WELCOME All the Participants

Transcription

1 WELCOME All the Participants KSRTC in its 55 years of journey, stands best among the State Road Transport Undertakings in the country Today, 8419 buses, Staff 37831, serves 26.5 lakh passengers, covering 27.1 lakh kms per day Pioneer in IT, Commuter, Environment and employee friendly initiatives Winner of more than 75 national and international awards Mr. Ramalinga Reddy, Minister for Transport, Govt. of Karnataka and Mr. Rajender Kumar Kataria, IAS, MD, KSRTC received Award of Excellence from Mr. Babul Supriyo, Union Minister of State for Urban Development, Govt. of India for successful implementation of ITS Project at Mysore City.

2 About Project KSRTC implemented Intelligent Transport System (ITS) at Mysore City under GEF-SUTP Programme. It is the first of its kind demonstrative project in India for the entire fleet of city bus services in the history of Indian State Transport Undertakings. Project Components Real Time Passenger Information System (PIS) In-Vehicle display System Automated Voice Announcement System Central Control Station Automatic Vehicle Location System Enterprise Management System MIS Reports Training PROJECT SCOPE 500 buses 105 bus shelters 2400 bus stops 45 platforms 6 bus terminals

3 Key Objectives To establish an intelligent system to improve quality & convenience of public transport system in Mysore city and ensure the delivery of safe, fair, reliable and environment-friendly transport system To promote use of sustainable transport modes and enable commuters to make informed choices on travel modes by developing an integrated network in an effort to reduce passenger wait times To optimize operations, improve fleet utilization, schedules, and vehicle availability with accurate information

4 Significance of ITS for Public Bus Transport Play an important role in shaping the future ways of mobility and the transport sector Uses the technology to solve today s challenges It helps Reduce Waiting Time and Uncertainty Increase the Safety of the Users Reduce Fuel Consumption Reduce Vehicle Emission Reduce Operational Costs Improve Traffic Efficiency Reduce Traffic Congestion Improve Economic Productivity Real Time Information for Passengers about Arrival and departure

5 Component View 5

6 Services to Commuters Bilingual Commuter Portal Real time tracking (GIS) Search functionality Bus Stop details Route details for a bus stop Bus fare and Route information Lost and Found feature Complaints / Feedback capturing PIS Display 2/4/8/10/16 lines Expected Time of Arrival / Departure Display Special Message to commuters Bilingual feature In Bus Services Bilingual Display of Stops Bilingual Announcement of Stops IVRS functionality Bus Stop based information ETA information Route based information Lost and Found SMS Services Route based information Bus Stop based information ETA information Scheduled Auto messages PIS Display System Commuter Portal In-Bus PIS 6

7 Key Features for KSRTC Operations Real time Tracking of Buses Dynamic scheduling of Buses Schedule/Route/Bus stop modifications Bus Maintenance schedule capture facility Real time trip and schedule monitoring GIS Interface Tracking on map Replay facility position based/ schedule based Real time Alerts Route Deviation, Breakdown, SOS, Fire, Accident etc Over The Air facility for Scheduling Audio Message Playing Schedule/Route file Real time message to PIS Display boards SMS Alerts for Management Depot Departure Status Decision enabling 12 MIS Reports Bunching of buses Report Schedule Adherence Report Bus Breakdown Report Route Deviation Report Daily Missed Trip Report Daily Punctuality (Departure of Schedules) Report Daily Punctuality (Arrival of Schedules) Report Schedulewise Daily Punctuality (Departure) Report Schedulewise Daily Punctuality (Arrival) Report Schedule Performance Report Daily Schedulewise Operational Summary Control Chart Bus Stand 7

8 Core Technologies Deployed Embedded Systems GPRS / GSM Web Technologies Database JAVA GIS 8

9 Implementation Challenges Introduction of ITS for the first time Lack of domain Knowledge Multi-level monitoring & co-ordination Lack of Infrastructure and facilitation Acceptance by Bus Drivers Training the Crew Synchronizing Technology, Consulting & Operations domains Installation, Route Validation, Trip Adherence, Security of equipments Project Stabilization Meeting Commuter Expectations High end Central Control Station with Videowall Facility 9

10 Implementation Approach Building Knowledge Base In-depth study, thread-bear discussions, consultations Multi-lateral Co-ordination City Administration, PMU, WB, Consultants, State Govt. etc. Acquaintance with WB Procedures Finance, Procurement Team Work KSRTC, Vendor, Consultants etc Detailed Project Planning and Documentation Sound Management Review Techniques Weekly Meetings, Monthly Steering Committee Meetings, Field visits, Adhoc meetings, consultations with PMC etc. Comprehensive Training Program

11 Key Takeaways Acquaintance with World Bank Procedures Identification and Construction of bus shelters Ensuring power supply at bus shelters Placement of PMC and M&E services in time Exposure to the crew about the system in advance Location and designing of CCS Budgeting of project components should have practical approach Value of detailed implementation plan and in-depth documentation Practical approach to installations, software development, processes and solutions etc. Constant filed visits and continuous improvements Attention to all details and synergic efforts in resolving issues Treat ITS as business function and not as a project for continued sustenance Constant commuter feedback

12 Effective alignment of current business processes (including crew discipline) with ITS to gain from its advantages and optimum utilization of resources Sustaining benefits of ITS selection & identification of ITS data (what, when, where) and prioritize them according to business needs. Digital route information has enabled KSRTC to optimize its operations Introduction of Mobile Apps Media Campaign and Public Outreach Programme. Effective usage of ITS by Traffic Police, City Corporation, District Authorities etc. Integrating ITS system within KSRTC existing IT solutions

13 Replicability Based on ITS Mysore, KSRTC has initiated Vehicle Tracking and Monitoring System Project covering 2000 long distance buses across all its depots. All the fleet of KSRTC will be deployed under ITS in 3 years time Many National/International knowledge exchange workshops & field visits have been organized for executives working in STUs/City Administration across India World Bank, UPSRTC, MSRTC, Unions visited Mysore JnNURM-II Urban Bus Specifications mandate the use of ITS. Many cities have approached KSRTC for providing consultancy services in successful implementation of ITS projects.

14 Benefits of ITS Commuters Management Society Real Time Information on bus arrival and departure Next stop bus announcement and display within the bus Reduced waiting time at bus shelters Comfortable Trip planning Value added SMS and IVRS Services Exclusive Commuter Portal mitra.ksrtc.in/ with salient features Real time Tracking of Buses Dynamic scheduling of Buses Schedule rationalization and Overtime reduction Decision enabling MIS Reports Driving behavior analysis Tool to defend Motor Vehicle Claim Cases Promotes Public Transport usage Environment friendly initiative Immediate access to accident/incident information Brings down traffic congestion Safety of commuters & pedestrians Independent Monitoring & Evaluation (M&E) Consultants were hired and the results of M&E surveys indicated: 14.5% increase in ridership over year and 47% from baseline data Ridership increase due to of total growth 21.5 lakhs Average wait time reduced from 20 minutes in 2012 to 15.2 mins in 2015 Overall user satisfaction of ITS system is 75.4% against benchmark of 65%

15 Awards and Recognitions Best ICT enabled Urban Governance Initiative of the Year award at e-world 2012 Apollo- CV Award-2014 Golden Peacock Leadership and Quality Governance Summit SKOCH Digital Inclusion Gold 30 th SKOCH Summit SCM-Innovation Award 2013 by Indian Institute of Materials APCON 2013 UITP Regional Information Technology 60th UITP World Congress, Geneva Award of Excellence by Ministry of Urban Development, Govt.of India 2014 Award of Excellence in Bus Transport India Bus Awards 2015 Best Transport Solution- PSU Summit and Awards 2015

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