WELCOME TO JIVE WELCOME

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1 WELCOME TO JIVE WELCOME

2 WELCOME TO JIVE Jive Communications is excited to be teaming with Tranont to provide a world-class business communications system to its members and their customers. We want to thank you for choosing Jive s Hosted VoIP and Unified Communications solution to be a part of your business portfolio. We are looking forward to partnering with you for many years to come. This welcome guide is a stepping stone in your partnership with Jive; it is the framework to ensure a positive experience. Our team stands ready to support you, and we are looking forward to assisting in your success! HOW DOES JIVE WORK? Jive is a Hosted VoIP technology. Simply put, your business phone system runs over your existing internet service. VoIP stands for Voice over Internet Protocol. Hosted means the servers and other hardware are maintained and upgraded off-site by Jive.

3 Here are just a few of our most popular features: Unlimited Conference Bridges Unlimited Auto Attendant Mobile App Video Calling Call Recording Voic to Call Reporting/ Call Logs Schedule Based Call Routing Find Me-Follow Me Unlimited Training & Support WHY REFER JIVE TO BUSINESSES Over 10,000 businesses trust Jive as their Cloud phone system provider. Jive can equip the businesses you refer with advanced features for one low, all-inclusive price. More than just a phone system in the Cloud, Jive provides a suite of features including voice, video, data, mobility, and fax. All designed with businesses in mind. Unlimited local & long distance calls in the U.S. & Canada is included in the Jive service.

4 WHAT JIVE OFFERS AFFORDABLE Jive is delivered at an all-inclusive price (per user), and offers a lower total cost of ownership for your valued customers. Jive s pricing is drawn from five tiers based on the number of users in your customer s business. TIER Users TIER Users TIER Users $29.95 $25.95 $23.95 TIER Users TIER Users $21.95 $19.95 *Extra charge for service

5 ALL INCLUSIVE PRICING Jive offers over 100 of the industry s most advanced features, all included in our low, monthly per-user pricing. BASIC FEATURES Auto-Attendants Barge Call Analytics Call Logs Call Monitoring Call Recording Call Reporting Conference Bridge Conferencing (3-way) Corporate Directory on Phone Custom Greetings Custom Messages Custom Hold Music Custom Schedules Call Monitoring Conference Bridge Custom Hold Music Custom Schedules Day and Night Modes Desktop Integration Dial by Extension Dial by Name Dial by Extension Dial Plan Editor Dial by Name Dial-by-Name Directory Direct Inward Dialing Direct Outward Dialing Directory on Phone Eavesdrop Extension Dialing Extension Transferring Fax to Hosted Call Recording Inbound Call Filters Individual Call Logs Intercom Last Number Redial Line Failover LDAP Integration Local & LD Dial-Tone Local Directory on Phone Message on Hold Message Waiting Indicator Multiple Auto-Attendants No Busy Signal Paging Password Protected Presence Monitoring Music on Hold Ring Groups (Call Hunt) Speed Dial Spy Temporary Greeting Unlimited Auto Attendants Unlimited Extensions Unlimited Virtual Extensions Virtual Fax Voic Voic to Web-Based Admin Portal Web-Based User Portal Whisper MANAGEMENT FEATURES Auto-Divert Auto-Reject Call Forwarding Call History Call Hold Call Park/Pickup Call Queues (Automatic Distribution) Call Routing Call Transfers Call Waiting Caller ID Do Not Disturb E911 Extension Transfers Find Me/Follow Me Missed Call Indicator Multiple Calls per Line Multiple Queues Multiple Ring Groups Schedule-Based Routing Three-Way Calling Time-Based Routing Unlimited Dial Plans CALL CENTER Advanced Ring Strategies Agent Login/Log out Custom Queue Hold Message Custom Queue Hold Music Escape from Call Queue Pre-Call Announcement Queue Call Barge Queue Call Eavesdropping Queue Call Recording Queue Call Spy Queue Call Whisper Report Caller Hold Time Unlimited Call Queues Wait Time Announcement PHONE SERVICE 24/7 US-Based Support Cloud PBX Full System Integration International Calling* Jive Desktop Jive App Mobility Softphone* Multi-Site Compatible Number Porting* Toll-free Numbers* Local Numbers* Unlimited Domestic Usage Unlimited Minutes Unlimited PBX Changes

6 24/7/365 CUSTOMER/TECHNICAL SUPPORT Jive s customer support teams are available 24/7. Understanding that time is valuable, you also have online access to our ticket portal. You can submit your questions online, and the customer support teams will respond in a timely manner. WHAT DOES A JIVE CUSTOMER LOOK LIKE Every business needs a phone. Jive offers the most simple, reliable, and affordable phone system to businesses in the commercial and public sector industries. Jive serves businesses with account sizes ranging from 1 to 6,000+ users. Jive provides you with solutions that will meet the needs of each of your valued customers. Here are a few suggested markets where jive makes sense: Commercial Businesses Retail/Restaurant Franchises Enterprise Businesses Education College/Universities Government Check out the list to the left for a few companies that trust Jive s business phone system.

7 WHAT DOES A TRANONT ASSOCIATE DO? Simple. You refer. Jive Sells. You get paid. SIMPLE REFERRAL: You recommend Jive's innovative, cost-saving communications service to your business clients and professional network. You ask a few simple prequalifying questions, and connect them with Jive. Our Sales Team will handle the entire sales process. HOW TO PRE-QUALIFY YOUR JIVE REFERRAL Questions you need to ask a potential referral: What are you currently doing for your phone system? Are you looking to upgrade your phone system? Are you unhappy with your existing phone service? Are you interested in learning more about Hosted VoIP? You respond: Tranont has partnered with Jive Communications. Do me a favor, and take a call from Jive. I will have them call you and they can answer all your questions and will help determine if Jive is a good fit for you.

8 HOW TO REFER TO JIVE WHAT WE NEED FROM YOU Prequalify all referrals Confirm you are talking to the decision maker Confirm they are interested in talking to Jive Register your referrals Enter your referrals contact information (Full name, company name, phone and ) through the referral registration page at jive.com/tranont (screenshot to the left). Enter your contact information (Full name, phone, , and Tranont Associate ID) Confirm with referral the best time for Jive to call Best method to contact the referral Questions, and status updates on submitted referrals can be directed to TRANONT RESOURCES Our team at Jive is excited to be a part of the Tranont family, and to be a part of your success. We look forward to helping you offer your clients a world-class businesses communications system. JIVE MANAGEMENT SUPPORT: Wendy Gee Senior Business Development Manager, Affiliate Partnerships Linkedin.com/in/wendygee wgee@jive.com (855) ADDITIONAL JIVE RESOURCES jive.com/small-business jive.com\tour Google+ Twitter Facebook