Learning from telcos on how to meet the demand for real-time charging and billing in the utilities sector

Transcription

1 David S. Burks VP Asia Pacific, Orga Systems GmbH Learning from telcos on how to meet the demand for real-time charging and billing in the utilities sector

2 Orga Systems' Track Record Global leader in Billing and Customer Care 17 years of proven products and services 20+ development, delivery and sales centers worldwide. Local delivery resources in India, Malaysia, Argentina, Brazil, Germany, Italy, Spain, Turkey, the Ukraine and in the UAE 350+ M subscribers on Orga Systems platforms 200+ M subscribers for e-money services in the Americas 150+ M subscribers on one single real-time platform Real-Time Transactions 99.9% of all transactions in <3.9msec 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 2

3 Redefining Mobility for the Connected Network Economy The Number of Mobile Connected Devices Is Expected to Increase by 100 Per Cent to Nearly 12 Billion by 2020; Mobile network operators can expect to take EUR40 billion of the EUR714 billion M2M market in Cross-Industry Collaboration Essential to Deliver the Connected Life. EVERYTHING WILL BE CONNECTED EVERYTHING WILL BE MOBILE Source: Machina Research EVERYTHING WILL BE IN REAL-TIME We are entering the next phase in the development of the mobile industry, one where we will see mobile connect everything in our lives, Michael O Hara, chief marketing officer, GSMA Orga Systems GmbH All rights reserved orga-systems.com Page: 3

4 Utility leads the field Source: Analysys Mason 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 4

5 Key Facts Smart Meters Northeast Group, LLC has identified 25 emerging market countries with a large potential for smart metering and other smart grid projects These projects are forecast to represent a $27 billion smart metering market alone and could hit a total of $49 billion by $27 - $49 billion smart meter market by Orga Systems GmbH All rights reserved orga-systems.com Page: 5

6 Key Facts Smart Meters Pike Research forecasts that the world market for smart meters will peak at just over 100 million units in 2015 By 2020, the global installed base will reach 963 million smart meters, a penetration rate of 59% among all installed electric meters. 963 million smart meter installed base by Orga Systems GmbH All rights reserved orga-systems.com Page: 6

7 Real-time requires high-volume processing capabilities Million Data records per year for 1M customers vs. measurement period Yearly Monthly Daily 15min 2011 Orga Systems GmbH All rights reserved orga-systems.com Page: 7

8 A centralized solution is a smarter solution Centralized tariff management solution could save up to 60% of capital expenditures in high-end & expensive smart meters Save 10% on the overall meter investments by central realization in backend, in a scenario of 1.0 million connections - save around 20 million USD without even mentioning the reduction in labor force 2011 Orga Systems GmbH All rights reserved orga-systems.com Page: 8

9 What will a Smart Utility do? Motivate consumers to manage energy consumption and to shift consumption away from peak periods Open up the market for effective consumer segmentation as well as targeted tariffs and offerings giving end-consumer choice & control of usage Address new markets with prepaid Increase revenue assurance, reduce revenue leakage Improve efficiency of supply demand management system and increase overall grid stability Provide Value Added and Home Automation services Smart Utilities (like Telcos) see themselves as Information Managers 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 9

10 Global Smart Meter and Grid market growth trends Smart Grid and Meters deployment will increase demand for Billing & Customer Care from US$ 780M to over US$ 7 Billion in the next 4 years Investments in Billing & Customer Care software in Utilities Growth is being driven by need for utilities to overhaul their current IT systems that cannot handle demands from large-scale data explosion coming from Smart Energy The winners will be the Utilities that embark on NG IT Transformation programs * Source: Innovation Observatory Asia Pacific will witness the largest growth 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 10

11 What Telcos Know COMPETITION: Prepare for increasingly competitive environment open access CUSTOMER: Enhancing the understanding of consumer behavior and having a positive impact on it enhance the customer experience COMMUNICATIONS: Availability and stability of appropriate communications for data collection STANDARDS: Finalization of global standardization process DATA: Manage complexity of huge data volumes ASSET LIFE CYCLE: Manage assets in a market centric life cycle 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 11

12 Telcos as Collaborators Meter Connectivity PrePaid -Mobile Wallet -Distribution Network/Cash-In Notifications Analytics Billing on Behalf Field Force Management 2012 Orga Systems GmbH All rights reserved orga-systems.com

13 Real Time Energy Billing - live in exhibition center _ real consumption and cost visualisation _ prepaid tariff with balance limit and discount _ dynamic volatile renewable tariff _ mass data rating and charging 2012 Orga Systems GmbH All rights reserved orga-systems.com Page: 13

14 Thank you! 2012 Orga Systems GmbH All rights reserved orga-systems.com