Driving Business Excellence

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1 Driving Business Excellence International Standards Certifications Global FZ LLC

2 ABOUT US Your Partner In Certification International Standards Certifications Global FZ LLC (ISC GLOBAL) is one of the leading international auditing, certifications and training body and is globally recognised as a full scope JAS ANZ accredited body and as an EXEMPLAR GLOBAL International certified training organisation. The company continues to be independent and enjoys consistent organic growth every year. ISC GLOBAL has expanded across the globe and now has offices in over 21 countries with the ability to service its clients in most geographic markets. ISC GLOBAL certifies large, medium an d small organisations, businesses, hospitals and government departments to an extensive range of international and other national standards across many different management systems. Why ISC GLOBAL? REPUTATION EXPERIENCE AND EXPERTISE ISC GLOBAL management team brings a combined 80 years experience, insight, integrity and kno wledge in auditing, certification and training. ISC GLOBAL auditors are well recognised in the industry and frequently work with standards bodies to inform and test the development of new standards. CUSTOMER SUPPORT POSITIVE AND PROFESSIONAL ISC GLOBAL brings a wealth of technical expertise, professionalism and a high degree of cust omer service to client relationships. We support our clients and accentuate the positives throughout the audit process from first point of contact with our office right through to certification. FLEXIBILITY PRAGMATIC AND TAILORED ISC GLOBAL independence enables a tailored approach providing flexibility whether it be a large multi national company with many sites or a small, single site family owned business. ISC GLOBAL is confident its clients will be satisfied with our services so we don t commit clients to locked in or fixed term contracts. GLOBAL REACH ISC GLOBAL can service most geographic markets and we are qualified to certify to an extensive range of international and national standards. ISC GLOBAL has strong local language capabilities and we are able to deliver in the language that best suits the client. 2

3 GLOBALLY RECOGNISED MANAGEMENT SYSTEMS Quality Management IS Food Safety Management ISO The world s leading management system standard is universally recognised as a strategic tool that brings a structured approach to processes within businesses, organisations and government bodies. This gives confidene to customers, increases competitive edge, reduces costs, assists productivity and helps an organisation to excel in its sector. Given the cross boundary nature of the global food supply chain an internationally recognised food safety management system is essential for organisations handling food. A food safety management system enables an organisation to show it can identify and control food safety hazards. ISO also integrates the principles of the Hazard Analysis and Critical Control Point (HACCP) system as w ell as the application steps developed by the Codex Alimentarius Commission. A QMS can be integrated with other international management systems such as ISO Environmental Management System (EMS), OHSAS and ISO Food Safety Management. in Quality Management in Food Safety Environmental Management ISO ISO 14001:2004 sets out the criteria and framework for an environmental management system which provides assurance to employees, customers and stakeholders that the organisation s environmental impact is being measured and improved. There are wide ranging benefits including savings in waste management, in the consumption of energy and materials, along with an improved corporate image. in Environmental Management Occupational Health and Safety Management OHSAS and AS/NZS 4801 An occupational health and safety management system enables a company or organisation to demonstrate its commitment to implementing, measuring and maintaining an effective health and safety environment in any type of workplace. OHSAS and AS/NZS 4801 are relevant to all organisations regardless of sector and size and once awarded it supports compliance with health and safety legislation. in Occupational Health and Safety 3

4 FSSC The consequences of unsafe food can be serious and ISO s food safety management standards help organizations identify and control food safety hazards. As many of today s food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.the FSSC Food Safety System Certification provides a framework for effectively managing your organization s food safety responsibilities. FSSC is fully recognized by the Global Food Safety Initiative (GFSI) and is based on existing ISO Standards. It demonstrates your company has a robust Food Safety Management System in place that meets the requirements of your customers and consumers. Information Security Management ISO/IEC 27001:2013 An information security management system (ISMS) ensures that there are adequate and proportionate controls to protect every type of information asset in an organisation. It specifies the requirements for establishing, implementing, monitoring and improving a documented ISMS within the context of an organisation s overall business risks. ISC s auditors have audited information security across many different industries, sectors and geographic areas and bring a signifcant wealth of experience to each new audit. An ISMS integrates seamlessly with a Business Continuity Management System or an Information Technology Service Management System ISC GLOBAL Worldwide s alignment with APMG,UK now provides clients with the opportunity to obtain dual certification from two of the worlds peak certification bodies, APMG and JAS ANZ. Business Continuity Management ISO 22301:2012 ISO 22301:2012 is a management system that protects against and reduces the likelihood of disruptive incidents and helps an organisation to prepare for and recover from such incidents. Business continuity is also described as emergency management, contingency planning, disaster recovery planning, risk management and sustainability. Integrated Scheme ISC GLOBAL has an integrated scheme that reduces the total training cost, certification cost and surveillance audit duration by engaging a team of Lead Auditors and RABQSA accredited trainers qualified under multiple schemes. This integrated scheme is available worldwide and is already in place in Australia, USA and countries throughout Asia and the Middle East. IT Service Management ISO/IEC :2011 New: Additional accreditation by APMG, UK An IT service management system based (ITSMS) on ISO is focused on formalising the processes for IT service delivery, IT service operations and aligns itself with the continuous improvement elements within ISO ISO certifcation helps to reduce IT costs. it also improves the image of an IT department or service provider. In many instances clients insist upon third party providers being certifed to ISO as a pre-condition to awarding contracts. in IT Service Management 4

5 Add value to your organisation MANAGEMENT SYSTEMS, AUDITOR AND LEAD AUDITOR TRAINING COURSES ISC GLOBAL is an EXEMPLAR GLOBAL International certified training organisation and is committed to providing a comprehensive range of training solutions to deliver better learning outcomes worldwide. We of fer training across a wide range of national and international management systems standards. ISC GLOBAL offers flexible, modular style training which enables the client to choose the pace in which to progress, whether it be to gain knowledge of management system standar ds and /or to gain the auditor s qualification. This competency based learning experienc e has the ability to evaluate and recognize prior learning and competencies obtained through other training establishments. EXEMPLAR GLOBAL (EG) CERTIFIED COMPETENCIES EG QM Quality Management Systems EG AU Management Systems Auditing AUDITOR & LEAD AUDITOR COURSES Successful completion of the training in one or more of the standards and combined with either RABQSA AU or with both EG AU and RABQSA TL competencies enables a client to conduct both internal and external audits, either as part of an audit team or an audit team leader. EG TL Leading Audit Teams EG OH Occupational Health & Safety EG EM Environmental EG FS Food Safety We also offer customised courses to suit the needs of our clients and can provide training on site. EG IS Information Security To run a training course at your company or for ISC GLOBAL next dates for public courses please contact adminuser@isc-global.net EG IT Information Technology Servic e EG BC Business Continuity Management S ystems Our training professionals are selected through a rigorous process. They are not only experts in their fields or both knowledge and hands on industry experience, but are also qualified Lead Auditors in the relevant fields 7

6 ISC GLOBAL HAS OFFICES IN 21 COUNTRIES BANGLADESH Iftekhar Mahmud CANADA Faisal Minhas CHILE Santiago Marisol Aleman Q Executive Manager VIETNAM Quach Thach Thi Director DUBAI Sudarshan Mandyam Managing Director UNITED KINGDOM Mr Chris Wiggans Regional Manager UNITED STATES OF AMERICA Sanjay Barthakur HONG KONG Mr. Eddie Law EGYPT Dr. Mohamed Lashin Managing Director IRAN Mohammad Masoud New Delhi Anoop Pandita Regional Manager SOUTH AFRICA Thea Laufs Director TAIWAN Brian Hsu Head Office Mumbai Sagir Khan SOUTH KOREA Mr. Seong Pyo (Sonny) Hong Noida Branch Anuradha Thakur Regional Manager SINGAPORE Indranil Mukherjee Managing Director INDONESIA-Batam Rickman Mather INDONESIA-Jakarta Arifin Salim PHILIPPINES Lanie Olbita THAILAND Pruktivud Chattaviriya TURKEY Mr. Hakan Ucak MEXICO Adriana Palacio CANADA UK GEORGIA USA TURKEY SOUTH KOREA JAPAN MEXICO EGYPT UAE TAIWAN THAILAND HONG KONG PHILIPPINES VIETNAM SINGAPORE INDONESIA CHILE SOUTH AFRICA For more details : visit our website :

7 HEAD OFFICE International Standards Certifications (Global) FZ LLC License #1150/2001 CC Building 11, 7th Floor Bay Square Business Bay Dubai, UAE Postal Address: PO Box Dubai UAE Phone: Fax: