Model-to-Execution. Improve your business by bringing your ARIS processes to life with webmethods

Transcription

1 Model-to-Execution Improve your business by bringing your ARIS processes to life with webmethods

2

3 Model to Execution or better Problem to Solution Seeing the problem Understanding the problem Defining the solution Realizing the solution Process Improvement

4 What? How? Who? Model-to-Execution Business View Logical View Execution View Process Owner Business Analyst Process Engineer Process Participant Integration Role-based Tooling Engineer Process Engineer UI Developer Integration Engineer Software Engineer Define Business View Process Governance & Methodology Create & Enhance Logical View Create Executable Process Process Step KPI Event Software Service One Model Task Service Role Business Flow Logical Process Logical Data Participant

5 Model to Execution Process Governance Define Business Views Describe business process Document IT support with capabilities Create & Enhance Logical View Ensure business process quality Adapt logical process Create Executable Process Review logical model Rationalize reuse (executable process) Identify and assign business services Process review and release cycle Enhance logical process Review and release logical process Enhance and compose executable process Review and release executable process BPMN BPMN BPMN Participant Service Task Services Services Services Capability KPI Business Flow Process Step Logical Process Software Service Data ARIS Repository Logical Logical Processes Processes Services Services Services CentraSite Architecture

6 Technical Prerequisite for this Case On-line access to ActiveSOA Repository through browsing UI We assume that the IT department of United Motors Group is using CentraSite as a company-wide central repository for their SOA Governance lifecycle. They manage all services and IT assets within CentraSite. UMG connected CentraSite with ARIS and registered their services and assets within ARIS.

7 Strategize Initial Situation of UMG A new CEO, Juergen Sattler, joined UMG. Juergen analyzes the companies strategic situation. Juergen Sattler, CEO Credit financing rate is below average for automotive industry. The credit financing process of UMG is too expensive, too slow, and is not attracting private customers They move to competitor offerings. By optimizing the credit financing process he believes to reach 2 targets: Increase the number of credits, which leads to higher margin for UMG Increase of revenue Starting Point: Analysis of the impact of an increased credit financing rate regarding revenue and cost reduction.

8 Strategize Financing Analysis Juergen Sattler, CEO

9 Strategize Strategic Process Map Sandy Paul, Head of Credit Financing Peter May, Business Analyst

10 Design

11 Design E-2-E Process Scenario Analysis Sandy Paul, Head of Credit Financing Peter May, Business Analyst

12 Design As-Is Process Efficiency Analysis Check Credit Application Analysis Check Credit Application (As-Is) Number Percent Non-value-added: manual with IT 5 22,73% Non-value-added: manual without IT 1 4,55% Value-added: automated 3 13,64% Value-added: manual with IT 8 36,36% Value-added: manual without IT 2 9,09% IT System Breaks 5 83% Organizational Changes 6 40% Sandy Paul, Head of Credit Financing Peter May, Business Analyst

13 Design As-Is Process Cost Analysis Sandy Paul, Head of Credit Financing Peter May, Business Analyst

14 Design To-Be Process Design & Capabilities Capability Sandy Paul, Head of Credit Financing Business Rule Capability Peter May, Business Analyst Marc Allen, Process Engineer

15 Design Business Service assignment Peter May, Business Analyst Marc Allen, Process Engineer

16 Design Request for a new Service Marc Allen, Process Engineer Peter May, Business Analyst

17 Design Human Interaction Process Step Peter May, Business Analyst Marc Allen, Process Engineer

18 Design To-Be Process Cost Analysis Sandy Paul, Head of Credit Financing Peter May, Business Analyst

19 Design To-Be Process Review and Approval Sandy Paul, Head of Credit Financing Peter May, Business Analyst

20 Implement

21 Implement Logical Process Generation Marc Allen, Process Engineer

22 Implement Logical Model Review Marc Allen, Process Engineer Peter Myers, Integration Engineer

23 Implement Human Task UI Design David Lee, UI Designer Marc Allen, Process Engineer

24 Implement Software Service Assignment Marc Allen, Process Engineer Peter Myers, Integration Engineer

25 Implement Notification via CentraSite Marc Allen, Process Engineer Kevin Parker, Process Developer

26 Implement Change Management Cycle I Kevin Parker, Process Developer

27 Implement Change Management Cycle I Marc Allen, Process Engineer Kevin Parker, Process Developer

28 Implement Review of Service Assignment Kevin Parker, Process Developer

29 Implement Service Policy Mgmt in CS Linda Rosenfeld, Service Responsible

30 Implement Change Management Cycle II Kevin Parker, Process Developer

31 Implement Change Management Cycle II Marc Allen, Process Engineer Kevin Parker, Process Developer

32 Implement Change Management Cycle II Peter May, Business Analyst Marc Allen, Process Engineer

33 Compose

34 Compose Data Mapping Kevin Parker, Process Developer

35 Compose User Interface Mapping Kevin Parker, Process Developer

36 Compose Role assignment Kevin Parker, Process Developer

37 Execute

38 Execute Financing Process Laura Hill, Credit Check Employee Christian Kramer, Local Sales Rep

39 Monitor, Control & Improve

40 Change Request from Business I Christian Kramer, Local Sales Rep

41 Change Request from Business II Peter May, Business Analyst Christian Kramer, Local Sales Rep

42 What? How? Who? Model-to-Execution (Change Process Governed) Process Owner Sign-off Process Participant UI Developer Business Analyst Integration Engineer Integration Engineer Process Engineer Process Engineer Software Engineer Change Business View Change Logical View Change Executable Process Process Step Event KPI Service Task Web Service Change request Role Business Flow Logical Flow Logical Data Participant One Model

43 What? How? Who? Model-to-Execution (Change Process Governed) Process Owner Sign-off Process Participant UI Developer Business Analyst Integration Engineer Integration Engineer Process Engineer Process Engineer Software Engineer Change Business View Change process governed by Change Logical View CentraSite & ARIS Process Governance Change Executable Process Process Step Event KPI Service Task Web Service Change request Role Business Flow Logical Flow Logical Data Participant One Model

44 Model-to-Execution Roadmap Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 BPMN 2.0 Transformation Engine ARIS to webm (File Exchange) Phase 1 Phase 3 BPMN2 Model Synchronization Flexible Governance Workflow SOA Governance Integration Phase 2 webm to ARIS (Model Exchange) UI Interaction ARIS / wm Integrated approval processes ECR GA

45 Model-to-Execution Highlights BPMN 2.0 Integration Transformation Engine EPC BPMN 2.0 Governance (Change Management) Define Business View Create & Enhance Logical View Create Executable Process

46 Questions?