MICROSOFT AGREEMENT TYPES

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1 MICROSOFT AGREEMENT TYPES Punita Bhatt Microsoft Software Sales Executive Darrell Parrett Microsoft Pre-sales Engineer PCM Inc. January 2018

2 MANY OPTIONS TO SUIT OUR CUSTOMER S NEEDS Open Business (OB) Open Value (OV) PCM Care (CSP) Microsoft Products & Services Agreement (MPSA) Enterprise Agreement (EA & EAS) Server and Cloud Enrollment (SCE)

3 OPEN BUSINESS (OB, OB+SA) Recommended for ad-hoc purchases/customers wanting minimum commitment Upfront payment only Perpetual license 5 License minimum to start 2 year authorization to order additional licenses Can be ordered with or without Software Assurance If SA is ordered with license, Software Assurance coverage valid for 2 years No company wide requirement to license At end of 2 year term, customer still owns licenses, and has option to renew SA O365 will be moved off of Open

4 OPEN VALUE (OV) Perpetual License Upfront payment or Spread Payment Option Spread Pay Option is 3 equal annual payments 5 License minimum to start 3 year authorization to order additional licenses Software Assurance is included (no option to remove SA) Software Assurance coverage valid for 3 years, with option to renew at end of Year 3 Some additional SA benefits over Open Business SA Can add licenses at prorated cost during years 2 and 3 Only pay for SA for years left in contract Annual payments for additional licenses may vary if ordered in years 2 or 3

5 PCM CARE (CSP) Microsoft Online Subscription products only (O365, Azure, EMS) Licensing, Onboarding, Billing, & Support all done with PCM No need for company wide and no minimum Monthly Payment Option 24X7 PCM Helpdesk Support included in license cost Essentials Named Admin only Advanced Admin and End User Support Premier 500 user+ and Migration included Pricing is extremely competitive Migration services offered at around $20 per mailbox Perpetual products are purchased on Open/MPSA/EA IF YOU ARE PAYING FOR O365 DIRECT WITH MS STOP BECAUSE YOU ARE PAYING FULL PRICE

6 MICROSOFT PRODUCTS AND SERVICES AGREEMENT (MPSA) Pricing tier for customers who wish to make larger purchases (200 user+) Evergreen agreement- purchase authorization does not expire As long as pricing pool remains active with qualifying purchase per year Additional licenses can be added with a pro-rated cost based on remaining term Designed for customers that don t want to commit to company-wide standardization with an EA Can be ordered with or without Software Assurance Software Assurance is for 3 year term, with option to renew Option to spread payments over 3 years with Software Assurance as part of purchase

7 ENTERPRISE AGREEMENT (EA) ENTERPRISE AGREEMENT SUBSCRIPTION (EAS) Designed for larger customers who wish standardize their environment 500 seat minimum for qualifying product Must include at least one Enterprise Product company-wide Office Pro Plus/O365 E1/E3/E5, Windows Enterprise OS, Core CAL suite/enterprise CAL Suite Non-company wide products may be added with no minimum Win Server, Visual Studio, Visio, SQL, RDS Cals, Project, System Center Includes 3 years of Software Assurance included on perpetual licenses

8 ENTERPRISE AGREEMENT (EA) ENTERPRISE AGREEMENT SUBSCRIPTION (EAS) Discounted pricing above Open & MPSA. Discounts levels based on purchase amount (A,B,C,D) Also available in Subscription model where you are renting/leasing the licenses Pricing is set by Microsoft Ability to True-Up purchases annually to consolidate ordering and license management You can deploy licenses before paying for them if they are already on your agreement

9 SERVER AND CLOUD ENROLLMENT (SCE) Similar to Enterprise Agreement SCE is only designed for specific server and cloud products. CIS Suite, SQL, BizTalk, SharePoint, Visual Studio, & Azure Minimum initial purchases are required to open a product pool, and customer must include entire footprint of included products under their SCE. Customers often combined the SCE with an EA for the best desktop, cloud and server benefits and pricing.

10 SERVER AND CLOUD ENROLLMENT (SCE) CORE INFRASTRUCTURE APPLICATION PLATFORM DEVELOPER PLATFORM MICROSOFT AZURE PRODUCTS CIS SKUs (Windows Server + System Center) PRODUCTS SQL Server BizTalk Server SharePoint Server PRODUCTS Visual Studio Enterprise PRODUCTS All Azure cloud services REQUIREMENTS CIS Coverage for all Window Servers REQUIREMENTS Full Software Assurance coverage REQUIREMENTS Full Software Assurance coverage AVAILABLE AUTOMATICALLY Or can be licensed separately + Access to Microsoft Azure

11 MICROSOFT LICENSING STATEMENT (MLS) A reseller like PCM needs your permission to pull this report I, John Smith at JS Technology Inc., gives PCM permission to pull my MLS report This is a great way to make sure you are compliant with your licensing Also helps you figure out if you are over or under licensed in certain areas This does not trigger an audit with Microsoft This shows purchases only made on volume licensing agreements with any reseller: Open/OV, MPSA, EA/SCE, Select/Select Plus Does not show OEM/Box product licenses Does not show CSP licenses Please let us know if you would like your MLS report pulled Please let us know if you would like to talk to our SAM team

12 SUMMARY AGREEMENT TYPES Open Open Value MPSA EA SCE Purchase Requirement Minimum 5 points on initial order Minimum 5 points on initial order 0 points, commit to purchase a minimum 500 points a year in participating pools (exception for cloud) Minimum 250 users/devices standardized company wide on initial order. Standardization requirement for every user or device on Office, Windows and/ or Core CAL CIS = 400 Cores SQL = 50 Cores or 5 Servers & 250 CALs BizTalk = 24 Cores SharePoint = 5 Servers VS w/msdn = 20 Users Agreement Term 2 Years 3 Years Evergreen (SA 36 months) SA included SA included Software Assurance Requirement SA Optical SA Included SA Optional SA Included SA Included Spread Payments Available Pay in Full Only Spread Payments Available Spread Payments Available Spread Payments Available Spread Payments Available Product Pricing Slightly Discounted from Retail Slightly Discounted from Retail Discounted over Retail & Open. Volume Based Discounts Discounted over Retail, Open & MPSA. Volume Based Discounts. Prices of purchased products locked in. Pricing set by MS. Discounted over Retail, Open & MSA. Volume Based Discounts. Prices of purchased products locked in. Pricing set by MS. Subscription Agreement Available NO YES NO YES YES Products Available Most Products All Product All Products All Products CIS, SQL, BizTalk, SharePoint & vs

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14 Microsoft Service Offerings Assessment Services Architecture and Design Services Deployment and Migration Services Support and Troubleshooting Services System Health Check Services Active Directory Messaging Collaboration Systems Management Strategic Planning Services Systems/Cloud Planning Services Solution Development Project Planning Business Analysis Change Management/Controls Business Intelligence Security and Networking Design Desktop, Device, Server, and Systems Management Physical/Virtual Services Data Protection and Recovery Availability and Disaster Recovery Mail/Communications Consulting Services Collaboration Services Cloud Services Platform as a Service Infrastructure as a Service Cloud Storage Virtual Network/Machines Identity & Access Management Scheduling and Migration Management Communications Coordination / Change Management Training multi language Systems Conversions/Migrations Active Directory Desktop, Device, Server Cloud Systems Management Messaging Communications Collaboration Services Systems Refreshment Services Solution Project Management and Oversight Issue Resolution Performance/Reliability Assistance Configuration Troubleshooting AdHoc Expertise Services Managed Services

15 Why PCM Microsoft Services for Office 365 Deployment? Extensive Office 365 Deployment Experience Annually Migrate 50+ Customers to Office 365 Cable One Migrated 2,100 users to Office 365 PNC Bank Level 2 Help Support for Office 365 for 20,000 user migration 24x7 Helpdesk Support for End Users and Admins Three months of free End User training through BrainStorm Microsoft Gold Certified in Cloud Platform and Communications Microsoft Funding

16 Why PCM Microsoft Services for Azure Implementation? Extensive Azure Experience SIRVA Helping customer move 1,000 VMs to Azure Risk Management Solutions Helping the customer with several Azure projects and they are considering moving their data center to Azure Hosting Agnostic to Support Hybrid Model Azure Our Data Centers Customer Data Center Managed Services for Azure (Monitoring, Issue Management, etc.) Microsoft Gold Certified in Cloud Platform and Cloud Productivity Microsoft Azure Everywhere and Assessment Certified Microsoft Funded Assessment and Workshops

17 Microsoft Customer Immersion Experience (CIE) Customers have the opportunity for hands on experience with Microsoft s productivity suite, including: Devices Cloud Social Control

18 CSP Tiered Support Service Essentials Advanced Premiere On-Boarding White glove on-boarding and concierge included White glove on-boarding and concierge included White glove on-boarding and concierge included Billing Support Direct Access to Billing Support Direct Access to Billing Support Direct Access to Billing Support Service Desk Named Admin 24x7 Support End User 24x7 Support Named Admin 24x7 Support Monitoring and Service Health *Coming Soon *Coming Soon *Coming Soon Cloud Advisor SAM Services Monthly consumption updates and advisory services Monthly consumption updates and advisory services Enterprise-Wide Microsoft SAM Engagement Migration Services Basic Migration Included

19 THANK YOU