Office R&D Integration for Coworking and Hybrids with Medusa McCloud BRIEFING JAN 2018

Transcription

1 1 Office R&D Integration for Coworking and Hybrids with Medusa McCloud BRIEFING JAN 2018

2 2 INTEGRATION PARTNERS Automates Membership plan delivery to the workspace. Presence tracking time on site Bandwidth Control Device Control by Member

3 3 Part 1 View the Customer Journey SCREENSHOTS FROM THE INTERACTION OF OFFICER&D AND MEDUSA MCCLOUD

4 This is the Portal on OfficeR&D where Memberships are bought by customer 4 Page of Customer XYZ

5 Members buy products and services to use the workspace 5

6 ..and then receives an with credentials to give them Internet access 6

7 7 So now the new Member arrives for their first time at the workspace Member sees a login screen provided by Medusa McCloud on his/her devices We call this the Branded Gateway Your image and text here Members with plans select Member

8 8 and is prompted to identify themselves Member does this ONCE per device, after which Medusa McCloud recognises them. Now they have Internet access and services

9 And the journey ends on your landing page of choice 9

10 Member User Experience in Summary 10 User creates Membership on OfficeR&D User receives credentials OfficeR&D confirms credentials and records user Member accesses WiFi/ Wired Networks 3 Branded gateway 4 Enters Membership credentials, Clicks Connect 6 Medusa enables Member s device for Wi-Fi or Wired 7 Member arrives Landing Page or portal

11 11 Part 2 Your Briefing on OfficeR&D with Medusa McCloud LET S GO OVER THE KEY CONCEPTS TOGETHER

12 McCloud and Office R&D together 12 If you run a cowork or membership space, you may use Office R&D Office R&D is a membership management platform Members select plans and are given identity credentials for additional purchases Included is record keeping that allow managers to track user hours in the space. Messages from Medusa can update Office R&D on member space use. If you run shared workspace you may use or need Medusa McCloud Medusa creates a premises infrastructure that manages users connectivity in a shared space Medusa on-boards and tracks user devices, supplying bandwidth and keeping them secure. When users arrive & leave, Medusa can send silent messages to Office R&D without requiring WiFi logins or door access.

13 Why Office R&D? 13 On Office R&D you create membership plans, which can be time-based. On the portal and website, would-be members can select their plan and pay for it. A Meeting Room booking system allows both members and guests to book. Invoicing and payment gateways are included There is a CRM that is used to record contacts and guests.

14 Why Medusa McCloud? 14 Members in a cowork or club need secure & managed Internet access for all types of user. You need bandwidth and traffic control. Medusa on-boards members devices via a branded gateway, and controls their access rights Members login in once only. Devices arrivals and exits or presence are recorded and also sent to Office R&D. Medusa McCloud works out-of-thebox and creates a working environment in minutes Handle Guests, Members, Companies and teams, and Resource networks in a single solution Scale from a few users to 1000s Treat Wired and WiFi devices as the identical Other CRMs can be integrated alongside Office R&D Members

15 Medusa McCloud manages the entire workspace environment.

16 Ordering 16 What to try? Join the Evaluation Scheme Office R&D Ordering This link will take you to the online ordering form for the Office R&D integration with Medusa and McCloud. McCloud Ordering This link will take you to the online McCloud Specifier Form which will help you purchase and configure the McCloud system. If you already own a suitable Medusa, then you just need the Office R&D Integration

17 17 Memberships and Activity Who, When, Where: A technology called Presence Tracking

18 How you use it 18 Reporting Answer these questions Who is using space? Types of users (Visitors, Members, Tenants)? How many hours in period? What Times of day? Track-only usage or charge for time? + Add Integrated User Experience Allow / disallow by reference Send alerts on issues to staff Example - Create teams of users with joint a budget of hours AND Operate over multiple sites and groups

19 19 On-board once Only Register user and device: Presence Track automatic thereafter Does member Jane Doe exist? McCloud sensed Jane walking in 10:15 am Yes Allows WiFi Starts tracking McCloud senses Jane walking out 12:45 am

20 On OfficeR&D there are many 20 accounting records

21 21 Medusa UI On McCloud as well :- People Usage Presence Report You can view the overall movement activity of the workspace, eg:- START DATE START TIME USER END TIME HOURS 07-Apr-15 07:26 07:34 0:07 07-Apr-15 08:09 15:13 7:03 07-Apr-15 08:12 10:20 2:08 07-Apr-15 08:21 09:13 0:51 07-Apr-15 08:56 08:59 0:03 07-Apr-15 09:32 13:03 3:31 07-Apr-15 09:34 16:05 6:30 07-Apr-15 09:51 12:41 2:50 07-Apr-15 09:53 12:37 2:43 07-Apr-15 10:11 11:50 1:39 07-Apr-15 10:47 15:09 4:22 07-Apr-15 11:25 12:24 0:58

22 Or drill down to individuals 22 On the Medusa UI View volume used, hours on site, as well as users and their devices

23 23 Integrate with Membership Management On OfficeR&D you create products and plans

24 24 BACKEND ADMIN How do you set up Office R&D For Medusa & McCloud?

25 Meanwhile on Medusa & McCloud 25 This is the McCloud UI use for configuration and reporting Look up the full spec for the many things it does to manage your workspace infrastructure A few points to note on McCloud and Medusa

26 26 Branded Gateway You can control the appearance of the branded gateway, the guest and member defaults, landing page and even change the T&Cs. Generates this

27 27 Linking types of account OfficeR&D plans can be mapped directly to McCloud account tyoes ( People Group ). This allows separate tracking AND different bandwidths by type.

28 28 Set different bandwidths for Members and Guests On McCloud you can set a bandwidth value for each Type of device account. You can also set a pool of bandwidth to allocate across all types, including a burst or expansion. This is useful for Hybrid business centres with both offices and coworking.

29 29 Type of User User s Device Status On McCloud: You can see the status of all individual user devices (People Accounts)

30 For more information, visit the 30 Knowledgebase And specifically on People