Engineer who will be tasked, not only with solving any technical problems that might occur, but with understanding exactly how CAE analysis fits into your overall engineering and business process. Our support engineers do not hide behind intractable knowledge bases or faceless help-desk numbers in fact, they are encouraged to visit you and build a trusting working-together relationship with you and your engineering teams. By maintaining a continual dialogue with you, your dedicated support engineer will be able to help you decide which way you should deploy CD-adapco s CAE solutions in order to effectively meet your engineering goals and hence your overall business objectives. Each member of our support team is an accomplished engineer and an expert user of our CFD technology. 40% of our engineers hold PhD s and 60% at least a Masters degree. Their goal is simple: to make you successful in the application of our software. The Support Engineer s main functions are as follows: Act as your main technical point of contact and fi rst level support in the use and application of CD-adapco s Software Ensure your success through proactive technical support which includes telephone, web-based and on-site visits Act as a bridge between you and other technical experts within the CD-adapco global organization Recommend training programs specifi c to your needs Update you on new software feature releases which will benefi t you and your engineering projects Act as an advocate for your company and your industry within the CD-adapco organization Technology Transfer Tap into CD-adapco s engineering centers of excellence and allow us to guide you down the path to successful engineering autonomy. With the proper training, support and services, our aim is to make you as successful as possible, as quickly as possible. We recognize your need to be immediately productive with our software, either as a first time user or when tackling a difficult problem outside of your usual experience. In these situations CD-adapco can support you through Technology Transfer projects that follow a successful legacy of helping thousands of other customers facing similar analysis situations Using this approach CD-adapco s experienced engineering team will perform an initial analysis for you and define a set of application-specific best practices that will guide you in performing the work self-sufficiently as part of your overall engineering process. As part of this, CD-adapco can help develop company specific internal training documentation for new hires, and customized best-practice engineering procedures. Some particular examples include (but are not limited to): Improving the Work Process for Full Vehicle Simulations Establishing Guidelines for Aerospace Thrust Reverser Analysis Establishing Best Practices for Simulating Grille Designs for Front End Cooling Performing Combustion Simulations in a PFI Engine for Various Load Conditions Simulating Multiphase Behavior in a Nuclear Reactor Preparing Internal Training Documents for Coolant Jacket and Water Pump Simulations Implementing Software for Simulating Avionics Cooling Integration in an Aircraft Performing Unsteady Combustion Simulations in an Industrial Combustor Predicting Fluid-Structure Interaction for Oil & Gas Applications Simulating Cavitation in a Aerospace Fuel Pump 04 Training & Support - A New Vision

5 The STAR-CCM+ course covered several examples allowing us to experience almost every aspect of the program. Mike James Patrick Power Products The course is a terrific introduction to the vast scope of capabilities in the STAR-CCM+ CFD software. Dennis Youchison Sandia National Labs It is impressive that in only three days you can learn how to mesh and run complex geometries. Alberto Pueyo Bombardier Training & Support - A New Vision 05

6 The course was extremely useful in understanding all of the capabilities that STAR-CCM+ and STAR-CD have to offer. There was attention given to my specific applications with the opportunity to talk about how STAR can address them. I feel very confident going back and implementing what I learned, knowing I won t be without support. This was a very personal class, which increased my confidence quickly. After taking this class I could not see another way to learn this material and feel ready to use STAR-CCM+. Dennis Youchison Sandia National Labs Elizabeth Kurth Engineering Mechanics Corporation of Columbus Both the instructor and training material were very good. I look forward to sharing the knowledge I ve learned during the course with my coworkers. Nicole Linder Cirrus Design Corporation The training module is very effective and presents the capabilities of the STAR-CCM+ tool in its entirety. Has amazing meshing features and very user friendly. Mahesh Bailakanavar Prospect Flow Solutions Inc. This two day interactive training class achieved probably what I may be able to achieve in one month if I follow the tutorials by myself. It s very productive! Huping Luo Chevron Corporation 06 Training & Support - A New Vision

7 Training Overview When CD-adapco trains our customers, we realize that we too are learning about your unique engineering situation and the results that you need to provide. Over the 20 years that we have provided training classes, it is clear that we must be considerate of the workfl ows in which our customers operate, and in which they employ advanced CAE tools. CD-adapco has therefore implemented a new training structure that takes advantage of internet based learning, modular and elective approaches and fl exible scheduling. Our training programs are broken into two main categories with the fi rst category comprising our multiday classroom training. This training program is offered at our offi ce locations, your offi ce locations, or various other city locations throughout the year. Additionally, this full multi-day classroom training is also available by live stream over the internet anywhere in the world. The second category of training is our short courses which are offered as part of our STAR-Tutor program. Typically these classes cover more feature specifi c examination of various subject matters, and the tutor sessions are delivered either by live streaming over the internet, or, by our new on Demand video learning which users can log into 24/7. CD-adapco is also keen to develop training material and delivery methods that align to our customer s engineering requirements and can design fully customized classes for your engineering teams. We will also work with various stakeholders in your engineering organization to ensure that our training processes will engage with all parts of your team and produce instant return on training investment - often while our training teams are still in the building! CD-adapco can offer you introductory or comprehensive training to fit into your schedule & your location. Training & Support - A New Vision 07

8 Classroom Courses: Multi-day Introductory Training The introductory classes which CD-adapco offers build on the basics of fluid and thermal physics and conclude with users setting up and running their own analyses within 3 days (for STAR-CCM+). Attendees climb a gradual learning curve, becoming more comfortable with each topic as we move through more and more complex analyses. The aim of this class is to provide the engineer with enough knowledge to begin to tackle real world problems in their own analysis situations, adding value to their own skill set and their engineering business. A typical agenda of STAR-CCM+ introductory training is comprised of: Day 1: CFD Basics / STAR-CCM+ Introduction to CFD Governing Equations, Initial and Boundary Conditions, Turbulence Modeling, Solution of Governing Equations, Convergence Monitoring, Errors in CFD analysis, Mesh Generation, Post-Processing, Quality Control of Solution Introduction to STAR-CCM+, Introductory Tutorial, Tutorial on Post-Processing Day 2: STAR-CCM+ CHT analysis in a simple geometry, Lecture on Meshing, Lecture on Advanced Meshing (multi-domain, boolean operations, volume sources), Tutorial, Lecture on Client Server Architecture, Surface Cleanup and Preparation Tutorial Day 3: STAR-CCM+ Moving Reference Frame Tutorial, Lecture on Java Scripting, CHT tutorial, Lecture and Tutorial on Field Functions, FAQ In addition to this class, we also offer an introductory two day training on our STAR-CD product where the typical agenda would encompass: Day 1: STAR-CD Introduction to STAR-CD, Using STARGuide, Introduction to Sets, Example Using the STARGuide Day 2: STAR-CD Advanced Example, Lecture: Post- Processing, Debugging Tutorial, Attendee Questions, STAR-CD Frequently Asked Questions Once an introductory class is successfully completed, CD-adapco offers further elective tutor courses to trained engineers within our STAR-Tutor sessions. These electives are described on Page 11 and provide deeper grounding in such areas as Turbulence Modeling, Advanced Meshing, Introduction to Combustion, etc. Two electives are included with each completion of an introductory training class. 08 Training & Support - A New Vision

9 Classroom Courses: Multi-day Advanced Computational Engineering CD-adapco has developed a wealth of experience and best-practice knowledge working with some of the top engineering organizations and companies in the world. We have now taken this experience and knowledge and developed a set of Computational Engineering classes that not only provide instruction on the use of our toolsets, but also consider the best options and strategies for using the toolsets in an engineering analysis situation, complementary to other fundamental engineering approaches that surround the analysis. The following list of classes are now available or will be available shortly and provide multi-day in-depth instruction on a wide range of analysis areas. Virtual Tow Tank Vehicle Thermal Management (Including braking system analysis) Virtual Reliability Laboratory (Component Thermal Analysis) Advanced Engineering Optimization Turbomachinery Engineering Wind Energy Class Aeroacoustics Missile and High Speed Aerodynamic Fluid Dynamics for Biomedical Industry Battery Modeling Cabin Comfort Analysis (Thermal, Acoustic, HVAC systems) Rigid Body Motion Effective Heat Transfer Computational Methods for Nuclear Engineering Internal Combustion Engine Analysis course Applied Computational Combustion External vehicle aerodynamics (incompressible) Process Automation Energy Balancing for Buildings Offshore Computational Engineering Casting Fluid and Thermal Analysis for the Electronics Industry Excellent course for a very promising CFD package! Guanmin Feng Chrysler Canada, Inc. Training & Support - A New Vision 09

10 STAR-Distant Learning From the comfort of your desk STAR-Distant Learning is CD-adapco s new internet based remote learning service that enables you to learn the world s leading CFD technology without leaving your office location. This course will focus on CD-adapco s highly rated STAR-CCM+ foundation, and advanced Computational Engineering classes that are regularly scheduled each month, and will be broadcast live from our CD-adapco offices. Attending this web-based session will provide engineers the opportunity to understand the fundamentals of fluid flow modeling through the STAR-CCM+ interface, or, in the advanced Computational Engineering Classes, learn how STAR-CCM+ is applied to real engineering processes with demonstrated examples. Attendees will be be able to view and listen, live, to the CD-adapco training engineer while following tutorial notes in a presentation format on their own computer. A STAR-CCM+ license will also be provided to all remote based registrants in order that trainees can follow the steps in the real software guided by the training engineer. Students may also pose questions interactively to the trainer during the class. The training session will be broadcast through Web-Ex and trainees should have access to high speed internet connection and a suitably configured internet browser for the sessions. Please visit our training web-page for more information and registration information. All Multi-day Introductory and Computational Engineering courses are available through STAR-Distant Learning. Payment Options CD-adapco also offers the ability to pay for the cost of these classes directly on our web-site through credit-card or Pay-Pal. Further details can be found on our registration pages: 10 Training & Support - A New Vision

11 STAR-Tutor: Internet Based Learning, Tutorials & Electives CFD Skill-Building, the High-Speed, Low-Cost Way As part of CD-adapco s implementation of ground breaking CFD training methods through web-based learning, we offer a series of short online tutorial and elective sessions designed to allow engineers to continually refine their skill-sets without leaving their desks. The STAR- tutor short courses are offered through two methods, STAR-Tutor Interactive and STAR-Tutor On Demand. The modular approach to these short tutorial sessions allows the user to progress at the pace that they are most comfortable with. Private sessions may be arranged to provide you with mentoring on your unique engineering problems. STAR-Tutor Interactive is delivered via live streaming internet feed with one of our highly qualifi ed engineering trainers STAR-Tutor On Demand is an automatic download of one hour video instruction which the user can watch at anytime allowing full control of play and pause. Attendees will be able to learn some of the latest best practices used to harness the power of CD-adapco software, and then apply these methodologies to their own particular application areas. Topics that are covered through STAR-Tutor include: Introduction to STAR-CCM+ Introduction to JAVA Scripting in STAR-CCM+ Geometry Parts Heat Transfer Compressible flow modeling 6-DOF Introduction to Process Automation CAD Import and Manipulation Combustion Multi Domain Meshing in STAR-CCM+ CAD Import and Organization in STAR-CCM+ V4 Turbulence Modeling Modeling Rotating Machinery (incl. Turbo Wizard) Free Surface Modeling Use of Field Functions/Derived Parts/Post-Processing Advanced Meshing (Volume meshing) Multiphase (Lagrangian/Sprays/Boiling) Fire and Smoke Wizard Stress Analysis (Abaqus/FSI) Sign Up Sign up for any of our STAR-Tutor sessions by simply going to: Training & Support - A New Vision 11

12 Your CAE Partner for Success Global Offices Americas Headquarters Melville, NY Additional Offices: Atlanta GA Austin TX Cincinnati OH Detroit MI Houston TX Lebanon NH Los Angeles CA Seattle WA State College PA Tulsa OK Asia-Pacific Offices CDaES Yokohama CD-adapco India Bangalore CD-adapco Korea Seoul CD-adapco SEAsia Singapore Europe Headquarters London, UK Additional Offices: Aberdeen Lyon Nuremberg Oslo Paris Rome Turin Resellers CDAJ Japan Yokohama Kobe CDAJ China Beijing Shanghai For a full listing of our worldwide offices and Resellers, please visit