Enterprise Solutions for Managing Mac Devices CompuCom.

Transcription

1 Enterprise Solutions for Managing Mac Devices 1

2 Agenda Welcome Heather Peyton Enterprise Solutions for Managing Mac Devices James Bainter Wrap-Up Q and A 2

3 Opening Polls Poll 1 - How many Mac devices do you currently have in your organization? Less than to to to Poll 2 - How many ipad devices do you have in your organization? Less than to to to Poll 3 - Are you challenged with users purchasing their own Apple devices and then connecting them to the network? Yes No Poll 4 - Has your organization developed/implemented any proprietary applications for? Yes - Mac Yes - ipad Yes iphone Yes All of the Above 3

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6 After the Event! There will be a drawing for a chance to win a $50 Amazon.com Gift Card! 6

7 Managing Macs Enterprise Solutions James Bainter CompuCom, Solution Architect

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9 Apple Developer Enterprise Program

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11 End-User Lifecycle Enablement

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13 Corporate-Owned Deployments Made Simple The Device Enrollment Program (DEP) provides a fast, streamlined way to deploy corporate-owned Mac or ios devices. Zero-touch configuration Mandatory and lockable MDM enrollment Wireless supervision Streamlined Setup Assistant MDM help, and more 13

14 Advanced Staging, Configuration and Deployment Center Advanced Staging, Configuration and Deployment Center Paulsboro Statistics 350,000 sq. ft. facility 200,000 sq. ft. warehouse 80,000 sq. ft. configuration 35,000 sq. ft. Service Logistics Depot 1,200+ devices shipped per day 25,000 orders per month <.01% client affecting errors ISO9001:2008 & quality philosophy 24 Hour Security Culture Win/Win, Integrity, Respect, Excellence Training, low turn-over, staffing levels, multiple shift accommodation Mature Inventory Management and Control System (coordinated with distribution Mature partners) Inventory Management and Control System (coordinated with distribution partners) Cross Industry (Retail, Medical, Transportation, Financial, Manufacturing, Healthcare, Cross Industry etc.) (Retail, Medical, Transportation, Financial, Manufacturing, Healthcare, etc.) Deployment & Logistics SME Deployment & Logistics SME High quality with ability to manage high volume High quality with ability to manage high volume Birth Certificate Integration with Distribution & Field Services Birth Certificate Integration with Distribution & Field Services Full Asset Lifecycle Services Birth to Disposition Full Asset Lifecycle Services Birth to Disposition 14

15 IT Challenges of Enterprise Macs and Mobile 15

16 Identify Challenges with Cloud and Mobile

17 Complete Solution Must Provide

18 Enterprise Mobility Management

19 Enterprise Mobility Management MCM Mobile Content Management MAM Mobile Application Management

20 The JAMF Casper Suite Simplifies IT and Accelerates Remote Management Imaging and configuration Application installation and removal Inventory and usage information Remote assistance Remediation tool (diagnostics, scripts) Device policy refresh User policy refresh Interactive command prompt

21 Thin Imaging Modular imaging Reduces storage, tracks changes, and ensures consistency. Complete process Include pre- and post- imaging tasks (such as running custom scripts and binding to directory services) in the initial image to eliminate any manual intervention. Ongoing management All computers are automatically under management, reporting data back to the JAMF Software Server (JSS) and responding to management tasks. Over-the-air imaging IT is able to enroll a new Mac into the Casper Suite and then pull down the base image over-the-air for convenient imaging, anywhere there's an Internet connection. Pre-stage imaging Easily image large batches of Macs using the PreStage imaging, designed especially for times when hundreds or thousands of computers are delivered all at once. Faster service Thin imaging allows for a shorter stop at IT, getting new hardware into production quickly. Network friendly Thin imaging makes it easy on your network by reducing file sizes, eliminating the need to beef up connections during an imaging project. 21

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23 CompuCom s Best Practices Apple DEP - Device Enrollment Program Apple VPP - Volume Purchase Program JAMF Casper Suite

24 Benefits of Using Tools 24

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26 Casper Suite

27 Casper Suite

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29 Mobile Device Management Procurement & Asset Tracking Staging & Config. Wireless Expense Management Program Mgmt. Mobile Device Management Repair & Refurbish Service Desk

30 Wrap-UP 30

31 Additional Resources Apple Mac in Action ebook 20 Article: Best Practices: Managing Mac Devices JAMF WhitePaper (Documents) Apple OS X in the Enterprise OnDemand Seminar Series 0OnDemand%20OS%20X 31

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33 Closing Polls Poll 1 - Is your organization adding Mac as a desktop standard for new hires? Yes No Poll 2 Would you be interested in learning more about JAMF software solutions? Yes No Poll 3 - Are you planning to purchase new Macs or ipads in the next 3 to 6 months? Yes, Macs Yes, ipads Yes Both Poll 4 - Which of the following would you be most interested in receiving a follow up call from CompuCom regarding? Product pricing Consulting services Support services Software licensing and tracking All of the above Poll 5 - Overall how would you rate today s event? Exceeded expectations Met expectations Below expectations 33

34 Thank You!