ECM Enterprise Reference Architecture A Phased Approach to What's Next

Transcription

1 TSB-2866 ECM Enterprise Reference Architecture A Phased Approach to What's Next David Gomez, Jr., MBA, Worldwide ECM Architect Senior Certified Consulting IT Specialist Benjamin Antin, Worldwide Field Technical Leader - ECM

2 Housekeeping We value your feedback - don't forget to complete your evaluation for each session you attend and hand it to the room monitors at the end of each session Overall Conference Evaluation will be provided at the General Session on Friday Visit the Expo Solutions Centre Please remember this is a 'non-smoking' venue! Please switch off your mobile phones Please remember to wear your badge at all times

3 IBM Disclaimer Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

4 Agenda ECM Stages Enterprise Reference Architecture Questions to Ask GAP Analysis

5 ECM Stages Managing Documents Imaging Library Retention Process Enabling Marrying up of information Process optimization

6 ECM Stages Smarter Planet Analytics unleased Content Event Data Case management Empowering the enterprise

7 Enterprise Reference Architecture Enterprise Reference Architecture INPUT AND PRESENTATION SERVICES MANAGEMENT SERVICES SECURITY SERVICES ECM/BPM CAPABILITIES AND SERVICES INTEGRATION SERVICES DEVELOPMENT SERVICES INFORMATION INFRASTURCTURE

8 Enterprise Reference Architecture INPUT AND PRESENTATION SERVICES Enterprise System Application UI Framework Capture Process Modeling Web Client Mashups and Widgets Content Publishing Devices Desktop Applications Collaborative Archiving Line of Business Portal Integration Orchestration/ Choreography Process CAPABILITIES AND SERVICES Performance Monitoring Identity CAPABILITIES Collaboration Records Content Process Case Collaboration Disaster Recovery Process Analysis and Simulation Provenance Web Content Enterprise Archiving Business Performance Agile Content Business Applications Application MANAGEMENT SERVICES High Availability System Administration SECURITY SERVICES Perimeter Trusted Content Catalog Content Federation Legal Discovery and Compliance Output & Delivery Risk Classification SERVICES Dynamic Content Assembly Full Text Indexing Decision Digital Asset Human Process Electronic Forms Transaction Process Infrastructure Applications Master Data INTEGRATION SERVICES Forms DEVELOPMENT SERVICES Business Entity Forms Semi-Structured Document Enterprise Search Discovery Content Integration Deduplication Rules Business Intelligence Object Multi-Tenancy / Shared Library Event Print Output Auditing Analytics Report Retention Distribution APIs Cloud Model Lifecycle Document Assembly Content Integrity Optimization Long Term Digital Preservation INFORMATION INFRASTRUCTURE Multi-Geographic Deployment Access Controls Publishing, Rendition and Transcoding SOA Testing and Debugging DATA SERVICES Availability Lifecycle Data Movement Capacity Planning Data Integrity Encryption Replication Device Data Movement Media STORAGE SERVICES Storage Integration Abstraction Layer Immutability Compression Multi-Vendor Expungement EAI / Messaging Application Deployment Optical Disk Tape Optical Tape Worm Magnetic Worm Virtual Tape

9 ECM/BPM Reference Architecture INPUT AND PRESENTATION SERVICES Application UI Framework Process Modeling Mashups and Widgets Devices Collaborative Line of Business Capture Web Client Content Publishing Desktop Applications Archiving Portal Integration CAPABILITIES AND SERVICES CAPABILITIES Records Content Business Process Case Collaboration Process Analysis and Simulation Provenance Web Content Enterprise Archiving Process Performance Agile Content Trusted Content Legal Discovery and Compliance Risk Dynamic Content Assembly Digital Asset Electronic Forms SERVICES Catalog Content Federation Output & Delivery Classification Full Text Indexing Decision Human Process Transaction Process Business Entity Forms Semi-Structured Document Enterprise Search Discovery Content Integration Deduplication Rules Library Event Print Output Auditing Analytics Report Retention Distribution Lifecycle Document Assembly Content Integrity Optimization Long Term Digital Preservation Multi-Geographic Deployment Access Controls Publishing, Rendition and Transcoding

10 Input and Presentation INPUT AND PRESENTATION SERVICES Application UI Framework Process Modeling Mashups and Widgets Devices Collaborative Line of Business Capture Web Client Content Publishing Desktop Applications Archiving Portal Integration

11 Capabilities CAPABILITIES Records Content Business Process Case Collaboration Process Analysis and Simulation Provenance Web Content Enterprise Archiving Process Performance Agile Content Trusted Content Legal Discovery and Compliance Risk Dynamic Content Assembly Digital Asset Electronic Forms

12 SERVICES Catalog Content Federation Output & Delivery Classification Full Text Indexing Decision Human Process Transaction Process Business Entity Forms Semi-Structured Document Enterprise Search Discovery Content Integration Deduplication Rules Library Event Print Output Auditing Analytics Report Retention Distribution Lifecycle Document Assembly Content Integrity Optimization Long Term Digital Preservation Multi-Geographic Deployment Access Controls Publishing, Rendition and Transcoding

13 Planning Questions Business direction and goals Current applications and purposes Current volumes and users Current BPM/case applications Estimated growth

14 Execution Questions Plan owner Recommended approaches Alternative approaches Phase(s) defined Milestones defined Plan defined

15 Gap Analysis Current State Defined Document Understood Issues Needs

16 Gap Analysis Future State Defined Phase(s) Document Agreement Needs Improvements Growth

17 Case Study - Government Current State FileNet Image Capture File Systems MS SharePoint MS Office Lotus Notes

18 Enterprise Reference Architecture INPUT AND PRESENTATION SERVICES Enterprise System Application UI Framework Capture Process Modeling Web Client Mashups and Widgets Content Publishing Devices Desktop Applications Collaborative Archiving Line of Business Portal Integration Orchestration/ Choreography Process CAPABILITIES AND SERVICES Performance Monitoring Identity CAPABILITIES Collaboration Records Content Process Case Collaboration Disaster Recovery Process Analysis and Simulation Provenance Web Content Enterprise Archiving Business Performance Agile Content Business Applications Application MANAGEMENT SERVICES High Availability System Administration SECURITY SERVICES Perimeter Trusted Content Catalog Content Federation Legal Discovery and Compliance Output & Delivery Risk Classification SERVICES Dynamic Content Assembly Full Text Indexing Decision Digital Asset Human Process Electronic Forms Transaction Process Infrastructure Applications Master Data INTEGRATION SERVICES Forms DEVELOPMENT SERVICES Business Entity Forms Semi-Structured Document Enterprise Search Discovery Content Integration Deduplication Rules Business Intelligence Object Multi-Tenancy / Shared Library Event Print Output Auditing Analytics Report Retention Distribution APIs Cloud Model Lifecycle Document Assembly Content Integrity Optimization Long Term Digital Preservation INFORMATION INFRASTRUCTURE Multi-Geographic Deployment Access Controls Publishing, Rendition and Transcoding SOA Testing and Debugging DATA SERVICES Availability Lifecycle Data Movement Capacity Planning Data Integrity Encryption Replication Device Data Movement Media STORAGE SERVICES Storage Integration Abstraction Layer Immutability Compression Multi-Vendor Expungement EAI / Messaging Application Deployment Optical Disk Tape Optical Tape Worm Magnetic Worm Virtual Tape

19 Case Analysis - Government Future State Enterprise Catalogue Unified User Experience Process Enablement Records Enablement Use of eforms Lowered TCO

20 Enterprise Reference Architecture INPUT AND PRESENTATION SERVICES Enterprise System Application UI Framework Capture Process Modeling Web Client Mashups and Widgets Content Publishing Devices Desktop Applications Collaborative Archiving Line of Business Portal Integration Orchestration/ Choreography Process CAPABILITIES AND SERVICES Performance Monitoring Identity CAPABILITIES Collaboration Records Content Process Case Collaboration Disaster Recovery Process Analysis and Simulation Provenance Web Content Enterprise Archiving Business Performance Agile Content Business Applications Application MANAGEMENT SERVICES High Availability System Administration SECURITY SERVICES Perimeter Trusted Content Catalog Content Federation Legal Discovery and Compliance Output & Delivery Risk Classification SERVICES Dynamic Content Assembly Full Text Indexing Decision Digital Asset Human Process Electronic Forms Transaction Process Infrastructure Applications Master Data INTEGRATION SERVICES Forms DEVELOPMENT SERVICES Business Entity Forms Semi-Structured Document Enterprise Search Discovery Content Integration Deduplication Rules Business Intelligence Object Multi-Tenancy / Shared Library Event Print Output Auditing Analytics Report Retention Distribution APIs Cloud Model Lifecycle Document Assembly Content Integrity Optimization Long Term Digital Preservation INFORMATION INFRASTRUCTURE Multi-Geographic Deployment Access Controls Publishing, Rendition and Transcoding SOA Testing and Debugging DATA SERVICES Availability Lifecycle Data Movement Capacity Planning Data Integrity Encryption Replication Device Data Movement Media STORAGE SERVICES Storage Integration Abstraction Layer Immutability Compression Multi-Vendor Expungement EAI / Messaging Application Deployment Optical Disk Tape Optical Tape Worm Magnetic Worm Virtual Tape

21 How Did They Do That? Unified User Experience ECM Widgets Enterprise Catalogue FileNet Content Manager IBM Content Collector Microsoft SharePoint File Systems Content Federation Image

22 Next Phases Process Enablement FileNet Business Process Manager Records Enablement IBM Enterprise Records ICC for

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