SAP HANA Innovation Award 2017 Pitch Deck

Transcription

1 Entry Title: Customer Name: HANA Innovation Award Track Customer or Partner: SAP HANA Innovation Award 2017 Pitch Deck Effectively Manage Pipeline Network Monitoring for Utilities Internal Partner HANA Innovation Award Category (Digital Trailblazer, Social Hero, Process Innovator: Process Innovator Name, Title, and Company Name (Submitter): Amol Palsodkar Group Head, Innovation Group, Wipro Technologies Phone:

2 SOLUTION DESCRIPTION SOLUTION DESCRIPTION This digital solution aims to optimize the water distribution network. The Solution caters to two main roles in a utility organization 1. Head of Operations / In-charge of supply 2. Field Engineer From the Head of Operations perspective, the solution offers a visual representation of the pipeline network on a geographical map. Sensors placed on the pipeline are also shown and in case of a breach, there is a real time signal sent to the dashboard. Not only does it allow real time detection but it also points out the exact location. One click Work Order (WO) creation further simplifies and expedites the asset maintenance. With respect to the Field Engineer, there is automated notification with the WO details that is sent on his / her mobile. The app can also be navigated using voice commands. In addition, the field engineer while attending the WO can simply click a picture of a part and send the request to get related details like its material number, inventory details etc.

3 STAKEHOLDER QUOTE QUOTE FROM STAKEHOLDER One of the principal concerns today for the deteriorating quality of water supply is the high levels of nonrevenue water (NRW) viz. the difference between the amount of water put / pumped into the distribution system and the amount of water billed to consumers (Suppliers /end customers). High levels of nonrevenue water result from huge volumes of water lost through leaks or water not invoiced to customers or both, and this seriously affects financial viability of water providers. Water industry has been bleeding because of revenue loss due to water leakage from pipeline. Reducing nonrevenue water and maintaining it at target levels is hence an important task for any service provider looking to improve upon the quality of service, financial soundness, and creditworthiness. The approach to reducing NRW includes a set of activities aimed at the optimization of water supply through improved operations, maintenance, and sound management practices of distribution networks as well as governance and management reforms through specific operational and commercial strategies. With this digital solution, Wipro aims to detect / identify the leakages in real time thereby minimize the monetary loss by 15-20%. Moreover it assists in expediting the maintenance activity which shall further reduce the losses. Sundararaman Sankaranarayanan General Manager and Head of Wipro SAP Digital Practice sundararaman.sankaranarayanan@wipro.com Ph:

4 BUSINESS CHALLENGES BUSINESS CHALLENGES Revenue loss due water leakage Longer asset maintenance cycle Manual processes leading to inefficiency Increasing / Sustaining Customer Satisfaction levels

5 HUMAN EMPOWERMENT HUMAN EMPOWERMENT Ease of Use - Intuitive Visualization with single dashboard. User need not login to separate systems like backend ISU or ECC for tasks like work order creation etc Productivity Increase - Automated notifications for Field Worker, Voice navigation for quick search and work order completion, Image analytics for simpler part identification and inventory check Employee Health and Safety the solution integrates weather information for e.g. UV index rates for coming 3 days so that the supervisor can prioritize the field visits accordingly Ease of Use Increased Productivity Employee Health and Safety

6 BUSINESS AND SOCIAL VALUE BUSINESS / SOCIAL VALUE Solution aims to bring down the Revenue loss due to water leakage (about 40% within India and ranges from 5% to 20% in rest of the world) to negligible Bring down the SLA of field visit from 5 7 days to 2 days for minor and single day in case of major issue With lesser disruptions to water supply and well informed customers, C-SAT expected to go up Non Revenue Water Field Visit SLA Customer Satisfaction

7 TECHNICAL IMPACT TECHNICAL IMPACT Process optimization by 10% to 15% with features like single view of complete supply network, one click Work Order creation, voice navigation and image analytics Theft or Leakage alert - Reduce losses by immediate identification of theft or breakage (sudden drop in sensor values) First Time Fix sensor reading pattern gives a fair indication of the type of fault. It is also coupled with exact geo location information helping the field engineer to go better prepared and increase the First Time Fix rate Process Optimization Theft or Leakage alert First Time Fix

8 SAP SOLUTIONS AND TECHNOLOGIES USED SOLUTIONS AND TECHNOLOGIES USED SAP Products HANA Cloud Platform SAP ECC SAP Netweaver SAP Technologies Fiori SAP IoT Non SAP Product OpenCV for Image Analytics Weather API for supplementing the dashboard with weather information

9 ARCHITECTURE DIAGRAM ARCHITECTURE DIAGRAM

10 ADDITIONAL INFORMATION ADDITIONAL INFORMATION Application Screenshots -